Dr. DeLeons Womans Health Care

Went in for a pregnancy confirmation- was told they would do a work up. Peed in a cup (which was already done at home) no further examination- NOTHING- and charge $325 !!!! Total disappointment and will not return!!!

This is the most unprofessional place I have been to. They canceled my appointment without my consent, unwilling to help they had me wait in the lobby for 15 minutes signing paper work only to tell me they will not see me due to the dr leaving! This was an emergency appointment as I stated to them before making it. I left work early to make it to this appointment, I stated that to them and there was no consideration. Womans clinic not very supportive towards woman.

If i had the option to have 0 stars this what i would of given this place but I Made an appointment and Staff was very disrespectful . Bad costumer service ! im trying to reach out to them sent them a couple emails and calls and no answer ! Lack of everything in this place ! I should of listened to the reviews ! Don’t come here !

Dr Usuga is the BEST gynecologist I’ve ever been to and I’ve been seeing different gynecologist’s for 31 years now. I wish I would have found him when I was 18 years old. He really focuses on what’s going on and explains things so you understand it. I had to have a hysterectomy (3 weeks ago) and he put my mind at ease and the surgery went better than expected. I 110% trust him and I will never go to a different gynecologist!! Hands down he deserves 10 stars!!! Also the staff is very friendly and helpful!!!!

Worst woman clinic out there specially when it comes to communication. Was asked to go in to simply get asked how my b.c was working when they could’ve called, wasted my time from work and money having to pay a copay. Was told they would send my pharmacy a full years worth of b.c and they never got it, they had 1 month. Called the clinic to get the rude answering service and was told to call them after 2:15 because apparently they are out of the office for lunch from 12-2. Called back and was told they would send it, went back to my pharmacy and was told they have not received anything and it was more expensive to get the one refill I could get than getting a 3 month supply. Called once again and was told the nurse would send it and text me to let me know, which she did but never sent my prescription. Third times the charm right?! I called the office one more time to get the answering service at 11:50 and was told they were already on lunch to try later and hung up, great! I love the customer service y’all have. I have tried calling several times to just get a message saying their voicemail inbox is full. They really need to get organized and actually do their jobs. I ended up paying more than i should have for one month supply because they never sent my prescription and I was already behind two days. I’ll be looking for another obgyn, maybe one that does not promote their other services like weight loss programs or beauty treatments.

The front office was very friendly, the people who help along the way are friendly as well. But I feel like the male doctor was kind of rude. And he shouldn’t force someone to start on birth control. I don’t normally come here but since my regular doctor was on vacation I didn’t really have a choice and I don’t trust his plan of care. So at the end of the day I’m still waiting for my regular ob. I wouldn’t recommend this doctor to anyone unless you just want to be lectured and called fat.

Do not spend your money with this clinic.... they never answer the phone, they scammed me. On the day of my appointment I paid all the expenses and months later I received a bill and I was never informed of that extra payment to a laboratory.

If I could give zero stars I would. Front desk made me pay before I even had appointment saying she was getting off soon and wanted to tab out! Always see a female NP, during my visit they had me see a male doctor without consent and ALSO had a male intern (also w/o consent) in the room as well, needless to say I was VERY uncomfortable. Appointment was less than 10 minutes and male doctor flat out told me stop gaining weight. Worst experience ever! Then arrived at pharmacy and prescriptions were not sent and office was closed for the day. WILL NOT BE RETURNING!

I can’t express enough how irritating it is to make an appointment at the Rowlett facility. No one ever answer the phone, I leave voicemail mails and no call back. I’ve been seeing Dr. Ursega for over 15 years now but the staff is slow, and they are always running behind 1 hour or more. Very frustrating!

Please fix your phone I was calling and it sounds busy.

I’m so upset with my experience. My appointment was at 9am and they called me the day before to tell me that they moved my appointment from Garland to Rowlett and instead of me coming at 9 i needed to come at 1:30. I get here at 1:15 it is now 3:15 and i still have not seen the doctor. This is ridiculous and extremely unprofessional.

Wait time is always very long, seems like no one there knows what is going on.

My mom call to find if this doctor take her insurance and the woman that answer was to lazy to check if they take her insurance plus she was very rude poor customer service

Not reliable at all!! They will give you a round around and never answer the phone.

Don’t do it . One of the worst doctors offices I’ve ever been to I should’ve listened to the reviews

Doctor and staff are very nice and care about the experience of patients.

Excellent doctor and great work around the team

Definitely feel like im in good hands

Bad experience, all around.

Very bad experience, the doctor makes appointments to give results and they dont know what to say and he gets angry if you say something and hangs up and charges in advance without knowing what to say