ApproXie Urgent Care Walk-in Clinic - South Huntsville

9056 Memorial Pkwy SW Suite 160, Huntsville, AL 35802, United States
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ApproXie Urgent Care Walk-in Clinic - South Huntsville
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Ha
Review №1

I came here after a fall when I was concerned my foot was broken. I was able to make an appointment the night before online and it was accepted the next morning. I had an incredible experience here - I was in and out within 30 minutes including getting x-rays and an anti-inflammatory shot. It was extremely clean and everyone we came in contact with was kind and professional. I am so glad to have this facility nearby!

Kr
Review №2

Great staff and facility!! Dr was thorough and I didn’t feel rushed. She asked a lot of questions and took her time to make sure I understood her concerns, as well as making sure I was comfortable with our communication. Not overly crowded and very clean facility. Will be using again in the future if another urgent care trip is needed.

Jo
Review №3

Had a deep cut on my finger due to an accident and went here. The office and rooms were very clean, the professionalism of everyone from the front desk, to the nurse, and the NP was noticeably top notch. I know I probably talked every one of those poor people’s ears off because I was kind of freaking out over my cut (I’m a pansy when it comes to that stuff) but they were all so nice and so fun to be around. The front desk gentleman knew all the answers to my questions regarding insurance, and the nurse and NP both knew all the answers to my questions. The medical care was excellent, with the process and aftercare being thoroughly explained. It was a very comfortable process despite the context.I was also seen very quickly. Didn’t have to wait around long, which is rare at these types of places. Can’t thank them enough for the awesome medical care!

Na
Review №4

The staff is so friendly, and they got me back right away! By far the best experience I’ve had at an Urgent Care. Definitely won’t be going anywhere else from now on!

Te
Review №5

A good first experience here. I was able to make a same-day appointment and was in and out quickly. The nurse practitioner was smart, compassionate, and responded thoughtfully to every question. Highly recommend when you need urgent care in south Huntsville.

An
Review №6

I have nothing but good things to say about this clinic. I have had a rough time with COVID the last couple weeks and have had to make a couple trips to approxie. The staff have been so kinda and friendly. Dr. Allman and the nurse practitioner that saw me initially have been very thorough both times with my symptoms and concerns. I am always in and out with what I need in around 30 minutes. Fantastic staff and wonderful doctors and nurses!

Be
Review №7

Scheduled urgent care appt online for 45 mins later right before they closed for lunch on a Saturday. Arrived 5 mins late & front desk was polite & understanding. Filled out paperwork. We were out of there 40 mins later after having rapid testing done & provider visit & scripts sent into pharmacy. Super efficient & friendly staff. Clean bathroom & lobby/facilities. Will choose them again for urgent care needs.

Jo
Review №8

I had to come in this morning with both of my kids. All three of us have been sick and they were able to take care of all three of us at the same time, in the same room. They were ready to take us back by the time I finished my paperwork and had us taken care of in under 20 minutes. Absolutely wonderful staff from the receptionist to the nurses and doctor. They were all kind, friendly, professional and helpful in actually giving me an explanation of what Im dealing with that made sense. I cannot recommend this urgent care office enough.

Sh
Review №9

I’ve always had a great experience here. The nurses and doctors listen to me and treat me really well. I’ve never had a long wait and have always been in and out in about 30 minutes or less. Definitely my urgent care of choice.

Jo
Review №10

Easy to schedule appt. via internet. Office open on time. Easily checked in and paid copay. Staff and doctor were kind and attentive. FYI, I was being seen for ear pain due to allergies. No problems were experienced.

Ci
Review №11

We came in and signed in. We were acknowledged within a few minutes for our vs. After that we waited maybe 15 minutes and was called to the back. The physician Dr. Melanie Levinson was very professional and listened to us. She was very knowledgeable of our symptoms and made us feel at ease. We had a very positive experience at this clinic!

De
Review №12

This is the place to go for urgent care. ALL of the staff is very professional, friendly, caring, and efficient! The facility is clean and comfortable - not freezing cold like other places I have been. I will certainly return to this location if I need help in the future!

Ur
Review №13

Every single person at this office was unbelievably kind and professional. They were able to get me in quickly, took care of me, sent over my prescriptions right away, and billed my insurance. Very thankful I found them.

Al
Review №14

Fast, friendly, and thorough. I would give more than 5 stars if I could. This was probably the kindest office I’ve ever been to, which is a huge plus for me because I get nervous going to the doctor. They heard all my concerns and took great care of me. I’ll absolutely come back and recommend this office to others.

Sh
Review №15

Super nice staff. Made an appointment online for Sick visit. Had me tested, shot and on my way home in 30 minutes.

Ka
Review №16

Such a wonderful experience. They got me in quick and were very caring and professional. I will definitely use them again for urgent care.

Co
Review №17

Absolutely wonderful experience, even though I am sick lol. The entire staff from check in to medical assistant to doctor were very courteous, kind, and professional. Very quick visit as well!

hi
Review №18

Front desk was very rude and demanded I fill out paperwork prior to checking my insurance card resulting in a waste of time due to their policies on the types of insurance accepted.Common sense says check insurance card before proceeding- especially if it’s a known fact certain policies aren’t accepted, resulting in an absurd amount of out of pocket pay.And she did none of it with a smile on her face.

Li
Review №19

Had a great experience with taking my man in for his hip. They were very understanding and knew what they were doing. Definitely a great facility.

Ma
Review №20

This place is quick!! But they’ll steal your money!! I paid a $70 co-pay that was supposed to cover basic fees with or without insurance. Well they later decided to bill my insurance, sent me a bill in the mail a couple weeks ago. Without my consent, and while previously informing me that this wouldn’t happen- they deducted, or, STOLE $130 from my account. So definitely come here if you wanna pay $200 out of pocket for a COVID TEST 😊

El
Review №21

Facility was clean. Team was kind and informative. Helped me out with my insurance issues. I have been going to the Madison location for years and this one also doesnt disappoint.

