AFC Urgent Care Lower Macungie

I was just there May 08, 2024. I had a fantastic experience from start to finish! The women at the front desk were very friendly and courteous to me. The nurse practitioner, Courtney, I thought was incredibly helpful. We had a very interactive conversation, and she listened very carefully as we discussed some options. She really had a genuine care and concern for my situation. You don’t see that anymore in these type of environments. Also, the place was very clean! This was one of the best medical visits I’ve had in years.

AFC has online appointment reservations. I have visited twice for different issues and was seen within 5 minutes both times. The staff is competent and thorough. The doctors and nurse practitioners ask a lot of questions and make sure you understand the prescribed treatments. Really good for urgent care. I’ll continue to use them.

Amazing staff at this location. Unfortunately my family had 2 separate incidences that landed us here twice in a week. Both times we were treated quickly and the nurse practioner who treated us was very kind and patient. He even went above and beyond to get me into a highly rated specialist the same day. This will be our go to for emergency care if my regular physician is unavailable.

Everyone was so friendly, courteous and nice. I felt welcomed from the very start. My provider Alex was very knowledgeable, kind and professional. I felt like I was in great hands being taken care of by him. Noone likes going to doctors when they are sick, and I was reluctant to do so until i couldn’t anymore. Thank you afc, I already feel much better.

I am soo glad for AFC because I just started feeling pain a couple days ago for an unknown reason, and Alex and the rest of the staff were able to immediately examine and talk with me, take a number of x-rays, obtain feedback from the readings, and talk with me about the results! They also provide me with written information and a disk with copies of the x-rays that I can readily share with a surgeon!! I think all of this took no more than an hr, if even that!! By comparison, if I had gone to the hospital emergency room, the total time could have been 2 - 7 hrs, depending! And if I tried to schedule an appointment with my PCP and then a specialist, that would probably span multiple days! I know for the sake of healing, its important to get things done ASAP, and AFC serves that purpose! And I will add that all 3 of the staff members with whom I met were excellent and amicable! Thank you for your prompt and professional services!! Pat

Staff couldn’t be more wonderful! In and out quickly. Got the X-rays I needed so I could decide how to proceed as far as Dr. appt. I’ll always go there before choosing to sit in the ER at LVH or any other hospital!Highly recommend them! Thank you AFC!!

One of the best Urgent Cares that I have ever been to. It was an easy process to reach them via phone and get basic answers. Plus, their front desk *Courtney * is so friendly and efficient as soon as you walk in the front door. They have a lovely waiting room that’s both spacious and comfortable. The doctor and techs there are all wonderful. Definitely recommend coming here.

10 stars hands down, best pricing for out of pocket if your aren’t going through insurance, they see you right away. Actually prescribe you things to help alleviate symptoms. Lots of places I’ve been to haven’t been nearly as good with prescribing the right stuff to help. They see you right away. Never had a problem.

Won’t treat or examine you without getting a covid test first but yet they’ll charge the copay. Didn’t even ask for a strep test too. Avoid this place, waste of time and money.

Great experience, I am so glad I went so they could properly take care of me. Thank God I went when I did. My whole family trusts this practice for their urgent care needs. The doctor I saw was absolutely amazing.

I love this office!! the staff and doctors are caring and thorough. shoutout to alexander morris he is the best! he was absolutely wonderful every time i’ve been there. he explains everything so well, asks questions and goes over things i wouldn’t think to bring up to ensure everything is covered. if i could make this place my primary care office i would (although i am also very happy with my pcp as well) 😊 thank you for bei bff such great people. it shows when you are actually dedicated to your profession, and i appreciate that.

Probably the best experience Ive ever had in my entire life visiting a clinic. The front desk lady was immaculate and such a huge help. The nurse practitioner (Nick? I unfortunately cannot remember) was so kind, helpful, and truly listened to my concerns. Wow. I cant recommend a better place. Thank you for making a bad day, better.

Daughter went in with a sprained ankle. Was given crutches. Tried them for a day, didn’t work out. So I called them back, and they were really nice about it and gave her a boot to use. She hates doctors, but doesn’t mind going there. And hardly any wait time to get in.

I have never had a better experience with a primary care or urgent care physician. I came into the office in significant pain, and the entire staff, including the physician was concerned, compassionate, and took their time with me. The offer the option to reserve a spot ahead of time online with little to no wait. I will not use another urgent care after coming here.

This place is awesome! I got seen really quickly and the check-in process was easy for a new patient. Every person I came into contact with was super nice, listened to all my concerns, and they provided me with the help I needed. I highly recommend going here.

This is my second experience at this facility and I gave my experience five stars. The service is fast and thorough. I am an RN so I am a tough audience. I have sent friends and neighbors to this facility and they always got excellent care.

Very friendly staff. They got me in and out fast while being thorough. Would use again if needed. Dr Morris & Stone were great.

This is a wonderful doctors office. I just recently moved to the area and was nervous to look for a new office to go to. The staff is wonderful and so friendly. I felt very welcomed. The doctors are helpful and really take the time to listen to your needs. A added bonus is that they have cold water bottles and hot coffee + TVs in all the rooms to keep you entertained while waiting. Overall I am really happy I decided to come here and have these people looking after me and my health.

The staff is always very friendly, helpful and thoughtful. The x-ray tech even stepped in on a busy day and was more than pleasant. Too bad they only see me when I’m sick 🤒

Probably the most efficient medical facility I’ve ever visited. I was in an out in less than 10 minutes and they were thorough and compassionate at the same time. Couldn’t have asked for a better experience, thank you!

Thank you AFC. A big shout out to Dr. Braun very observant, which you dont see a lot of unfortunately. He spoke to me honestly and gave great medical advice and great treatment.I like a Doctor that is honest, understanding, but gives you direct advice on his expertise.Another shout out to the front desk manager she was very nice and was happy to answer any questions I had and most important made me feel relaxed. A very well kept and clean place to be. Thank you.

I needed to get to a doctor so I stopped in at Urgent Care and I’m so glad I did. Professional friendly staff, excellent. Ultra clean. Wait time was not bad at all. Best decision I made stopping in! Highly recommend.

