ARCpoint Labs of Boston

5-11 Drydock Ave STE. 2020, Boston, MA 02210, United States
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ARCpoint Labs of Boston
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Am
Review №1

ARCpoint Labs staff is amazing! I had a 144 panel allergy antibody’s test done. The results came in a few days and were very comprehensive and easy for a non medical person. I was in and out in 5 mins. Highly recommend them for any testing!

Ro
Review №2

Love this lab!! The staff is wonderful. It was quick for an employee pre-screen and UDS. As a travel nurse, I have to go through screenings every 13 weeks. ARCpoint has been the best I’ve gone to! I don’t want to go anywhere else for my pre-employee testing.

ro
Review №3

Tamara and Amanda were very professional and kept the process quick and easy I appreciate the way she was explaining the fingerprinting process as well as being friendly

Ja
Review №4

I just had the most wonderful experience at ArcPoint labs in Boston. I called the morning of to make an appointment, and they were able to fit my in that day. When I came in, they knew who I was and had my paperwork ready, and brought me right into the room to draw my blood and the phlebotomist was lovely! I was in and out of there in 5 minutes and couldn’t recommend this location more!

Ba
Review №5

“I had the pleasure of being assisted by Amanda during my pre-employment drug test, and I couldn’t be happier with the experience. Amanda was incredibly polite, kind, and welcoming, which made the process much more comfortable for me. Her warm demeanor and professionalism immediately put me at ease, and I felt confident that I was in capable hands.Amanda’s attention to detail and thoroughness throughout the process were commendable. She patiently explained each step and answered all of my questions with clarity. Her expertise and knowledge in her field were evident, and I felt reassured knowing that I was being taken care of by someone who truly knows their job.Not only did Amanda handle the test efficiently, but she also created a friendly atmosphere that made me feel valued as a client. Her positive attitude and friendly nature made the entire experience more pleasant than I could have expected.Based on my excellent experience, I wholeheartedly recommend Amanda to anyone in need of similar services. Her professionalism, kindness, and welcoming demeanor truly set her apart, and I have no doubt that she will provide the same outstanding service to all future clients. I’ll definitely be sending all my employees her way. Thank you, Amanda, for your exceptional service!”

Ju
Review №6

I went to take a test at ARCpoint Labs on Drydock Ave Boston and I had the best experience. They had appointments available the same day and the prices were very reasonable. I was greeted by Amanda and Tamara and they were amazing and knowledgeable. They made everything feel so seamless.They answered all my questions with such compassion.

Ka
Review №7

Amanda at arc point labs made my blood draw an extremely easy and fast experience. I was in and out in less than 15 minutes

Br
Review №8

ARCpoint does a great job. Their website was very user friendly and easy to navigate. I was in a situation where I needed a specialized test completed immediately and they were able to accommodate. I worked with Tamara and she was able to have me in and out of the office within 15 minutes and had documented test results sent back to me in the same afternoon. Phenomenal experience.

Ja
Review №9

I am extremely terrified of blood draws and AMANDA helped me out SO MUCH!! One moment we were yapping and the next thing I know, I’m all done! Such a great experience, and will definitely be coming back here for future blood draws.

Ry
Review №10

The service at this clinic is A1 and I’d highly recommend you come here for your medical testing needs!As someone who comes here weekly for court ordered drug/alcohol testing, these folks who work here always serve me with a smile and the upmost respect. This hasn’t been my experience in other labs in the area. They are efficient, friendly and go the extra mile to provide good care. Truly 1 of 1!

Ca
Review №11

I had a great experience at ARCpoint labs. I was taken back immediately for my appt and the employees were kind, friendly, and professional. They explained the entire testing process to me. The office was clean and comfortable. I would definitely recommend ARCpoint labs for anyone looking for an easy, painless experience.

Ha
Review №12

The staff was so nice! Quick service too.

Ta
Review №13

When i arrived the system was down , therefore I had to go to another testing site. Amanda was extremely considerate to the urgency of my matter, she called me back as soon as the system was available. Amanda was very attentive and extremely helpful. The lab was immaculate. I would highly recommend this testing site.

Sa
Review №14

Tamara and Amanda were amazing to deal with during my visit! They made me feel comfortable and their attitudes were something I’ve haven’t seen in a long time which was refreshing. I would 100% recommend this location for any of your needs!

Da
Review №15

Amanda from arcpoint labs as great customer service skills and she followed through above expectations. She made my experience comfortable and the results where fast.

Ja
Review №16

I went to ARC point Labs this morning and the technician Tamara was fantastic. She was extremely helpful, professional and very friendly.

ca
Review №17

Amanda at Arc point lab was great when I went in today. I was early and she took me right in. Answered all my questions. She was also very personable and helpful. She was on top of the procedure to have my bloodwork sent out overnight to California as was necessary. Can’t say enough !