Ke
Review №22

Could not recommend this place enough, both for adults and children. We have had two outstanding experiences with ApproXie in the last year. The facilities are spotless, the receptionists are kind and welcoming, paperwork and check-in are painless, and the staff is above and beyond caring and helpful. They provide such a peaceful atmosphere in times of need or worry, and the service is prompt but never rushed. The providers take time explaining diagnostics and treatment while being warm and reassuring. If there is ever a situation when I cannot get in with our GP, and an ER trip is not warranted, we will be visiting ApproXie for the foreseeable future.

La
Review №23

My husband and I both visited Approxie Urgent Care in South Huntsville this week and had great experiences. They are fast, efficient, and provide competent care from the front desk all the way to the MA and NP. Skip the lines and long wait times at other urgent cares!

Er
Review №24

Spent time, listened well, great advice, nice office, and even called to see how I was doing a couple days later. Highly recommend.

Ch
Review №25

Best Urgent Care I have been to. The staff is kind and treats you like a person. I made an appointment online and was in and out in less than 30mins. Highly recommended

Pa
Review №26

Today was the first time I had been to ApproXie Urgent Care. Having quality medical care available on a Sunday morning is such a blessing. The professional staff and the receptionist were terrific. I got the exact treatment I needed and already feel much better. This is convenient and high quality care. Thank you!

Ci
Review №27

We won’t go anywhere else! Every time I come or bring the kids, we are seen right away and they do whatever it takes to get you feeling better. Narquita was our medical assistant today and she was absolutely amazing. Highly recommend ❤️

Pa
Review №28

Great! No one likes going to the doctor, but ApproXie made the visit as easy as possible. I made an appointment online & I was taken to an examination room within 5 minutes of that time. The nurse took my info and got the gist of the issues. The doctor was in only a few minutes after that. The doctor listened carefully to my concerns, conducted a few quick checks, and made recommendations on care. The visit was quick, but it never felt rushed. I was on my way with my concerns addressed to my satisfaction about 40 minutes after arriving.The facility was also spotless, as any doctors office should be.I’ll definitely be returning to this location for any future urgent care needs.

Sa
Review №29

Best experience at a walk in clinic! Was seen !!quickly!! and efficiently. I felt very comfortable with the staff and techs! My nurse was GREAT! I really felt like she was listening to me and was very reassuring about all my concerns! All around great experience! Great job, everyone! Thank you for all that you do!!!

As
Review №30

I’ve been so sick over the week and was very grateful for your amazing care today. I finally ventured out to be seen by you guys and was in and out in 30 minutes. Y’all have mastered efficiency without skipping out on patient care. Also so grateful for this location being so close to home. Y’all are the BEST!

Sh
Review №31

Truly the best out there. Narquita the nurse is wonderful and DR. Alman is fantastic.

Ch
Review №32

Elizabeth was so very kind and helpful. She went above and beyond in her care.Lauren Kellum was kind, compassionate, knowledgeable , and also went above and beyond giving care. They took the time to give me a nebulizer treatment and came up with a treatment plan that works with my allergies. They did more than my general practitioner has done by far. I highly recommend this practice to everyone. The online scheduling made my visit super fast and efficient. I have never had such a short wait time. I will not go anywhere else from now on. Try this place out!

ma
Review №33

Customer service is awesome, the nurse Elizabeth was detailed and gentle doing the COVID/flu testing. I am terrified of those tests and she did great. Nurse practitioner Shelly made sure she answered my questions. My urgent care facility when needed. ❤️Thank you ladies.

Ly
Review №34

Every single one of the staff at this office was wonderful! I was sick and had to come in with my 6 and 4 year old in tow. The staff were so helpful with the kids and understanding as we had to talk around my two kiddos many questions. The doctor even helped calm down my 4 year old when she got scared about ME getting a shot! This will definitely be my new place to go!

La
Review №35

First time going and it was a great experience! Not sure who the nurse was I had today but she was very welcoming and also the nurse practitioner that was there was amazing! Only place I’ve been to that accepts Medicaid in Huntsville! Will definitely be using them when I need them!

An
Review №36

Will only go to ApproXie centers and recommend them from now on! We waited less than 5 minutes to be taken back and less than 10 minutes to see the NP. All of the staff were friendly and helpful. They went above and beyond to help us in a concerning situation. I also love that the centers are locally owned and operated by a team of MDs and NPs. Their desire to make a better urgent care experience for the Huntsville and Madison community is apparent.

Te
Review №37

Quick and easy with very friendly staff!!! The space is also SUPER clean!

Ma
Review №38

Narquita was great and patient with me when I was not feeling well. The Nurse Practitioner saw me after only a few minutes wait. I was out of there in a little over 30 minutes. The experience at ApproXie was excellent.

Di
Review №39

Only getting one star because it won’t post if there is no stars! I was turned away after I got checked in to try to get my wrist xrayed. (It was found to have a fracture when it was xrayed at another urgent care.) I never got to see the NP or DR… I was told by the girl that took me back to the exam room .”She said she won’t see you. She suggests you go to ER due to your age and medicine list” 😡What is urgent care for?!?!?!?! NEVER AGAINAddendum: Today I received a bill for what my insurance didn’t cover for my visit and non treatment. Insurance was billed $154 for what?!?! My bill is for only $21. But it is the principle! I wasn’t treated!! All that happened was I got registered and taken back to exam room, history taken. But then was sent away without even seeing the NP or MD!!!!!!!!!! Isn’t this a type of insurance fraud?!?!?!

Kr
Review №40

Great experience. They had me in and out quickly. I was able to reserve an appointment time on their website with ease. Staff were polite and efficient. The place was tidy. Testing and results were quick. The time in the exam room between the medical assistant taking vitals and treating physician/nurse practitioner coming in was not long. Even as a first time patient, I was in and out in under 20-25 minutes (including paperwork and copay). They promptly sent in my prescription to my chosen pharmacy, as well. The office wasn’t busy. Hope this place as efficient as business grows or remains a hidden gem a while longer.

