Joy of Life Surrogacy

3200 E Guasti Rd Ste 100, Ontario, CA 91761, United States
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Joy of Life Surrogacy
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mi
Review №1

If your like me and debating which company to start your surrogacy journey, I highly recommend Joy Of Life. Out of the three companies I looked into for this journey, Joy of Life made me feel the most comfortable and everything just felt right. In the start of my journey I had spoken with Nataly, she definitely gave me comfort to be sure on my decision with this company, She had started my process. I also had a lot of help from Brianna she started as my coordinator, she is amazing. She helped with so much in getting me all the right information and just being there for me when needed. From there I had met Jenny and she became my new coordinator for the rest of the journey and she has been so amazing as well. She’s always there whenever I need anything, that has been so comforting throughout my journey. The great thing is that my previous coordinator Briana is still there for me when I need and they truly care for your experience. Our coordinators can be really busy at times but they always get back to us. So I’d like to also thank Tia and Susie for responding in a timely manner to help cover any payments at the doctors visits so that I could be seen right away. If I wanted to experience this again, I would choose Joy of life all over again.

Cr
Review №2

I had the pleasure of working with Bianca during the onboarding process with Joy of Life Surrogacy, and I couldnt be more grateful. From the very beginning, she was professional, compassionate, and attentive to every detail. She made sure I felt comfortable and fully informed, answering all my questions with patience and care. Her expertise and genuine passion for helping others truly stood out. Bianca made the start of this special journey a smooth and positive experience, and I feel confident moving forward knowing Im in such capable hands with Joy of Life Surrogacy!

Pr
Review №3

This is my 1st journey as being a surrogate mother. I couldnt have been happier with Joy of life surrogacy Im so glad I chose this company. From the 1st time I applied to every other step I took I felt peace through it all. Everyone I have come in contact with is super nice and sweet. Especially Hellen she helped me with my on board process and she made everything so easy and was so helpful and answered all my questions and concerns. Look no further chose Joy Of Life surrogacy they are amazing. Highly recommend them.

is
Review №4

Hello,This is my third journey with Joy of Life. My experiences have always been amazing. My coordinator Tracey is always going above and beyond to assure that I have everything that I need. Her efficiency is excellent, she always makes sure that my appointments are scheduled in a timely manner. I also appreciate her for always taking the time to answer my questions even though this is my third journey with them, and my questions may be repetitive she answers them without hesitation. I recommend this agency to anyone who is looking to be a surrogate, the whole staff is very welcoming, friendly and always helpful.

je
Review №5

I highly recommend Joy of Life Surrogacy! From the beginning they have shown nothing but excellent customer service, support, motivation and so much more. What a perfect name to have Joy of Life. Its meaningful and describes who they are. It has been a joy in working with Bianca the intake coordinator and Chantel my advisor, they are there when you have any questions ( and oh did I have a lot questions ☺️), they never made me feel like it was too much, they were open and honest each step of the way and always shared there personal experiences with me. I am so grateful to have found Joy of Life Surrogacy!

Je
Review №6

Tracy has been by the best success advisor. She’s helped me through my first journey and is now with me for my second. She’s very attentive, supportive, makes sure all my needs are met, and quick to get stuff done. I’m so happy with my decision to be a part of Joy of life and be supported by all the great staff.

Ye
Review №7

I’m very satisfied with the support Joy of Life has provided on my surrogacy journey thus far. My intake coordinator Bianca was very communicative. I’m currently in the middle of my journey and my Success advisor Chantel has been very prompt on answering all my questions and emails. Also she has been very attentive during my appointments and assisting me with paper work and medications information.

le
Review №8

Joy of life has provided me a remarkable experience for myself as a gestational carrier and everyone involved. Those who I’ve worked with from the agency have made this experience so smooth. My dedicated advisor, Chantal, has been such a vital piece of my journey helping every step of the way through and any encounter with the agency staff has been so caring and professional. ❤️

As
Review №9

Joy of Life has provided me with a life changing experience. I first started working with Joy of Life in 2019 for my first surrogacy journey. My first experience as a surrogate had such a huge impact that I went on to do two more journeys, finishing up with my last one in 2024.Each and every individual that I have had the pleasure of working closely with over the last few years has been nothing short of amazing. They are all supportive, caring, helpful, and there for you every step of the way.Tracy, my last case manager always went above and beyond to make sure that I was taken care of. Whether it was answering questions I had or being stuck on the phone with insurance and doctors, she always made sure the task at hand was taken care of. She would always make a point to reach out and check in with me multiple times a week, and always made sure I knew she was available whenever I needed. She was not only a great case manager, but a great friend as well, and I am so thankful to have gone through my last journey with her by my side.Thank you to all of the Joy of Life staff, you are all amazing!