Al
Review №18

I am usually terrified of blood draw and will either have a panic attack or pass out. But today, the two AMAZING phlebotomists made me feel so comfortable!! They were so kind and made sure that I was relaxed and distracted during the blood draw, gave me snacks and water after, and stayed with me until I felt well enough to leave. Highly highly recommend this place!!

Sa
Review №19

Lanette saved my butt today. I had to get a PCR test in less than 40 minutes to make my flight and she made it happen. She was super flexible and accommodating and even stayed 40 minutes after closing to help me complete the test. I’m so grateful for her and the teams service.

Li
Review №20

We needed a COVID test for a cruise the next day. Tamara scheduled us right away and she was quick and efficient in getting our tests done. We had our results in one hour. Would highly recommend.

Li
Review №21

Extremely positive experience at ARC Point Lab in South Boston. Amanda was extremely professional, efficient and proactive in helping to navigate some complexities with USCG DOT drug testing. Amanda = 5 stars!

Ey
Review №22

Amanda was very organized and professional. Thank you for all of your help.

wa
Review №23

Pre cruise covid test requirements led me to ARC Labs. The experience was flawless. My early morning appointment took less than 10 minutes and the results were available before noon. Excellent service. Highly recommended

b
Review №24

Amanda handled our precruise Covid splendidly and quickly! Amanda is supremely efficient, friendly and knowledgeable! We couldnt have had a better visit! We recommend ARCpoint Labs at 5-11 Drydock Ave in Boston 100%!! Thanks Amanda!

De
Review №25

We had scheduled in advance for a test with OnPoint. The provider never came online and the customer service line was never answered. Money down the drain. And a lot of stress not knowing if we would have our tests before the cruise. We were able to get into arc testing within three hours and had our results within 30 minutes. Several other folks we met at the site were on the same cruise and had the same problem with OnPoint. The team at ARC was very nice and got us in 30 minutes before our scheduled time. A big relief.

Si
Review №26

Highly appreciate your customer service guys. You made the atmosphere comfortable with friendly interaction, from helpdesk to lab technician. Thanks to the technician Tamara, was patient enough to answer all my questions. Though my COVID test was for 24 hours, got result in 3-4 hours which helped to plan my travel peacefully. Thank you so much again and appreciate your customer first attitude.

Sa
Review №27

AMANDA WAS AMAZING! Got me in even though they were about to close! Give this girl a raise she saved me from meeting a deadline!! Thank you again!!

KA
Review №28

Amanda was very helpful to help us get our medically supervised/ certified covid-19 negative test results so we could board our cruise ship in Boston. I appreciate her efforts! I wish Holland America cruises would have better info to assist their clients to achieve a medical certification for their covid testing process.

Jo
Review №29

We needed Covid-19 tests before departing for Bermuda. The lab was a 2 minute walk from our hotel in Bostons Seaport District, and the medical technician was very professional. Our results were received in about an hour. I highly recommend!

Au
Review №30

What a personable lab tech. He was professional, well groomed, followed medical procedures and was interactive during the test wait time. We really liked him and didnt mind the price due to the convenience of coming to our hotel. Our worries are behind us.

Ja
Review №31

This was the 3rd drug testing place I went too and hands down the quickest and the best, the women who assisted me on july 12 2023 was very kind and sympathetic to my plight also they were very knowledgeable in helping me to take the best test for my situation at a fair price... definitely definitely go here for all your lab needs you will not be disappointed .#Justin MacKenzie

Ja
Review №32

This facility is so accommodating and Lanette and Gigi were so pleasant and helpful. I highly recommend ARCpoint Labs for getting your Covid testing. They are close to the cruise port here in Boston.

Ga
Review №33

Our appointment went smoothly, without a hitch. The gal was helpful and extremely friendly. One of our better COVID testing experiences.

ka
Review №34

ARCpoint Labs near the cruise ship terminal was very accommodating in administering the required COVID 19 test required for our cruise to Canada. Very friendly, professional staff members make this a quick, efficient, and painless process.

Ja
Review №35

Outstanding service and communication! Special shout out to Tamara she has made the overall process easy and friendly. I’m glad I found this Lab, I don’t anticipate going any where else!

da
Review №36

Simple, polite, fast and pleasant experience. The technician and administration were as simple as possible with COVID test results very fast. I loved how easy this was, great place. Use this facility for your needs.

Ya
Review №37

Despite being short-staffed, service was phenomenal! We got our tests quickly and efficiently, all while being greeted with pleasant and positive attitudes from everybody.

Al
Review №38

Friendly efficient & gentle staff. Clean and professional location. Very close to cruise terminals, good site for pre-travel testing. RAPID and convenient results. Tamara rocks.

Jo
Review №39

Amanda was amazing and her positive energy helped me have a great rest of my day. She is awsome.

Bo
Review №40

The staff was amazing, friendly and helpful. I was very impressed how they ran their business.

