Huntridge Family Clinic

I’ve always received excellent care from the entire team at the Huntridge Family Clinic. It a place where anyone, not just those in the LGBTQ+ community, can go for all primary care needs, HIV prevention and treatment, and transgender care. Robb Phoenix is knowledge and offers a great deal of in-house testing which is a bonus. This is a place I have always felt comfortable coming to and will continue as long as I’m a local resident.

Ive experienced more affirming care as a transgender male from a general PCP than from this place. I was left alone in the examination room for upwards of an hour, and when the doctor (nurse? not sure) came back, and I was able to express the medical concerns I had, I was asked Have you tried journaling? and that was the extent of my treatment. An absolute waste of my time.My advice to any LGBT people seeking medical treatment - ask others within our community to see what doctors others reccomend. Like I said, my PCPs were far more helpful with my transistion than any person in this self-proclaimed clinic. It is hard to find resources, but no one in this building is going to take you seriously. Im so serious, please do not come here!

This clinic is unprofessional and unreliable. Always sending referrals to providers who dont take the patients listed insurance. Cant get prescriptions filled on time due to their incompetence. And the constant stares and invasive, uncomfortable questions my husband was subjected to were over the top. Its supposed to be a doctors office, not a wannabe Free Zone club! Thank God my husband finally switched providers. I did years ago.

I have been coming to Huntridge since I moved to Las Vegas from LA over 7 years ago. I wanted an LGBTQ+ place that I felt comfortable with since I was used to that in Hollywood. The staff and especially John (Rob) Phoenix have always gone out of their way to make each visit, pleasant and NEVER uncomfortable. The Staff is amazing and this clinic does so much for the trans community as well. Their outreach is outstanding to the community. I highly recommend Huntridge to anyone wanting a clinic that treats you with the respect and privacy you deserve-- Michael A

I love coming here they literally have saved my life multiple timesDoctor Phoenix and JP Coleman are the truthThey definitely stand on business lol !No really they genuinely care about you as a person and will make sure you are taken care of !I can not thank them enough!!

If I could give them 0 star I would!The center was shutdown months ago, I had my appointment with them but they canceled it due to shutting down. But when they reopen no calls, no text to inform you. And I keep calling them and the same person with rude attitude keeps answering he don’t seem to like his job, he keeps saying “I’ll call you back.”but never calls me back so now! I can’t get my medication nor set an appointment. This facility is not friendly I suggest find another place to get your hormones!

My last visit was in July. I had a few referrals that I needed to take care of gastrologist, cardiologist, and ablation endoscopy. I had needed to return for blood work but lapped my appointment. No problem made a quick call @ 1:15 and was seen by 3:00. Very professional, very knowledgeable, take care of me Everytime. I have gone though many Drs and always the same never want to listen dont want to run blood work. Sometimes even made to feel crazy! Not here. I can come in talk about my symptoms dont feel like Im ever overlooked here. From the time I make the call to getting a water from the receptionist in the waiting room, Vitals, to my check-in wait room to see my all-star Rob. To Labs. If your down, scared about medical info, everyone there will make you feel great. Never felt out of place. When I was having hard times JP has always offered to listen 👂 made sure if I was not eating much to change that! If the world could be as kind as the people here we would be okay.Thank You everyone.+++++++±++++++++±+++++++++++±+++++P.S I edited to let you guys know if you see this Im running late. Sue took off with the car and I just woke up. Tummy is hurting.+++++++±++++++++±+++++++++++±+++++

Since moving to Las Vegas 5 years ago I have been coming to Huntridge Family Clinic. I love coming here because everyone makes you feel comfortable. From the moment you walk in, till the time you check out, you are greeted with a friendly smile. The staff is absolutely great. I feel it’s a safe space for the LGBTQ+ community to open up about our lifestyle and medical issues we may have, with someone that actually understands what it’s like to live the lifestyle we do. Thank you Huntridge and Dr.Phoenix for all you do for our community.

Kind of sad. I guess they are now not seeing the public? However, I had a follow-up appointment and was never communicated this information. Called today to understand what was going on, and the guy (who always seemed upbeat any other time) seemed to be annoyed that I was calling and just said that my prescription should be refilled and that I need to check with my pharmacy. Just not a really good way to deal with patients.

