Covenant Medical Center Harrison

Im writing this from a husbands point of view.Covenant Medical Center Harrison is where my daughter, Payton, was born. We had a scheduled c-section and the procedure went as planned. Shes very healthy and thriving being just over a week old.Now, Harrison wasnt at all bad. There were some instances that I didnt care for and attitudes from staff that could change. For the most part, everyone was very helpful!In our first room, the nurses were helpful to my wife and she was able to feel relaxed before the procedure. At this time, there were multiple nurses coming in and out, asking questions. My wifes doctor came in and talked a little with her to calm her down as much as possible. As a husband, i felt she was in good hands.During her procedure, I was able to sit right next to her after they prepped the c-section. Everyone was super nice and attentive to both my wife, me, and our baby! After, we went to our recovery room where two nurses asked questions to my wife as she held our baby. They were very nice!After the recovery room (on the 4th floor) we went to the 3rd floor to the room we were going to stay in overnight. My wifes mother was able to be with us since they allowed only two support persons. The room was a little small, but we made it work!The nurses did their best to keep my wife comfortable and not overwhelmed. There were a couple nurses that seemed to be in a bad mood at points but, for the most part, most had good attitudes. The nurses that we had during the day and night were really attentive to my wifes needs.The last day is why Ive left a four star rating. Unfortunately, there were a few nurses that seemed to rush us out of the hospital. My wife just underwent a major surgery and was still having a hard time walking on her own. We stayed two nights but she couldve definitely used a third. The nurse during the day was adament in getting us out asap. They brought down release papers so we could sign them. Once we decided that we were okay with leaving, I packed all of our things into the vehicle and pulled it up to the front of the building. What was disappointing to see was that we walked down the hallway and all the way out to our vehicle without one nurse asking if we would like to have a wheelchair. My wife, who underwent a major surgery two days prior, just walked down a hallway and out to our vehicle in pain. No one seemed to care and it felt like they were happy we finally left. I know for a fact, that in the past, mothers who had a c-section would have had the option to be taken out in a wheelchair. Nurses need to be more attentive to this. This is my only major problem.Overall, its a great place to have your baby. I love the memories that we had together and wouldnt take them back! The food was a big plus too! If you ever go here, make sure you get the Orange Sherbet Shake! Itll change your world!Also, theres pictures of whats in the cafeteria if youd like to know before going down!

If I could give no stars I would. This was the worst experience at a hospital that I have ever been to. We were in the ER with our newborn daughter who had high levels of jaundice and they were there for 5 hours. We finally got a room on the peds floor and I ended up staying alone in the room without my husband because it was a shoebox with one recliner, it was so small. Every single nurse and doctor that dealt with her didn’t wear gloves and I didn’t see them wash their hands. I had to call them out a couple times and then they finally did. Every time a couple minutes went by, another random doctor came into our room and did the same thing for vital signs with our baby. It felt like just one big experiment. I didn’t sleep for 24 hours straight and about 7 medical students and a doctor came into our room to “watch”. I had to explain to them that this is my newborn daughter who is only a week old, there should not be this many people in here especially in such a small room. I did not want her to get sick. He ignored me after I said I wanted them to leave so I was frustrated. All he told us was the exact same thing the other 10 doctors told us. On top of everything, when we got into the peds floor, it smelt like marijuana. My husband and I both noticed it immediately . These doctors and nurses were just terrible, incompetent , and oblivious to your feelings. I swear I will NEVER go back here and will find another hospital. I would not recommend this horrible place to ANYONE so avoid if you can.

The birthing staff on floor 4 are not nice or considerate of the family membersMy daughters is giving birth and I was told I an not welcome in the waiting room on that floor.. They are kind of heartless. you take an exciting moment for my family and push us away like we dont matter. What happened to the day when you could go and support your loved ones..

My 9 year old son came down with pneumonia over Christmas break and was admitted to the pediatric Intensive Care Unit at Covenant. I can’t over-express how wonderful each and every staff member has been…from the people sitting at the front desk in the ER, to the nurses, to the attending physicians,and right down to the wonderful housekeeper who was so good with my little guy. They have all been amazing and I can’t recommend them highly enough.

We live about an hour away, but our 5 year old daughter needed her first surgery & we were very comfortable leaving her in the hands of all the staff. Dr Williams was incredible & all the nurses & other doctors/workers we came into contact with was super nice, friendly, & made us as comfortable as possible. Highly recommend to anyone. Also wanted to add our daughter doesn’t like leaving mine or her fathers side besides for school, but they also had her comfortable to the point she went back without a single issue. Absolutely loved this hospital & staff all the way around.