Ka
Review №41

Super easy to make an appointment online. & Staff was super sweet. I would definitely come back.

Pa
Review №42

Had a great experience, wait time was literally 3 minutes. I was in and out within 20 minutes. The staff was awesome.

Ju
Review №43

Short version - don’t recommend, they are not clear about money, they do billing mistakes and cost way more than they tell you in the beginning.Long version:Took my baby there over a month ago. Called before that to make sure it’s covered by my insurance. Got an answer, yes, it’s 40 copay and that’s it.Okay, so we came, got checked by a Nurse, got recommended to hug our little one and give him more water. She made a rapid test for covid and etc. it’s came negative. Then she said - I’m also running the PCR.She didn’t ask if we want it or need it, she said she is doing it already.We asked if it’s additional charge - no, lab is on site and test will be covered by insurance.So we left after paying copay of 40.And then bills start coming. They send us bill for 85, I paid it. Then another one for 125 for the PCR. I called in, they told it’s not covered since PCR was on the next day. Funny thing - it’s was the same day, we even got the result at the same day we have been there.So I told that, I told about 85 we paid already and asked them to check about 125. They told me not to pay it.Week later - I’m getting another bill for 95.I wrote an inquiry asking to check, cause it’s doesn’t make since to pay another 95 after 125 we paid already.But they insisted.I paid, just to get rid of that. I will never come back there. Paid over 200 dollars for someone to tell me to hug my baby and give him water.

Am
Review №44

I took my 9 year old daughter to Approxie Urgent Care yesterday because she had a sore throat and wasn’t feeling well. First of all, I love the reception/waiting area. It’s open, bright and clean! We were checked in and brought back in less than 3 minutes! The medical assistant/nurse that brought us back was named Elizabeth. Not only was she really sweet but she was very professional! She spoke clearly and explained everything she was doing to my daughter and really put us both at ease. As soon as she left the exam room my daughter said “She’s really nice”. The Dr or NP we saw was named Shelly and she was just as pleasant as Elizabeth! She was really easy to talk to and very professional as well! You can tell that these ladies are both meant to be in this profession because they genuinely made us feel cared about! This was probably the 5th time I’ve been to this urgent care with my daughter and we’ve had great experiences getting in and out quickly all while getting great care! I highly recommend Approxie Urgent Care!

Me
Review №45

They are super quick in getting you in and out. Have brought my son twice and I’m not longer than 40 min. Nurses and doctors are very professional and understanding. Best urgent care in Huntsville

As
Review №46

Approxie sets the standard for what Urgent Care should be. I’ve been here several times and there is always little to no wait time. That means less time sitting in a waiting room, waiting to feel better. They take amazing care of their patients and I’ve never been less than fully satisfied by my experiences at Approxie.My most recent visit was today for flu shots. The woman that did our flu shots (myself and my two children, 10 and 6) was outstanding. She had a fun, uplifting personality and kept my little ones occupied while quickly taking care of their flu shots. The previous times I have been here, I have seen Shelley Harlow, who is also a phenomenal provider. The entire staff is always so friendly, empathetic, and helpful.I would recommend Approxie for any concern, big or small.

St
Review №47

Paige did a great job stitching up my thumb. Very professional and efficient!

Ka
Review №48

ApproXie is a hidden gem! Ive had to use urgent care for myself and my children, and the wonderful folks at ApproXie get us in and out with efficiency and kindness! Narquita is so friendly with intake, and we see the provider quickly.

Ke
Review №49

As a disabled vet who only has a limited number of urgent care visits covered by the VA, I have to tread carefully when deciding to go. When I do, Aproxie is the first choice. I use the one on Ivory Pl in Madison and the staff is super friendly, very attentive and professional. Triage, intake and actual visit are all handled in a friendly and professional manner. The staff always thanks me for my service whenever I am in front of a computer. I grew up with a “hometown” doctor and by about age 2, everyone there knew your name and would never forget it. I get that same feeling every time I visit Aproxie. It’s worth a few mins extra drive for me as opposed to some of the closer urgent care clinics where I live.You won’t be disappointed if you go there.

Gw
Review №50

My daughter had told me what good experiences she has had at Approxie Care. Today, a holiday, I needed care and decided to go there. From the moment I walked in, it was a great experience. The facility is nice and very clean, every person I interacted with was courteous and helpful and the doctor was very kind and listened to what I needed to tell her We were in and out in 45 minutes. Sufficient paperwork but not tons of it. I will definitely use them when my family doctor is not available.

ke
Review №51

I always come here. They are fast and efficient in the signing in and payment process. Especially if you are a newcomer, the paperwork is very simple and quick. They get you back and checked out in a timely manner, and payment or work/school notes comes quick too. Overall an exceptional experience each time. 10/10 Recommend!

Ka
Review №52

Second time to come here. It’s clean well organized. PA, Lauren was understanding and very helpful and got me fixed up fast. You can make appointments online so even better!

Ja
Review №53

This is the only walk-in clinic I will ever go to again. They are amazing, clean, fast and the least expensive place around

Bi
Review №54

Fast, professional, great communicators, active listening to me and my needs and my knowledge of my own history. 5 stars!

Me
Review №55

Visited Approxie this morning. In and out in an hour! All of the staff at Approxie are kind, knowledgeable, professional, and helpful. This was my 2nd visit since this location opened and both visits were great. I already have recommended Approxie to a lot of friends & family and will continue to do so.I was able to easily book my appointment online the night before. I love the patient portal, it was great to be able to read the care notes on my visit after my appointment today.Thank you all for what you do!

Am
Review №56

Ive been sick twice in the past month and both times Ive needed to see a doctor on Sunday, when my primary care doctor was not in the office. Approxie is open on Sundays and theyve always provided excellent care! Today, I was having issues breathing and they were quick to start a breathing treatment for me and prescribe the medications I needed to continue getting better at home. I have never had to wait more than a few minutes to be seen and I have always received compassionate care. I am truly grateful for Approxie!