Never have I ever felt more welcomed, understood, and not judged for my lifestyle choices since the day I started going to Huntridge Family Clinic in 2017. Rob and his staff have always been there with the utmost professionalism and loving care. I highly recommend anyone who is part of the LGBTQ Family to join the Huntridge Family Clinic where all your medical needs are taken care of. Physically, Mentally, Emotionally, and spiritually.

The Huntridge Family Clinic made my experience very comfortable. Although the acne treatment i was trying was new to me, they had explained the process thoroughly and answered any questions that came to mind. Leo Paulo was especially helpful and i love this staff very much . Thank you. The acne treatment itself was a sort of laser treatment that kind of feels like someone is pinching you or giving a tattoo . Its only a slight pain but definitely bearable!

Overall it’s a good clinic who takes care of the LGBT community. The only cons is that they seem to be always busy so they don’t return calls promptly, I’ve waited to be contacted three weeks. They are also not very responsive until last minute.

I have been a patient of the Huntridge Family Clinic for years. They work hard to treat each patient with utmost respect and care, but sometimes in this demanding time of rising medical needs it can be hard, so it helps for people to understand the burden our medical professionals are under when our medical system is failing the provider and patients!Rob is good meeting the needs of many of patients, but they also need to work with him, and understand visita May be a few months out before a person can be seen!

I have lived in Vegas for 7 years now. Ive been to quite a few doctors, and none of them even compare to the Huntridge Family Clinic. The folks here at Huntridge are the most professional, caring, kind-hearted, and friendly people I have ever encountered in the time Ive lived out here. These people actually care about your problems and want to help. Everyone had a smile on their face. You could feel good energy through the entire place.My appointment was the best Ive had with any doctor. It wasnt just a 5 minute quick look where the doctor throws some medicine at you and sends you on your way. They were attentive. They asked questions and listened to everything I had to say. We actually discussed my health and the treatment I should expect to receive. They gave me pamphlets about possible medications. I was even able to get my blood drawn then and there.I have been trying to get my medical problem taken care of for well over a year now. In less than 3 hours, the medical professionals here at Huntridge did more to help me than any other ever had.Santos is by far, the nicest, most helpful and caring person I have encountered in almost 2 years of dealing with Dr offices. If you have HIV or HCV or whatever else this place can help with, look no further for help. They accept health plan of Nevada medicaid. I wish I had just come here first. It would have saved me so much stress.Thanks again, Dr. Santos for getting me in so quickly!

Dr Rob Phoenix is an incredible physician and I stayed just because I have had horrible experiences elsewhere, and figured it was worth sticking around for the doctor.Let me be clear, he was THE ONLY good thing about this place. The staff never returned any phone calls or voice mails so good luck if you need to reschedule am apt. It’s convenient that they draw the blood right there but they hardly discuss it with you. I was late on my refills MULTIPLE times because no one would return my calls to refill my script.I ended up switching from t shots to the patch and had a horrible reaction to it. I tried contacting the office SEVERAL times concerned about it to see if I needed to go to the hospital and what I should do and no one answered.The staff is also not trans friendly. One time someone at the front desk asked, out loud, with other people in the room, what I was assigned at birth. Another time some intern was seeing me before the doc came in and asked to see my chest to check on my surgery results. Which I thought was weird because I had it several years ago but hey he’s a doctor so I took my shirt off and he just said “nice” and told me to put it back on.Unless they have a change in staff, do not go here if you’re trans. While dr rob is amazing it’s not worth sticking around for.I left them last year but the last apt I had was probably closer to a year and a half ago.

I was seen in 2023 and the staff was courteous, the atmosphere was very welcoming, and Mr. Phoenix is a very nice person as well. I feel comfortable around the medical/clinical staff.

So sad to see this place fall apart. Not trans friendly unfortunately. Please don’t subject yourself to poor treatment just because they claim to be inclusive. They seam to be completely incompetent and extremely disorganized. I tried for over a month just to get a simple prescription filled ( one I’ve been on steady for over 2 years) with no luck, no help, no compassion. Never return calls, can’t contact the doc… I have seen John in 8 months, he is Never there, always some random student awkwardly asking intrusive questions. So sad. Do yourself a favor and find competent care elsewhere.