Is
Review №10

Bianca is AMAZING. Shes so welcoming and makes sure your in the loop with everything. The whole team in fact was absolutely wonderful. They seem just as excited to get you started on your journey as you are. Thank you all so much🫶

Ni
Review №11

I had the pleasure of working with Bianca as my surrogacy case manager, and I couldnt have asked for a better experience. Bianca was incredibly responsive, always answering my questions promptly and thoroughly. Her communication was exceptional, consistently keeping me updated and in the loop throughout the entire process. Biancas dedication and professionalism made a significant difference, and I felt supported and informed every step of the way. I highly recommend her to anyone navigating the surrogacy journey.

Cr
Review №12

Tracy made my entire journey smooth and stress free. She provided constant support throughout the entire process, including effective communication with my IP’s when needed. Tracy’s dedication was clear as she accompanied me to my medical screening, transfer, and even flew out to my home state for the delivery. This exceptional level of support made my first journey truly amazing, and it’s the reason I will be returning for my second journey soon! I’m incredibly happy to have chosen Joy of Life for my surrogacy journey!

Ka
Review №13

I started my journey a year ago and everyone that I have encountered has been extremely sweet and helpful. My coordinator Jenny has been nothing but amazing and extremely supportive. She always responds to me quickly even on the weekends. She constantly checks on me to make sure I’m doing okay and if I need anything. Any concerns I have she always eases my mind and lefts me up. The support alone makes me so happy I chose joy of life for my journey. The whole process can be really overwhelming but they are there for you the whole way. Definitely will be using them again if I decide to be a surrogate again.

Ji
Review №14

My friend recommended Joy of Life to me after their successful journey with them. I must say, all their staff are incredibly friendly. Ada, my coordinator, is simply amazing—super fast in responding to our questions and extremely professional. I wholeheartedly recommend Joy of Life to anyone looking to become parents.

Ya
Review №15

Joy of Life has really been amazing to me since the very beginning and throughout my journey. Chantel has been the absolute best at guiding me through and answering any questions that I have had. She feels like a friend that’s there taking every step with me, and has definitely made this a great experience for me! Chantel has always been so attentive and kind and I am so grateful to have her as my advisor. Going through Joy of Life for my first surrogacy journey has been amazing and I would definitely recommend!

Yv
Review №16

For my first surrogacy journey with joy of life it was perfect in many ways. They made me feel comfortable , answered all my questions, and then guided me through every single step of the journey. Susan was my case manager and she is amazing in every way. Tia and Joy are amazing as well. I am also starting my second journey with Joy of life, can’t wait! I would highly recommend this agency for anyone who is interested in becoming a surrogate.!

br
Review №17

Just want to give Jenny a huge Thank You for all the support during my Surrogacy Journey! When I say she was there for me and would even answer my questions when she wasn’t on the clock , I appreciate her so much . The staff of Joy Of Life have all made me feel so comfortable during my journey…The start up process was smooth and you have people by your side the whole way through your journey which is a plus ! Thank you Joy Of Life !!

Ka
Review №18

Joy of Life has always been amazing, bringing incredible joy into my life. I‘ve completed two journeys as an intended parent with Joy of Life, and every step of the way, Ada, Tracy, and Meya have been caring and loving. Their support and dedication made my experiences truly wonderful. I highly recommend Joy of Life to anyone who dreams of becoming a parent.

Mo
Review №19

I started my journey with the Joy of Life over a year ago. With this being said it has given me the opportunity to meet many of their employees. I would like to give a shout out to Tracy, Chantel and Susan for supporting me through anything and everything that has come our way. To coming to appointments with me, answering their phone at any time when I have questions or even letting me ride in the car with them so I don’t have to drive. I really appreciate everyone there. Thank you, joy Of Life for supporting me and helping a couple become a family. ❤️

De
Review №20

This is my second journey with joy of life my coordinator is Tracy Gonzalez I’m very happy to have her with me again during my second journey if I have any concerns or questions I can definitely always count on her. She’s not only my coordinator she’s a friend of mine❣️

Pe
Review №21

This is my first journey as a surrogate, and I couldn’t have chosen a better agency! Everyone has been incredibly friendly and helpful. As a first-time surrogate, I had many questions, and I couldn’t be happier to have Chantel as my Case Manager. She’s always available, regardless of the day or time. Thank you, Chantel, for always being there and making this experience so much smoother! I would 100% recommend Joy of Life Surrogacy if you’re considering becoming a surrogate.

jo
Review №22

This is my first surrogacy journey, and first time going through the joy of life agency 😊 it’s a pleasure to be part of something so beautiful. It’s truly amazing to see other surrogate mothers who have gone through the process or are currently going through the process come together and communicate with one another and to support each other. My case coordinator jenny has been incredibly helpful throughout this journey, she has been there every step of the way, answering every question Ive come to face with this surrogacy process, always checking in and showing her outmost love and respect. Jenny has been very supportive showing up to appointments and in general ☺️❤️ my team has also been super supportive and always on the clock to get what needs to get done without hesitation, and i could not be more thankful 🙏 if i was to consider surrogacy again, i would highly recommend going through joy of life again 💜