10 for sure. Friday night before closing but I was only one to enter, so no wait. Check in girl very friendly and courteous. Girl who took blood pressure and initial notes friendly as well. Courtney was very knowledgeable and attentive to my issues. I had neck and shoulder pain for one issue. She checked it out said muscle really tight and gave script to help pain. I also had a large reddened sore that looked like cellulitis. In her inspecting it she mentioned it looked like some ring possibility so could be Lyme. She prescribed doxycyclin to help with it. I had been to an urgent care 4 days before while on vacation in Rhode Island and was on bactrim but the sore was enlarging a bit so we stopped here on our way home. Even though it was close to their end of day she took the time to ask questions, give options and advice. Very great example of professionalism and bedside manners.

Great experience at AFC urgent care. Check in is virtual and was super user friendly. The front staff were awesome and welcoming. The NP was very professional and knowledgeable. Definitely highly recommended!

This place is fantastic. Walked me through every step of the process. Heard my concerns And how I had been feeling. Asked me questions about family history that I didn’t even think to mention. Sent me for bloodwork And found answers that other doctors couldn’t! Very thankful!

My experience here is Excellent good staff, very helpful, loving and caring attend to me very good I rate 5 ⭐ but they deserve more. I will surely recommend the AFC urgent care

I arrived exactly when they opened, completed my paperwork, and was then made to wait at least 30 minutes in the wait room. There was no one ahead of me. The physician was very nice, but I’m not sure I’d come back if I have to wait that long for absolutely no reason.

The staff saw me immediately. I needed an Uber to return home, my phone had no charge, they charged my phone. Also, helped me see my phone to arrange my ride home. Staff was extremely helpful, Id recommend this facility in a heartbeat!!!

The staff was very courteous and professional. Highly recommend for your medical needs!

A reliable office to get evaluated when you are sick. They are always friendly and understanding. We have gotten great advise for daily vit D dosage to avoid getting sick!

Always get in and out quick and love the courtesy and respect from Alex M. NP. Have had him several times for myself and children. He is the best!!

The two practitioners I saw provided clear explanations and took the time to address my concerns. I left the office feeling relieved that I was able to get my MEC updated.Great job ladies

Great experience today. From being able to pre register/save my spot, friendly and quick check in and Alex the APRN was friendly and knowledgeable. I’ve been here before for my mom and had a wonderful experience then as well. Thank you for the quick service, wonderful care and kindness.

I had a very professional,warm, welcoming experience here.The staff was nice but efficient with what needed to be done.I recommend this facility to all that need any of the services needed.100 stars.

Positive experience. No waiting time. Excellent care. Excellent cleanliness. Everyone very helpful & attentive. Explained everything & answered all my questions. Offered great home care instructions !! I highly recommend thisAFC URGENT CARE CENTER IN LOWER MACUNGIE

The doctor and staff are extremely nice and helpful. My visit was pretty fast and easy. Definitely would recommend.

My 7 year old daughter was up all night with flu like symptoms and screaming from the ear pain. At about 3am I made an appointment for 8:30am at this location. I show up (on time) and I am greeted by a sign advising there’s no one to see me at the moment. The sign ask for me to wait. The odd thing is that I had an 8:30 appointment, wouldnt they have made a note of that and made sure that someone was waiting for me. Along with my appointment I submitted all of our information, including insurance. At about 8:45 am someone emerges from the back, I advise them have an appointment for 8:30am. They ask me to wait a few minutes in order to give them a chance to set up. At about 9am I was advised that they couldnt verify my insurance because sometimes on Sundays their system doesn’t work, so if I wanted my daughter to be seen I would have to pay out of pocket and then contact management in order to get a refund if/when my insurance went through. I have no idea how this company operates billing but this is just awful. Along with my insurance card, they also had a copy of license, my home address and social security number. If I genuinely provided them with a fake insurance card, they could be other ways to seek money from me. Denying services to sick children because your system doesn’t always operate correctly on Sundays is unreasonable. I left the place and visited a could of other urgent care centers and by that point they all had 2-3 hour wait. I don’t recommend this place, because you are unsure you will actually receive care.

Came here because I bumped my head at work. Owner is a local Ive seen marketing in FB groups so I felt comfortable coming here to support. Staff is knowledgeable and friendly. I was in and out within an hour

Pleasant staff, and a nice clean office. Well organized and thorough. All the staff members I encountered during my visit were very personable and friendly. This place is a great example of how a few seemingly small details can make all the difference in a patients comfort during their visit.

Very clean newly built, and very fast! Came for emergency and was seen in less than 10 minutes. Front desk was really nice and helpful. Highly recommended!

My primary doctor is semi-retired and it seems that my husband and I always get sick when he’s not in the office. We’ve come here several times. It’s a very clean office and the staff, assistants and doctors are always very pleasant, personable and professional. We always get in and out of there pretty quickly!

They were prompt and polite. They were very nice to me and my wait was not long. Clean facility and great staff

Staff here is great - friendly, helpful, compassionate and caring, professional. They take the time to get to the bottom of an issue and plan the best course of treatment. I’ve received excellent care for emergent injuries or illness.

Ive been to this Urgent Care a few times now for various ailments and each time I was seen promptly and received high quality attention and care. If you need a place for urgent care, I would recommend this location.

The doctor treated me horrible , rushed me out my doctor’s note had my personal information the reason I was there with all my prescriptions on it. I left in tears I’m never going back there again.

I always feel welcomed by the friendly and professional atmosphere whenever I visit this location. This mornings experience was exceptional, thanks to Alexander and the nurses who worked efficiently to make me feel extremely comfortable. Alexanders professionalism, knowledge, and kindness made me feel cared for and safe. I want to thank the entire staff for maintaining a positive attitude even while working early on a Sunday morning. I highly recommend this place to anyone looking for exceptional healthcare services.

In and out the ladies were very pleasant and helpful and PRESENT. Love it there

Alex the physician asst was really great. He took time and answered all of my questions. Short wait and helpful staff.

