Valhalla Vitality

158-01 Cross Bay Blvd, Howard Beach, NY 11414, United States
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Valhalla Vitality
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De
Review №1

I started with Valhalla Vitality about a year ago. I’ve had nothing but a great experience with them. I initially started with them to increase my energy. They prescribed me a peptide that helped really well. Then I needed to kick start my weight loss, which worked incredibly. I’m now using them for hairs growth & anti aging for my skin. It’s a very easy turnkey process and private. I highly recommend for anyone looking to enhance their quality of life.

Ry
Review №2

Poor Accountability, Coordination and Communication.I am struggling to put into constructive words how upset I am with this company! I first ordered a treatment with them and was told it would take 10-14 business days to process, send to the pharmacy and ship. Normally I would not complain about a product arriving faster than expected, but I just happened to walk out and see a package on my porch about 4 days later and it was my vial. I had received no notification it was sent to the pharmacy, shipped, or delivered. It had been sitting out in the hot August summer heat in Washington D.C. for almost 5 hours and I was VERY lucky it had not been stolen already. I only knew how long it had been sitting out because I looked up the tracking number on the package through UPS. I reached out to Valhallas customer service and they said, We apologize if you did not receive any notification regarding the shipping of your order. Rest assured, this will not happen with your future orders. I thought it all had worked out, so no real harm done right?I then decided I wanted to get another vial in anticipation of a busy fall season with work. I ordered another vial on August 30, 2024 and even wrote in my order notes, Please make sure to let me know when the treatment has been shipped and will be delivered. Last time I received no notification and my package sat outside for an entire afternoon in the DC heat. Fast forward to September 11 and I have heard nothing. I reach out to customer service and they essentially say they can confirm it has gone to the pharmacy and is being processed. The pharmacy is responsible for the rest of the process but please give them 10-14 business days. I waited another week and today, September 19, 2024 I got a message from customer service saying, We would like to inform you that per your tracking number, your order has already been delivered last 9/6/2024. As you can imagine, I was floored! It was delivered TWO WEEKS AGO and not once along the way did they reach out. It was delivered before I even reached out the first time and they couldnt even tell me then! How on earth would I know if even they dont! Of course the package was and is nowhere to be found and there is no way it was not stolen. Thus began this awful back and forth process of them basically telling me, we sincerely apologize for the inconvenience caused but the pharmacy would not be able to replace the medication and they will do nothing about it. No offer for a refund, no offer for credit for another order, not a dang thing other than being ignored after every message and having to reach out again to get the same response. I even asked for a number to call and talk to someone and of course I am being ignored. So here I sit, $600+ spent and the best they can say is we sincerely apologize for the inconvenience caused. No accountability, dreadful coordination between them and the pharmacies, and abysmal communication and customer service. What happened to, Rest assured, this will not happen with your future orders? Well, they can rest assured I will report this as the fraudulent charge it is to my credit card company and I will post this review to every available review site possible.

De
Review №3

I LOVE this company! Everyone is so nice and super responsive! When I first looked into their compound medication, I was worried that the process might take a long time, and I had stopped taking the national brand because I lost my health coverage and couldn’t afford 1300.00 a month. But honestly, from the intake email, making my account, talking to my doctor and shipment- about 12 days. I couldn’t even get an appointment with my primary, who I have been with for 15 years, in less than a month out😭. And aside from all that, Valhalla Vitality’s compound just WORKS. For me, it’s working better than what I was previously taking and if I have any concerns, my doctor gets right back to me. Did I mention there’s a text line where you can reach a member pretty much whenever if you need to talk about your medication?? Yeah. They’re amazing.

Br
Review №4

Background info: I tried getting on GLP-1 medication for over a year but insurance would not cover it. I then saw MedSpas were starting to offer the service but didn’t have the time to go in person to get the shot. Through researching online platforms, I found Valhalla Vitality. I thought it was too good to be true until I spoke to the first representative setting up my consultation. The first consultation was quick and easy and I had my first round of Tirzepatide within 2 weeks from the start of the journey. The representatives gave me accurate dosage instructions for using at home. Any question or concern I had was addressed and resolved in a timely manner. Since I began in April 2023, I have lost 50 lbs and 7.8% body fat. Though the medication is pricey, getting my life back has been worth every single penny.

