I was seen quickly and on time. The doctor was supportive and understanding. It was also very clean! I was sent here from the VA and Im so happy this is where I had to go. The doctor was very informative and helpful! You should definitely come here if you have any issues!
She was truly amazing they all are there. I was seen quickly I was out of there within 20 to 30 minutes. They were even talking and playing with my son. They also genuinely listen to your concerns and actually seem to care.
I had a very pleasant experience with my VA examiner. He was thorough and listened to all of my concerns. He didn’t rush me out the door like many doctors. I highly recommend.
I brought my son here today and I am ecstatic about the treatment we received. My son is non verbal I was so nervous about a new facility but needed him seen immediately. This place was homey the staff was very nice the doctor was even nicer. She explained everything so we could understand our treatment when leaving the facility. She also explained what be aware of to watch for and when if need to return to an er. I will definitely recommend this facility and cannot thank them enough for their care
Mona is a fantastic doctor and the team is great, helpful and friendly.However, if Mona isnt there dont waste your time with that teledoc in there. Its the second time now and it aint worth it.
It is a good place they are nice and helpful and they explain everything when you have a question
Never more than a few minute’s wait, fast and friendly service, familiar faces and hard workers. They go above and beyond what any other walk-in clinic has for me, the nurse and doctor is always very patient and understanding. Very kind receptionist as well!
They are just awesome all the way around! They work fast to get u checked in at the desk an with the nurse, which then sends the doctor in sooner. The fast service does not interfere with their attentiveness, they always take the time to give or get answers for you. Also I love that Ms. Garrison is my primary doctor that I dont have to make an appointment to see. Which is awesome for someone like me who is horrible at keeping my scheduled appointments...Great job Urgent care! 👏 💞 👏
I went in for an urgent illness and Mona Garrison NP invited me to come back as a primary care patient. I am so glad I took her up on it! This place is laid back, and yet they still CARE! It is hard to find someone that honestly listens and cares about making sure you are comfortable with the medical care you are receiving. They help me feel like I have an active role in my care. If youre ready to take your own wellness serious and make a commitment to yourself, this is a great place to start! They see the entire family too!
Great attention.the doctor was very kindly
Mona is one of the nicest doctors I have been to in years! And she takes her time with the patient to answer all the questions they may have.
I am so glad I found this office!!! Mona Garrison is a phenomenal physician. She listens to all of your concerns and doesnt rush you. She is the kindest and most caring person Ive encountered in the medical field. You will not go wrong going to this office, the entire staff is super nice. I looked for a Dr. for months. I intend to stay with Dr. Garrison permanently. She is just the best! Its like a breath of fresh air when your Dr. is attentive and more. Mona is just that. Id give more 🌟 stars if I could.C. Sumner
Very nice establishment! I’m very happy with my care and glad they support veterans!
I got great service from Dr. Naqvi and everyone else on the team! I walked in after lunch and got served and back to my car in 20 minutes. The staff is very knowledgeable and helped me prepare the documents I would need to submit to Dr. Naqvi. They guided me through every step of the process so I knew exactly what to expect!
Great place and wonderful doctor!
My friend came here Saturday morning with his toddler daughter who was experiencing severe constipation only for the staff to LAUGH at his situation, thinking he had unnecessarily brought his child in for medical attention. Only to find out from the lab tests that came in today, that she was also experiencing an early stage UTI. I am very upset because my friend was feeling as if they treated him like a clown. Please in the future, trust that the parent of a child knows them best and not to second guess them. Now have a nice day.
Visited around 11:00 am Sunday January 16th. My son who is a year and a half wasn’t feeling good and I was concerned so I wanted to get him checked out. We were planning on visiting some family that’s health isn’t the greatest at the moment and didn’t want to potentially add to their risk with a sick child. So we visited looking for answers on what might be going on. Our son had a concerning cough and wasn’t eating and drinking like he normally does and the sleep wasn’t great. The doctor wasn’t actually there and saw us thru the TV which wasn’t a problem. We were told it would take up to 24 hours to get the results on my sons multiple tests that they ran. They told us to call by 3:00pm that Monday if we didn’t hear anything from them. 3:00 Monday and I call them and they don’t answer after telling me that they would be open. I called Tuesday and they tell me the snow delayed the results from coming in. They told me to call back later to check on the results. No answer. They also failed to tell me anything about them prescribing my son medicine. I found this out because my pharmacy called to tell me I had medicine ready. Would have been nice to start the medicine Sunday when we were seen instead of Tuesday. I tried to call 3 different times Wednesday and no one answered the phone. What a joke. Don’t tell me 24 hours and I’ll know the results of what’s going on with my son and then not even follow up with me when you tell me it’s delayed. Very unprofessional experience and I do not recommend. I trusted this urgent care with the care of my toddler and I did not get the concern or assurance my son deserved.