L&D staff are courteous, attentive, and genuine. They have been extremely professional and easy to work with throughout the whole process. Happy Birthday Naomii!!To the staff members; I know that days can be long and stressful for a job that can feel thankless. You do a wonderful job, and you are much appreciated. Not all heroes wear capes. 🥰

Couldnt ask for a better place for my wife to give birth at. Everyone is extremely competent and did an excellent job from the moment we arrived. Cant say enough good about them, well absolutely be back for baby #2. Thank you!

This review is based on the front desk staff and current visitor policy and not healthcare. The lady at the surgery waiting room desk was nice enough and apologetic about the rules of only 2 people being allowed to wait, even though there was plenty of space. We abided the rules despite our 93 year old grandmother having a risky surgery. Later, a lady at the front desk was so adamant about the rules when 2 of us popped in to check the surgery screens. She was questioning who we were and repeating herself many times about the 2 people rule (there were only about 4 people in the waiting room at this time). We kept having to repeat that we were only going to be 2 people at a time popping in to check the screens and when she said the doctor was going to come down we said we would send down two of the daughters since we were the granddaughters. She insisted we tell her who was coming and again there can only be 2 and it was absolutely ridiculous how much this policy was being made a priority. This is absolutely unacceptable when visitors are there for their loved ones in life or death situations.

This week I gave birth to my son at The Harrison Center at Covenant in Saginaw. I am incredibly in awe at how absolutely wonderful every staff personnel I came into contact with was regarding the care of my newborn and myself. It was the most magical experience and I am left with the beautiful memories of how well I was taken care of and how kind each individual working there is. I am so grateful to the medical staff in labor and delivery and the postpartum sector of the Covenant building. You will all hold a special place in my heart.With love, Autumn and Ollivander.

Thank you to all the amazing nurses caring for ours and all the babies. The care my girls received was extraordinary and we couldnt have gotten through it without you. THANK YOU ALL

The doctors and nurses were amazing and very attentive during my labor and delivery. I cant thank them enough and wish I had written down names for the star grams! My newborn and I were in good hands and received excellent care. During my stay, the on call room service for meals was super convenient and the food was actually really good. Rooms were clean and sanitary. Great job Covenant!

Tina, Ty and Ryan have been exceptionally wonderful at caring for my grandpa. Covenant health care has never disappointed or let us down in the realm of medical care. The staff in its entirety makes the bad days seem not so bad for him and they have all been wonderful about keeping us updated. Covenant is topping the charts in providing care and companionship to their patients and I’m comfortable knowing my grandpa has been left in good hands. Thank you for all you do! You are appreciated beyond belief and our family will continue to resort to Covenant for our future health care needs. ❤️

I had such a wonderful experience at Covenant Harrison. I recently had my first child, and I was taken care of so well! From the doctors, to the nurses, to the CNAs, everyone was amazing. My son had to be in the NICU for over a week, and the NICU staff is also SO incredible. Thank you Covenant!

I recently gave birth to my first child here. The Labor and delivery nurses were absolutely amazing! I felt like family instead of a patient. They took very good care of me and my baby. Thanks for making my special time a good one!

The nurses on the second floor are lazy ,vile and rude to Black patients (except Ty and Nikki, the nurse’s aid , they’re both amazing). This whole experience has been horrible as a result of the 2nd flr staff that go out of their way to show you they hate their job and would rather be anywhere else!

Neurologist ended his vacation early to see my nephew. He cares deeply for his patients health and well-being. He explained everthing about tests, and answered some questions twice.Nurses were kind and provided the best care.They were always smiling while doing vitals, and comforting my 3 year old nephew.They even dealt with my lack of trust and attitude kindly.After my nephew was home happy and feeling better, I realized just how amazing Covenants staff is.Theyre truely professionals and I cant thank them enough.

The staff in pediatrics intensive care unit was amazing with my son. From the doctors to the respiratory therapists and especially the nurses. Melissa and the 2 Jennifers were the best so sweet and kind took their time and never had to wait for help they were right there. Definitely top notch care compared to promedica health system from my hometown. Spending our vacation in Saginaw hospital instead frankenmuth wasnt ideal but the staff was awesome with very caring top notch care!!

The people are very friendly here, They ask questions and dont ignore you when you ask things. Very helpful and relaxing atmosphere. If you have anxiety, just breathe and talk to them, and they will understand.

Dont remember having a terrible time here. My son was born here in 2007 and my daughter in 2008...