Really good place to go, they fast and trending me with respect. Get my DOT Physical with no problems.

I was in and out all within my lunch hour. It was one of the more cleaner urgent cares I’ve been to and the staff was super friendly and prompt also.

Was in and out quickly with everything I needed! Never felt judged or rushed. Everyone was super nice and I would return if I ever need to

The office is clean and the staff is friendly. The check-in process was easy and the wait time was short. Glad this is only minutes from our house!

I had to change my review after this horrible facility accepted my medicaid insurance, then 9 months after my service, contacted me that my insurance wasnt accepted. Results: myself, an impoverished 60 year old man, now has my bills with this clinic in collections, and my credit is destroyed! Hope this petty and inconsiderate facility goes out of business!!!

AFC took us in 30 min before they closed and quickly dealt with an issue with great customer service. My little daughter was delighted with the outcome. Thank you!

Courtney, NP, was fantastic. Listened to me, did a thorough assessment, and provided medications at a local pharmacy quickly. Very impressed.

Super friendly staff, very accommodating waiting room. Need more places like this!

Very kind and friendly people, well informed, didn’t keep me waiting longer than necessary.

I had a bad experience years ago so was hesitant to go this time. My family doc was booked till later in the week so I took a chance. So glad i did. Jeremy at the front desk was very thorough and did not treat you like a number. Tenisha, who did my vitals was sweet, personal, and just really cared! Dr. Braun is awesome! I never had a doc who tried to put me at ease with humor. It was truly a delight plus he likes to get to know you as a person. Very refreshing. We know ourselves better than anyone else and it is nice to have a doc to listen on how we are feeling so you want a doc who listens and not treat you like a number contact jeremy and he will tell you his hours. Thank you all again for your help at Urgent Care, you guys rock 🤗🤗🤗

Everyone here is always helpful and friendly. Most of the time you move through very quickly. Any doctor we have seen is always super informative and doesn’t rush us. They take the time to answer any questions we may haves

Very nice office and staff! Would definitely recommend!

Quick and courteous! Felt my needs and concerns were addressed in a fastidious manner and left feeling confident that they handled my concerns professionally.

**UPDATE**I was called by the manager shortly after this incident and was refunded my money. She listened intently to my experience, apologized profusely and reassured me that changes would be made to improve their care. After having spoken to her, I would definitely return and give them another shot.***Couple of good experiences here but also couple of terrible ones. One was bad enough to warrant the 1 star.1st time here I had an issue with my toe. I was misdiagnosed and given antibiotics that I didnt need and didnt help. Ended up going to a podiatrist and got the issue resolved.The most recent visit was with my 3 year old. She had a bubble bath the night prior and was having terrible pain and discomfort peeing. She refused to go. The staff requested she pee in a cup, which is fine and routine. She refused, we tried anyway. She screamed relentlessly. Went to the exam room, doctor comes in with a cup and I jokingly say she wont pee, but if you can convince her... and with an attitude he plops the cup down next to her, without even acknowledging her, and says thats mom and dads job, I have more important things to do and leaves.... Cool. Desperate to help our child who is in EXCRUCIATING PAIN, we plead with her for an hour in their bathroom, my arm in their vomit smelling toilet with the cup to collect her pee. Its to the point where the nurse knocks on the door and tells us we can come back later with the pee. We dont give up. She finally goes and they test it. No UTI. The doctor smugly comes back (he does apologize to us for going through all that) and slowly reads the results just to then half shrug and say if it persists go to a specialist. Gives us a copy of the results and sends us on our way. No examination. No advice. No potential remedies.THE BEST PART is that my kid then holds her pee for the next >12ish hours (through the rest of the day and then overnight) and ends up with a UTI anyway. 👍 Not their fault but super frustrating.The nurse practioner is great. When my daughter was sick he listened to our concerns and examined her. Id give him 5 stars. Their doctor (dont remember his name, Grey hair) is an apathetic jerk. Will not go here again.

I had a very positive experience… I was able to get in and see a NP quickly. The staff is professional and friendly

I’m SO happy with the care I got here!! After many dismissive doctors at other doctor offices, I finally came here & met with Alexander (Alex) Morris and he’s been a great help & wonderful doctor to work with. The nurses are fantastic too! Highly recommend this location. I’m not one to leave reviews but I’m so impressed with the care & level of empathy here that I had to! Five stars for sure.

Very considerate staff and thorough exam to determine my best treatment. I’m from South Carolina and they treated me like a local!

When here for my DOT medical card examination, really good customers service, and the places is very clean my process was done pretty fast,

They were so patient with me while shaving my legs for my drug test. I enjoyed the moment watching them sweating and never show any lack of interest. I really appreciate that!For the first time, in a simple physical test a physician checked every single part of my body to make sure I am ok. She acted professionally.

They took me in immediately. Alex the nurse practitioner was very nice and helpful.

I think about going to places that offer their professional services (like getting a haircut) hit or miss on getting an appointment. When I called with a cough that was getting painful, I was surprised that they told me to come right in. Change of insurance went smoothly, check in nurses were friendly, I was seen almost immediately. My NP quickly diagnosed what I needed and called in my prescription. CVS delivered as well. Feel so much better today!!

Im really impressed with the service here. I didnt wait at all before being seen. The doctor was very professional and addressed my concerns!

I am not one that goes to the doctor all the time bc I rarely get sick. I decided to come here bc I read the reviews and I was hoping would be good. The front desk guy was awesome bc he spoke clearly of what to expect and I even heard he spoke Spanish very well. The nurse was very sweet, and the doctor asked a lot of questions and took her time to examine me and then to treat me. I have to say they all did a great job.

Wonderful urgent care, I called to get a same day appt for an emergency. I’m in between jobs right now, so I don’t have health insurance, they knew the prices I would have to pay out of pocket and were able to help me get treated quickly and effectively. I would absolutely recommend them! Thank u doctor!!! 🙏🏻

Very impressed. My first time here. Had a great experience, from making my initial appointment over the phone, right through the actual doctors visit, and check out. Everybody was friendly, helpful, Courteous , and professional. I would highly recommend this facility to anybody.