Wi
Review №57

Requested I leave but add to original 1 star review- view below for rest of the review/ story-----------Quick but mediocre care.For a sinus infection they prescribed a z pack- ineffective, went back to them and the doc even said those dont usually work for sinus and throat infections. Next round of antibiotics worked.More recently went in for UTI- they took a sample and prescribed nothing. 3 days later their lab called me saying I should continue taking any prescribed medicine, on telling them I did not they said they would send some in. About 3 hours later they called saying they were not sending in a script without me coming back in for another visit and another sample collection. Another $60 co pay... not going to happen.----------Update: owner/ doctor called me after my negative experience. Doctor Shah asked me to come in the following day for him to do an exam free of charge. He was incredibly kind and thorough and got me started on a treatment. I am incredibly impressed by him as a business owner, especially an Urgent Care owner. Quickly responding to and attempting to correct an error is something many businesses should but dont do. Dr. Shah changed my mind about Aproxie Urgent Care, my poor experiences still exist but I am more than willing to give them another try after my experience with their owner, Dr. Shah.He also assured me that they would go over what caused me to get the run around by the various staff, it was likely an honest mistake (never assumed otherwise) of lack of communication between providers and other staff. Things like this can and do change and improve.Long story short. I had a bad experience, it was addressed, I will very likely be using them again.

Sh
Review №58

I visited ApproXie after being sick for several days and not feeling better. I love this place - the doctor that cared for me was wonderful and one of the most attentive and thorough practitioners I have ever seen. I was diagnosed with pneumonia and I think if not for her care I would have ended up in hospital. The nurses are wonderful too and again just so professional, knowledgable, and attentive. Check in is easy and the front desk person was super friendly and made that process easy too. I was in and out in under an hour and that was after having a chest X-Ray and breathing treatment. Best urgent care ever!

Ly
Review №59

I arrived a few minutes before my scheduled appointment. 1st time there so I printed new patient documents and filled out at home. Gentleman registered me. I was called back before I could take a seat. Staff and Dr so nice. Was out under an hr that included taking X-rays.

Ta
Review №60

From the front desk staff to the nurse to the doctor, everyone was kind, professional, and efficient. The facility was INCREDIBLY clean and roomy, and everything was just pristine. The level of care was great, too, and it was quick without feeling like I was being rushed. This isn’t the closest urgent care to me, but it will 100% be the one I visit from now on.

Re
Review №61

Super wonderful clinic. Clean. Very efficient and friendly staff. The physician I saw was informative and didn’t rush was extremely attentive and kind. Wait time was short.

Ga
Review №62

Service was great but their billing sucks. Paid copay at time of service and owed some after insurance, they will run your card for your bill without permission and then threaten you with collections because it didnt go through.

Br
Review №63

We moved across town and my pharmacy wasn’t convenient so asked for it to be transferred to Amazon. Well neither has said prescription at this time and we’re going out of country soon. Posted on fb and they actually reached out and said they could help. In less than an hour I was in and out. The office was clean and the staff was super nice. They said since they’re urgent care they can only do 30 day refills but that at least buys me time to track down my missing script or see my regular dr! So grateful for them today!

Am
Review №64

Friendly staff. Front desk lady was very nice. The person taking my vital was very kind. This place is extremely clean and fast pace.

Ja
Review №65

I absolutely love this place , the staff is so sweet and thorough. Professional and accommodating. My go to place when I cant get in to see my primary doctor.

Va
Review №66

In and out in 45 minutes for a last minute sick appointment on a Sunday which was impressive. Friendly staff and healthcare providers. Would highly recommend them for urgent care or after hours care!!

SR
Review №67

This facility is not professional or friendly nor do they have their ducks in a row. I have been there a few times just because of the location. I have been twice lately and had to walk out due to the girl at the front desk being rude. Then today I go in and I’m told I have to fill their paperwork out again and give them ID and insurance due to a new system they are using. They have all patient info on a flash drive and they are too lazy to merge the info onto the new system. They would rather a Customer do their job for them by filling out paperwork and they scan it along with ID and insurance. I have never known them to have good customer service. I don’t recommend this rat hole. I suggest going to American Family Care on Whitesburg. They are professional, friendly and kind and they have it together unlike this sorry excuse of a medical care facility. DON’T WASTE YOUR TIME AT APPROXIE URGENT CARE!!

Me
Review №68

Fantastic urgent care. I was seen very quickly (under 30 mins for the full visit), and staff was very nice and helpful! Highly recommend them!

mi
Review №69

Staff is the sweetest, clean nice office, and great quick service 🥰

Al
Review №70

The staff here made my first visit a breeze, they quickly got me in and out. They followed up making sure that I didn’t have any questions and even stopped to ask how was I feeling 10/10 recommend!!

Je
Review №71

I love this place. They have helped my toddler before and now me! Super quick, skilled nurses / staff… I literally didn’t feel my Covid test!! And the shot was painless. I felt they took time to listen but times I have been here and it felt like a POC.

An
Review №72

I requested an appointment from my house for my child and was instantly scheduled for an appointment. We were seen immediately when we arrived and had a prescription called in for us before we even left. I enjoyed staying at home instead of spending 45 minutes in the waiting room. The quick and thorough care we received when our pediatrician was closed was top notch! I can’t say enough great things! I would highly recommend ApproXie!

Ki
Review №73

Went to this office before with my girlfriend who had an ear infection and the visit seemed good, she had no complaints.We go back because the first time went alright, and she doesnt want to make a pcp appointment. She hasnt been in the back, but for a few minutes, when I hear the front desk staff saying they cant do something because they dont want anyone to treat them as a pcp, nurse comes back to the desk and asks if they can refund her visit and lo and behold, the patient they were talking about was my girlfriend.She told me they refused to help her with more than one issue per visit unless she paid $175 for them to help her with both her current issue and a prescription refill, or she could be helped with one and come back the next day to spend another $40 copay. She said she was told it was for insurance reasons until I told her what I heard at the front desk from the nurse and front desk attendant.We are never going back, especially since they are listed for BCBS BEG insurance holders on Find My Doctor for a PCP but they dont want to be a PCP and wont accept BCBS BEG insurances.