Al
Review №23

This Company is a 10/10, I had the most pleasant experience, I had previously went through other companies and they was not able to meet my needs like Joy of life, Hellen is incredible! Always there to support or answer any question you have, so quick to get everything processed and overall just makes you feel so welcome! I am forever grateful to be a surrogate through them! ♥️

Ja
Review №24

Joy of Life made the surrogacy process easy from the beginning. They are thorough and supportive throughout the journey. I never felt alone and all my questions were answered timely. They were there for appointments and ensured constant contact between me and the intended parents. They even sent me prenatal vitamins and a pregnancy pillow. They truly care about their surrogates and are sensitive to what we are going through as some of them have been surrogates themselves, like my case manager Susan. Thank you all for everything!

Ja
Review №25

I had the most incredible overall experience with JOL as a first time surrogate! They explained every little detail every step of the way and my success advisor, Chantel S., always made me feel supported. Chantel was responsive to all of my questions and was there for me from implantation to delivery!

Cr
Review №26

After deciding I wanted to become a surrogate someday, I researched Joy of life along with many other surrogacy agencies. I decided to proceed with Joy of life because, to me they stood out as an industry leader with a strong moral compass. I can confidently say that this is by far one of the best decisions I have ever made. From the beginning of my journey, they have been so thorough. They are always accessible and attentive. I have felt so empowered to push forward and I can’t thank them enough for the many roles they play in helping make families. Chantel my case manager went above and beyond making sure I was happy and healthy, shes been super helpful and supportive💕

Ta
Review №27

My experience working with Joy life have been amazing. Hellen and Bianca have been great, they have been so supportive, positive and kind. I would recommend anyone who is interested in being a surrogate to Joy Life.

Pe
Review №28

I cannot thank Tracy enough for all the support and guidance she has provided me during my current and previous journey. She has truly gone above and beyond in every aspect of her role, and I am so grateful for all of her help. Her dedication and professionalism have made a significant impact on my experience, and I cannot recommend her enough. Thank you for everything you have done for me.

Ke
Review №29

Ive always tossed around the idea of being a surrogate to family and friends and at an event there was a booth from JOL. And let me tell you it changed my life!! I was given so much info, and after talking with my family I decided to apply. I got paired with my case worker Chantel and let me tell you she is AMAZING. From the second I met her, (under sad circumstances) with my intended parents going a different route she immediately stepped in and was a shoulder to cry on, literally. Shes been available for me every single step of the way, at any time of the day! She goes above and beyond to make sure everything is very clear. She truly cares about all her surrogates, making her schedule so full to make sure she makes it to every appt, and makes us feel so comfortable that we arent ever going to be alone. I truly dont think this experience would be as amazing without her!

De
Review №30

I absolutely love this company and my coordinator Chantel is the absolute BEST! I love how attentive Chantel is and how she not only checks up on me but also my boys! Chantel is amazing! Quick to respond even when she is off the clock. She is very helpful and is always willing to go the extra mile for me if there is something I need. Thanks so much Chantel for making this journey one to remember for me! 😊

Am
Review №31

This is my second Journey with Joy Of Life as a gestational carrier. Both times I was lucky enough to have Tracy as my advisor. Tracy is amazing she is always there to answer any questions and address any concerns I have. She and the entire team have always been very supportive and helpful. They take all the worry from you so you can comfortably focus on the beautiful baby you are carrying for the intended parents.

Am
Review №32

When my husband and I decided to follow through with the hope to be a surrogate, we looked into various companies and weighed the options. Weve been with JOL for over a year and have loved how responsive they are. Weve had Susan as our case manager and shes been wonderful reaching out through every step and checking in frequently on how things are going. The fact that she has been a surrogate herself and experienced this journey first hand makes a world of difference!

Ha
Review №33

I’m so excited to be starting my second journey through Joy of Life. Before deciding to go with JOL I looked into multiple surrogacy agencies online and spoke to four different ones I was interested in. I choose JOL because the intake coordinator was so kind and made me feel like a part of the community from the start. Throughout my entire first journey I felt cared for and supported! Especially by my success advisor Tracy! She has been there for me whenever I needed her, even flying down to attend an appointment ❤️ I highly recommend giving JOL a chance if you are interested in surrogacy.

Hu
Review №34

My post was too long so I’m adding pictures of my experience! Again thank you Chantel for being the best advisor anyone could ask for! You truly are amazing and without you my experience with this company and this surrogacy wouldn’t have been this amazing! I recommend this company to do surrogacy through a million fold! I’ll be doing my second surrogacy through them as well!