Dr Naqvi was recommended by one of my friend and he was excellent from start to end of the process as well as professional
Every one goes out of their way to make patients feel like they really care about you!
First time here today. very friendly staff, clean facility and super nice caring doctor and nurse practitioner! They were very good with my 5 year old daughter! So glad they built a urgent care in bellefontaine! Also like to add there was no wait time! :) Thank you for taking care of my little girl!
I went in this evening with sharp pains behind my left shoulder blade. The ladies there were so sweet, kind, and compassionate. Even though we had to take my blood pressure 4 times, they could not have been nicer. Im thankful for the professionals that work late to take care of those in our community. Thank you again! I recommend going to Family Urgent Care if your doctor office is closed! :)
Ive been there 3 times. Once for myself and 2 other times for sick children. Each time they were fast,efficient,courteous,professional and very helpful. I highly recommend Family Urgent Care to anyone. Thank you for your service to our community.
Very nice gentlemen. Quick visit.
Always fast and friendly service when I come here. The staff and Doctor there are always professional and seem to really care about your needs. Great place for ALL!
Mona is Amazing and actually Listens and tries to help
Very nice place and people! My daughter cried herself to sleep for 2 nights. Our pediatricians office was closed since it is the day after Thanksgiving. Thank goodness Family Urgent Care was open! She has an ear infection and was able to get medicine right away. Great doctor.
I went in Monday and the staff was pretty friendly, I did end up waiting over an hour but I didnt know what to expect because it was my first urgent care experience, it turned out I had the flu. Well I was having some more issues so I went back on Wednesday and it was a different doctor, he checked me out RIGHT away. No wait at all. Wayyy better then going to the E.R.
I loved the care my son got today. Everyone was amazing. They were quick but thorough. If ever me and my kids need a doctor for anything we will definitely go to family urgent care.
USCIS civil surgery, Dr. Naqvi was very kind and caring Doctor. All other staffs and nurses were very supportive and considerate as well. I would like to recommend to see him whenever you need urgent care service!
Nurse Jenn and the Doctor were extremely nice and helpful. I was in and out within 30 minutes even with being a new patient. Thank you for helping me and will definitely recommend your facility to others!
Appointment was quick and easy. Very polite!
My preschooler woke up with a fever this morning and luckily we have an urgent care in Bellefontaine now so we took him there and within a half hour he was registered and seen and we left with a prescription. The staff was wonderful and they were wonderful with him. I would definitely go back if needed. Thank you Urgent Care!
Excellent care, always quick to get me and my family seen!
I do not recommend coming here for covid-19 testing!I went to this facility because its one of the covid-19 testing facilities available near me. I just wanted to get the test done sooner rather than later, but Ill wait.Upon entry I had asked about getting a test done and the woman and told me that it was $150 to get your results almost instantly or $100 to have the test sent out and I would have to wait three or four days to get the results.I expected that it was going to cost me money however I personally feel that $150 and even $100 is just taking advantage of the public during this pandemic.I was okay with paying $50 or less because there are places out there doing these tests for free. Save your money and find somewhere else to get tested.
I was in pretty severe pain when I came to this urgent care. The staff was generally nice, but my time here was an expensive waste. I dont have insurance, so was automatically charged $100 for them to have me to tell me that they didnt have the equipment to help me, and then to do a urine sample that *didnt* transfer when I eventually went to the ER. I havent been able to get a refund because of systematic red tape, so I hope that anyone in my position (AKA a young person who cant afford insurance) who is thinking of coming here, does not. Just go to the Huntington Hospitals ER. its around the corner, and it is better in every way.
Absolutely terrible experience! My gf and I went for Covid tests and they took us back at the same time. Woman wore a sweatshirt and jeans and didnt even have specimen containers. So many HIPAA violations and they charged so much for so little. Never going back.
My experience couldnt have been better! I was in and out with treatment and prescription in under 30 minutes on a Sunday afternoon! Everyone was very kind, knowledgeable and helpful, and the facility is clean and well organized. Thank you!
Great Doctor! Knows exactly what he’s talking about!
We were here for green card physical examination. This is the cheapest place with the best rating we could find, so we drived 2h form Cincinnati to here. Totally worth the drive. We got the appointment the next day. The next day we were in and out within 30min.