Be
Review №74

Came here after reading good reviews and I was very impressed! Got there a little after 8am with two people ahead of me and I got called back right after filling out paperwork. Was in and out in about 45 minutes. Heather was my nurse and she was very personable and knowledgeable. She even noticed that I had a cold sore and called me in some medicine for that with my other prescriptions. Highly recommend!

Ra
Review №75

This clinic is very clean, with a professional staff that treated me as if I was their only patient. I will be going here from here on out.

So
Review №76

He staff is berry pleasant and helpful. Fast and friendly I recommend them to anyone ! Thanks for the great and pleasant experience

Ko
Review №77

Seriously the best urgent care Ive ever taken my kids to! All of the staff was super friendly and nice. Dr. Allman was so sweet and actually listened to what we had to say and took us seriously.She didnt rush us out of there like most urgent care drs. The office is very clean. I will definitely be back and will be making this my permanent go to for urgent care.

Ch
Review №78

Update: 5 Stars! I spoke with the owner to inform them of my experience and they went above and beyond to ensure that the issue would be mitigated and proper training will be in place to improve quality. Approxie and their medical staff are truly exceptional.Previously:I would give 5 stars for quality of care, and I will still come back and recommend to friends, however I am not impressed in the way I was treated by one of the front office staff as well as the billing manager. As someone who worked with insurance and billing for quite some time, I know that insurances can vary and systems often don’t integrate well with each other, for that reason I came prepared with my insurance information. I informed the front desk that my DED and OOP had been met. My insurance plan was an Aggregate Deductible, which means the deductible may be met by one member or any combination of family members. I also informed them that my out of pocket maximum had been met. One of the assistants -Sarah, had very polite interactions and helped me try to understand the disconnect, while the other assistant would make off handed comments that I was wrong and that her billing manager Cassie agreed I was wrong. I was asked to pay a $75 fee and declined to do so until I spoke to my health care advocate. I called my HCA while at the office and they confirmed my DED and OOP max had been met, the assistant said “we can’t go by what the insurance company says on the phone, we have to go by what’s on the screen.” My HCA asked if the billing manager could call the provider number on my insurance card so that my advocate could speak to the billing manager directly and the assistant stated “our billing manager will not call the provider number” when I asked why, the assistant stated “she’s at another office working”. The assistant provided the billing managers number to my HCA so they called on my behalf. The assistant stated the billing manager agreed to waive the $75 this one time, but one time only. Not being trusted to know my insurance and it’s limits is something I can understand, because the common person doesn’t, but for the office not to trust the actual health advocate from my insurance stating I do not owe is something of absurd behavior. I hope that my experience can be an example of something to improve the quality of this practice.

Br
Review №79

I was able to walk in and be out within an hour. The staff was professional. Will certainly be back to this location if the need arises.

J
Review №80

Great, quick service. However; if you visit on the weekend, they will mail you a bill for $25 for “after hours care” even if you visit during normal hours. Happened to my wife and myself on two separate occasions, wish they would be more forthcoming about this.

Am
Review №81

The absolute best experience we have had at an urgent care facility. We visited the the Madison location and from doorway entry to doorway exit, it was less than an hour and actually were given great, quality care. Everyone was friendly and professional.

Me
Review №82

Dr. Allman and the staff at this beautiful new location are so helpful and thorough. Everything ran nice and easy and they were all so professional and kind. My bloodwork was done in the clinic and didn’t hurt at all. It was so nice not to have to go to another lab to get my blood drawn. Highly recommend this clinic! Thank you!

Li
Review №83

Excellent experience. Front desk, nurse, and doctor were all extremely polite and kind. They were thorough, listened, and were proactive in my care. I will definitely be back!!! In fact, if I could go here for primary care & regular checkups, I would! Fabulous dr office.

CE
Review №84

ApproXie of South Huntsville is our go to urgent care. Their whole staff is so friendly and fast! Even when the waiting room is packed I am out within 30 minutes!

Ka
Review №85

I’ve been here twice and this is definitely going to be where I go from now on. Everyone is very sweet and welcoming. Every time I’ve been they have gotten me in very quickly. This place is so convenient and you can tell they actually care! I can’t say enough positive things.

Je
Review №86

Ive been several times. The clinic is absolutely beautiful and so clean. I have been seen and discharged in under 45 minutes each time, even when waiting on test results. I love that they are professional and friendly. And Dr. Allman is the BEST!

Sh
Review №87

They were wonderful. The Dr and her entire staff actually care for us. We were in and out in less than an hour but had good care from every employee there. I highly recommend them.

Re
Review №88

Very clean and efficient. Talk about in and out! Friendly staff got me taken care of and treated my child to a lolli and sticker. Much appreciated! ApproXie will definitely be my new go-to for urgent care needs.

Vi
Review №89

They made me feel as comfortable as possible in an uncomfortable situation. I had a large mass about the size of a pool ball on my tailbone making it nearly impossible to sit or walk due to immense pain. I went in and immediately walked out feeling better. Dr. Ollman distracted me beautifully during her procedure leaving little room for me to notice the pain, as well as making very quick and effective decisions. She is truly worthy of being called a doctor as her care and knowledge put her levels above some that Ive seen!

Sc
Review №90

Wonderful staff. Fast and professional. Highly recommend.

Ki
Review №91

I have been here several times, I bring my mom here and my sister is in here all the time.We love Dr Ahman (Almand???) all the NP’s and MA’s. Today had Marquita ad excellent!Thank you,Kim Boesch

Ch
Review №92

Had the best experience at Approxie, The nurse practitioner Lauren who saw me was great and the nurse Teyona was amazing as well, I was in and out so fast and am very satisfied with my visit! I will definitely be returning!