I moved to Las Vegas in July of 2021 and immediately was able to get an appointment. I had been going to a clinic like this back in KC and was happy to find the Huntridge Family Clinic. The staff is very caring and through, always respectful and willing to help.I would also add that I am an older client. I feel that while most everyone is much younger than I am the nurses, PAs and Doctors were knowledgeable of issue facing men over 60. This was an important factor in finding a new medical clinic.As I age I want to have a medical facility where people understand and can help support me.I highly recommend the Huntridge Family Clinic.

*Edit: That review was 3 years ago and since then, especially the last several months, it has become increasingly difficult to get access to the care that I need. And I recently learned that people I have recommended have not necessarily received the greatest treatment from various staff members which is very disheartening as its already difficult finding quality care for queer folks.Been a long-time patient. Rob & staff listen, care, & always take my concerns seriously. I do have to stay on top of them for some issues but for a busy practice, this is to be expected & does not diminish my experience in any way.

They never answer calls. I tried to make appointments so I can refill on my medications. They want me to do walk ins but they never have enough openings for me to come in. Its hard to get a hold of anyone at the clinic. They really dont make it easy for me to get through. Might as well go elsewhere. This place used to be my go to since the beginning, now its not the same. Horrible service.

The doctor made me feel super uncomfortable. Commenting on how cute my panties where. This place you never see the same person so all I got where fumbling students getting there medical hours in. The receptionist must be special ed. I have a new doctor now and my health has finally improved. I realized my health got worse going here.

Honestly one of the most difficult places to even get seen. And forget it if you need your meds in a timely fashion. They only accept two walk ins in the morning so even if you show up an hour before they open they will turn you away if your the third person in line. Oh and forget about getting HRT here they only have 1 slot for that so even if your first in line for the walk in you get turned away if someone has an appointment. Speaking of appointments. They’re 4 months out so it’s literally impossible to get the treatment you need in a timely fashion. Look elsewhere.

Post August 2018The firm grew too fast and the customer service was lacking which made me leave the firm to get better service. I was served in an excellent manner for sometime but that service stopped and moved.I hope they improve and one day may even go back.Prior to 2018 approximately August. Was a 5 Star Reviews.I joined Huntridge Family Clinic because it was close to home. When I arrived I found a helpful service. They are very thorough with checking you and what may be affecting you.I am a happy client of Hubtridge Family Clinic open minded, helpful and work with a lot of insurances.I highly recommend them.

Hands down and no doubt in our mind Rob is the nicest, most efficient, understanding, non- judgemental health care professional money can buy. The staff as well is excellent and couldnt be more dedicated to our health care needs. We interviewed four other doctors before we were fortunate enough to find Huntridge family Clinic. We are glad we took the time not to settle for the rest in order to find the best! My partner of 44 years and I are both able to be seen in the same visit and are always treated with dignity and respect. Thank you to Rob and the entire staff for all you do.😀😀

I was so stoked to find an LGBTQ clinic in Vegas, and they did treat me very respectfully when I was there, but good luck getting this office to communicate with you at all when youre not physically in the office. I had to chase down lab results after a month of no contact, then chase down an online portal login to view said results, THEN chase down a prescription refill authorization - actually, Im still trying to chase that down because they still have not responded after two weeks of both me and my pharmacy trying to get ahold of them. Im officially done and will be finding another primary care provider.

Ive never been comfortable going to see the doctor in a normal basis until coming to huntridge. The staff is very friendly and the atmosphere makes you feel at ease. A great safe space for lgbt+ community.

I thought I had found a good provider that I would be comfortable with for specific reasons. Started out good but quickly devolved into the single worst sideshow of a medical office I’ve ever experienced. Over 2 months to see the doc, (soonest scheduled time I was told) I found it to be quicker to drive up to the office to ask questions rather than try to call since they DO NOT answer phones on a regular basis, could not get the nurse NOR the doc to call me back to discuss test results!! Horrible. Get out of the business if you can’t provide at least a mediocre level of care.

