Midwest Express Clinic

I came here on a Monday morning when they first opened. I only waited about 25 minutes to be seen, as there were 3 patients ahead of me. The receptionist could NOT have been nicer. She explained things in a manner that made me feel at ease and not rushed. The intake nurse who got my vitals could NOT have been kinder. She was very discreet and understanding. And the provider who saw me, did the exam, went over my test results and talked to me could NOT have been more informative, patient, friendly, thorough…etc. you get the picture. I told her that I was amazed by how well her team treated me the entire time I was there. They are absolutely awesome, and I plan to go back to this location next time I’m in need.

Everyone at this facility was very courteous , knowledgeable, and professional. If a situation ever came about again that required me using their services, I would not hesitate to go to Midwest Express Clinic. I have already started to inform family and friends about my wonderful experience at MEC . Thank you .

Was in for a laceration in my hand. Showed up on the day they switched to a full online system and so because they were not trained properly to handle this change I sat in there for four hours only to be lied to by the “doctor”. Four hours for her to tell me she saw exposed tendons and sent me to the ER to get me out of there because they were behind due to their own incompetence only to spend another three hours where they finally took the 30 minutes needed to put five stitches in my hand. Would only make sense for an issue like mine they would take me back and at least look at it before making me wait then be sent elsewhere.

I brought my little girl for an appointment close to closing and the staff beginning with the front desk to the nurse, doctor and other staff were amazing. They were so kind, welcoming and made my little one feel so special. Qale of the front desk, was extremely friendly and welcoming. She went above and beyond and gave a special gift to my little one and sent us home with one for her brother too. The doctor was so sweet and patient and calmed her immediately. Thank you all for the kindness and for helping us.

A scam for tests.I came here for some tests and don’t have the best insurance, sadly. So I have to pay out of pocket mainly, okay fine. I figured this would be a good place to get this done.I took the tests and they basically corner you to schedule a follow-up appointment in order to received your test results. You don’t have any other option besides scheduling a follow up.I didn’t think much about it until I was forced to pay nearly $200 just for a follow-up! They didn’t do anything to me, just gave me my results and I left! That’s ridiculous!! Sorry, but no. Not coming back.

I did the online check-in which was really simple once the ID upload stopped glitching. The wait time was very minimal. All of the staff were friendly. I saw Nurse Practitioner Ashley Novy and she had a great bedside manner. It was nice that she didnt push antibiotics and steroids like Ive seen at other urgent care centers. Overall my visit was great and I highly recommend.

Took my son there to see a doctor. The doctor and staff was amazing. However, the wait was over an hour with a two-year-old. I was told I would get my test results back from quest diagnostics within 2 to 3 business days then when I didn’t get the test results, I called back and they said it was 4 to 5 business days, still didn’t get the results. Called back four days later and they said they had the results, but they couldn’t share the results with me because my email was used for some other place. And I have to come all over again just to go over the results.Please make it a bit easier for mothers and people with children to come in there. Not everybody has transportation not everybody has time What if my son needed antibiotics right away and wasn’t able to get them because I had no way to the office. It’s 2024 cmon

This clinic is great!! We’ve been here at least 6-8 times since it has opened. Each time the front desk is nice and efficient, getting you ready and in to see the dr quick. The facility is clean and well kept. The nurse practitioner each time was thorough friendly and very knowledgeable. This is a perfect example of an emergent care clinic giving great care!! Thank you!!

Came in on a Sunday for a teenage sports physical for school that was needed, it was so easy to book online, & so reasonable. 30 dollars! I called around at all the other clinics & Minute Express had openings on a Sunday! We only waited 10 minutes & had a few simple patient history forms to fill out. The office was very clean, front desk was so polite, & the doctor was kind & efficient and even walked us out to the front desk & handed us all our needed paperwork for the school. I will definitely be bringing all 4 of my kids here if we can not get into our regular pediatrician. Very impressed & located in a great area next to Starbucks which is a plus for tired Moms.

The service was awesome. The clerk was it was great in explaining everything to everyone that came in including me and the service was quick and very explanatory and they was pleasant and answer all the questions that you needed, on my way to feeling better. Thanks

First time going to urgent care ever….I arrived and did not realize I was at the location I wanted to be at, but when checking in online checked into the wrong one. Ooops. But the woman at the front desk and the NP are Wonderful! (answered my questions and nice to my son) Great parking and office is very clean!

My visit was Great due to the Receptionist and the young lady who Triaged me. Very professional and fast check in. I would have given a five star. But unfortunately it seems once your Triaged your on the Doctors time the wait was terrible.

