Planned Parenthood - Rochester Health Center

The staff is always kind, considerate, and knowledgeable. In one visit, they were able to help me with an issue Id been trying to get the other clinics in town to help me with for over 9 months. When insurance wouldnt pay for my prescription, they were more than willing to help me figure it out. I also appreciate being able to schedule online with ease.

Despite the protesters outside i had a great visit! the front desk lady was incredibly nice and respectful of my preferred name and pronouns, they answered all of my questions and concerns. All of the staff that helped me were wonderful people and i cant wait to come back for another helpful and pleasant visit!

I received notifications letting me know my appointment was canceled. I called to see why and was told there was a staff shortage. Why allow people to make appointments, when it wouldve been easier to post that it would be closed for an early holiday? If the staff really just wanted the time off to celebrate the New Year early, I couldve planned accordingly somewhere else, instead of wasting my time.

Felt incredibly unwelcome and a lack of respect from the people working there. I felt attacked with pointless questions and there was an obvious air of judgement, which I would NEVER expect from a Planned Parenthood. I am so disappointed, as I felt it was my last resort in town after I was ostracized by both hospitals. This is so incredibly saddening and worrisome. If women can’t feel safe to express their concerns and get the appropriate care we seek then we may as well succumb to the corruption of the patriarchy, apparently. Or be silenced by those who claim to be feminists offering equal help and care. Do better, PP.

The best vaginal healthcare I have ever received! They are always so kind, and make me feel safe. They always make sure I am making an informed decision too! Couldn’t recommend this place enough. Thank you!!

I have had nothing but issues with trying to get my birth control refilled through this facility. I’ve been going here for over a year and it’s the same every month. Always closed so I can’t pick up my prescription there. I’ve tried the mailing service and it takes 1-2 weeks to get the medication. I’ve tried having it sent to a local pharmacy and this is twice now that the prescription isn’t sent (4hrs later) and now no one is available to send it. I’ve had breaks in my birth control for over a year because of their poor service. This was the last straw. I’m done with this place. If I can’t have continual care-where all I need is birth control in a timely manner, then I will not use this service. Think hard before you choose Planned Parenthood. If you need to be sure your birth control is available this is not the service for you.

The people that work here are saints... I honestly dont know what I would do without them.I went here for a non reproductive health issue.... they still helped me out.Count your blessings, they are one of them.

I had a great experience, staff are super nice!!!

My personal experience has been great. The staff is wonderful. I really dont like the paid protesters out front....

Great! Nurse are extremely knowledgeable and friendly. Been going here for years

Everyone is extremely nice and they all respect your privacy. This deserves more funding.

Wonderful advocates for womens health. Thank you, Planned Parenthood!

Waited for 2 hours for my appointment. No updates or reason for the wait.

Free condoms are available here with no questions asked. Thank you Planned Parenthood.

Been going there for years... Love the nurses