The MD I saw today was fantastic. He was knowledgeable, took the time to explain my illness and the medications and what to do. He also did a thorough examination. He was nice and pleasant. I didnt wait long at all to be seen. I wish this DOCTOR was there all the time. Having a actual doctor at an urgent care is wonderful and reassuring! Best experience yet!!! If I could give him 10 stars I would. He didnt rush me out and explained everything in great detail.

Front desk was very nice, everything was quick and easy! Nurse and doctor were also very nice

Very impressed with this practice. The front desk staff were friendly and professional. All fees were explained up front before any services were performed. Even though we were only there for a physical, the doctor spent time with us reviewing important health information for adolescents. Highly recommend.

Amanda, Alex, and Alesha were all so kind, warm, efficient. Didnt hurt when they took my blood, either. They explained everything clearly. One of the best walk-in clinic experiences ever. Even had prescriptions ordered before I left. A-team was amazing!

Everyone is very friendly from the receptionist to the provider. I had Alex. Our family just loves him. He really cares about his patients. When you call the office, you receive a call back in minutes, not days. Its our go to place in case of an emergency. Highly recommend!

Opened at 8 even after the snow storm. My 5 year old needed to be seen. Front desk, nurse and Dr were all super courteous, friendly and professional. I would highly recommend.

Whenever I need any medical help, AFC urgent care of Downingtown is the first place that comes to my mind. Getting same day appointments are easy and if paperwork is done online then minimal wait time. It has been great experience with doctors who carefully evaluate and suggest appropriate treatment.

I was very pleased withe care I received at the Lower Macungie Urgent Care. The registration was straight forward and efficient, and I was taken back to be treated in a few minutes. I had a deep cut on the palm of my had that the PA agreed would be difficult to stay closed because of the location on my dominate hand. He started to stitch it closed, but felt that the tread gage was too thick and asked if I minded if he tried a smaller gage. We agreed to try it and he was happier with how the wound closed up. I appreciated that he wanted to take the time to get the best result. He was very professional and respectful and explained everything he was going to do before he did it. I would recommend the Lower Macungie site to anyone. Thanks for the great care.

This place is EXTREMELY professional and clean. I came in experiencing extreme allergy symptoms and the doctor knew exactly what medicines to give me. The guy behind the front desk is extremely knowledgeable and a great communicator, and I saw him wiping down surfaces after another patient entered the lobby with exposed wounds (so theyre very clean and take patient safety seriously). Highly recommend this place!

Clean, quick and good service. Have been here for multiple incidents and for a sports physical for my son at the last minute. Great staff.

My son has asthma and was experiencing a flare up. I took him to the urgent care and the customer service and attentiveness to his needs were amazing. He was seen in a timely manner taking into consideration other patients that needed to be seen as well. We haven’t experienced these symptoms prior to that day so it was great to see how in depth the doctors instructions were for how we should move forward once he left and what may have been the cause. What I appreciated the most was that his needs weren’t pushed off because he has a pre existing diagnosis. They actually listened and were polite. After the visit we did receive a courtesy call to check on how he was doing. I would definitely recommend this facility to anyone.

I made an online “appointment” , arrived ahead of time. Waited 10 minutes and was brought back to have my vitals done. All was going well but then I just sat for 40 minutes in a little room by myself waiting to then be informed that they had no doctor. I was asked to leave and that they would call me. I had a terrible case of pinkeye in both eyes and could barely see. I asked how long and they couldn’t give me any time so I went to a different express care and was seen and helped right away. I hope my money will be refunded 😞 very disappointing and wasted so much of my time.

Staff was extremly attentive and friendly. They took the time to explain everything as it happend to care for us.

Great service, great health staffs, walked in feeling terrible, went back home feeling 98% better.

We booked the 8:15 am time slot (or our spot on the wait list). We arrived at 8:10 and were in the car to head home at 8:40. Compared to our prior Urgent Care wait time at another facility, I would highly recommend this one. We were the only ones there when we arrived and they were quick with our care. They also open at 8 am, an hour earlier on a Saturday than the other local Urgent Care facility we used before.

My prior experiences at urgent cares haven’t been the most pleasant but I must say this one surpassed my expectations. I was impressed with the way I was greeted by staff and most importantly the wait time. The staff eagerly inquired about my needs and ways they were able to assist. I left feeling acknowledged rather than just a mere day to day patient. I no longer have to search for an urgent care where patient care is always paramount. I will definitely return without hesitation.

My doctor was very friendly and helpful but the male receptionist was not. He seemed to get very impatient when I didn’t have my insurance card on me and I felt like I was bothering him when I had questions.

Great doctors and staff, even took the time to follow up with me after my visit. It is unfortunate that the practice prohibits their doctors from writing certain medications, but also completely understandable given the current epidemic in our country. Would definitely recommend for urgent care situations.

I never write reviews but this place was so great to me yesterday, I just had to! Best urgent care I’ve been to, I’ll go here from here on out. Registration online was simple, easy. Fast service, surprisingly no wait lines (and it was 3pm on a Tuesday). I wasn’t even there for 2 hours, plus had an X-ray, that would’ve been equivalent to 4-6 hours in ER. Staff was really great, nice and actually considerate which is hard to find these days. Facilities were clean, organized. I’m only mad I didn’t find this place sooner!

My visit was very good . I checked in to a clean atmosphere. The front desk person was kind and professional. I saw a PA who was very knowledgeable. I left well informed and a plan of care that took care of my medical issue

Excellent service. Great online appointment system to minimize waiting. Walked in and literally no wait, very clean, and seen by a knowledgeable doctor. They even called me ahead of time to tell me their x-ray tech wasn’t in and asked if I still wanted to keep my appointment. Overall would go back if I ever needed to see someone quickly for an emergency and would recommend to others.

I received excellent care while I was here for my appointment.

Shows hours to 8:00pm. Simple urine test after 5:00 just secretary have to come back next day. Maybe it should be a lollipop stand.