Es
Review №35

I started my surrogate Journey Jan 2024.I’ve had the pleasure of having Chantel Shimizu as my advisor.She has been a constant blessing to me. Chantel is very knowledgeable with much experience. It’s the small mention of Details that are helpful for me and my personality. She is understanding and has adapted me.I am truly grateful to have her during this journey. Chantel is exceptional!I gladly recommend Joy of Life to any mother looking into surrogacy . They give the personal touch experience.

Le
Review №36

My experience with Joy of Life has been a long journey! 15 months to be exact! And since I was assigned a success advisor she’s been nothing but great support! Her name is Chantel! She’s held my hand through the whole thing! When I’m anxious for a question to be answered, she never hesitates to respond on or after hours! She’s really became like family. Through my medical screenings and my transfer she’s been there and when we meet every time we hit it off just as she has always been a great friend of mine (funny thing is I’ve only seen her a couple times in the past year) It’s a little weird how her character and her kind ways will make you feel so comfortable where you know you can trust her! Especially because she’s an experienced surrogate so she’s the best to help answer questions as we go through this wonderful and exciting journey! Everyone needs a Chantel in their life! 💜

Cr
Review №37

Joy of Life is such a great organization! The surrogacy process can definitely feel overwhelming but the staff was very helpful and patient in answering all questions I had, no matter how small. Chantel was very helpful and always checking in to see if I was okay and went with me to important appointments. Would definitely recommend.

Na
Review №38

First off I would like to thank my advisor Chantel she is the best! Shes been helping me and guiding me through this whole process and makes everything easy to understand! She is the best at what she does! She goes above and beyond to make sure I am comfortable and I appreciate everything she has done for me!

Fr
Review №39

Joy of Life is Amazing! I had the pleasure of completing a recent surrogacy journey with them. This was my first journey and hopefully not my last. Everyone that works there is so kind and extremely helpful. My service advisor, Chantel, is especially awesome! Always there to answer my questions and offer support, even checked on me during my labor process, in the middle of the night! They really do make you feel more like a friend/family. Im looking forward to working with Chantel again for my 2nd journey. I feel incredibly lucky to have found this company and to have been matched with such a wonderful family as well. The feeling you get knowing you get to help someone become a parent is the absolute best feeling. If you dont mind being pregnant, I highly recommend becoming a surrogate and you absolutely wont regret working with Joy of Life!

Re
Review №40

Finished my first surrogate journey with JOL and it was an amazing process. I am so glad I got to experience this. Chantel has been so supportive thru out and even after my birth. Shes very personable and friendly which makes JOL even more special. Not once did I feel like I was just doing something transactional. There is so much love and support all around and I couldnt be more greatful to have given someone the joy of having a baby. I am looking forward to doing a second journey with them❤️

Me
Review №41

I’ve had a great experience so far with this company. I am on my first journey with surrogacy , and I couldn’t be more thankful for my group of women helping me. Bionca helped me through my starting process, then I was passed onto my wonderful lady Jenny! Everyone within the company has been amazing though! My journey is still ongoing, I have just been medically cleared. All happy thoughts with the company and it’s employees.

Ta
Review №42

I came across Joy of life at the end of 2022 when I was doing my research on becoming a surrogate. Everyone that I met at every stage was super friendly and extremely helpful when I had any questions. Chantel was my advisor and she was great from day one! She was always incredibly attentive from the moment I met her and made me feel like a priority even though she handles many cases at once. I’m returning to Joy of life for my second journey as a surrogate and hope Chantel is my advisor again! I would recommend this agency to anyone and everyone considering surrogacy!

Ka
Review №43

I’ve been with the agency for a few years now and I can honestly say that I’ve not met a single person who hasn’t been a pleasure to meet. Everyone has been amazing, most specifically my case manager Chantel. Feels as though I’m going through my journey with a friend, I’m grateful.

an
Review №44

Joy of Life this has been such an amazing journey so far. You all have been so supportive and Helpful. I appreciate the kind Gestures that I receive everyday. I am so Thankful and grateful for all your Help and Support. Especially to the lovely Susan Kivett’s. You are such an amazing and beautiful person the love and care you share with all of us will be unforgettable.

Co
Review №45

We researched a dozen agencies and decided to go with Joy of Life for our journey and it turned out to be the best decision weve ever made. Joy was highly professional and great at communication. The JOL staff we worked with have been extremely helpful too, including Ada, Dianne, Tracy and more. There is a large-sized candidates pool to select from and we love working with ours, whos a fantastic and responsible individual. This journey can be very stressful but working with JOL made it less so. Because of JOL, our lives will be different forever in a better way. We are so grateful and highly recommend it.

As
Review №46

Joy of life has been an amazing agency. My advisor Jenny has been absolutely amazing. Being a first time GC she has mad this process simple and has amazing communication skills. Will be returning for another journey with her as my advisor again❤️ all the ladies at joy of life are amazing and sweet.

