American Urgent Care Center

18840 Ventura Blvd #110, Tarzana, CA 91356, United States
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American Urgent Care Center
Comments
Da
Review №1

I have been to this Urgent multiple times. I have truly have got the best care at American Urgent Care compare to any other clinic I have been before. Dr. Newman is great. He is friendly, thorough, detailed, and fast. The staff are nice and pleasant. highly recommended.

pa
Review №2

This is now my go to urgent care in the valley Dr. Newman Never appears to be in a hurry, Listens attentive to what you have to say.. all the staff at the facility are friendly and very efficient. Dr. Newman runs a great medical office. thank you Dr.

Kh
Review №3

Terrible service 0000000 STAR Sheila claimed to be the office manager is terrible manner they kept acting and telling me your insurance is not active I had my insurance on the line speaker was very rude and her medical assistance first thing she told me was your insurance isnnot active I could pay them and complete the visit but because theyre terrible raccit manner I didnt go with them my insurance kept telling them her insurance active. Her insurance is active they kept telling me a diffrent story. I hate hate the service. Was my first time and last so so so so so horrible service the worst of the worst and Sheila claimed the manager she was trying to raised her voice. Claimed me Im fraud person. I never expected that service Ive always pay for my stuff I didnt not appreciate the quality of the service and every medical assistant telling me something diffrent. Horrible service uneducated office the office manager and the staff dont know what they are doing. Worst service NEVER USE THEM OR REFFER THEM!

M
Review №4

Dr. Newman is very kind and attentive doctor. His staff are wonderful too. Thank you.

Mi
Review №5

I feel so lucky to have chosen this care center. Dr. Newman and staff were extremely friendly and professional. I needed stitches done in a tricky area and he did an incredible job. Everyone was supportive and empathetic towards my situation, which meant alot since I was visiting from out of town and had no friends or family to lean on. Clear and good communication, no wait time, very efficiently processed. I highly recommend.

ov
Review №6

First time going to this urgent care and o fell in love, very caring stuff and wonderful Dr. this will be my family urgent care from now on very lucky to meet Dr. and his amazing stuff they took care of my child

Ke
Review №7

My wife was dealing with chest pains, they were incredibly helpful. Great urgent care. Accepted my wifes insurance and was able to see her on the same without an unreasonable wait time. 10/10 Would recommend!

Vi
Review №8

Greetings! It’s an honor and pleasure to extend a special expression of gratitude to Robert Newman M.D. and his entire staff of Alberto, Joshua, Sheila, Nicole and Adrian.During my medical visit everyone was professional, positive, sharp, enthusiastic, honest, prompt, courteous, efficient and went ‘above and beyond’ to ensure all my medical needs were achieved in a timely and efficient fashion.This resulted in a very positive experience and received my rare (especially in health care) 5-star rating.Bottom line: American Urgent Care Center is a fantastic example of dedication to customer service and satisfaction with a smile and a perfect example for all health care institutions to emulate.

Se
Review №9

This is the very best urgent care experience I have ever had. The facility is very modern, clean and state of the art. I was treated quickly and felt the quality of care was exceptional. Dr. Newman took his time and didnt rush to the next patient. I felt like he listened and genuinely cared about my well being. I would recommend my friends and family to come here. I drove out of my way to come here and it was worth it. Dr. Newman and his team are incredible!

Ka
Review №10

Dr. NEWMAN has great bedside/chair side manners. He listens to his patients and also educates them. I highly recommend going to him for your healthcare needs. The staff was just as kind and the facility is nice and clean. 🙂

Ju
Review №11

I had a rough start with some questions regarding my Insurance Eligibility however the staff called the Insurance company directly and made sure all was correct and taken care of. They were caring and efficient. The office is clean and the wait was short. Dr. Newman was kind, thorough and made me feel cared for. I would definitely recommend this Urgent Care.

Ja
Review №12

I can’t say enough good things about this place. The place is immaculate. Dr. Newman is very knowledgeable, he takes the time to listen and find the best solution for the patient. He has helped me with my eye, all the way to Gynecology. I trust his diagnostic and always feel good leaving the facility, knowing I am well taken care of. Great friendly staff too. Glad I found this place. Thank you again.