From my experience personally Dr. Phoenix has changed my life tremendously becoming transgender wasnt an easy task especially being African American I was depressed, I was in a very bad state of my life he has been there every step on call and very responsive. Of youre looking for a Doctor that will have you feeling welcomed and part of a family he is the perfect candidate._London

Though I felt comfortable there as a patient, dealing with the staff at the Huntridge Family Clinic was a nightmare. I did not receive any calls back regarding my insurance claims or verification that my prescription was sent over to the correct pharmacy of choice. Voicemails were not returned at all and in the rare instance I was able to reach someone over the phone, I was assured I would receive a call back promptly and never did. In addition, when completing blood work, the staff sent it over to the wrong laboratory, despite my requests for a particular provider, which resulted in a lot of hassle getting it cleared with my insurance company. In addition, I was billed for services that I requested not to be performed and was assured from their staff that I wouldnt be billed for them. John Phoenix, APRN does a decent job in ensuring that he takes the time to see you, but the waits are extremely long and Ive seen primary care physicians with much better bedside manner. Though their intentions are good and I appreciate that they serve the LGBTQ+ community, the Huntridge Family Clinic is highly unorganized, unprofessional, and grossly lacking in communication. From my experiences there, I dont think I will ever return and would recommend that others look elsewhere for a primary care provider and stay clear of the Huntridge Family Clinic unless absolutely necessary for the specific services they provide.

This office is a sad excuse for a medical facility. This office claims to have the LGBTQ community in mind, which is all well and good, but professionalism is very important to the community, not just claiming you are LGBTQ friendly.The staff here does not know what they are doing. They often do not even answer the phone, and when they do, they put you on hold for exorbitant amounts of time. When, and if, they finally do come back on the line, they cannot seem to actually help.Often, they will promise to call in prescriptions, but they never do, and it takes days to get through to someone to follow up. Good luck trying to get an appointment, or reschedule one.When they prescribe shots to be self-injected, they do not give training on how to self-inject (not a pen), which can result in serious injury (and almost did).They do not follow up on medical issues, even when they have blood work or test results that show a follow up is needed. They leave it to the patient to call and ask (and then, of course, cant give you information over the phone). They promise that Rob will call. He doesnt.Even with the low bar we have in Las Vegas for medical offices, this office doesnt even come close to average. I would advise you to find somewhere else. After all, it is your health we are talking about. You need to take care of your health. This office wont.

DO NOT GO!!!Extremely long wait times and they never get back. Even once you get an appointment after trying to make one for 2 months, the appointment is scheduled for 4 months in the future. After getting an appointment i wasted 6 months of my time with them just for them to tell me im not eligible to go on HRT.After this experience i went to 2 other doctors and they said huntridge is bad and many of their patients have had similar experiences before going to them, they also explained how their reasoning that im not eligible is just a lie.note: Adults and minors have had the same experiences ive listed, this is just mine but MANY other people in trans spaces have reported this

The staff is so welcoming, considerate, and they go out of their way to make you feel comfortable. The nurses are knowledgeable and passionate about educating you and helping you make the best choices for your health.

Best care Ive ever received from a medical team. Very attentive but not overbearing. Im always so nervous going to see a new doctor. But this was the most seamless experience Ive ever had! Great bedside manner! You get the feeling that youre in more than capable hands here!

Clinic started out good and i got very good care from dr rob who would follow up closely after my visits but now im lucky to have any correspondence outside of them just verifying dr appointments.dont go here if you’re transgender and care about your hormone levels, because odds are you will never know where your health truly stands because they dont bother to follow up with you when blood work is done or answer their phone calls.

Front office never answers the phone. I once called twice a day for 2 weeks straight and got no answer or return call.The APRN requires you to come 4-5 times a year rather than the standard 1-2. Despite what insurance will cover. And they will withhold your medication if you don’t or can’t come in.They order exorbitant tests that you don’t need and that insurance doesn’t cover without asking.And lately you don’t even get to see the aprn. You see a trainee you never met before.Claims to be accepting yet fat shamed me and my partner at every turn despite steadily losing weight and keeping active.Pushed prep despite being in a monogamous relationship so there’s obviously some sponsorship happening here.All in all I recommend you avoid them like the plague.