I absolutely love the service. Not really much of a wait they treat you like you matter , also you don’t have to be in their for along time . I highly recommend this place
Very nice people, nice environment and my doctor was great. I went for a immigration exam, had to go twice but both visits went well. Would recommend to anyone . Dr Naqvi was great and very professional
Arrived at 10:15 and joined the line of people who were waiting for the clinic to open. The sign on the door, and the web site both showed hours of 10-4. I left and went another urgent care facility at 10:30. I saw other people from the line when leaving the second urgent care facility at approx. 12:30. I have no idea if this place is even open anymore.
I have gone to this urgent care several times. They are NOT affiliated with Mary Titan. Staff is friendly, your medical problems are addressed in a timely manner and are addressed appropriately. I would recommend this urgent care to anyone.
I visited family urgent care for sinus infection and Dr Chelsea introduced her self in a very casual way that made me feel comfortable there / she treated me and was VERY gentle and explained along the check up // I highly recommend family urgent care ! All the staff are nice knowledgeable and helpful ☺
You cant go here for immigration services. Even after I called & was told I could come here. Drove all the way here to be rudly spoke to and told they dont do it. I can only go to Sawmill. These people need to work on their customr service because its EXTREMELY poor.
We were very happy with the service and staff at Bellefontaine Urgent Care. We were in and out in good time. And they were very helpful answering questions that we might have. We highly recommend them.
Took care of my family when we were sick, fast and efficient. Nice staff and clean office, will return in the future if something else occurs with our health. Thank you!!
The medical staff here were very hospitable and accommodating to our needs. There was a minimal wait time as well. If there is a need, our family will definitely go there again.
Staff was friendly, efficient, and respectful. Facility is clean and comfortable. We were in and out in less than 20 minutes. Will come here again.
I went in and fill out paperwork and was seen withing 5 mins after turning it in and the service was quick and all the nurses and doctors were thorough and help me a lot at my very first visit
I love how Dr. Garrison listens to her patients and actually cares! You dont get to see that often now a days. She is a great doctor!
Ive used them twice once for me and another time for my daughter each time it was in and out. No waiting around. everything always runs smooth and easy.
Our first visit was a great experience! Very friendly and helpful staff and fast service. Will recommend to family and friends.
Went to the south end of Urgent care Bellefontaine on Sunday June 16, 2019 at 4:30 pm and they were closed. Time on door said 9 am to 6 pm. What happened ?
Unprofessional, prescriptions to be called in, referrals for specialists, referrals for tests to be done is not done, and hang up on you when they know you have questions they cant answer.
They didnt put our Covid test on ice to send it to the lab. So the lab couldnt process it. Then when I went back to this place to ask what happened, the staff pretended they didnt know. The lab told me that they werent surprised.
Very friendly staff! Dr took time to explain each prescription. Quick and friendly experience.
Was seen very quickly and the staff was very efficient! I would recommend Family Urgent Care for your urgent health-care needs.
Fast and efficient. Very easy visit.
Was very quick and easy thank you all.
While back I had a chest cold I thought and they give me a breathing treatment and rx on my way felt better quickly.thankyou
So we went there after 10 am and they werent even open. False advertising so will never go there again.
They were amazing and very nice. I highly recommend it. Thank you for caring for me the way you did.
Service was fast. In and out. Thats what I like Other places you can sit for hours Ill be back if any more issues come up. Thank you
Good staff doc is nice well taken careFor my medical
Had a great experience here! Very clean facility and nice staff.
Dr. And staff were nice and very helpful.Thank You.I
Wonderful staff helped with everything I needed and made everything so simple ! Highly recommend
Online and the sign on the door says 9-4 but i got all the way out here and they are closed.
They are polite, interested in you as a person, and where very friendly. Definitely will recommend
Received really good care, staff is great!
Very helpful and friendly. Service was very quick and the dr was very insightful.
Nice and caring very professional give them 10 if it went that high lol
Really nice people and didnt have to wait everyone was just wonderful
Fast service and listened to all complaints. Everyone is friendly and professional
Was quick, staff was very courteous.
Was seen in a timely manner, staff correctly diagnosed my child.
Very unprofessionalUnderstaffedI would not recommend this place
Horrible service. Long wait time with low volume of people.
Prompt, courteous, clean, helpful, efficient, and great customer service from the staff
They are fast! Its great
Great facility!
Fast and friendly service. Very thankful. 😊
Good service
They were great awesome job
Quick and efficient service. Friendly staff.
Clean. Well run. Friendly staff.
Best Urgent Care
Lady at the front desk completely rude
Always quick and accurate
We were in and out in no time!!
Clean facility, friendly staff
Fast and friendly service.
Great!
Best clunic
Horrible service
Excellent professional! We recommend it to everyone. Great person. Thank you and congratulations God bless!
Excellent doctor