He
Review №13

Just a very positive and pleasant experience. Very well run place with nice doctors and staff. Dr. Newman is very professional and thoughtful. Really stands out from any other urgent care I’ve seen for the exceptionally well run and high tech facility. I highly recommend. You will be very happy with the experience

Da
Review №14

Dr. Newman and his staff are the best that you will ever find for exceptional medical care. I cant believe that in this day of insurance companies and the medical community trying to maximize their profits, with minimal care, there is still a doctor out there that takes the time with his patients and gives phenomenal medical care. American Urgent Care Center is modern, a one stop center with everything you need for excellent medical care and has a staff that is compassionate and cares. I would choose this facility over any urgent care center, or even your primary care doctor in Southern California.

Ja
Review №15

Dr. Robert Newman possibly saved my life!! I went to American Urgent Care with stomach pain and was met by an office staff that was kind and welcoming. There was hardly any wait when I got in to see Dr. Newman. I knew right away that Dr. Newman knew what he was doing! He asked all the right questions and truly listened to what I had to say. I didn’t feel like just a number or that he was too busy to be bothered! He was warm and caring. He assessed the situation and sent me immediately to the Emergency Room of a nearby hospital. I went into surgery and was told by my surgeon that if I would have gotten there five hours later I could have lost my life!!I thank God for American Urgent Care and Dr. Robert Newman!!Jamie Morante

Ni
Review №16

I drive from OC to see Dr. Newman. Dr. Newman knows his business and he is very caring. Well worth it. Thank you Doc.

b
Review №17

Super Clean and Friendly environment specially the girl at the front desk is super polite and kind,the wait time was 5 minutes.But it seems like they are not trained.I had my blood drawn today and the first time he drew blood it splashed all over the table and my arms and he couldn’t draw the blood.The second time another guy game and he drew again but it splashed again.Now my arm is swollen and started to bruise.

Ch
Review №18

We were very much pleased with the wonderful service our mother received at the American Urgent Care Center. Dr. Newman and Harold were exceptional! There was no waiting, quick and easy service!Being from out of town we were a little nervous about taking our mother to a strange doctor, but we were certainly satisfied!!! 10 Stars!!!!!

Eu
Review №19

First time going here and i have to say Doc Newman was amazing, great doctor. Really check you and makes you feel good after. This would be my first choice if ever i need another urgent care. Thanks Doc

To
Review №20

Amazing Care. I highly recommend this urgent care and Dr. Newman is a great doctor, kind, understanding and even though the place was packed with Covid Testing Patients. He was patient. It was very organized. Thanks for the care!

Pe
Review №21

Dr Newman and his team of professionals provide excellent diagnosis and patient care. Went in for breathing issues, was immediately diagnosed and treated for my condition. Went back for followup and received additional analysis and treatment so the condition will not occur again. Highly recommend Dr. Newman and the team at American Urgent Care Center!

Yo
Review №22

Amazing experience. Dr. Robert and his team went above and beyond to take care of me. I came with a lot of pain and their care, sensitivity, kindness and their patience really helped in my experience.Thank you for doing such a amazing job and I definitely recommend getting your medical care here.

Ja
Review №23

Wow! This place ABSOLUTELY lives up to the hype! Its the cleanest and friendliest doctors office. Dr. Newman himself is professional, knowledgeable, caring, funny, and spot on with his diagnoses. I cant imagine a better urgent care center! Thank you!!

Ka
Review №24

Dr Newman is an excellent doctor!!!! Very knowledgeable, caring and responsive. He has a great bedside manner and I felt very confident in his level of care!! The facilities are new, very clean and attractive, and the staff was friendly and helpful

Br
Review №25

I was treated kindly and with a welcoming energy.Very clean and nice location.Doctor was great!SUPER polite staff...

az
Review №26

On 1/19 we visited the office for my husband, Vazken Kalayjian. He had tested Covid positive on 1/11 but his symptoms got worse starting 1/18. We decided to come and seek for some help. All staff were nice, until Dr Newman walked in and started asking questions. The minute he found out my husband was not vaccinated, all changed. His attitude changed and he told us to go to emergency. He didn’t even check his vitals. Absolutely no help, didn’t even check his temperature, or blood pressure, the normal routine check-ups. I thought Doctors do pledge to help people in need of health help. We went to another Urgent care, and they were so caring and right away they checked his oxygen, blood pressure and temperature. Turned out he had 103.5 temperature and 95 oxygen level. Right away they gave him Tylenol and did couple of tests. It’s sad that Dr Newman did absolutely nothing😒

Li
Review №27

This is my second visit to American Urgent Care. Both times I have been seen right away by the doctor. Dr. Newman and the staff are professional, organized, friendly, and give you that “family” feel.The office is spotless, parking is convenient, and I am so happy to have found this place.Thank you Dr. Newman and staff!