Great and prompt service! Very professional and assisted properly every time that we visited!

Welcoming and friendly right when we walked in! Everyone was helpful throughout the whole process, and we were taken back quickly.

I waked in with severe flu-like symptoms with stuffy nose, coughing, aches and raspy breathing from fluid in my lungs and was quickly diagnosed with a bacterial infection in my throat and lungs. The doctor on site gave me the best combination of medication not the typical protocol which is already working and has eliminated my symptoms by treating the cause of my bronchitis and fluid in my lungs. He gave me holistically centered medical advice as well to support the pharmaceutical drugs. I’m already feeling much better after 2 days after struggling with this bacterial infection for over a month. Thanks so much AFC.

Place was very clean, check in was easy just on your phone. I got in right away and had the care I needed. Only cost 30$ copay on my insurance. Definitely worth a visit

Great staff. Quick and accurate. I recommend this place. We absolutely love the care we get from Alex!!!

Went for a DOT Physical and didnt take hours. Everyone was helpful, friendly and polite.

Great service!!! Very friendly and professional. This is my go to for my family and myself.

First time patient. Above and beyond courteous & quick staff. Doc Braun was great. Everyone I dealt with was very professional, personable and pleasant.

Warm and friendly staff, especially the front desk and doctor! I am never comfortable in a medical setting, but here I felt listened to, and sympathized with. Far superior to the Patient First where the doctor mocked me to my face and then with her co-workers when she left my room. This AFC is by far more professional and caring. If you are looking for urgent care, give this place a try! :)

I absolutely love coming here when I need too. Staff is super friendly and understanding. They listen to concerns and find ways to solve any problem you have. Its super clean and sanitized. Any problem I have I will be returning!

I took my daughter for the ear pain that she was having, we were in the area and my insurance said it was in network. We waited an hour to be told that I had to pay a $150 dollar deductible for her to be seen only cash or card. While I know this can be policy at some urgent cares, I would have appreciated the notice about this when we walked in for the appointment, not after waiting an hour. I went down the street to Patient First and my daughter was seen and discharged within 15 minutes of getting there. I was told right away that it was a $40 co-pay that will be charged to my card in 10 days. I wont suggest AFC to anyone needing Urgent Care.

Dr was very thorough, thoughtful and great bed side manner.Unfortunately, they ran out of vivid tests and did not have any in reserve.If you think you might have vivid I recommend you call first to make sure they have test.

AFC has been wonderful each time we needed care. From physicals to patient care of my family, they have been the best when it comes to medical services. THANK YOU!

I love this urgent care when I got there everyone was very polite. I didnt wait long at all. This is the kind of customer care that is needed in all urgent care places. Also its very clean and well organized.

The medical assistant was very personable and did an extremely good job at drawing blood for tests. The doctor who attended to me seemed truly concerned about my well-being and was also personable.Your staff is friendly and efficient. The wait was much better than most medical offices. Keep up the good work. 👍🏾

Everyone was friendly, courteous and professional. It made my visit so much easier. The ease of making an appointment the day before and filling out forms and checking in online made it so much easier. I love this urgent care center. Will recommend to all.

Great urgent care!I needed a work physical and TB test ASAP. I couldn’t get into my primary care so I called AFC Urgent. They immediately told me what I needed to do for my TB test and took me within 10 minutes for both the physical and TB.

Horrible! Had EKG done like twice, I honestly don’t think the girl was doing it knew how, so two times? She gets doctor in if he is truly a doctor not sure? He stated I need to go to hospital by Ambulance because the EKG’s were bad….I was so upset and that brought on a massive anxiety attack as well… The ambulance crew ran EKG and they were like it seems fine???in hospital for hours lots of bloodwork, X-ray, heart monitor and heart photo’s ….sent home they said that the EKG wires weren’t connected right! Wow! I thought I was having a heart attack, they had me so scared! I’m sorry I will never return to this facility again! And I’m sure now on top of all this will incur ambulances fee! Not fair they should pay ambulance fee, they stated it wasn’t safe for my husband to drive me in car…. Where and how do they hire ones that aren’t capable??? I wish Corporate would look into this so this never happens again!! I will never go back there!!!

Today was my 1st time here for ear infection. From check in thru whole process I had a great experience! NP who took care of me was VERY personable & funny! I was in/out in less than a hour also.I highly recommend & would come back if need be.

Staff was amazing and sweet and was taken care of quickly.

Staff and doctors are always so friendly and professional.. they get to know their patients and remember them when they come back.. makes you feel like a family atmosphere..

The nurse practitioner went above and beyond in determining what I had wrong with me. He completed a series of tests. He explained every step of the way. He followed up with a phone call. I highly recommend him!

Great friendly staff, no wait time, quick and easy.

I don’t write a lot of reviews, but I have been to this urgent care a few times and had a great experience. The staff are all friendly and attentive. The physician who helped me was very nice and didn’t make me feelrushed during the visit. The office was vey clean as well.

Never went to an Emergicare before. The staff was very knowledgeable, patient & friendly. Would highly recommend them to all of my family & friends! Terrific experience! Would not hesitate going there again!

I like the fact that I could see someone quickly. Every one at this facility was very helpful.I was given instructions and needed a sling for my arm. I was instructed to follow up with an Orthapaedic Dr at OAA which I did today. The only reason I didn’t give a 5 star was because my Dr. at OAA said I shouldn’t have been wearing a sling. I should have just used my arm as best I could withstanding the pain. Now I am free of the sling! I will go for PT till I regain the full strength in my left shoulder.

Very friendly staff! The ladies at the front desk were very patient as i had issues with my phone and payment and the nurse i saw was very clear with instructions and side affects of the medication and also super friendly! Much nicer than any other urgent care Ive been to in the area!

The facility is clean and staff is welcoming and professional .They explained very well all the possible charges. I highly recommend this place 👍

Everyone at AFC was professional, knowledgeable,  caring, empathetic, courteous and respectful.  Everything was explained to me in great detail, and I was encouraged to ask any questions if I didnt understand anything, or if I had any questions at all.  I just moved into the area over Memorial Day weekend, and am SO happy that I found AFC Urgent care. They should all be commended for a job well done.  Just a quick note: I am a retired RN, and felt very secure knowing that I was being well taken care of!