If you dont have insurance I dont recommend coming to any of these locations. I specifically chose to go to Midwest Clinic because on their website it says they offer the procedure I need done. I wasted $125 for nothing, the only thing they did was refer me to go somewhere else when I couldve just went somewhere else to begin with & actually had my money go towards getting help.

I saw provider Ashely H and I was thoroughly impressed with the level of care I received. From the moment I walked into the office, I felt welcomed and valued as a patient. Ashley is not only professional but also incredibly attentive; she took the time to listen to all of my concerns without making me feel rushed. Her knowledge and expertise were evident as she addressed each of my questions with depth and clarity. What stood out the most, however, was her genuine care for my well-being. Its not often you come across a physician who combines such professionalism with a heartfelt concern for their patients. Thank you also to the NP’s assistant Ms. Danita for her professionalism as well.

It was such a pleasant experience. I watched how the receptionist was so professional with each patient. The nurse who provided my service was just as helpful.

My Daughter hurt her ankle while playing a sport at school...so I took her to Midwest for xrays and to get her ankle checked out...we were in and out, back home within an hr and they called about her xrays and told me that she is okay and its just sprained!! What a relief that was. The ladies and gentlemen that work at midwest are amazing and they always great you with a smile and they take the time to explain. And your NOT waiting 5 hrs like you would at a hospital. I will always recommend Midwest to my family and friends.

Everyone was very pleasant. The wait time was not long check-in process was easy. I was in and out and no time thank you everyone

I want to say that I have never been to an urgent care facility from the time I walked into the facility I was greeted the receptionist was very pleasant I was treated with the utmost respect from the technicians to the nurse practitioner everything was explained to me step-by-step on what was going to happen what procedures they were going to perform I thought this might be an all-day process but thank you Midwest I was in and out in an hour and a half if I ever have to come back God willing I would go to Midwest Express

The clinic was clean, the atmosphere was pleasant, the staff was kind and welcoming, and I was seen much quicker than going to the ER. Thank you for an overall satisfying visit.

We had a great experience here with my toddler. Jackie at the reception desk was so kind and got us in at the last minute and I am so appreciative of her! The facility was also very clean. We will come back especially when we’re in a pinch!

This was a very clean place.The doctor I saw was so very nice and informative. The whole staff there was friendly and made you feel comfortable.

This is one of the worst clinics. My father came in with cold sweats and a high fever and they still released him said everything was perfectly fine and never called back with any test results.(they did not do their job) they did not care for him. Now we are at a better hospital and they took him in as soon as they got his results. If we had waited any longer he would not be here. DO NOT GO TO THIS CLINIC! We are Hispanic and they did not care for us.

I think MEC is the future of urgent care! They had an XRay tech/machine on site so I was registered as a new patient, had a pregnancy test, examination, and X-ray, all done within about an hour! WALK-IN! Wild. I predict a traditional ER or Urgent Care would have taken between 3-4 hours to get all that done!

Im not the type of person to normally leave reviews, but I felt compelled in this instance. I took my son in around 7 pm because he was sick, fever, lethargic, not eating or acting like himself....congested, etc. The NP who I believe was named Lauren who examined him was maybe in the room for about 5 min, asked about his symptoms but didnt really seem to care or was even listening. She proceeded to try and look into his ears, all the while having me put my arms around him almost as in a headlock and using my other hand to hold his face which just felt wrong. He started to cry really badly and she was getting frustrated, I could tell and upset because I wasnt holding him tight enough....well yeah, Im not gonna hold a 19 month old toddler in a headlock, its just wrong. I was very confused about this method. She took forever to look in his ears and he was crying in pain so I questioned if she put the probe too far in his ear, and she said she didnt and she seemed upset I questioned her. After that she loosely says Oh, his ear looks red so Im just gonna say its an ear infection, Im not gonna bother looking in his throat. Ill send a couple of meds. Exit is that way. Im just literally in shock at the whole thing. Im starting to get mad, my bf tells me to calm down. Well, my son does not have an ear infection, he isnt even touching his ears and they look completely normal. The only thing I saw in his ears was small abrasions from where she was poking at him, not even in the right place! And yes, they were not there before I brought him in. I ended up contacting his pediatrician who gave me BETTER ADVICE, showed more COMPASSION and EMPATHY...so I followed that and now he is doing much better. I am just disgusted and amazed that medical providers can be so uncaring and selfish and get away with working like this. So the only star Im giving this place is for the MA who was kind and the quickness of which we were able to get in. Thats it. I plan on taking my urgent care business elsewhere and hope to God that NP doesnt treat any other child - or adult for that matter - like that AGAIN.