NI
Review №28

I️ highly recommend Dr Newman and this urgent care! It is hard to find such trustworthy dr and office. Dr Newman is so knowledgable, compassionate and caring! He has a great bed side manner as well! He even followed up with me a few days after my visit. Thank you for taking good care of me.

Ju
Review №29

By far the best Urgent Care you can go to. Very clean facility. Very friendly staff and most importantly, Dr. Newman treats you as an individual and takes time to answer any and all questions. Pricing is very friendly as well. I am thankful I found this place.

Ja
Review №30

First let me say, theres not a cleaner, nicer, more modern urgent care or doctors office in the greater LA or Valley area. Even more importantly Dr. Newman is incredibly caring, kind, compassionate and unlike most urgent cares (or even doctor offices for that matter...) he really takes the time to diagnose you, and make sure the treatment youre on is right for you. He wont rush you in and out of the office and is willing to take the extra effort to figure out whats going on with you and how to fix it. He is also incredibly funny and keeps you laughing the whole visit. Hes truly unlike any other Doctor I have had the pleasure of seeing.This also goes for the staff. They are all very polite, knowledgeable and efficient.This is not our first visit to American Urgent Care. I came down with Vertigo after a trip to Mexico. I had been to two urgent cares in Los Angeles and the ER at Cedars Sanai. No one was able to correctly diagnose or treat my Vertigo. But after one visit to Dr. Newman he got me on the right meds and also was able to get my insurance to approve an MRI which no one else had been able to.My wife just came down with a bad persistent fever and cough so I knew there was only once place to go! He saw her twice and diagnosed her acute Pneumonia via a chest X-ray and we are both super happy to know we can count on the exemplary care of Dr. Robert and the staff at American Urgent Care Center. They are the best!

NA
Review №31

He is the best urgent care Doctor I know.Dr Newman was extremely caring and compassionate. He listened to all of my medical issues and addressed each and every one of them. This kind of service is very zrare in healthcare clinics. Thank you Dr Newman. Im grateful for your service.

Ca
Review №32

American Urgent Care is an amazing state of the art facility. Dr Newman is caring and knowledgeable and actually spends time with you. This is more that an urgent care. The staff is absolutely wonderful and incredibly efficient. I highly recommend!!!

Do
Review №33

Dr. Robert Newman and his staff at American Urgent Care are super professional and kind. During the covid outbreak they provide a super hygienic environment to attend to urgent medical conditions that is as hassle free and worry free as I could have ever imagined. I was so reluctant to go to the doctor but after my visit here I felt a lot better. They also can provide some prescriptions on site. So it’s as much of a one stop shop for healthcare as our current system provides and really close to my house in Tarzana with lots of parking. I can only remember living in West Hollywood and going to Cedars and paying $35 for parking. Oy. Never again. From now on only Dr. Newman in Tarzana.

Le
Review №34

First time. Over the top service. As good as it gets.I was traveling overseas and needed to obtain and submit a negative test-result certificate for COVID-19 at time of departure.But the airlines required that I test 72-hours in advance of takeoff, for which lab results coincided with the weekend. Nonetheless, doctors and staff went out of their way to sign, scan, and send me the negative lab results, during their time off.I’m a senior executive for a hi-tech company and recognize well-run operations that uphold tenets of putting customers first; personal care, professional commitment, and good vibes abound here.A heartfelt thanks to Dr Newman and his wife; and the entire staff.

El
Review №35

My family and I are so grateful for having doctor Robert Newman as our family physician, who comes from a learned background that makes him a great diagnostician.Doctor Newman compassionately responds to the needs of those seeking healing and restoration.I highly recommend doctor Newman for all sorts of medical problems you may have.Dr. Robert Newman and his lovely wife, masterfully planned, designed and executed a comprehensive urgent care center, for the uptimum health benefits of their patients in their hearts and minds.

Ch
Review №36

Dr. Newman is professional & awesome,his staffs are polite and neat.Very clean facility!I called to pick up my Lab Test Result,Shiela, The Chief Operating Officer, suggested emailing it to me via PDF file, so that it will save my trip during the hot summer afternoon.Appreciate their assistance, their customer service is EXTRAORDINARY!!