Je
Review №93

The staff was very nice and the place is neat and quiet.. But the way my appointment went is why I’m giving 3 stars.I have a painful wart on the foot of my heal that is unfortunately getting worse, I’ve had it for months now trying over the counter medications and since nothing is really working I decided I wanted to find an urgent care who could help. I came across this place, the ratings were excellent so I figured it’d go well. I decided to make the appointment online, when it asked what my reason for the visit would be I put “wart removal” - it got accepted a few hours later.The next day of my appointment, I walk in and after doing the paper work then paying $175 exact to see the doctor, I was called back by a nurse right away. I told her what was going on and how my foot has been in pain because of this wart. When she’s finished asking me questions and goes to the doctor, she comes back to tell me they can’t actually remove it they can only look at it. I did have a patient advocate with me who said : “if you guys can’t do anything about it then we just paid $175 for you to do nothing.” - the doctor stated we could just keep using over the counter stuff, then said I’d probably need to see an actual dermatologist. We were then offered a refund for the visit because she understood the frustration. On the website, you choose what you’re needing to be seen for. I put “Dermatology” because that involves anything with the skin and I figured a wart was apart of that. Whoever accepted my appointment did not read where I said “wart removal” - no one called to tell me this was not something they could do in the first place. ***I did get a refund*** - the office lady, the nurse, and the doctor were very kind and understanding. The point of this review is because it’s very irritating to be dealing with something only a doctor can help you with, just for them to tell you they can’t. No one tried the make the efforts to let me know they couldn’t do that type of procedure beforehand.Please just make sure they can absolutely help you with whatever you need so you’re not wasting your time!

Be
Review №94

Cannot say enough great things about these urgent cares. I had A Rocky first experience, but it was very quickly corrected and i have the upmost respect for the owners and staff at all locations that i have encountered. Went online requesting rapid Covid testing appointment and received an appointment for 30 minutes later. Was in and out with little to no wait time. They were very thorough and made sure to do everything to make me comfortable considering a positive Covid test. HIGHLY recommend and will be returning!

Pa
Review №95

I went today this morning . Best urgent care!! No wait , staff were professional and positive from the front desk , health care professionals to Dr. Allman . This doctor is easy to talk to and was very thorough . When I walked in I was impressed by the large lobby , nice seating and how clean . I will recommend to my friends and family ..

Ke
Review №96

I took my daughter here when she had a bad ear infection (6 years old). I picked her up from school, took her to Approxie, and had her home and resting in about an hours time. From the front desk, to the medical assistants and doctor, the entire experience was very professional. The building is very clean and beautiful. Thank you Dr. Shah for taking care of my little girl.

Bi
Review №97

I made an appointment online at 3 a.m.for an 815 a.m. appointment. When I got there I was told that that location does not do appointments, but it wasnt a problem because there were only a couple other people in the waiting room & Im not sure I waited even 60 seconds. Everyone was very nice & helpful. I had been there 2 weeks prior & was still sick. I was checked for Covid & flu again & also checked for strep. I was given a steroid shot & antibiotics. I felt the care provider was very responsive to my situation.

Ka
Review №98

Great place everyone was so nice..in and out in like 30 min ...great customer service

Kr
Review №99

I went to this clinic for the first time today. I have gone to Approxie in Madison before but I was in the Huntsville area and needed to be seen today. The service was speedy and everyone was nice.I saw the doctor and was finished with my appointment in about 20 minutes.

Je
Review №100

ApproXie has always been a great urgent care facility. I first visited them back in 2018, and they have always been quick, professional, and attentive to my needs. I will continue using them for all Urgent Care needs.

Sh
Review №101

Fantastic, quick service. Everyone was kind, caring and attentive. Had to take my son in for an ear infection while we were in town visiting and they were amazing. Highly recommend.

Ja
Review №102

Fast and easy experience! Everyone was kind and willing to help! 10/10

Al
Review №103

Everyone was so nice! Saw the doctor in record time. Really grateful for them because they took care of my son when he had RSV. The dr gave me great suggestions on how to take care of my sick little one.

He
Review №104

It is refreshing to be able to set an appointment and not have to wait. Super professional and friendly staff who actually listened and were concerned with giving a proper medication to help. I will be back if I ever need anything else.

Cy
Review №105

Ive been to two different Approxie offices and Ive have awesome experiences at both. The staff is always super friendly and the wait times are fast! Thank you!

Sh
Review №106

Best urgent care experience I’ve ever had. From paperwork to discharge, I wasn’t there 30 minutes. Dr. Allman was thorough and very nice. Will always go back here.

Ty
Review №107

10/10 This staff works like a well oiled machine. Quick and efficient. I never leave reviews but man, for a guy that hates going to a doctor this experience was pleasant.

Ro
Review №108

Very impressed with the service. The front desk lady could be a little more pleasant. Called to make an appointment, I was in and out in 30 minutes. The lady Doc was very professional and spot in with meds.

Al
Review №109

Couldn’t be more pleased with the care I received at Approxie care! The wait time was minimal, the staff were all friendly and professional, they diagnosed me quickly and had me on my way in about an hour.Great folks, wonderful facility!

Ly
Review №110

Very kind people from check in to the nurse assistant Narketa. The doctor was also kind. Very nice experience since my primary was out of office.

Ma
Review №111

Easy to get in. Fast service. Comprehensive exam. Courteous. Professional. Prescribed medicines to help more rapidly resove my extremely sore throat.

Ka
Review №112

ApproXie is the best urgent care! They are quick, convenient, very thorough, clean, and friendly. I have and will continue to refer everyone to them! You will not be disappointed!!

Br
Review №113

Very good care and professional approach. Thank you for being able to see me and work through a complete care plan!