I have been to AFC a few times and I have to say it hasn’t always been the best experience. I believe a lot depends on the provider you get. However, every time me and my family have been seen by Alex we have received the care we deserve. Thank you for being so thorough and for listening.

I didnt have to wait very long before being seen. The woman I saw was really nice and she listened to me. It was pretty straightforward and I would definitely go there again if needed.

Everyone was amazing and made me feel comfortable. I was in and out within an hour which was fantastic. I am beyond happy with the level of service from my provider, Dr. Braun . He was very professional and attentive. Made me feel comfortable, listened to all of my concerns, and was able to explain everything in a way that I could understand which was greatly appreciated.

The staff was awesome! Alex took the time to answer all my questions and review my prescriptions. Varta and Denise were very welcoming at the front desk. Martha did a great job with all my tests. The facility smelled and looked clean. I was seen and discharged in under hour. Thanks for such great service!

I am a very harsh critic since I work in medicine myself and I will tell you this place was perfect from the first step in the door the waiting room is clean quiet soft music the lady behind the desk was exceptionally polite not real loud very efficient the room they took is into with the triage person very efficient and kind the nurse practitioner that we saw was also very efficient kind and conservative not medicine happy not rude in any way I do not often leave a good review for medicine because medicine in the Lehigh Valley is crazy but this place is an absolute pleasure I would go back I would recommend it to my own patients and my own personal family

My husband was seen quickly, and the doctor was very attentive and informative. We were referred by Amie Rohrbach (X-ray Tech).

Everything went smoothly. Everyone was very pleasant. Hardly any wait time. If you have a life threatening emergency you should go to the ER at the Hospital, but if you cant wait for your doctor this place always works for me.

I took my son for check up since he had covid symptoms and the staff did a great job making him feel comfortable and taken cared of. Both the front desk and the nurse practitioner where really friendly and cared about providing all necessary information

The best profesional and friendly doctor experience i ever have.

Dr. Braun and the staff at AFC Urgent Care are great. The admin and nursing staff are welcoming, friendly and efficient, and Dr. Braun is beyond thorough! He actually listened to what my childs symptoms were, evaluated him, and then diagnosed, without putting his symptoms into a computer first to get a possible diagnosis!

It’s always a pleasure going to this urgent care they’re always fast and accurate. Everyone on the team is so friendly and helpful! would definitely recommend friends and family to go here for their next visit! Lastly, thank you to Courtney, who always goes above and beyond whenever I call with a question or pop up with an emergency! Thank you all and happy holidays!

Wait time was nearly an hour but the car once in the back is always good!

From the moment we stepped into your office we were treated so nicely by everyone. We were a thousand miles from home and our son started getting a terrible earache. We are so grateful we found you online and you were available to help him. He is doing much better and we are once again enjoying our road trip! The front desk, nurse and doctor are all top notch professionals. Thank you so much!

In and out within an hour. FAST check in. Great front desk service. The staff is very attentive and kind. Alexander Morris, CRNP was amazing. The attention he gave was beyond my expectations. He assured I had all my concerns addressed and questions answered. Great work all around!

I had a great experience at this urgent care. Staff is super friendly and tentative! Lobby was super clean, with many hand sanitizers stations, as well as cloth mask. When I arrived I was seen by the doctor right away ! I had a lengthy list of things I needed and they handled it amazingly and professionally. I recommend this urgent care over any of the ones I’ve been to prior.

Each time I’ve come here they have been professional and courteous. It is refreshing!

Dr. Braun is the most compassionate caring Dr. He has taken good care of me several times when i couldnt get into my primary physician. The staff is also welcoming and kind

Really friendly really nice people almost no wait time

Best experience I’ve had at a care now center by far. Got me in and out in a timely professional manner while not sacrificing the compassionate and empathetic aspect of health care for a second. Can’t thank them enough for that.

My husband and I just found AFC and could not be more happier with the care we received here. Everyone was extremely courteous and made every effort to make us feel comfortable from the time we arrived to checking out. Office visit was not rushed CRNP Alex and Dr. Braun did a great service listening to symptoms and answering all our questions. This place is awesome and they really care!

Very professional staff at the reception desk and nurse.Doctor excellent in this diagnostic, very professional, takes this time with the patient. very good Family care.

Even though the staff was very busy assisting other patients and I had to wait a while my experience was very pleasant. The waiting system they have in place for calling patients while in the car is a great idea. Especially, testing positive for Covid, the provider Alex Morris, CRNP was so kind and caring. Thank you ❤️

If there were 10 stars you would deserve it!! Came in 5/13/22 with a nasty wasp bite on my left index finger. Whole hand was swollen big time. From check-in (Justin) to MA (sorry I don’t remember your name) to the two clinical people I was treated with a lot of compassion. Never felt like a number X. Was impressed by the thoroughness and just plain caring!! The meds given worked wonders and I am so grateful!! Thank you thank you again!! I know where to come if ever there is a need for another urgent care. You are the best❣️❣️❣️

The staff at AFC are friendly, fast, and answer any and all questions you have. They give you clear follow up instructions. Very short wait times. I have gone for myself but have also taken clients who are under the weather. Marcie at the front desk was a pleasure during our last visit!

I went into your clinic with an unusual issue with my throat and tongue. The doctor was very professional and prescribed exactly the right remedies! I was feeling better in 24 hours! Thank you!

My experience with this Urgent care was wonderful. Stuff was very helpful and friendly and the wait was very fast. I highly recommend this place.

Very courteous staff, had an appointment, didn’t wait long to be seen.I would have liked if Alex would have explained the issue better & give me more information instead of telling me that everything is printed out for me.

Great service and thorough check. I waited too long to visit a doctor and they helped me recover as quickly as I can.