Interesting reviews here, so I wanted to leave my opinion. I have been to this clinic a few times now, I have never had a bad experience. I work in the healthcare industry and the only reason I did not give this place 5 stars is because of the presentation of the clinical facilities and equipment. However I have not seen anything delinquent such as expired supplies or bad clinical practices. Its obvious that this place is growing and developing, so its understandable. I do believe that places like Huntridge are very good for communities. I have no problem recommending this place to others. 4 Stars from me

I love Huntridge Family Clinic because, Its a peaceful, loving family environment! They take care of me and make me feel at home. Huntridge has a very skilled staff.-Alex L

This place is a literal nightmare. Its one of the only doctors in town that will service trans patients and help us get our hrt so we dont have a choice but to come here. The doctor has messed up my friends hormone dosage 3 times and hes had to take days off from work and try to fix it. All three times, doc says hell send a new one no problem. Then he doesnt.They never answer their phones and never respond to voice mail. We have even had our pharmacy try to contact them directly and rarely get any response. This doctors office is awful.

I love the staff here, it can take a minute to get a non-emergent appt but that’s not unusual in the post covid Vegas medical scene. They can do labs in office which is super cool. Very LGQTB+ supportive which I love. My husband is switching to make APRN john his PCP too. Location is amazing for me, it’s a few blocks from my house. Speaking of-security is a thing and it makes me sad to consider the reasons why they are so careful but regardless, they are so rest assured they take it seriously. They’ve gotten crazy busy since I started coming here years ago and honestly congrats! It’s a reflection of good care and service. Also there’s usually an office dog or two and SQUEE

They don’t care about their patients. Person on the phone is extremely rude. It’s hard to get an appointment and they don’t work with you. They don’t give advice if your levels are messed up. My husband had to fix his own levels because Phoenix is hard to get a hold of and is very vague if you do. I would not recommend to anyone for their health. First appointment was great but over the past year and a half, each visit got worse and less informative.

Transgender patients beware. This doctor shows extreme interest in examining the genitals of his transgender patients. Upon my first visit this doctor spoke about scheduling exams with the tone of expectation, although I was only there for my medication. I knew this doctor was REQUESTING because I know no one is in charge of my body but me and I am not intimidated by the mask of authority. He spoke as if this was what is going to be done and has to be done. I am older and stronger and wiser but Young transgender patients and transgender patients who are alone with no guidance, do not tolerate this disgusting behavior. You are in control of such exams and they are not required to simply receive medical assistance (your hormones). Cisgender persons do not walk into the office and their doctors request they take their pants off unless that is the source of the patients visit and at the request of the patient. It is not normal to walk into an office and the doctor to immediately want to schedule exams of your genitals without even knowing why you are visiting. Lets be clear this individual is only a Nurse and not a doctor so him looking at your genitals literally has no meaning unless you have a specific problem that you are requesting to be addressed. Even then he may need to refer you elsewhere because he is a NURSE. Being in a doctors office while being trans does not equal undressing. You need to know that and you need to know your history as this behavior has been shown to be true amongst the horror stories of the past with physicians who abuse their power when transgender persons are in front of them.This doctor was extremely insensitive and I felt that he was not truly there to help but to judge. Yes, he may be happy to help his Cisgendered gay fellows accordingly (and I am not sure because I happen to not be a cisgendered gay) but clearly he expressed openly to me that he has hidden opinions and motives with the transgender community. Go into this office understanding that us before you have had extremely abusive experiences with the doctor at this office with a NURSE named Phoenix.

I have been Rob Phoenixs patient for over four years. He is outstanding. He is nice and understanding. He tries to help as much as possible. He does take time for everyone. So, sometimes the visit takes a while. No one is perfect. But, he tries and is there for us. I do really miss Niesha who used to be the nurse there. She is great. Everyone there is nice.

I cannot believe what I am reading. Take these negative reviews with a grain of salt, folks. I’ve been going to Huntridge for four years. Dr. Phoenix is a good clinician who is the farthest thing from rude or uncaring. Ditto the staff. These one star reviews are fake news. Yes, the office isnt perfect, but I’ve had issues with many Dr offices over the years. And Huntridge gets the major things right, and that’s what matters. If you’re LGBTQ+, this is THE only place to go in Las Vegas

Friendly service & fantastic treatment! It was my first time and definitely not my last.

Perverted. Never in my life during a physician visit.This is in fact not the only place to get transitional care as I have found a respectable doctor on E Flamingo. I now have hormones prescribed for over a year and I am in control of my dosage. However this Idiot dumbass Phoenix is the only place for financial assistance. Phoenix doctor office is basically the hood of all offices, equivalent to a bad zip code. Expect ignorance and abuse. He is abusing his trans patients and clearly doesnt respect us. If you love yourself, get the money and pay for one visit with a professional.