Se
Review №47

Best decision I made going with this agency they’ve been very supportive and take care of all my needs. Nurses, staff and doctor is great ! Jenny and Dianne have been amazing, always there & i can reach out anytime of day and very responsive and caring. Those 2 ladies have been a huge support on this beautiful journey I wouldn’t be able to do without them by my side ♥️🙏🏻

am
Review №48

I’m a first time surrogate and joy of life has been great!! My case manager Chantel has especially helped me along every step. Always there no matter the questions or concerns even after hours lol. She’s very supportive. I couldn’t have asked for a better case manager. Thank you joy of life for helping me help another become a family, I’m very glad I chose you.

De
Review №49

Joy of life is such a great agency to work with, Im so grateful for the opportunity to work with them! Their team of ladies who most have been through this surrogacy journey before make it so easy and comfortable because they have been through it before. My Agent Chantel is so wonderful, she has been so caring and informative and she answers all of my questions right away! She has been my best friend through my journey and I couldnt have been more blessed to have her as my agent!!

Re
Review №50

I was looking to be a surrogate for a while, and finding joy of life was heaven sent, they take care of you from the first step of the process until the last and more.They are with you in everything from answering questions to having their company at any appointments you may have. My case manager Susan made my journey a wonderful and memorable one. I am forever thankful to everyone.I had to come back and add another review for this amazing agency! I came back to do another surrogacy journey with jol because there was no way I’d go anywhere else, the second time around was even more exceptional! The care and love you are showed is the best, they still take care of you from start to finish and make sure all your needs are met and everything goes smoothly. Susan was in charge of my case again and she is phenomenal! She was there for me every step of the way and even after the journey was complete. If you find it in your heart to be a surrogate, JOL will see to it and go above and beyond for both surrogate and intended parents!!

An
Review №51

First of all I would like to thank Andrea for her hard work and the way she assisted me on my first steps to become a Surrogate. She was very helpful, and kind explaining the process and would answer any question I had. I very excited to complete my first journey as a Surrogate thank you.

Cu
Review №52

I just finished the onboarding process with Hellen from joy of life. Let me just say if I could give her 10 stars I would. She has been nothing but the absolute best from the start. She walked me through every step, broken down the process to me, keep me updated 24-7, answered all my questions and made me feel so comfortable. She is so experienced and knows exactly what to do & how to do it. I can’t thank Hellen enough for all she has done. I had many agencies that reached out to me, but not one came close to making me feel so good like Hellen did. I 100% recommend Joy of life & ask for Hellen she is the absolute best.

Se
Review №53

Joy of Life is a community built of highly skilled clinical coordinators, eager intended parents, and avid surrogate mothers. I had the pleasure of Chantel being my assigned case manager. It was comforting being paired up with someone that was knowledgeable and experienced the life of surrogacy first hand. Surrogacy comes with natural hurdles but having a case manager that makes themselves available at all hours of the day truly makes the journey easier to navigate.I look forward to working with this agency time and time again and cannot thank them enough for making miracles happen for such deserving families. I could not imagine being apart of a better surrogacy agency!

Ja
Review №54

EDIT!!!! I want to recognize CHANTEL! For being the most loving, supportive success advisor ever! I just had my surrogate baby 5 days ago and the amount of times she has checked on me, stood up for me and just simply been there for me day and night is unmatched. There are countless times and I will never ever forget it. Her and Briana completely became friends of mine forever. I promise you there’s no other surrogacy agency like them. The care and support for the surrogate and the intended parent is unexplainable! I am jumping right back in for another journey. I am so honored!!!!!!So incredibly lucky to be here. I could cry writing this review about Briana because she really has been the best person ever for my journey! I am currently 21 weeks pregnant and I met Briana for my medical screening. Since then she has truly made me feel like we were great friends which we are. She cares about EVEY part of the journey, she’s funny, a mom herself and I just love her so much! She flew to Oregon for my anatomy scan and it was a short visit but truly a great one because I always have a good time with her. She is super efficient and smart and I have been lucky to know her and have her as basically my bestie on this journey. This journey has flown and been so successful because she really takes care of her girls!!Another person I HAVE to recognize is TIA!!!! She is another angel in this agency. She came to my 1st embryo transfer and she treated me with such kindness and respect. I felt so loved and cared for by her. She has helped me a lot on this journey and I couldn’t be more greatful to have her also. Thankyou Briana and Tia!!!!