I cannot thank everyone enough at this Urgent Care location. I have had such a positive experience every time I have visited this office. The care I was given and the action plan that Alexander Norris gave me yesterday has already helped tremendously. Thank you! I will always come here when I need care and I have recommended so many people to this Urgent Care already!

The phone team was very pleasant and courteous. I felt like the doctor really took his time to listen to my concerns on the TeleMed call and was able to get me in on the same day for a rapid Covid test which I was very grateful for. The technician that performed the rapid test was very knowledgeable and gentle. I was relieved that he didnt have to poke me in the brain. You guys have been amazing and I will definitely recommend you to all of my friends and family.

Great and helpful service from the receptionist to the medical staff. Highly recommend. However, results of swabs take a while to come back.

I was extremely hesitant about going to an “urgent care” as I’ve always left dissatisfied however after visiting AFC Urgent Care, I’m highly considering switching my PCP to this practice. I chose AFC after a Google search as I was desperate and it was a Sunday. Upon entering, I was greeted with a smile from both women at the front desk - Liz and Peggy. Within minutes of speaking to both women, any hesitation and uncertainty I had about Urgent Care vanished. The bedside manner, if you will, at just check-in alone goes unmatched. These women were kind, patient, and knowledgeable. It’s obvious Liz and Peggy value their jobs, as well as their patients, & are true professionals - they are an asset to AFC Urgent Care and certainly the perfect example of hospitality.I didn’t wait longer than ten minutes - which I might add, gave me time to look around the waiting room, and notice it was immaculate!My visit was with Dr. Alex who I noticed before going back seemed to have a wonderful relationship with both ladies - thanking them after a request. That’s not something I’ve seen often in the medical field. Dr. Alex greeted me with a warm smile and a handshake (is there something in the air here?! Everyone is so welcoming and friendly!). After vitals, Dr. Alex let me speak without interruption and truly took in everything I said regarding the reason for my visit. Most importantly, Dr. Alex gave me options after I expressed a concern with a medicine I have taken in the past. It is evident Dr. Alex takes pride in his work with a bedside manner that, without a doubt, goes unmatched.AFC Urgent Care - thanks to Peggy, Liz, and Dr. Alex, you have certainly gained a new patient. I will be certain to pass good feedback regarding this location along.

Alexander asked very detailed questions about onset of my illness and how and when it presented and thoroughly explained the medications prescribed. I was suffering big time but he made me feel comfortable about the treatment plan.

I had a great experience at AFC urgent care. After reading the reviews I can clearly see the facilitys excellence. For those who rated a one star, they must have had confused it with a different urgent care! The practitioner I had was thorough with my examination and he answered all my questions completely. The type of professionalism and knowledge he displayed was easily five stars alone. If anyone in the area is seeking optimal care, visit AFC. They will not disappoint.

Hello, my first visit there? Staff treating me very nice answer all my questions they took me to the room and they took care of me recommend this place to everybody excellent.

It was a very positive experience starting with the friendly & nice receptionist. The doctor that saw me was equally very kind & thoughtful. Will definitely recommend this facility!

Very friendly down to Earth staff. Clarified everything and was very easy to talk to and work with :) Alex was a big help and a sigh of relief.

Went there with my son. It was my first time and last for sure. Very pushy for tests that did not make sense to me. I went to check if he had strep, my son tested negative but then he ( nurse practitioner) let’s test for some virus, he couldn’t explain it to me why we needed to do it, so he was like go to your phone and Google it. He wanted to prescribe antibiotics even if the strep was negative. There were many red flags. Then they make you feel like you are a terrible parent because you reject these tests. I went next morning to our pediatrician and she said lots of fluid and control fever. So, that urgent care is no go to me for sure!

I’ve had this cough for over a month. I had been to another dr the just told me to take Mucinex. I finally decided to go to urgent care. They got me in quickly and the Dr Braun sat in the room and talked to me. He didn’t make me feel like I was just a number to get out as quickly as possible. After discussing my symptoms, past history and the examination. He explained what was going on and what meds he was prescribing.I’ve rarely had a Dr that I liked this much. I wish I could make him my family Dr. I would definitely recommend AFC.

Very efficient operation. Never waited more than 10-15 minutes both after filling out forms or at each test location. Both the doctor and assistants were very attentive and concerned with my care. The doctor was very concerned about possible complications and had additional testing ordered on- site as well as prescribing an inhaler for potential future issues.

Doctors office is so clean, employees are so nice, highly recommended coming here when you need to be seen by a doctor.

Got me in and out quickly. The two young women at the front desk were great! Very nice, professional and happy.

This is an amazing urgent Care/ primary care! Ive always hesitated to use an urgent Care as my primary care but I couldnt be happier with their service! The doctors and CRNPs are very thorough and found issues that my other doctors never did. They have a great friendly staff and have always been quick but thorough.

This place was awesome. I visited on Halloween, one hour before they closed and was greeted with nothing but happy, energetic, and funny employees. I was in and out for stitches in less than an hour. The facility was clean, friendly, and overall provided exceptional customer service and care. Highly recommend over any other Urgent Cares in the area.

Front desk workers are SO sweet and efficient . The facility is very clean. Giving it a 1 star only because of Dr. Braun. Walked in and said “ When are you going to start taking allergy medicine.” Told me it was just allergies before even seeing me. Talked down to me and was extremely rude. This is why people don’t go to doctors. Will never be going here again.

Being a visitor from out of state, it was great experience of visiting AFC Urgent Care.The staff is extremely nice, helpful & took great care of my needs with true professional approach. All I can say, Thanks & keep up the good work!

Alex and Kim were amazing! Very helpful! The was a bit of a wait but I didnt mind as the guest service was crazy good!

Made an appointment and was told they took my insurance. Then they charged me $50 while I was there for a visit. Where all the medicine they gave me, I could have just gotten over the counter besides a z pack. And the doctor said I had a cyst in my neck. It was just an inflamed lymph node in my neck that went away a few days on its own after I went to my family doctor. She said I have no clue what the doctor at AFC was talking about. It was from the ailment I had that caused the lymph node to swell up. Now I have a letter saying I owe another $105.68 service fee charge, and they were going to send it to collections if I didnt pay it. Really shady to tell someone you take their insurance, and then you dont. Normally, I have a $25 co pay at the doctor, and thats it. Ill never come to your establishment ever again after my experience. Ill also be sure to let everyone I know about this experience so the same thing doesnt happen to them. Thanks for nothing, AFC.

