Planned Parenthood - South Dallas Abortion Services Center

Dont listen to all the other reviews, ladies. I have worked in customer service for years, and have always been number one at whatever job I was at; this, by far, is one of the best customer experiences Ive ever had, at any establishment (whether it be a doctors office or a craft store.)The staff is patient, understanding, polite, and are willing to stick their neck out for you (including the doctor, the nurses, the receptionists, and the security guard outside, who, by the way, stood in the rain and made very positive conversation with my boyfriend and I and anyone who came into the clinic.) They were informative and truthful, the procedures are handled with precision and care and they truly care about their patients. They want you to feel safe and informed and well taken care of.I highly recommend this location.The only downfall is the wait time, but I dont really consider that a point reducer because of how amazing their service was.Thank you, planned parenthood, for upholding our rights as women and providing a safe and comfortable environment for us.

I felt compelled to leave a review b/c I couldnt help but see all the negative ones. My experience was amazing!! Everybody from the front office clerks to the nurse and doctor were really, really nice and comforting. I was in and out in 2 hours!! They must have a new staff b/c all the bad reviews were years ago. Definitely try this place for your healthcare needs.

Erica ( a black lady who is the manager) has a very NASTY ATTITUDE. Told me i couldn’t sit in the lobby. Either i would have to go sit in my car or the small room in the corner. Who in the world she thought i was but I’m not her child!!! Contacted her supervisor and will continue to contact more. I DO NOT RECOMMEND anyone bringing their business to this location. All they see is dollar signs they don’t care for anyone. Glad I’m not a patient there. If it wasn’t for my sister i wouldn’t step foot in there.

The doctor and staff are nice people. But I regret having an abortion. I think women should see someone to talk to first. I acted out of fear not really realizing what I was really doing. If I could go back 3months ago I would keep it. I felt so empty and guilty afterwards.

Dr Jordan and his staff are entirely incompetent. My counselor I was supposed to talk to barely said two words to me and when I began to cry (mind you I came in for the first appointment of my 2 stage termination) his staff kept telling me that I needed to just grow up and that it wouldnt be that bad. Two moths ago I was raped and they offered no compassion or understanding. When this was brought to their attention. Then when I entered the room for the sonogram, Dr Jordan told me I was not being compliant because I was crying, mind you he hadnt given me any instruction or said anything to me before that. When the sonogram was over, i wasnt offered anything to clean the medical lubricant off of myself with nor was i given a panty liner, procedure that is standard in any medical facility when one has lubricant used on them. After the sonogram which had shaken me up incredibly, I was made to wait more than 15 minutes in a tiny 10 by 4 waiting room by myself, no counselor at all, and when I had an anxiety attack in that small room, they took me back to the lobby and told me that I needed to take my business elsewhere. When I asked if they would refund me they told me no, as they provided (only one half of) the services. I waited a month to see these people and now I have to pay for yet another sonogram and I have to find another clinic and possibly wait another month. If you have severe anxiety or ptsd, do not visit these facilities, they will not treat you with any amount of respect whatsoever, and you will waste your time and money.

Personally abhorred with the service here. Waited for over an hour in the waiting room even though we had an appointment. Then due to their policies a husband is not allowed to go with the wife for an ultrasound. I understand the abusive relationship consultation. But not allowing me to hold my wifes hand hand and support her in our decision is rediculous.

I had a pregnancy that I knew I couldnt go through with for financial reasons. Now I try to keep in mind that Texas is not the most liberal state and I understand that planned parenthood is not the most welcomed organization the community. With that in mind here was my experience: I do not make an income that could support a child and if I did I would not have had an abortion. The whole process was explained to me like this Youll go in and have an appointment with your doctor, the state requires that you have mandatory counselling before going through with this etc. And in my state of mind I would have welcomed it. The decision I made was hard for me and I needed someone who understood. When I got there I waited for hours alone. They brought me in to give me packets on adoption agencies took my money and sent me back out. Then a few hours later I was herded into waiting room #2 which was smaller for a couple more hours. When I got into visit the doctor he described the abortion process so fast it was difficult to understand, because, for him it was obviously just a script. Very little heart went into what was being said. I was so confused and had a difficult time processing the information that was being said because of the speed and lack of emotional connection. I didnt even know the questions to ask, never being in a situation like this before. When I came in for the abortion I became emotional, yet, I had to wait for hours in a packed waiting room 8 to be exact. I was herded from place to place and everyone who spoke to me recited a script as fast as they could so they could get the next person in I was just a number. When I finally went in there was a large bio waste bucket over flowing with the materials used to perform abortions which was not comforting. The procedure itself was incredibly painful and I was on the strongest medication they had. I weighed only 92 lbs during this procedure and had a very hard time staying awake after it was finished. They seemed frustrated with me for being out of it. I started throwing up as soon as the medicine wore off and after THAT whole experience, the hours of waiting, knowing if I could have my baby I would have... I broke down, and they WOULDNT let me leave until I stopped crying. I understand that emotions in the waiting room are delicate but they didnt seem to care through the rest of the procedure. I am pro abortion. I am even pro planned parenthood and in more liberal states I have had better experiences. I would never go back to this place. If you are like me and making a decision like this out of necessity and have any reservations at all you need more compassionate care. These guys are overworked and probably underpaid, their compassion is dwindling to say the least.

