Colorado Health Network

I have had so much satisfaction with this organization. I have been apart of C.A.P. now this wonderful place is called Colorado Health Network. They have helped me Immensely through 28 years of finding out my awful Diagnosis. They have helped me find out so much about STAYING ALIVE!!! In Numerous, Numerous Ways!!

To be deceived and lied to. Is the hardest thing to me. They give me no hope. Just as the one i loved did. I have hoped and work for help from the people that said they are here to help. I have lost limbs and jobs from the Infection that is a cause from my down fall. I am sad lost sick from the people that said they would help me. Words that I believed would make life seem better than just a dream how wrong for me to believe that there was hope for me I will work til the day I leave and finally free sooner then most I do believe but the day I dont breathe will be OK for me that time in life no one can ever lie to me and then I will be free. Thank you Alberto for letting me see that there is no one there for me but me.

Dont waste your time with these people. You may or may not get any response or communication from your case manager for starters. I tried reaching mine for a week finally called a supervisor who also doesnt return her calls either.Once I was finally able to get an appointment I arrived 10 minutes early and waited in the waiting area for 30 minutes after that. They said they thought I was taken care of when I asked why my wait was so long past my appointment time.Do better. Figure it out. Because your communication AND customer service sucks

Ive been going to Colorado Health Network for a little over 2 years now and have always had a great experience. The staff is really friendly and personal. They are extremely discreet, professional and a staple for the LGBTQ community here in Denver. Highly recommend if youre looking for a good, affordable doctor.

DO NOT TRUST OR SUPPORT Colorado Health Network.Extreme caution is warranted when considering Colorado Health Network for medical care, case management, or HIV treatment. The organization has faced challenges ranging from inadequate case management to a lackluster medical clinic and a leadership team that has been perceived as unsatisfactory. Concerns have been raised about the mismanagement of funds allocated through the Ryan White CARE Act Programs, ADAP, Medicaid, and various levels of government funding, all of which are designated to support individuals living with HIV.Given these issues, it is imperative that relevant local, state, and federal authorities conduct thorough audits to assess the organizations actions and policies. I strongly encourage the Ryan White Program to withhold funding until a comprehensive examination of Colorado Health Network is completed. This is a crucial step to initiate corrective measures and potentially restructure the organization from its upper echelons downward.The reported mistreatment, malfeasance, ignorance, and arrogance experienced by the HIV+ community in Denver under the auspices of Colorado Health Network are unacceptable. It is time for decisive action to address these concerns and ensure the well-being of those relying on the organization for support. It is recommended that individuals exercise caution and refrain from supporting this organization until necessary reforms are implemented. Providing accurate information and fostering a transparent and accountable environment are essential to the overall safety and welfare of the HIV community and the broader LGBTQ+ population.

My complaints are that this organization seems understaffed and the case workers/ insurance brokers are too green and un-knowledgeable. They seem to lack training and its too bad that this place cant keep and provide experienced expert social workers because unfortunately this seems to be the only source of HIV related assistance in the area and there arent any other options. Ive never had many issues with the colorado health network until this year. They had a great caseworker at Denver Health back in the day named Ruth M. who always knew how to help me but now she is gone and they have a temp working there. I dont receive medical care here but they usually help me with SDAP and insurance needs. Nowadays Ive been communicating over the phone and email which had been ineffective because its easier for them to put my needs on the back burner. I recommend that you set up an appointment and see your case worker in person at their offices on Colfax to get anything done.Im hoping they can pull it together and get back on track because this is a life- saving necessity for those of us in Denver. If they do better Ill change my rating back to positive in the future.

I had my first visit here the other day and it was one of the best experiences I’ve had going to a doctors office or clinic. Everyone was super friendly and welcoming and helpful. The nurse practitioner was great and very friendly as well as professional. It was also pretty quick for everything. Super happy with the results and the staff.

Colorado Health Network is great with feeling like your hanging with great friends. Ive been a client for almost 9 years now and love everything about them. I would recommend and have to anyone looking for or needing services like this. Giving 5⭐️⭐️⭐️⭐️⭐️ out 5⭐️⭐️⭐️⭐️⭐️ with two thumbs up 👍🏾 👍🏾.

After my physician left his practice I was looking for a new provider. I am so glad I found Randall McDavid and Colorado Health Network. The front office staff was extremely kind and helpful with getting my medical records transferred. Whenever I’ve called the office, I always get a person and not voicemail. They are very accommodating, friendly, and professional. Randall is an excellent provider who greatly cares about his patients. I feel very at ease and comfortable when voicing any questions or concerns that I have. If you’re looking for a new provider, I highly recommended calling Colorado Health Network and getting in to see Randall McDavid. You won’t be disappointed with the level of care you receive.

I am from out of state and new to the area. I had to find a primary care giver once my Insurance ended. Colorado Health has been exceptional getting me the medical attention I need. The staff is very professional and welcoming. Randall McDavid has been very helpful and is a testament to the staff and Organization as a whole.

Very misleading information on the website. THEY DO NOT OFFER ANY ASSISTANCE FOR PEOPLE!