Te
Review №41

Very fast but patient and great communication skills telling me everything step-by-step that was going to happen and very polite thank you so much

Da
Review №42

Tamara and Phillip were amazing, kind and helpful. They went out of their way to help me with my Covid test. Give them a raise!

Sy
Review №43

Amazing service from the initial phone call to our arrival and throughout the testing. Highly dedicated and professional staff. Reasonably priced as well.

Va
Review №44

Tamara is the best to work with . She take her time and listen to all your need . If you need anything go strating to Art Point Lab 👉 👈

Je
Review №45

Easy to make an appointment. Courteous on the phone and in person. Tamara was very helpful. Definitely recommend this facility

An
Review №46

Life saver! Amanda was great. I will definitely recommend this place to friends and family. Thank you so much!!

wh
Review №47

Nice, clean and chill atmosphere! The staff here are so kind, quick and gentle, I would recommend them to everyone, very plesent experience!!

Ce
Review №48

Ive never been in and out of a lab in just a matter of 5 minutes, as in from start to finish!Amanda, was funny professional and kind. Still amazed by the experience!!!

Ai
Review №49

Very quick and easy, such kind people that work here and they were incredibly efficient.

Je
Review №50

It was a very warm welcoming experience. Amanda got the job done!

Pa
Review №51

ARCpoint was receptive to issues regarding secondary lab issues and worked to help resolve these issues. I would recommend ARCpoint to individuals looking for drug testing.

Gl
Review №52

Great help on the phone to explain and set up appointment. Fast, efficient, great service in a timely manner. Thank you

Pa
Review №53

Lovely ladies! They were so sweet and gentle! Highly recommend!

El
Review №54

Tamara was kind, efficient and effective! Had the results of testing within an hour.

Na
Review №55

The customer service was amazing and Tamara Melendez was super helpful though the entire process

pe
Review №56

Amazing staff and super helpful! If you are going on a cruise and you need a test. This IS the place to go.

Bo
Review №57

Very helpful, engaged and professional staff. Highly recommended.

Se
Review №58

Lovely friendly staff, quick visit, and found the best solution for my needs. Highly recommend!

Et
Review №59

Great customer service and a clean office. Not surprised by all the positive reviews!

Da
Review №60

Fast! Professional! Lab tech was so nice. So personable. I highly recommend this lab.

Dr
Review №61

Philip was so kind and caring—- made the experience a positive one.

Ki
Review №62

Very nice and quick

Da
Review №63

ARCPOINT was fabulous- friendly, quick to test and quick to forward results. Thank you.

Up
Review №64

Free parking and the quick results were nice. Very clean; will be going back

Br
Review №65

Nice and quick experience. Good candy options in jar.

Em
Review №66

So quick and easy!! Would absolutely recommend. Parking available.

Sh
Review №67

In and out in 10 minutes. Tamara and Phillip were great

Lu
Review №68

Philip was very nice and made the process super easy

Ki
Review №69

Miss Tamala and Ms Lanette are really helpful and good service and advice. Thanks

Le
Review №70

The staff were friendly, organized and very professional.

Ro
Review №71

Everyone at the arc point was so nice especially the technician P

Ca
Review №72

Really great service! Really helpful

St
Review №73

Great staff, simple, and quick results. Very coinvent

Je
Review №74

These ladies are amazing and a wonderful place to go!

Bi
Review №75

Great, efficient service from Tamara and Amanda.

Me
Review №76

Needed a PCR to board. Fast, professional, easy!

Et
Review №77

Friendly, speedy, and professional service

Ri
Review №78

Friendly, efficient, and aseptically compliant!

Ma
Review №79

Great service and experience

Ca
Review №80

Great customer service!

Da
Review №81

Very professional and kind service.

Dr
Review №82

Great experience.

Ry
Review №83

Super friendly and helpful

Br
Review №84

Quick and easy process

Br
Review №85

Was an awesome experience

Da
Review №86

Great.

Fe
Review №87

Awesome thanks!

Ka
Review №88

Wonderful service

Ni
Review №89

Friendly staff

D
Review №90

Excellent Service!!!!!!!!!!

Ha
Review №91

It was cheaper and faster than my previous PCR clinic nearby, the reception was smooth and reliable, and they even had Japanese certificates available, which was helpful. At other places, even if I made a reservation 10 days in advance, I was refused twice on the day because they ran out of test kits.

Information
135 Photos
91 Comments
5 Rating
  • Address:5-11 Drydock Ave STE. 2020, Boston, MA 02210, United States
  • Site:https://www.arcpointlabs.com/boston
  • Phone:+1 617-340-2500
Categories
Working hours
  • Monday:8:30 AM–4:30 PM
  • Tuesday:8:30 AM–4:30 PM
  • Wednesday:8:30 AM–4:30 PM
  • Thursday:8:30 AM–4:30 PM
  • Friday:8:30 AM–4:30 PM
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as women-owned:Yes
Service options
  • On-site services:Yes
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Parking
  • Free parking lot:Yes
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