Yu
Review №5

I have been with Valhalla for some time already. I like how fast is the response of the medical team. If I have any questions I just text and they respond fast. However the medication orders are processed very slow. I sometimes have to order 2 weeks in advance.While this has been slowly improving, the communications with the shipping team were not great. I usually get messages with updates but it has been twice already when the last message I get is: your prescription has been processed and you will be notified of shipping and routine number. And then nothing.I don’t get shipping notification, don’t get the routing info and sometimes medicine arrives and stays several days in the delivery room of the building because I was not notified that the medicine was shipped to begin with.Adding that to the order delay I hope Valhalla fixes the logistics around this.As for medicine it has been very effective.

da
Review №6

I have a had an amazing experience with Valhalla Vitality. Not only are they quick in their response ms, they clearly communicate information and the prosecutes they offer. They set up a 1 on 1 consultation to discuss all your blood work markers and explain everything without all the extra medical jargon. Highly recommend

St
Review №7

The WORST experience ever. Awful customer service, I paid $580 for a 10ml vial. I was advised I would get 16-2.5mg doses. I got only 6 doses from my vial. I followed the proper process reaching out for assistance and kept getting redirected to text them at various numbers, bounced around from each number, each one responding that the other number would help me. You can only text. There is no option to speak to someone. I emailed them and was told to text. I have been asked about my dosage, what I am injecting etc. I confirmed I have been dosing correctly. Last two responses have been the same and that there is no way that their computerized system could have made an error and that they have quality checks in place. Computers make mistakes and clearly my vial was shorted. And to add insult to all of this, they made a “good gesture” offer of 5% off my next order. Beyond insulting. I am out of several hundred dollars and have no more medicine in my vial. Very sad to see this is how they treat their customers.Stacey Robinson

Me
Review №8

My experience with Valhalla Vitality has been incredible. Theyve completely transformed my approach to wellness. Their holistic methods focus on not just my physical health, but also my mental and emotional well-being. With their guidance, Ive achieved levels of vitality I never imagined possible. Their team is not only knowledgeable but also genuinely caring, and their support has been invaluable on my journey to a healthier and happier life. Thank you, Valhalla Vitality, for helping me thrive in every aspect of my well-being!

Pr
Review №9

Ive had a highly positive experience with Valhalla Vitality this telehealth company has been providing me with my GLP-1 medication, specifically compound Trizepitide. Their service has been consistently dependable and straightforward, making the entire process hassle-free. The quality of the medication has been exceptional, which is evident in the 40-pound weight loss Ive achieved. Their reliability and commitment to high-quality care have made a significant difference in my health journey. I highly recommend their services to anyone seeking effective and trustworthy telehealth solutions.

Sh
Review №10

I am thrilled to share my experience with Valhalla Vitality, a game-changer in my weight loss journey. With their innovative telehealth platform, I have been able to prioritize my health and well-being from the comfort of my own home, leading to significant and sustainable weight loss results.From the moment I signed up with Valhalla Vitality, I was impressed by their personalized approach to weight loss and wellness.The convenience of virtual appointments and prescriptions being shipped directly to my door, fit seamlessly into my busy schedule, making it easier for me to stay engaged and committed to my weight loss journey.Thanks to the guidance and support of Valhalla Vitality, I have achieved significant weight loss milestones and have experienced improvements in my overall health and well-being.I am grateful for the positive impact that Valhalla Vitality has had on my weight loss journey and overall quality of life. Their Telehealth platform has revolutionized the way I approach weight management, and I highly recommend their services to anyone looking to achieve their weight loss goals in a supportive, convenient, and effective manner.

Am
Review №11

I am new to Valhalla and am already impressed. The website and personal account/portal is so well organized and easy to use. I was able to make my initial consultation appointment quickly and order a larger vial of my medicine since I have been on the same medicine for 5 months. I can’t wait to keep using Valhalla!

Sa
Review №12

Working with Vahalla Vitality has been a breeze! I use their services online and it has been a great experience. The website is very user friendly and the staff that I have spoken to have been friendly and helpful.