Mo
Review №37

I have been here 4 times and every time I go there the staff is terrific always nice Dr.newman is acĝreat Dr.always attentive in your needs I hate going to dr.but I feel very welcome when I go.

na
Review №38

Its a luxurious and high tech urgent care! I enjoyed Dr. Newman who is caring and kind. The staff was professional and friendly and helped us quickly and efficiently.Clean and exam rooms

Wa
Review №39

Dr Newman is great. Very efficient and well run office plus the staff is courteous and professional. Dr Newman is great, he listened to me and quickly took care of my situation. I highly recommend.

Ja
Review №40

Very clean facility. Dr. Newman and his staff were very friendly, efficient and professional. I felt in good care the second I walked into the office. Worth making the drive from Los Feliz!

Ji
Review №41

Went today with my mom and saw Dr. Newman, he was AMAZING! Best urgent care experience, no wait at all and everyone in the office was so nice and patient. Highly recommend this place!

H
Review №42

Quick, friendly staff. Dr. Newman was very polite and caring. Plus they take most insurances. Much better alternative than going to the emergency room.

Lo
Review №43

A very friendly staff, an excellent doctor to boot, who genuinely makes it his passion to check on your vitals, and determine the root cause of your illnesses. He used the analogy for medicine that You wouldnt paint an 100 year old building to make it look beautiful, without first checking the foundations., and boy does he apply this philosophy to the fullest extent. The prices for his medicines are quite acceptable, depending on your financial position. As someone whose in between medical insurance providers right now, this really helps me immensely. Dr. Robert Newman, I really need to thank you for your help with me!!!

Mi
Review №44

I have been visiting American Urgent care twice .The place is sparkly clean ! They have x ray machine and it was super fast !I am a real estates and a mom . I have 0 extra min to seat in emergency rooms ... for few dollars this place saves the day!And did I said ez parking!?

An
Review №45

My wife has had one of the most unfriendly interactions with the staff there. They treated her so terribly bad and did not help at all with her insurance issue. We will never go here and will tell our insurance to not book other clients here.

Er
Review №46

Dr. Newman is terrific, have seen him several times and has always given great care and service. Staff is friendly and helpful. Highest rating.

Pe
Review №47

Dr. Newman is very attentive. The staff is helpful and courteous. The waiting area is very clean. I highly recommend this urgent care!

Ka
Review №48

Top Notch, great Physician, helpful staff. Dr. Newman is always professional, knowledgeable, and caring. Highly recommend this place. They will take good care of you.

Sc
Review №49

Got a rapid covid test here. Very polite and professional staff. You dont need an appointment. Test results in 15 min. Not covered by insurance. I will continue to do business with this Urgent Care

Su
Review №50

I had COVID-19 test in this facility in Dec 2020. COVID-19 testing was okay and I have no complain, but I do not recommend this facility if you are planning to submit your cost to the insurance.The care facility refused to accept my insurance (BlueCross) even though the facility was listed in the insurance website. I didnt think twice because this place was near my home and I thought I can submit a claim and get reimbursed. It turns out a nightmare.The facility initially did not provide a properly itemized receipt missing various informations required for an insurance claim (TAX ID, procedure code, and diagnostic code). Ive called and asked for those information, but they answered no. Ive submitted the claim and it was rejected due to missing information in Jan 2021.I contacted the facility again and they provided another itemized receipt. This time they provided procedure code, but still lacks TAX ID and diagnostic code. Ive asked again to the people at the desk but again rejected to provide those information. Ive talked to an insurance claim officer and they says it will be rejected.I understand this is a small facility and may not want to deal with insurance claims. But I do not understand why they do not cooperate nor not able to provide proper forms for an insurance claim. Why make the patient life harder? This is my neighborhood, and I dont think I will ever visit this place again.

Pr
Review №51

Super nice staff, very welcoming place from the moment you walk in! Dr.Newman was awesome and friendly. DEFINITELY recommend this place and will be returning! Thank you Dr.Newman for your helping hand.

Ce
Review №52

Absolutely amazing facility great staffAnd Doctor Newman is wonderful.The patient service here is top notch !I highly recommend American Urgent Care 👍👍

Ga
Review №53

Very nice people, masks were worn by all. Filled out a short form and were told that you would be called in 60min. In and out of the office and was very satisfied. Definite go to for your testing needs.

ja
Review №54

Be aware of this dr. Newman hell try to sell his medicine way too expensive to you. He tried with me. You could buy same meds from other pharmacy places cheaper than here. He also ordered unnecessary tests on me just to make big bucks.