Ri
Review №114

Haven Watson saw me at this clinic. I went in experiencing pain and asked if I could have an xray- NOT PAIN MEDS. I was berated on how I dont need one because I sounded fine, though you cant hear pain. I asked her why she was being rude to me, to which she said that I was being rude and to explain how she was. I discontinued this conversation and said I would just go to my primary. After I am in tears, she then offers to order an xray, because it is a lawsuit if Im denied treatment and my primary finds something after. I said that I will go to my primary again because they will not act this way. Her response was Whats the difference? And So you are refusing the treatment offered to you? After she just said it was treatment I didnt need. I was also prescribed as needed medication for a cough- all of these were reviewed at my regular office and werent related to what my issues were, which makes sense because I was not heard. After she left the room, I also heard her telling the other employees more (surprise) rude things about me. If you are interested in your co-pay, expenses for medication you dont need, treatment DENIED TO YOU, not refused BY you, just to have someone stand over you, act like a concern for your health is ridiculous to them, and do it all in front of your 7 year old, then sure. Go here. Otherwise, find a nurse that wont bully you for feeling bad.

Er
Review №115

I had a great experience at ApproXie Urgent Care of Huntsville! Dr. Allman was very thorough and took the time to answer my questions. I was seen immediately and out within 30 minutes!

Ri
Review №116

The staff was amazing. They got me in quick and were very caring. The urgent care is very clean. I cannot say enough good things about this urgent care. 10/10 would go anytime I need an urgent care.

DA
Review №117

The kindest staff I’ve ever met at an urgent care facility!! From the receptionist helping us get checked in, to the doctor helping us understand what was wrong, and how to get better soon. This is the ONLY place I will ever visit again for urgent medical care!! Thank y’all so much for helping my son!!

Ja
Review №118

Best urgent care I’ve been to! (I’ve been to a few in different states) They’re kind and don’t judge you for why you’re visiting and they get the job done!

Al
Review №119

Approxie is the best urgent care around! Staff is always friendly and helpful, the facility is very clean, and you’re usually in and out in under 30 minutes without feeling like you were rushed!

Lo
Review №120

Elizabeth was Goated. Give this woman a raise. She fixed me up right and it’s the holiday season 🎅 great service all around the office as well

Sh
Review №121

Narquita is the best and my kids love her too! Best urgent care in Huntsville by far!

Je
Review №122

Everyone at Approxie is always so kind and helpful. The nurse practitioner today was SO GOOD with my 4 year old!

Em
Review №123

Excellent service! Dr. Allman was thorough, kind and friendly! Highly recommend.

Br
Review №124

Fast service , great customer service experience and one of the cleanest urgent cares I have ever been too !

Be
Review №125

Everyone was wonderful! Elizabeth thank you for the well wishes! I cant recommend this place enough. Fast and efficient, every time.

Li
Review №126

Ive been here twice now and they are so good. Everyone is kind and knowledgeable and Dr. Elena is so personable and easy to talk to. They truly care and will do what it takes to get you all the way well. Thank yall!

Ka
Review №127

Tiani gave me my steroid shot and it was so quick and didn’t even hurt , highly recommend her for shots

Al
Review №128

Excellent experience. I was seen quickly and attention was paid to my symptoms. Caring staff made a huge difference.

Gi
Review №129

The people at the front desk were so nice and helpful. Extremely fast, my entire appointment took all of 30 minutes. They were great!!

Ol
Review №130

Great place. In and out in 40 min . Great staff. Made appointment online. NP asked bunch of good questions and gave good suggestions. Honestly, better that my regular doc . Ty

De
Review №131

I didnt give them a chance to see me, the reason being is they want you to fill out ON PAPER your payment information along with the CCV number. I am not comfortable with such a vulnerable policy. The person at the check in desk told me it is a requirement that I provide that information and without that information I couldnt get seen, I told him my concerns and left.

Ja
Review №132

Came in for a rusted cut on my finger. I was seen quickly and the nursing staff could not have been more kind, detailed, and thorough. Great to have it so close by!

Ja
Review №133

The team was amazing! I was in and out of the office in less than an hour! Very accommodating and helpful to make sure I was comfortable and taken care of! Beautiful office, as well!

Br
Review №134

Fastest urgent care experience Ive ever had. Curteous staff, thorough doctor. In and out in 30 minutes. Very impressed!

Re
Review №135

I felt horrible. Went, was treated professionally, all questions answered and walked out feeling better about my outcome. Did I also mention staff was friendly and doctor was caring.

Da
Review №136

I love ApproXie. Only ever had good experiences.

Be
Review №137

Its peak flu season and I didnt even have to wait 5 minutes. Ive been told when it gets busy you may have to wait a whole 10 minutes. Get in and get out fast fast fast. Brand New and Beautiful!

De
Review №138

Service was quick, the nurse Narquita was friendly and efficient at her job, the nurse practitioner was quick to provide a diagnosis.

Li
Review №139

Very welcoming and easy to talk to. Very professional. Very clean atmosphere. Very polite. No long wait time

Dr
Review №140

I always love coming to AproXie urgent care. The staff is friendly, knowledgeable and the wait is never too long.

Vi
Review №141

Great staff, Dr. Allman was very thorough and helpful with my concerns. Definitely will go back when I need medical help.

Go
Review №142

Awesome. Quick, efficient and extremely helpful. Made appointment online and didnt need to wait long to find a facility or have someone see me. Prompt and polite.

Me
Review №143

Clean friendly atmosphere, everyone was very nice. I made an appointment and was in and out in 30 minutes. Highly recommend.

Ja
Review №144

I made a same day appointment. I was called back immediately after filling out paperwork and was in and out of the office within 20-30 minutes. Great service and everyone was nice.

Tr
Review №145

Im very impressed with the care Dr. Pareek Rohan gave me and even called me the next day to check up on me. I have just moved to the area 2 months ago and havent found a doctor and now I can say I have. I will definitely go back and I highly recommend them.

Ol
Review №146

Excellent, efficient experience from app-based booking to medical service. App is easy to use. Premises are modern, clean, and comfortable. Staff are professional and organised.