The Huntridge clinic is the way a doctors office should be. A staff that treats you like a person, and genuinely cares. They work with you and provide help. They do care sincerely for your health and well-being. I cant describe what it meant to me when I was first treated there.

When I first went there I thought it was a great clinic then when it comes to dealing with my insurance company and needing a pre-authorization I called five times and left my name and number and nobody ever called me back in order for me to receive my hormones in a timely manner I need to have a pre-authorization submit it to my insurance company so that they will pay for my hormones. Now I am a sex change and it is very vital that I keep these hormones prescription in a timely manner. Once again today I called and the same thing theyre not available and can you leave your name and number trust and believe I will be finding somewhere else to go ask to talk to a supervisor Vanessa and again shes secretary said to leave your name and number and she will contact you. I will find somewhere else to go

I am deeply disappointed by the lackadaisical careless and indifferent attitude of just about the whole staff here. I have left voice mails twice that were never returned, the front desk staff members have passive aggressive voice tones and behavior. They try to encourage everyone to submit requests through this online portal that is very dated, inefficient and has character limits so so much for providing all the details! And if you reschedule an appointment too bad their system will keep texting and calling you to harass you about rescheduling!! And forget about quick appointments they claim to be booked 4 months in advance. For reference my previous nurse practitioner in another city had NONE of these issues. At the end of the day you either care about people or you dont. This place is a complete waste of time. Bye Felicia!

The care I have received from Huntridge has been outstanding. They are thoughtful, caring, and detailed. I feel lucky to have them proving my medical care and highly recommend.

Love this clinic, even when there closed down and not seeing patients JP, Romie, & Rob were kind enough to help me with everything I needed. Thank you guys for being fabulous! I cant wait to see you guys back up and running

Best doctors office Ive ever been to. Discreet, kind, clean, and the doctors and nurses act like you really matter to them. They arent crowded and everyone is so accepting and socially aware. Its fantastic !

Huntridge Family Clinic is a scam. Do not come here for testing at all. They say to pay one fee and the rest will he taken care of. My partner and I went there May 1 and we are still getting bills from the clinics where the labs were sent. I called the billing department of Huntridge several times and they said they would take care of the bill and speak with the clinic/lab and it has not been taken care of. Please do not go to this clinic.

Don’t bother even trying to call them. They placed me on hold for the longest time and then it disconnected. I called 2 more times, placed me on hold for 20 min each time, and disconnected BOTH times again. When I tried to ask if there was a better time that I could call, the front desk staff hung up on me. Even worse, they are not LGBTQ+ friendly as they claim to be. Avoid this place and go somewhere that will prioritize you and your health.

John phoenix is my fiances provider and I highly recommend him by just witnessing how great he is at taking care of my fiance. Would give him 10 stars if possible. !!!!

This place is closed without informing their patients or any follow-ups. I had been waiting for my referral since March. I visited there for my regular PreP check-up and found out that they are closed. Honestly, I am glad that they are closed. Not sure if they will be reopen but before you plan to visit, call them and make sure they are open. (I dont believe so)

I had a wonderful experience getting my second monkeypox vaccine at this clinic. They made it easy to get and I appreciate that. The staff is friendly and welcoming. 🙏❤🙏

Huntridge Family Clinic is an amazing family clinic providing top-notch services to the LGBTQ Community. Whether you are looking for testosterone, hormones, Pre-exposure prophylaxis (PrEP) , post-exposure prophylaxis (PEP), and more... Huntridge Family Clinic will provide you with the best LGBTQ culturally sensitive competent care.

McKayla is extremely negligent and entitled, Jose is apathetic, the rest of the staff are kind but limited, and Dr. Phoenix isnt involved and barely cares at all. Ive been without hormones for nearly 2 months, not due to a lack of funds or insurance, but due to McKayla ignoring over a dozen voicemails and an office visit before I finally had to call again and again to speak to Jose. All she had to do was answer a simple question but couldnt afford the 2 minutes over the last 7 weeks. When she finally did get on the phone she was irritated and acting like I was in the wrong. The whole office can piss off. Im sad this is the only place out here to get transitional healthcare.