Ka
Review №55

Great service, I was very well attended and the results were incredible, I recommend it to everyone who is wanting it, the assistance I received during my recovery was also great, I had 24-hour assistance and I didnt have any complications after the surgery

Fa
Review №56

I met with Dr. Newman for the first time today. He was very helpful and it was nice to get in and out. Nice office and staff.

Ne
Review №57

Always get good service here quick results thanks

yo
Review №58

This is not the place to go to. Employees are extremely rude and do not want to help you

Be
Review №59

This place is the most disgraceful people and heartless everything here is about money they had the heart to send my son with bloody face home

Vi
Review №60

This place is horrible! As soon you walk in the receptionist don’t even greet you, yet tells you to wait outside. As you wait and wait, no one comes out or tells you anything else. When I asked about the wait time (after 15 min ) she was extremely rude! She told me “Go to another urgent care”; it’s really rude and unprofessional to speak like that to your patients.Beware! Dont go there!

Ki
Review №61

Friendly doctors and staff with attentive care and clean office. They saw me quickly and listened to my needs patiently.

Da
Review №62

Dr. Newman is truly fantastic. He genuinely cares and is extremely knowledgeable. Also the facility is new and amazing.

Ya
Review №63

Highly recommend. Brand new facility, comprehensive service, and very caring staff. Dr Newman is awesome!

Br
Review №64

Amazing experience. Easy check-in, great doctor. Very very pleasant and new. I will be going back to this urgent care when needed.

Si
Review №65

Excellent and very thorough diagnosis,; Truly capable, wise, professional and multi expertise. We highly recommend Dr. Newman

Ra
Review №66

Amazing physician & awesome staff. No waiting time. The Dr. gave me more time than I could expect. Very sympathetic & no upselling. Highly recommended.

re
Review №67

Robert Newman is greatConvenient parkingProfessional staffClean officeLarge waiting rooms with great viewFantastic and great experience for patients

Ar
Review №68

They will take your name and let you come back, so you dont need to wait in line for 2 hrs like most places. For covid rapid testing.

Cr
Review №69

Got a rapid antigen covid test for $80, results in 15 minutes. Fast and efficient.

Ka
Review №70

Very helpful, personable and professional. Quick and simple, I was in and out with the antibiotics I needed. Highly recommend!

Ma
Review №71

Great service, very clean and inviting. The doctor and staff are friendly and knowledgeable.

Sa
Review №72

Friendly staff, got me in within minutes! Affordable price. Highly recommended

P
Review №73

A great urgent care,nice and clean location a friendly doctor and staff

De
Review №74

Dr. Newman was great! Nice new facility!

Aa
Review №75

Amazing doctor. Very knowledgeable and kind. Highly recommended.

Se
Review №76

Great practice. Very professional (and patient) staff and doctor.

Mo
Review №77

My number 1 choice! great service !

Ki
Review №78

Dr. Newman and his staff are excellent!!

E
Review №79

Doctor Newman is my hero.

Je
Review №80

Fast and professional. Very modern facility.

Mo
Review №81

Best urgent care in valley!

Be
Review №82

Excellent caring doctor , no wait.

Li
Review №83

Took too long 4.5 hours to be exact.

ar
Review №84

Friendly staff. Wait time was so long

Mi
Review №85

They were nice I guess

Ol
Review №86

Professional, fast and friendly.

Ji
Review №87

Excellent staff and professional

me
Review №88

Great customer service.

Al
Review №89

Great service and doctors

Te
Review №90

Very helpful

os
Review №91

Very good attention

vi
Review №92

Good

Information
81 Photos
92 Comments
4.6 Rating
  • Address:18840 Ventura Blvd #110, Tarzana, CA 91356, United States
  • Site:http://www.americanurgentcarecenter.com/
  • Phone:+1 818-600-8343
Categories
Working hours
  • Monday:9:30 AM–5:30 PM
  • Tuesday:9:30 AM–5:30 PM
  • Wednesday:9:30 AM–5:30 PM
  • Thursday:9:30 AM–5:30 PM
  • Friday:9:30 AM–5:30 PM
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as women-owned:Yes
Service options
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Planning
  • Accepts new patients:Yes
Parking
  • On-site parking:Yes
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