They aren’t taking any precautions to protect patients from COVID at harrison. My relative is in for emergency surgery and was recklessly roomed with a patient coughing and hacking uncontrollably. There’s clearly some sort of virus!. No mask or other protections were offered to my relative who is supposed to be healing and recovering. We’re praying no cross contamination occurs.

They did absolutely wonderful with my 15 month old from the ER nurses & doctor to him getting admitted to PICU! His Respiratory therapist SCOTT on the peds floor went above & beyond for my kiddo to make sure he was comfortable & explained everything to me!

Some of the staff is rude. I was told by the nurse to also come early to talk to the doctor on my bf but when I got there I have to wait 2 and half hours to see him because Apparently visition is at 10 am so the nurse was wrong. Top it off when he had surgery the doctor didnt let us know how it went . I had to wait all day without seeing him and no information. Hopefully aftdr24 hours someone will.let is know what is going on.

The labor and delivery nurses I experienced were wonderful. The receptionist on the other hand was really rude to me on the phone. I was having premature contractions and needed to be checked out and possibly stop the contractions. Luckily the contractions stopped. Instead of being a snot you could of been more helpful.

Do not trust these people with anything. The hospital staff cares nothing about you. They were going to make me walk home at 1 am. Thank God for the mercy of carrolton police. They drove me home. I went there with a plan to slit my wrists asking for help. They didnt nothing. Thanks for letting me go even though I should have been on suicide watch. GOOD JOB COVENTNT. Lets hope nothing bad happens from here on out otherwise my blood is on all your hands including the un caring nurses. I have years of mental health problems. None were looked into. The nurses wanted me to walk home at 1 am an hour from home in Saginaw. Most uncaring hospital Ive ever experienced. I was calm, scared and collected. The doctors and nurses cared NOTHING FOR ME. GOOD JOB SAGINAW

I had my daughter in 2017. She then went to the PICU for 8 days. What I remember was all good things. The staff was great. I cannot remember even one bad staff worker. Way better than Bay City if youre having a baby.

Daughter In Law is doing Bed Rest for 6 wks while pregnant for twins. Room is clean. Staff is very hospitable. Seems like the place to be when in need of a great hospital. Thank you for your service! God Bless!

Baby center is a JOKE. Very rude people who need to learn how to talk to people. The one CNA was extremely rude and nasty and had a bad attitude. I would never recommend this hospital. Its trash.

Dr. Mello is so wonderful. I went here for all of my pregnancy and childbirth. Though they cant guarantee that the doctor youve been seeing through the pregnancy will be the one on duty to deliver the baby, I was lucky enough to have her during delivery as well. Phenomenal doctor! Highest recommendations for Dr. Mello, the nurses and the lactation consultants! Everyone was extremely helpful and well-mannered.Dr. Mello would take the time to make sure all of my questions were answered and always mantained an upbeat attitude. I was even comfortable enough to laugh several times during labor, including during pushing. Keep up the great work Dr. Mello! Youre amazing!

I’m very upset with all this Covid policy that are nothing more than the government holding hospitals at gun point. Medicare and Medicaid $$$ to the hospitals are involved with these ridiculous mask regulations. If they are of real value in stopping the spread of Covid, then why is it that you see nurses and doctors not wearing them while sitting around chatting behind the nurses station and then throw them on when they see someone approaching the station. Patients don’t have them on while in there rooms. Not to mention depending on what facility your are visiting there so called policy’s vary.This whole mask thing is a farce. It’s political not policy. Show me the SCIENCE, data anything that proves mask stop the spread of the Covid virus.Oh by the way, how many do we need to wear at a time, paper, cloth, ….. washable , disposable. Do I change them hourly, daily, wear them while driving alone in my car…. Walking outside in the open. So many made up policy’s to keep the sheep 🐑 in order.

The first night was wonderful had an awsome nurse Kina. Then got moved. Big mistake. Several times my husband and I asked several guestion which was never answered. Today, I still dont know who the Doctor was. After a day later. I was worse then when I went in. My gut told me to get out. I checked myself out. I still dont like to talk about my experience there. I went to another hospital. Thank God. Listen to your gut. Im glad, I did, could of been worse. This is only a small part. Thank You, McLaren Bay.

I recently had a hernia surgery at this hospital, the nurses (Lisa and Jennifer) , doctor (Dr Todd Richardson and every staff member that I came across was kind ,professional and absolutely 100% accommodating. The hospitality I received at this place was above my expectations. There’s literally nothing I could say that would’ve made it more enjoyable to be there for surgery, they were wonderful to me and I couldn’t be happier with my surgery, scheduling and post op healing.