Br
Review №13

The process was incredibly easy, I was interested in anti aging treatments, I was able to book a consultation online to speak with a practitioner who gave me several options which was nice. I tried a peptide therapy and MIC B12 shots, which are both taken through a shot, but VV sends everything included with your prescription - medical supplies etc if needed to take it. The MIC B12 is a new fav of mine as it boosts energy and can help support mood.I love that everything is shipped right to my door. Plus almost everything is available on a subscription which is super convenient so I don’t need to remember to order it again.It’s a small extra but the shipping is also quick from the time your order is approved. I think I got mine within a week.

Pa
Review №14

Love using Valhalla because the process is so easy and everything is shipped directly to my door. They never have a shortage of product and customer service is always quick to respond with any questions.

Xi
Review №15

My experience with Valhalla Vitality has been nothing short of amazing. I am super impressed with how professional and informative my consultation was. The doctor answered all my questions and helped me choose the therapy that would be the most effective for my goals. My medication arrived quickly and most importantly I was finally able to lose my stubborn belly fat in 6 weeks flat!!

Av
Review №16

The consultation was quick and easy. they answered all of the questions that i had. the medicine shipped in a timely manner with items needed to administer the injection. i have used about 3 vials worth of medicine because my results have been remarkable.

Ta
Review №17

Valhalla Vitality is top tier when it comes to health and wellness centers! I choose to get tirzepatide therapy from Valhalla Vitality because every process of communication is remote and they ship straight to my door.Ive been with them since September 2023 and have lost over 20 lbs and I couldnt be happier (this may not seem like a lot but I have been incorporating weight lifting since January 2024).If youre thinking about getting on GLP-1 therapy, this is the best place to start. They are a bit on the pricey side, but after all, these are injections in to your body! This aint the time to be frugal :)

Br
Review №18

The experience Ive with Valhalla has been nothing shy of amazing. The customer service is great and always answers any questions I have in a timely manner. I have lost 88lbs since June 2023 using tirzepatide with them.

Je
Review №19

I just put in my second order for tirzepatide. The customer service was great. I received responses same day with any questions I had. I am officially down 20 lbs and couldn’t be happier. This has been a miracle for me!

Ro
Review №20

I’ve had great success with Valhalla Vitality. I’ve taken tirzepatide for 8 months and have lost 57 pounds. It’s quick and easy to get started. I feel so much better and love my new look. Nothing but a great experience.

He
Review №21

I was on Mounjaro for a hot minute but had to pay full price since my insurance didnt cover it, I saw lots of ads for compounded tirzepatide but after working with a couple of other providers I found them to be expensive as well since I had to pay the $100 fee to the telemed doctor for the prescription each time I needed a new vial. Then I found VALHALLA!!! They have been absolutely wonderful! When I have questions for the Dr they answer right away via text and I only paid a once yearly fee! The shipping is dependent upon the pharmacy but generally I get my vials within a week of my order through Valhalla. I have recommended them to so many people! They are the best in the business IMO!

Be
Review №22

I found Valhalla Vitality while doing research about glp-1 medications. They had great reviews and seemed like a reputable company! I signed up for a doctor’s consult the next day where he approved me for compounded tirzepatide! I’ve since lost over 40lbs through Valhalla and they have given me so much support along the way. I get my medications fast-usually in under a week which is almost unheard of when getting compounded meds! I am so glad I found Valhalla, I recommend them to all of my friends who want to get on glp-1 meds!!

Em
Review №23

I had an exceptional experience with Valhalla Vitality. Every interaction was delightful, and their services were both efficient and top-notch. I highly recommend them.

jo
Review №24

My experience has been seamless. I was able to get a telehealth doctor, get prescribed my weight loss medication and get it in the mail all within 2 weeks. customer service has also been fast to respond to any questions Ive had as well.

Sp
Review №25

First rate pricing and service. I source a couple of things from VV and recommend them. Their new client portal is a mixed bag that usually doesnt work BUT the company reps are quick to respond to texts and always fix my issues right away.

Ca
Review №26

Great virtual Hormone Clinic. Drs are super cool, I get updates as soon as my medication ships and if anything happens I usually receive and update. Plus prices compared to other hormone clinics are better for some of the meds!

As
Review №27

The best experience I have had thus far for losing weight! My Tirzepatide ships really fast and includes everything I need. I have lost 20 lbs so far and cant wait to see me in a year!