Ed
Review №55

I just finished my first surrogacy journey with Joy of Life, and it was such a great experience. I’ve been wanting to become a surrogate for years now, and I was so nervous. But working with Susan, Tracy, and everyone here was amazing; they were all quick to respond to any question or doubt I might have, and that made everything much easier. They have such a great team, Im so happy they helped me with this journey and allowed me the ability to give a family a new little blessing. And I especially want to give a big shout out to Susan; she was so supportive and was even there helping me during my delivery. I’m very thankful for such a wonderful and caring team (:

Al
Review №56

Just finished my first surrogacy with Joy of Life and I couldn’t be any more happier with my choice. My case manager was Tracy and she was amazing throughout my whole journey! She always made sure I understood the process and was also a great support. This organization is very professional and are always there to answer any questions I had, at any time. I would recommend Joy of Life to anyone, thank you to the wonderful staff ☺️

Br
Review №57

Joy of Life is changing the surrogacy family dynamic. This company, and all its employees, spend countless hours making sure beautiful families are created. Not only is Joy of Life a huge support system for surrogates like myself, but they provide wonderful support to the intended parents as well. They not only care about the surrogacy process but about the people and their families, too. My agent, Briana, reaches out to me all of the time to check in with me and to see how my family and personal life is going as well. Outside working hours, I know that I can count on her, and the rest of the Joy of Life staff to be there to answer my questions or share experiences with each concern I have. Joy of Life is more than a company, it’s family, and it’s bringing hundreds of families together, too!

We
Review №58

This is my last review as my journey has come to an end and i just want to thank Joy of Life for being so amazing, especially my wonderful coordinator Chantel who has been nothing but the best, i cannot thank her enough for being the amazing person she is, she was there from start to finish never left me alone, making the whole process as smoothly as possible, I will surely remember her as someone important in my lifeThank you JOL for being an amazing team!!!

Ed
Review №59

I have been seeking to be a surrogate for many years, I have fichosen to work with Joy of Life. I have just passed the screening process and I am looking forward to working with my IP and taking this journey with her. My experience with Hellen has been great, she was part of my recruiting team and she helped me with all my questions and also helped me get ready to be a surrogate. Im looking forward to the next steps with Traci and the rest of the team. They have been so supportive and together we will be able to bring Joy to My IP, and the new bundle of joy 😊 😃 so excited. Thank you Hellen and Joy of Life

ha
Review №60

Hellen and jenny was amazing , she helped me alot and and answer all my questions making sure everything was clear for me. I want to thank Jenny my coordinator, she helped me thru this whole process and always was there to answer my questions and help me, she is just amazing and very helpful, sweet and kind. 💖

Ni
Review №61

My experience with joy of life has been amazing so far, I have the best team to stand by my side especially Jenny Vasquez she is the best she helped me reach my goal and I couldn’t of done without her 🩷 I can’t wait to move further in my journey with her by my side!!! Thank you so much your the best 🫶🏻🫶🏻🫶🏻

Di
Review №62

Such a great surrogacy agency! I had a great time working with Bianca the admissions specialist. She always checked on me and she made me feel comfortable throughout the entire process! I would recommend JOL to anyone becoming a 1st time surrogate!🩷

Al
Review №63

I am currently a first time surrogate with Joy of Life Surrogacy and have had such an amazing journey thus far. I started my journey back in October 2022 and was matched with my wonderful intended parents pretty quick. It was definitely a match at first sight! Haha. During those months leading up to my embryo transfer in May, I was excited, but also nervous because I wasn’t sure how it would all go. My team of wonderful women in this agency were there every step of the way to answer any questions that I had and to reassure me that I was going to do great. Thank you to Tia, Briana, Susan, and Dianne.. I have been able to feel loved and never in doubt about this journey. I am currently 23 weeks pregnant and feel like a superhero for these powers I have been blessed with to be able to help a family in need. Being a surrogate was the best decision. I cannot wait for my intended parents to meet their beautiful baby in January!

Je
Review №64

Iam doing my first surrogacy with JOL and its been a wonderful and exciting process, but I really wanted to post this review do to having an amazing SA her name is Jenny she goes above and beyond with everything I need help with or have some concerns she is so quick to reply back, iam thankful for her kindness and for her ability to help out in anyway she can going through the process its not always easy and smooth but iam really luck for Jenny as my SA and JOL is very lucky to have her ❤️ 😊 💖

re
Review №65

Joy of life is amazing my onboarding was amazing thank to Andrea!! She is amazing super cool and made this experience very exciting! Thank you Joy of Life

Fa
Review №66

Being into finishing the first trimester on our journey, we couldn’t express enough our satisfaction and gratefulness to Joy and Life! We were assigned two case managers Dianne and Chantel, one for the IP and one for our loving Surrogate mother. Both managers are so patient and helpful, from answering questions, monthly reports and meetings, solving problems to arranging the doctor’s visits and finding health insurance! Day and evening, weekdays or weekends!Here are some examples our case managers have accomplished with taking extra mileages: when our wonderful surrogate mother transits from the IVF to an OB clinic, we were facing an urgent task: the OB doctor was fully scheduled and could not arrange the NT scan in the proper time frame, our case managers diligently called all the nearby clinics and imaging centers and eventually found a perfect solution! Thank you, Chantel and Dianne! For the health insurance, we would like to have the insurance coverage starting from December, instead of new year. Our case managers were talking / emailing to the insurance agent many times and finally getting the insurance enrolled in time!Thank you Chantel and Dianne for your caring and dedication! Thanks to the team at Joy and Life!