Front desk answered phone politely and helped with all questions. We were brought back promptly at our appointment time and treated with respect and care.

From the office to the prescreening and then the doctor this place was top notch. I’m an OTR truck driver and everyone listened to my questions and concerns with respect and kindness. Today is 9/17/21 and we arrived between 6:30 and 7:00pm and we were out by 8….they weren’t busy. I would definitely recommend this location. At least with the team they had tonight with Dr Braun. I wish I would have gotten the other staff names bc they should be recognized for a job well done. Thank you AFC Urgent Care

I had an excellent experience. The wait was not long and the staff very professional.

I made an appointment, got here 15 minutes early for it. So far I have been sitting here for over an hour and still havent seen a doctor or PA.Literally why did I even make an appointment? They called me from the waiting room last, and then made me wait in an exam room

Front desk were nice and helpedClean facilities

The staff was incredible from the front desk smoothly taking us back to our waiting room with my seven-year-old daughter to the excellent nurse and doctor and the caring radiologist!!! Best experience I’ve ever had an urgent care in my life!! I’d give this place 100 stars!!

I visited urgent care to remove minor cyst which is causing me more pain. I checked with front desk before check in if they can able to do at their facility. They agreed and checked me in but the provider mentioned the facility is not equipped with all the necessary equipment. All i got is referral to surgeon and antibiotic. I am very upset with the visit and felt like misguided. They are reluctant to give my money back also saying I saw the provider. All they have to mention is we cannot handle such cases.

I have been here twice, great experience both times. Both doctors were very knowledgeable and took the time to answer my questions. Wait time is very minimal, facility is very clean

My experience from making an appointment to wait time to the exam was easy and efficient! Dr. Braun was thorough and informative and I felt like I was heard. This is going to be my new go to for urgent care!

This urgent care is the only one I will come to! I am usually in and out pretty quick and the staff is always friendly.

KIND, CONSIDERATE, GENUINE AND CARING. This should be out of 10 stars! I went on a whim today because I am from out of state; was worried about going to a franchise Ive been to before in NJ and having a bad experience. But let me tell you, the two wonderful women who greated me and Dr. Braun made me feel comfortable and heard. There was no second guessing or questioning about how i felt. Dr. Braun listened to me, communicated with me, and followed through with medicine...yes medicine! Hes a real doctor, in a real office. Shout out to the Manager- you have a great group of people there! Also, THE CLEANEST DOCTORS OFFICE IVE BEEN IN SINCE BEFORE COVID

Great service from the time we entered and quality services from the entire time... From the check in process to the young lady who the took BP and weight, Alex and the young lady who administered the shot and x-ray tect... I finally got relief Saturday to about a 5 to 7... Sunday I was able to walk up and down the stairs and drive without any discomfort...Im so appreciative...Thanks again

The front desk staff and nurse were friendly and welcoming. Unfortunately, that same experience did not carryover with the physician. I regret not asking for his name again (honestly, I just wanted to get out of there) but his comments to me were rude and condescending. He dismissed the reason I was there as not possible (an ear infection in an adult- something I have been diagnosed with previously as an adult at an LVPG facility) and said the reasoning for that was likely because I had seen JUST a nurse practitioner or a PA. In addition, he told me all I have done today is just exposed myself to COVID by coming in. I am most disheartened by this experience and it does not seem to reflect the courtesy and respect that AFC claims to possess, nor respect for other medical professionals in the field.

Friendly staff and very quick to get me in and our for my physical.

Everyone was very nice. Alex did a though exam and listened, which, can be a rare trait for HCPs. Alex called me with my blood results and took time to go through them. In addition, they called 4 days later to see how I was feeling. Top notch patient care and follow through.

Hurt my hand. As usual AFC got me in and out quickly. Thank you for helping AFC Urgent Care.

Took my eight year old in... I love that I could schedule online and it told me wait times for urgent care. Alex was awesome! Liz was super sweet at the front desk. And they just called today to check on her which Ive never had happen for urgent Care. Great experience. Ill use them again.

Today was my first visit to AFC Urgent Care. I walked into a new and very attractive waiting area and was greeted by Liz who helped me to register and facilitated my paperwork and insurance information. After a short wait I saw Alex the PA who was professional, knowledgeable and very helpful. I left the facility with a few scripts and a scheduled return visit. I highly recommend AFC Urgent Care.

Professional and friendly staff working in the front area and caring healthcare professional worked with me during my visit. I would recommend this facility to anyone.

Everyone Ive spoken to at AFC are extremely nice and sound like they actually care. The service is so quick on top of that too. Other urgent care centers I have visited have been so mean and dismissive and have taken hours to be treated even with reserved time slots. I will definitely be going to AFC for anything I need from now on.

Sudden onset of illness and my regular family physician was unable to see me for several days. The got me in same day and treated me appropriate. Great bedside manner and very professional

The staff was welcoming, the online check in saved me the time of filling out paperwork, and the doctor on staff had me in and out in a short amount of time with my issue all fixed up! Will be back in the future for any urgent needs. Thank you AFC team!

Anytime I have needed to go here I was seen very quickly. The staff are very kind and helpful. Only urgent care I will go to!

I have come here a few times and each time customer service has been great! The facility is always super clean and the staff are always friendly! I will always recommend this location!!

We arrived a half hour before closing time and the guy at the front desk was apathetic and rude and said he was not accepting more patients as it was too close to closing time, even though there were zero patients in the waiting room and zero other cars in the parking lot. If that is truly the policy, then that should be clearly stated on the website that they stop accepting any walk-ins after x time before closing. Hope this review warns others should they try to go there within an hour of posted closing times.

I like using this Urgent Care they get me in fast and get me out fast. Dr. Braun is very knowledgeable. And the staff is very professional and nice.