Only 2 people allowed in the birthing room and you have to be atleast 18 this is a joke terrible rule couldnt bother to say this place is terriblr ill kill myself before i come here

I love the staff here…I’ve been here for almost a month now in my own room with a 42” tv and iPad and I don’t wana leave…😂The people here need to be all promoted and recognized by the president..Please do this for me,they are taking great care of me…This is how other facilities,rehab and nursing homes be and should model there work ethics after covenant Harrison workers…Good job!!!

The Best nursing care. The entire staff from the security, to the doctors, are first rate. The cafeteria is very reasonable and the food is pretty good. Everyone is very accommodating. Highly recommended.

Surgery went very well, am 7 weeks out from total knee surgery. Dr Linehan was great and PA Lindsey did the first follow up visit and also did a great job.

Out of all 4 of my deliveries covenant gave me the best experience! The staff was friendly, helpful, and so accommodating.

Don’t go here it’s not worth it. Jake on the 7th floor will do whatever he can to make your experience miserable. Do whatever you can to stay far away from this nurse. He isn’t caring, nor is he a good person. Stay far far away from 7th floor Harrison Jake. Who apparently knows he did something wrong because he refuses to give me his name.

The Nursing staff and Doctors where great. The front door guard where very rude to my 70 year mom. After hear how they treated my mom and daughter I will never be there again.

If anyone is looking for the best, and I mean the best nurse care, Covenant Hospital has the best. They have the best, most experience CWOCN/ET nurses in the state of Michigan, I am living proof.Robert Bloom

My wife delivered our baby here. Staff was awesome. So nice and very attentive. We truly had a great experience!

The Staff on 7 main has truly become like family during this hard time, my mom is dying of cancer and they are Absolutely Amazing!!! Thank you for caring! Thank you for understanding! Thank you.

Older security guard at front door refused to let me have a mask due to being low I am sick and have a new born. That is what they are for!

My girlfriend waited for 9 hours for pain meds! We would have been better off with McLaren in Bay City.

So I twisted my ankle about 1am on the 2nd and I went to the hospital when I was there I told them that my foot hurt worse then my ankle but all they cared about was my ankle cause thats what they could see was wrong....I then was sent home and about 6:30am I get a call from the doctor saying I needed to go back into ready med or back to the ER because they think I fractured my foot....so ofcorse I went back in when I woke up and I told the new nurse and doctor I tried to tell them that my foot was hurting worse the first time I came in but they didnt care....I went to covenant mainly because its a few blocks away from me but next time Im going to Saint Marys!

I will never come back to this place, 3 years ago when my oldest daughter was born we had the best people and care from nurses to doctors....now we come here for baby number 2 and its awful my wife had a c-section and from the time we hit the door it was awful people acting like we interupted there day or something forgetting to give her her pain meds forgetting to give us results back on the baby....hate to say it but there is no hope for this place us as a family have never been looked so down on in our lives

Was told theres no reason I should be sent there for contractions... Dr Suki is a midwife I would never allow in my room again.

The doctors there made me feel gross to the point that i didnt want them to touch me or help me at all i had to beg for medical advice and medication.

Excellent hospital! Very caring staff. My son was in the pediatric intensive care unit, wonderful staff!

We have received first class service and I will promote covenant to everyone! Thankyou for taking care of our son.😁

Saginaw valley OBGYN and covenant hospital are the stupidest place on this planet to be pregnant we have an schedule appointment to induced my fiancee and they told us to call an hour before we get to the hospital we live and hour 30 away and we called like they said and they told us to go home and wait for the call we were already on they way by the time we got to the hospital no one was in the waiting room we called the ob and they told us to go home as well if its an scheduled appointment they should have a room saved for our arrival and get us in at the time they have scheduled us

Our newborn is here and all I can say is I wouldnt want him anywhere else the neonatal team at covenant is second to none.

Broke my nose and all the did was look in my nose and say it was broken and then charged me 150 for nothing

The nurses were great during my stay. Theu went above and beyond for me

I just want to thank everyone for taking care of my wife and I yesterday we both have covid and they took good care of us

Covenant Harrison hospital. Foreign doctors dont do very good on their patients. They dont everything.

I have never had a bad experience at Covenant.

If you have to be in a hospital. This is a good one.Top notch care!

I called to see how my sister was doing, nurse was friendly and answered my questions. Thank you

A great place to be my family come here every time

At cafeteria cook comb beard, while cooking.. not good

Best place to birth a child in the tri cities

Er people excellent

Really good hospital

Great experience

Great place

Thank you to all the nurses out there. Thank you every body work here