Fa
Review №67

We are advanced age and we have been thinking about having a child/children through surrogacy for some time but were worried in many ways. We are so lucky to go through our journey with Joy of Life: they are caring, patient and professional. Joy, Ada, and Nicole have been working on my case. All of them are amazingly kind, attentive and alway helpful with my questions and worries. We feel completely comfortable working with them and we are thankful to have Joy of Life through our journey so far. We would recommend them to our friends!

C-
Review №68

Five Stars for Dianne!I cant express enough how grateful I am for Diannes exceptional service. She has been a beacon of warmth and sincerity throughout my surrogacy journey.Shes always gone the extra mile to ensure that everything runs smoothly. I am incredibly thankful for her expertise and the peace of mind she has brought into this process. 💕

Jo
Review №69

Chantel is the best advisor! She has answered all of my questions, been accessible throughout the journey, and has provided me generously with helpful supplemental information. She continues to be a kind, empathic, and loving advisor that has made this experience rewarding and fun for me. I would wholeheartedly recommend Chantel - she truly is driven by dedication and passion for her work.

Al
Review №70

Joy of Life has been such an amazing agency to go through . I worked with Chantell and she was nothing short of amazing ! She answers Any questions i have and very helpful . She makes the process so easy .

Le
Review №71

I couldn’t have been more happier to have started my journey with Joy of Life Surrogacy. From start to finish the process was fast, and smooth. I also had a great team. Great support through it all! Susan was amazing!!! The team was always there to answer any questions that I had. If you are considering becoming a surrogate, don’t hesitate to to contact Joy of Life. I will look forward to a second journey in the future.

Di
Review №72

I just finished my first journey with this Agency and Im super grateful for all the encouragement and help I had throughout this journey it was a great experience all of the ladies involved in my journey were amazing thank you to Diane for guiding me in my first steps and thanks to my caseworker Susan for always being there for me you can count with all these ladies in this agency 100%, they are always there when you need them. I felt comfortable with everything I am ready to apply for my second Journey. If youre thinking of applying for this agency dont think twice you will have the best experience! ❤️

Sa
Review №73

This was my first journey and I didn’t know quite what to expect. I was matched quickly and my agent, Susan Kivett, was simply amazing. Made me feel comfortable, was always one step ahead and made herself available for me when I had questions. Susan made her self immediately available for my unplanned, 21.5 hour labor and delivery. I couldn’t have wished for a more organized agent that always had my best interest in mind. Amazing.

He
Review №74

My first surrogacy journey with joy of life was so perfect in many ways. They made me feel confrontable, answered all my questions, guided me through every single step of the journey. Susan was my case manager and she was there for me for all my miles stones and appointments. Tia was amazing, she was there for me day and night! I would highly recommend this agency for anyone who is interested in becoming a surrogate. They are very professional.

Re
Review №75

You guys!!!! I have worked with two other surrogacy agencys, this one by far puts the others to shame. Never have I felt more comfortable with the process! HIGHLY recommend this agency!!! Ask for Jenny she is AMAZING.

Ye
Review №76

I recently finish my 2nd surrogacy journey with this agency and let me just say these girls are awesome. They are always on top of things and they make sure you are taken care of all around. They are quick to respond when you have any questions. My case worker was Susan and let me just say she was amazing. Very involved through my journey and was quick to respond when I went into labor on my last journey. I could not have ask for a better agency. If you are thinking about becoming a surrogate I would recommend this agency 10/10.

Ad
Review №77

If your ever thinking of being a surrogate mother Joy of Life should be the Agency you choose. They are professional, caring and just simply go above and beyond throughout the entire journey. I have used them twice now. Tia, Joy, Diane, Hellen you have been great!!Thank you so much for all of your hard work and helping me match with the perfect families.

Sh
Review №78

I have worked with the ladies (Tia, Diane, and Joy) throughout my journey! All have been AMAZING, attentive, and informative. They have been there every step of the way! Tia is soooo supportive, checks in regularly, and has been to all my appointments. She and I have genuinely bonded over the course of my journey I call her my “soul sista”. All the ladies work as a team and answer every question promptly. This agency really makes everyone feel like family!!!

Da
Review №79

I am still in my journey. Joy of life team are very responsible and try to solve the issue I encounter. Sometimes I try to ask in none business hour. But they are still try to help as quick as they can. Thanks for Dianne, Jessica, Tracy, Joy and JOL team members help.

Ma
Review №80

I had to say i had an amazing journey. Joy of life’s team is very supportive always there to answer any questions at all times. High five to the stuff memberS ( business owner , coordinators, managers) of joy of life for being such an amazing support always do their best to attend important appointments with the surrogates. You All do your job well. It was a true blessing being part of the team. Thank you joy of life!’