Kr
Review №147

Place smelt and looked clean. Staff was friendly! Was in and out in less than 45 minutes. Will definitely go back (hopefully not for a while though) if I’m ever not feeling well again.

Na
Review №148

Great care here! Narquita was awesome! Highly recommend.

Sa
Review №149

Super fast, super friendly, very clean and organized. Staff was very good at communicating and making sure I understood what was going on at every step of the way. Highly recommend.

Co
Review №150

Quick, efficient and incredibly kind. Thankful for Approxie.

Rh
Review №151

The Doctor is very knowledgeable and thoroughly during the exam. She listens to all of your concerns.

St
Review №152

Worst experience I have had. I ended up walking out before I even had the appointment due to how unprofessional the staff was. As a nurse, I’m telling you to go elsewhere… don’t waste your time or money here.

Ja
Review №153

Wonderful and helpful staff. Went to this facility 3 times and each experience was pleasant and efficient. Wait times are short which is important for me.

Mo
Review №154

Narquita, shelly were amazing, love how clean, and quick they are. Thank you!!!

Pa
Review №155

Got me seen within ten minutes of being there. Very quick service and very professional staff. Ill be going here from now on.

Ad
Review №156

Always great service, Always professional and knowledgeable.

Ka
Review №157

Really great urgent care. They were very nice, fast, and helpful!

Ma
Review №158

Wait time was short, the doctor was extremely nice, took the time to explain everything that was going, made sure I had no questions. Highly recommend.

Co
Review №159

Great service, no wait. Very professional and knowledgeable!This will be my only urgent care place to go.

Ra
Review №160

Reasonable wait time. Professional care and treatment.

Ka
Review №161

Narquita is wonderful! Such a kind staff!

Jo
Review №162

Loved being able to get an appointment time instead of waiting for hours to be seen. Staff was very friendly and caring.

Ch
Review №163

Thank you for opening this location!! This is the only Urgent Care I will go to from now on. I was in and out in 15 minutes. Fabulous customer service!!

Ka
Review №164

Always clean, fast, and friendly. I send my family, friends, and coworkers here because I know they’ll get taken care of!

He
Review №165

Taking a 3 yr old was not bad. Able to get right in and out. Everyone was nice and liked how everyone was concerned and explained everything to me before leaving

Ma
Review №166

Narquita was very kind and helpful - overall great service & experience.

Ca
Review №167

We were seen really quickly and they were so sweet and nice 😊 my daughter loved them as well they are blessing thanks so much

Ed
Review №168

Always a short to no wait by making an appt.Literally in and out in 30 minutes.Great staff at 3 locations I have visited.

Ly
Review №169

Every one was so nice and welcoming. Very nice urgent care.

So
Review №170

They were professional, the clinic was clean, the staff was outstanding. I would go to them or refer anyone to this clinic.

lo
Review №171

Caring, quick, informative, efficient. I would 100% recommend them.

Ma
Review №172

I had a wonderful experience and from start to finish everyone was great. Thanks so much!

Ka
Review №173

I had to go on a Sunday and they were awesome. Friendly staff, clean and efficient. Would definitely recommend.

Al
Review №174

In and out in less than 30 minutes, super clean office, friendly / professional staff. Great experience!

Mi
Review №175

Super quick. Check-in to discharge in 35 minutes. Very professional.

ta
Review №176

Approxie is always quick to give us an appointment and thinks ahead when it comes to care.

tr
Review №177

Great attention and follow up…

Tr
Review №178

I appreciate how quick we are in and out of the office. Staff is always polite and kind.

Sh
Review №179

Everyone was so kind and helpful, got me in and out on my lunch break!

Ha
Review №180

Narquita was great and is the reason i am in better health now

Em
Review №181

Friendly and kind staff. Helpful physician who listened to my concerns and explained things well.

Ca
Review №182

Always fast in and out and the staff is absolutely lovely. I will always go here

De
Review №183

Great staff and quick to see / treat. Highly recommend!

Br
Review №184

Super fast!! Great service! Thank you for squeezing me in.

Le
Review №185

Very nice, thorough, and quick. I had no wait time! I’ll definitely be back.

As
Review №186

Fastest urgent care in town! Always great service with highly attentive staff!

Na
Review №187

As always, friendly and fast service. We will continue using this urgent care.

Ha
Review №188

Only urgent care I’ll go toFriendly & helpful staff who care.

Er
Review №189

In and out within 30 minutes. Fast and speedy care. Everyone was very friendly.

Co
Review №190

I had almost no wait to be seen, the staff was very friendly, and it was a great overall experience.

Ai
Review №191

Was seen very quickly + extremely hospitable staff

Cl
Review №192

Wonderful and professional staff very friendly and clean environment.I would recommend this clinic to everyone.

Am
Review №193

Fast, friendly, efficient care

Ga
Review №194

They were fast, understandable, and very friendly. I’ll definitely be back if needed.

Sh
Review №195

Listened to all my concerns. All staff were professional, friendly and helpful.

Je
Review №196

I was in and out in about 30 minutes. Very friendly and knowledgeable staff.

Er
Review №197

Staff was nice and helpful even with me changing my name in the system

ke
Review №198

Fast! Fast! Fast!

Dh
Review №199

Fast and awesome bedside manners 😊

Information
28 Photos
199 Comments
4.8 Rating
  • Address:9056 Memorial Pkwy SW Suite 160, Huntsville, AL 35802, United States
  • Site:https://approxieurgentcare.com/locations/approxie-urgent-care-walk-in-clinic-near-me-in-hays-farm/
  • Phone:+1 256-858-1385
Categories
Working hours
  • Monday:8 AM–12 PM
  • Tuesday:8 AM–12 PM
  • Wednesday:8 AM–12 PM
  • Thursday:8 AM–12 PM
  • Friday:8 AM–12 PM
  • Saturday:8 AM–12 PM
  • Sunday:8 AM–1:45 PM
From the business
  • Identifies as women-owned:Yes
Service options
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Accepts new patients:Yes
Parking
  • On-site parking:Yes
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