The entire staff is amazing. These folks are true professionals. Josue is great at the front desk and Mikayla goes above and beyond to ensure patients are informed and getting what they need. Rob is the best Dr. Ever. Very knowledgeable and very helpful. Love the place

I’ve been with the clinic for two years and let’s just say it’s the WORST BUSINESS EVER! If i could find another clinic that works with the LGBT community I would. This business sucks at communicating and are unreliable when it comes to you receiving your hormones on time. I definitely won’t recommend this location to anyone trying to transition

Awesome service maybe a while Wait but but it sure is worth it. Very excellent service awesome employees and most of all Dr Phoenix is the best you can ever ask for.thank you all for all you do for me I appreciate you very much. Thanks alot chalsie.

Good luck trying to get a returned phone call or reach anyone in the office. I have been waiting for a whole month to get information regarding my blood work and I STILL have not had a return phone call or been contacted via their onpatient portal.

This doctor is extremely rude and insensitive. I truly believe this man is mean and cruel to minorities because I see some others receive excellent service. Is he picking who to be an asshloe too?Unacceptable behavior

The staff was all nice, knowledgeable and made sure I was comfortable and informed. The procedure was done quickly and it is working! Happy with the results. Thank you so much!

This office is not for trans persons. They are incredibly cruel. DO not be fooled by the LGBTQ signs. The T is disrespected here. The doctor seems to be gay and has an agenda. STAY AWAY!

I absolutely love this clinic! I love Rob and ask his staff. Been going here since I was 16 never had a problem that couldnt be worked out wit something simple.

*Update clinic has gotten heaps better :)Everyone so far is welcoming and it feels like a safe environmentthe staff members are helpful and everything feels like a solid environmentVery festive in there this time of year 🎄

They nearly killed me via injecting me with my allergies and making me go months without an inhaler, they refused to refer me a therapist after a year of begging, and my needs took a huge back burner despite my disabilities

Highly recommend Huntridge family clinic, since the first day I stepped foot inside, the staff always makes me feel welcomed and are very helpful with all my needs.

Over all good experiences! the staff is friendly and prescription refills come in on time most of the time.

They cant manage to get my meds filled at the proper dosage Idk what is do hard none of other doctors in pa ever had a problem

Very resourceful and helped me with my scheduling when I have things come up they were very accommodating even in my hectic schedule.

Theyre always there when I need anything in regards to my health and always go above and beyond, no questions asked. You wont find better here in Vegas.

Management was rude and thought it was sincerely funny that they never told me to arrive early to my appointment, so when I arrived at the building on time, I was sent away with no sympathy and they laughed, I would never imply anyone to go to this office, ever!!

I love dr rob I wouldnt go to no one else he and his lovely staff are the best they are all about their patients you wont find a place

Great staff. Everyone is super helpful and welcoming. All are very informative and actually care about your well being. Definitely recommend to anyone.

Wow. I cant believe I see that other people have had an issue with the doctor Phoenix. I was almost concerned it was just me. I am seriously considering starting the process to file a lawsuit against this practitioner for this unprofessional behavior

I went to get a physical exam for the DMV-DOT, there no one knows what he does, starting with the Doctor. I dont give you less because you cant..

I have been coming here for over a year and what this clinic and dr rob have helped me with, I could not be more grateful and thankful of a better office

They are caring, friendly, responsive and professional. I trust them immensely with my health care.

I love this place for the wonderful people who work there and the great vibes they bring i haven’t ever been somewhere like this and i hope to go here for years to come

Very nice facility and very friendly staff. You can be honest and they will provide you excellent care indiscriminately. :)

Rob messed up my hormone levels, im convinced that he knows little about hrt. please do not come here.

Amazing staff, friendly and happy environment . Professional, and straight to the point.Also love the vending machine 👌💯

The Dr and staff here are awesome. I live in Phoenix and make the drive just to come here.

Friendly, knowledgeable staff who will always help out. Very clean office and I definitely recommend going!

Amazing place very welcoming to everyone no matter you orientation

Bad experience. I dont like him. very assholish

Great people and very kind and understanding.

Very professional Doc kool kat

Warning!! All minorities have your hidden camera ready for this prick

Good staff clean office

Love the staff very professional..

Great passionate servixe

Poor

Learn how to listen dickwad

Unprofessional