Er
Review №28

Great customer service!! The NP was very thorough and when I had questions about dosing Valhalla was there to clarify via chat.

Mi
Review №29

Horrible customer service. Ive been trying to get ahold of someone to attempt to do the initial consultation. After they took the fee I never got any type of response after multiple attempts. Will change review if service improves.

Le
Review №30

Ive been in the program testosterone replacement therapy for over a year and have had great results. Including increased weight loss, better and more restful sleep, and an overall general feeling of wellness. The program has improved my life. Thank you!I would highly recommend going to Valhalla Vitality. The cost for IV services is very reasonable.I am 50 years old and honestly I have never felt better in my life since I started using their IV vitamin therapy.

Ja
Review №31

I used to recommend this place a lot. Never again the rewards program is a total rip off especially if you have auto renewal on. This will be my last order with this place.

AG
Review №32

Excellent service. They are timely and customer service works very well. It is mostly handled through texting. They are so responsive, that Id much rather this format than the traditional exasperating waiting over the phone model. Highly recommended.

C
Review №33

This is a legitimate website for weight loss supplements, particularly Tirzepatide (Mounjuro), and has been the most reasonably priced. Communication is done through email or text but my experience with it has been positive, with always receiving a response to my inquiries.

Ke
Review №34

The Valhalla Vitality team has been nothing short of amazing. They answered all my questions, got me on the wellness plan I needed, and have been the upmost professionals in any other assistance I may have needed. You can trust in Valhalla Vitality with any wellness goals you have; they will take care of you!

Ho
Review №35

Quick vitamin and mineral boost administered by a well trained and super pleasant to be around staff. I got the quench iv drip and the effects lasted, for me, for a solid 3weeks. Noticeable difference in how I felt and it really gives you that extra gear you need to take your workout to the next level. Thank you Valhalla Vitality!

Jo
Review №36

I’ve just started the TRT program but so far everything has been top-notch. The clinic is nice and the process is quick and efficient.The Doctors explain everything in detail and if you have any follow-up questions, they are happy to assist via text or phone.

An
Review №37

They are absolutely terrible, the customer service is horrible they only operator through text message. The provider doesnt listen to. you and rushes through your appointment. If you can choose someone else. Probably the worst telehealth provider on the market.

ci
Review №38

Ive been using Valhalla Vitality for 8 months always fast efficient service! Kudos!

Sc
Review №39

Avoid avoid avoid!Customer service near zero. Pre paid for labs through Valhalla, now getting ridiculous bills from lab company and threatened with collections after they refused to resolve their internal errors.

Je
Review №40

I have had the best interactions with Valhalla, super fast responses and mediation delivered fast and just as described. I can’t imagine my life without my terzepatide and I know with Valhalla I never have to be without it!

Jo
Review №41

My experience was been great, have been doing enclomiphene therapy. Easy process with great results. Has kept me feeling better.I’ve been receiving enclomiphene treatment for 2 months now and couldn’t be happier! My brain fog, sleeplessness,

Fr
Review №42

Horrible customer service..You cant call them..they only answer via text or email..After you email them or text it takes days to hear from them. The Dr consultants are an absolute joke, they will tell you want you want to hear to sell products. The only positive is there prices are reasonable..

Vi
Review №43

I just got started with my TRT recently, and so far so good! The staff is great, and I am looking forward to building a long-term relationship with Valhalla.

Vi
Review №44

This group is unbelievable and they are one of the most reputable services in the industry. I have nothing but amazing things to say about their company and their staff! Thank you!

OD
Review №45

Best prices and fast delivery. Customer service is quick and informative. Wide array of therapies so just ask away

In
Review №46

Excellent service and a professional team, as they explained to me all the details that interested me and helped solve my problems. I recommend!

Ra
Review №47

Best online hands down

La
Review №48

Absolutely Fantastic!

Information
9 Photos
48 Comments
4.4 Rating
  • Address:158-01 Cross Bay Blvd, Howard Beach, NY 11414, United States
  • Site:https://valhallavitality.com/
  • Phone:+1 516-260-6425
Working hours
  • Monday:9 AM–7 PM
  • Tuesday:9 AM–5 PM
  • Wednesday:9 AM–5 PM
  • Thursday:9 AM–7 PM
  • Friday:9 AM–5 PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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