I had an inclinic abortion done this week. I so wish people wouldnt ne afraid to write reviews but since google tells your email i understand. This place was nice. The staff friendly and very patient and caring. Its a two phase process bit the same staff is at both locations. I never in my life want to abort again. So ill probably never go back but im so glad i chose planned parenthood. The before, during, and after care exceeded my expectations. The wait was long but they tell you this prior too coming so if its one downfall its anxiety in waiting. But you wait because they treat each patient the same. Im a real patient under a false name:-) my hand was held throughout the procedure i was told step by step what was happening even when in the waiting room and OR. This staff needs to be known for the good they do. Im tired of reviews from lame people who just didnt ask questions or who were fake!

I recently had a second abortion at routh street and my experience there made me do this review. . The surgery here hurt like hell, the medicine they give you does not soften your cervix in time for surgery so he will literally crack it open.. (painful). After having my surgery here I went home for 4 nights I bleed tremendously to the point I slept with 2 large towels to protect my bed. On the first day I called the clinic and advised the pain medicine I was given was not working and was told to just wait a while to let it work. I would have never considered doing this review had I not been in this ridiculous situation again that resulted in another termination. But at routh street they didnt even give me pain meds to go home with, I have not been in ANY pain and bleeding has been so minimum I can use a panty liner. I really think i was in so much pain here because he failed to remove my placenta and the excruciating cramps was my body trying to pass it. Ladys he doesnt care, please go somewhere else please!

Very kind staff. They made sure I understood everything and made me feel comfortable. They even helped me with payment and getting a free IUD. Planned parenthood is a blessing to those they serve.

Couldn’t even get an appointment. Spent most of the time on hold listening to a lady talking way too loud with the wrong type of music. When I finally got someone they told me they were booked out for over a month! And then she hung up on me! Very rude!!

This facility was amazing the staff was amazing everyone was so kind and non judgmental they were patient, kind and understanding. Great staff and wonderful experience considering. They are truly angels at this location! Thank you.

Ive enjoyed the few visits Ive made here over the last three years. Ive always found everyone to be very helpful and to get all of my exams out of the way at a ridiculously low cost is a dream come true.

Hours say open yet they hardly ever answer the phone? I thought they were supposed to be kind and understanding, not rude and wasteful. Go somewhere else for anything you need done because they’ll just waste your time and energy.

They Never answer their phones i went up to the place a lady opened the door and gave me another number to call and the other number didn’t answer either so I ended up going toNorthpark Medical Group | Abortion Clinic on 8363 Meadow Rd and they were great totally recommend they make you feel comfy and the place is super clean and price is affordable.

A nurse was making insensitive remarks and yelling at my ear saying I have no reason to be crying while I was on the table getting my procedure done..... I was under pressure while this woman aggressively asking why am I crying and saying that they know it doesnt hurt me that bad....in recovery she also stated that they should close the curtain because no one wants to see me crying.... (I was second to the last patient so she was ready to go) I was so frustrated at that difficult moment I just feel like some sort of action should be taken..... I wouldnt advise anyone to go to this location if you dont have to pleasssssssee dont go......I paid my money to have those people do their job and two of them where rude and wayyy out of line......meanwhile in recovery I was still crying and a diff nurse said that if I didnt stop crying they would remove me and take me to the hospital.....I could barely respond because I was drugged up and under all that medication and even more sensitive to the fact that they where yelling at me and it made me cry harder......so dizzy on my first experience I just wish I would have listened to those people before I went in I didnt pay money to have anyone giving a damn about me crying.....I paid money so they could do their job this is one experience I would never forget those two women or this experience bad enough I was forced on this abortion but to have those women speak to me the way they did was very unprofessional no matter the reason I was crying or the reason I got the abortion they where way out of line.....Im def gonna speak with a lawyer

Doctor was educated, nurses were friendly and helped with every question asked. Youre definitely in great hands here. Thanks!

Rude staff. Tried to call for an appointment and one of the ladies yelled at me while I was using a calm voice

The website hours says open on Mondays. Even the the hours on the front door say open on mondays. But they were closed ?

Called for information on services and pricing. Phone operator was rude and not sensitive to our current situation.

This place is ridiculous! Had an appointment at 2:40 and it’s 4:30! Still waiting to be seen!

They keep you on hold FOREVER never pick up

Terrible service takes way to long to answer

Cant get a hold of them on the phone

I don’t understand why closed down an abortion place we as woman are supposed to be able to decide what we want to do with our body for instance me finding out I was pregnant than finding out I was pregnant by someone who was undercover gay and walked away knowing I’m pregnant with three kids already at the house you’ll don’t know how I felt and how I’m feeling so why does the people have to decide for us of closing down when I’m the one that will be loosing my job for being pregnant left alone with my kids and you’ll people decide like if you’ll going to help me raise another baby!!!!!