Mercy-GoHealth Urgent Care

From beginning to end our visit was exceptional. Everyone was pleasant and professional. Dr. Mike was through and was willing to answer all of our questions until we felt comfortable.You have a good group at this location that work well together. 👍

So glad this center is reopened! Staff is super friendly and being able to just walk in without an appointment is so convenient. Little to no wait times.

The appointment was prompt, the staff was excellent, the care was too!

Had a great experience at this location. Appreciated their additional safety procedures during the COVID-19 pandemic, location was very clean and the current protocol allowed me to feel like the risk of contracting the illness from Mercy GoHealth was very minimal. (Which is worrisome when I’m high risk and walking into a place where I know symptomatic people get tested.) I was able to make an appt online, showed up 8 min early, was texted to come on in within 3-4 minutes, and was led straight to an exam room. Nurse practitioner was very kind, really listened, and gave me the proper treatment for a severe case of poison ivy after thoroughly reviewing my medical history. That may sound like a simple feat, but last summer I went to another place people can “Access” for poison ivy treatment and ended up suffering for three miserable months from an improper treatment despite me telling them exactly what I needed when I walked in. (I’ve had this allergy all of my life.) That “Totally Accessible” place used to be absolutely wonderful and I trusted my entire family to them (incl 5 kids) when it was only one location, but it has grown too big and gotten very sloppy. I was nervous about my first visit to a GoHealth last Fall for possible bronchitis (which turned out to be pneumonia after they did the chest x-ray) in our daughter, but they nailed it and took such wonderful care of her in a compassionate way! I’ve now brought my father-in-law twice, my husband’s aunt once (& she has gone again for another issue...pleased with both visits), been there twice for myself (which seems odd because I’m rarely sick), and will NOT hesitate to return or to recommend others needing thorough care when their doctor’s office is closed or they need to be seen sooner but their condition doesn’t require ER-level services. I’ve been very pleased with the Ellisville and Chesterfield locations! This was my first visit to Des Peres and I am equally impressed. I’ll return to any of these locations in the future. I hope it’ll be a while until the need arises (it seems to come in waves), but I won’t hesitate to entrust Mercy GoHealth with the healthcare needs of my family. I also love that they are able to access my medications from my medical records due to bring in the same system as my primary care doctor. It’s very comforting and I’ve had nothing but wonderful experiences each time. Thank you!

Tried to call in to schedule an appointment as the website was not working. The woman I spoke to could not have been more rude -- she directed me to the website and when I tried to explain that it was down she told me that she had just checked it that morning so I was wrong (even though I said that I was on it at that very moment). When I insisted that I could not make an appointment online, she said they were booked for days anyway, that she had patients to get to, and then hung up on me!

10/10 recommend! It was an easy process, peaceful atmosphere, great customer service! I appreciate the steps and processes that have been put in place during this time!

The staff is very courteous and friendly. They were empathetic and very concerned about my well-being. It is a great location. I was in and out in 30 minutes.

Excellent. In and out quickly. Xrays taken and shared with doctor. Follow up calls and exercises provided to speed healing and mobility. No complaints.

The PA I saw was outstanding. She explained everything clearly and I had a full understanding of what I needed to do.

Everyone was great. No wait time, which worked to my advantage. Friendly and attentive staff.

The staff was efficient, professional and courteous. Everything went exactly as they advised it would.

Web site that I was directed to used, said they are closed. Has said that all week long.

I’m from out of town & needed a place to take my sick toddler. They went above and beyond to double check that they took my insurance. I was able to schedule an appointment ahead of time (to reserve a spot) and had zero wait time. They were wonderful! After my son had his Covid test and strep test done they gave him a popsicle. SUPER KIND! We will back if we have anymore urgent medical needs when we are in town in the future.