This place is truly amazing! Everyone is extremely helpful and wonderful to interact with. I get case management, primary medical care, and dental services all in one place. Randall is my primary care provider and I wouldn’t have it any other way! Everyone in the clinic is awesome and I love that I can see a doctor and dentist in one day, in one place. Essentially this place is great and I had to share!

Certify then recertify with nothing in between. Long on beauracracy, short on assistance. I give up.

Have been going here for years and they have went all the way down hill with care providers, facility, methods of talking to patients with concerns for their health. I would have said go here two years ago but today Im just happy they are hiring. Thank god for Maria and Michelle for keeping this place going.

Im soooo sick and tired of clueless social workers who dont KNOW how to do there jobs ive been dealing with this company for years because im dirt poor disabled and live below the poverty line. The level of cluelessness in the admin dept knows no bounds from the top brass to the bottom NOTHINGS CHANGED. the PAPERWORK a client needs to fill out is THE SAME!!! Every year!!! The PAPERWORK proof i need to bring in is THE SAME every YEAR yet when i tell them i need to sing a release form so they can have access to my medical docs they look at me like im from MARS ITS THE SAME!!! Every year!!! Completely CLUELESS. Then i have to REPEATEDLY bring in the SAME paperwork to be copied MORE than once because they must have gremlins because the paperwork is ALWAYS misplaced and disappears its NOT my job to do your job its NOT my responsibility as a client to keep coming back and redo bits and pieces of paperwork because of the 6 social workers ive been DUMPED on over the years because they all QUIT or get fired they are NEVER READY from point A to B when i show up to Re certify paperwork. Oh but you still HAVE to be polite in the face of huge incompetence. Go somewhere else just because this is the biggest company in town in NO way means its the best QUITE THE OPPOSITE. im repulsed by the SHEER level of incompetence lack of proper training YEAR AFTER YEAR.

This clinic is by far the best I’ve had. I see Randall McDavid for all of my primary care needs. He’s very knowledgeable with general care and the particularities of men’s health. It’s much more like a visit with a friend than a mundane chore at the doctors office. Their services are efficient, and Randall is very personable and relatable. I highly recommend him and this staff to anyone looking for thoughtful and stress free medical care!

I cant give it a 1 because they services they provide to the HIV+ community are greatly needed and valued, however its the PEOPLE they have providing these services that leave much to be desired. First its like a revovling door of case managers they just cant seem to hold on to good people. Second, they are HORRIBLE about communicating with clients. Emails will go unreturned, voicemails too. My husband had 3 different case managers within a year and nobody from CHN called to notify him at any time. Its just lax service. More often than not its evident the people they have working there just arent into it. Their hearts arent in it. It honestly feels like they treat their clients as more of an imposition than anything else.

Me and my boo go here for the free RTD bus passes and the food bank downstairs. The front desk staff are friendly, and the staff who run the food bank are nice and helpful.Thanks everyone keep up the good work!

When I moved to Denver I wanted a doctor I could feel comfortable with and I found him. I have been seeing Dr. McDavid for three years now and had to follow him when he opened his own practice. I can’t say enough good things about Colorado Health Network. Dr. McDavid has had extensive training in anything and everything related to HIV prevention and treatment, he actually trains other doctors in the state and is truly passionate about his work. I hate getting my blood drawn and when Mary drew my blood I hardly felt it. She’s so good. I would say that if you are looking for a LGBTQ friendly environment look no further. Randall and his team and the BEST!

Love the folks here! But was saddened today to learn the newsletter is not moving forward. I understand saving costs. But implementing a Newsletter is such a valuable tool. As a person disabled and low income, I found it very informative and utilized it often.. I feel a website would be affective and nobody looses a chance for helpful information. Also maybe flyers at front desk and food bank could avoid any snail mail costs.... Love to all::my positive perspective,, JR

I myself have been greatly helped by DCAP and the wonderful staff that work here. The best, I think, are how my friends, close friends, have come here for, HIV +, No medical insurance, no food, no place to live. Unable to work and in weeks, days, see them again, better, rested, hopeful, food in there systems. I know without DECAP I myself may very well not be here today, thanks Angela, and all you hard working people.

It is hard to reach the medical clinic. I called weekly on updates on my prescription. They aren’t aware of the urgency of the situation. I feel anxious and frustrated. The clinic does not give me confidence about being healthy.

This is such a compassionate healthcare team. They are on top of my vaccines and are great about communicating appointment reminders and test results. This is what judgement free, quality care looks like!

This is a great facility! The staff is very caring and professional. I absolutely recommend for anyone considering this facility for their health care.

Horrible customer services. You will not be gendered correctly if you receive health care here. This place needs to be rated by the funders!

Horrible empathy, care and treatment from the so called CEO and employees. Do not support this organization at all cost.

I have been a client since 2009. Everyone that I have worked with has been helpful, kind, understanding and absolutely professional.

I went to the dentist I love going to the dentist my teeth were cleaned I got a great check up

The staff is very caring and supportive. Excellent place for information on an assortment of resources.

They dont have time for you here. Pick a different place.

They are simply aweful.

Can never get anyone to answer the phone!

Accessed food bank, friendly helpful staff, supplied our needs!

Im all about what theyre doing. Its awesone!

Tory works

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