Ad
Review №81

I just want ti thank the amazing team at Joy of Life Surrogacy who made it possible for me to accomplish my journey in becoming a surrogate mother and helping a family start their own. This amazing team is available whenever you have any questions or concerns. They truly made this a remarkable experience answering any questions I had in the process.

ja
Review №82

Joy of Life is such a joyful ride for any IPs. The team here is a positive vibe under supervision of Joy - the owner. Especially I had a great team called Warriors including TRACY, ADA, TIA CARLA, DIANNE. Each one of them specialized in their role. I want to thank Tracy/Ada - who started the journey right from surrogate selection process and Egg Donor process AND Tia/Carla manages IP and Surrogates for all the communication and work towards the success of the program AND Dianne who works with IPs closely and is part of success advisor team. To be honest the program is designed in such a hassle-free mode where every team member step in at right time for right solution. I have searched many agencies before I started the process but by gods grace I finally met with this amazing team and today I have my baby boy!!! (Warrior -1).All I want to say is - I/WE were in safe hands with articulated/programmed/experienced/humble/knowledgeful/listening/patience TEAM (Joy/Tia/Tracy/Ada/Carla/Dianne). One good thing here every team member is cross functional meaning they can answer you or get the details in shot span of time. For future IPs - Surrogacy is little money and time related so please choose the right team!!

al
Review №83

I had a great experience, Hellen my admissions specialist was amazing ❣️ very kind, patient, and helpful it was amazing working with her 🥰

As
Review №84

Just finished my 1st surrogacy with Joy of Life and they were very open and welcoming. Tia was amazing and always answered my questions and made me feel comfortable. Definitely recommend to anyone wanting to become a Surrogate and would do a surrogacy over again with them.

El
Review №85

I will definitely choose JOY for my second surrogacy!It was a beautiful experience, everyone made me feel very safe. My coordinator was Susan, she was the best always answering my questions, thank you JOY for the great experience!

d
Review №86

I was a surrogate for Joy of Life a couple years ago . My experience was with Joy, Diane, & Tia . They walked me through personally from day 1 until after delivering. I never felt alone during the process . The support is 100% . Tia even sat with me through a brutal labor from 6am -resulting in an emergency c section that didn’t finish until 1 am . I’ll never forget how patient and caring she was the whole time . I absolutely have lots of love and respect for Joy of Life for helping families help other families grow . It’s the most rewarding experience in my life . Miss you guys btw ! Xoxo

Er
Review №87

My journey with joy of life has been the greatest I couldnt have been more happier with my girl briana she has been here for anything I might need I really appreciate everyone with this company I hope to be able to bless 1 more family after this journey this was or is my very 1st surrogacy I love my IP THERE THE BEST EVERRR THANKS FOR MATCHING MII WITH THE BEST YET

Ch
Review №88

My onboarding experience was amazing with Bianca she let me know everything that was going on step by step and answered any questions i had. I appreciate you and the joy of life team

Ro
Review №89

I have worked with Joy and Diane with my first surrogacy journey and they were amazing they made me and my family feel comfortable and welcomed. I have decided to start my second surrogacy journey with them to help a family in need and I couldn’t be more happy and feel more safe in their hands

Da
Review №90

I am thankful for such a wonderful team of people who helped me in my journey as a surrogate. It was a life changing experience. I am thankful most of all to Susan who was there to support me during the delivery.

An
Review №91

I absolutely love being a surrogate with this company, I have so much support and help through my entire pregnancy and can bug them whenever I need to, I am so grateful to Tia and Susan and Briana they are amazing and always there for me all day everyday

Je
Review №92

I am a first time surrogate mother and I loved the journey! The agency is so great and makes the process so easy and they are so helpful.

Ma
Review №93

As a surgate I have had a great experience. The agency is super helpful every step of the way.

An
Review №94

The process has been easy and fast thanks to the help I have received from Hellen and her team, they are wonderful, very kind, at first I doubted the agency but no, it is quite the opposite, it is something for sure, I am still in the process and I am very excited

In
Review №95

My process has been easy thanks to Natalia and Helen, I appreciated their patience and attention even on weekend days, always very kind and helpful 🫶🏻

Information
20 Photos
95 Comments
5 Rating
  • Address:3200 E Guasti Rd Ste 100, Ontario, CA 91761, United States
  • Site:https://joyoflife.com/
  • Phone:+1 833-569-4968
Working hours
  • Monday:9 AM–5 PM
  • Tuesday:9 AM–5 PM
  • Wednesday:9 AM–5 PM
  • Thursday:9 AM–5 PM
  • Friday:9 AM–5 PM
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as Asian-owned:Yes
  • Identifies as women-owned:Yes
Service options
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
Planning
  • Accepts new patients:Yes
  • Appointments recommended:Yes
Parking
  • On-site parking:Yes
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