If you want to sit in the lobby for 25 minutes then wait another 1 hour before you get seen come here. I had to leave without getting seen by a doctor after waiting almost 2hours. Their excuse is they only have 1 Doctor or 1 NP.. HIRE MORE PEOPLE THEN. I won’t ever come back here.

Wow this place was super friendly and fast. Literally right after I turned all the check in paperwork in about 3mins later they called me in. The staff was very friendly and welcoming, even the lady at the front desk. I was at Ingalls family care center in tinley on 159th and the experience was horrible, the lady was rude at registration and didn’t answer my question weather it was a urgent care center so I left and came to this place and they really had brighten up my day. This place deserves more than 5 stars.

I thought I might have had Strep, I made an appt on line. You take photos of ID and insurance on the website. Which are now saved for the future. Almost no check in when you get there. Went to triage quickly. They did rapid strep test. I left within a half hour with a script sent right to my pharmacy. For a quick test, it’s fantastic!

The office got me checked in quickly and the Nurse and Nurse Pracritioner were both very kind. I needed a doctors note for work and she was happy to oblige. I will definitely be back.Thanks

My son’s first time at the clinic was fantastic! The check-in process was smooth and quick. Staff were very friendly. Clinic very clean. Overall service was great!

Ariel was very nice and made me feel very comfortable she was professional vand welcoming. Her attitude should definitely be recognized as well as the front receptionist.

KNOW YOUR INSURANCE BENEFITSThe first time I went to the location in Tinley Park I was told my copay was $50 to pay upfront. I didnt think it was right but it was my first time and they insisted thats what it was when they pulled my insurance. Months later I see an EOB that says my portion should have been ZERO dollars. I was irritated but figured at least they now know my actual insurance coverage and I went through the process to get my refund from the clinic since they dont automatically issue them without request. Today, I go in for a similar sick visit and they once again tell me I need to pay $50 to be seen. I explain what happened the first time and they said they cant see i was issued a refund only that I need to pay $50 to be seen . The manager came out and said the same thing. I asked if we could call billing together, thry said they wouldnt do that and I would have to call billing on my own after insurance is billed. Even showing them my EOB from the previous visit with proof my insurance pays these visits in full wasnt good enough for them. I was repeatedly told I needed to pay to be seen, so thats what I did. After leaving my visit, I called the billing department and explained the office insisted I needed to pay $50 based on the information they got from my insurance. The billing department looked in my account and said that that shouldnt have been the case and that I should have questioned it there in the office so they could have billed me correctly. I told her that thats exactly what I tried to do. So now I would like a refund. The billing department said they put in a request to refund me within 24 hours, and that there is now no on file that I shouldnt have to pay anytime me or a family member goes for a sick visit. Although Im not sure I will be returning, its unfortunate because they are the closest and the fastest express care near me but I just cant believe the way this was handled. I advise that anyone whos been there check their EOBs and make sure they are not due a refund.

Staff was extremely nice & accommodating. The nurse practitioner that assisted me, Ashley was very nice & very knowledgeable. Thank you.

The receptionist was very nice. My son needed a sports physical. The doctor was quick and friendly!

I feel compelled to share my recent experience at Midwest Express Clinic to ensure others are aware and hopefully prevent anyone from encountering similar distressing circumstances. As a healthcare provider myself, specializing in psychiatry, I approached my visit with the expectation of receiving professional and compassionate care, especially during a delicate time as I was experiencing a miscarriage.Upon arriving at Midwest Express Clinic, I was greeted with concern by medical assistants and Nurse Practitioner Sandeep regarding my health condition. Sandeep was compassionate and assured me that my Hcg level would be drawn shortly. While I understand clinics can get busy, I had been waiting for an hour, feeling dehydrated, and endured several unsuccessful attempts by medical assistants to draw my blood (all of whom were kind and understanding, despite my difficult veins).Feeling emotionally and physically exhausted after a full day of work and patient care, I requested water from the last medical assistant, who informed me that NP Sandeep would come in to try. Instead, Naila entered the room without introducing herself and proceeded to inform me of the difficulty of my veins. Frustrated, I asked for someone with experience, to which Naila responded by stating she did not appreciate my attitude and raised her voice, declaring, I will not be spoken to like that! and Im not drawing your blood!Shocked and upset by her behavior, I asserted my rights as a patient, stating firmly, Excuse me? Im the patient, and youre the provider. You cant talk to patients like that. Naila then threatened to call 911, claiming I was hostile. She continued creating a scene in the hallway, insisting I leave or she would involve law enforcement.Feeling distressed and emotionally drained, I took a deep breath, walked out, and approached the front desk to request the patient advocates contact information. This encounter left me feeling neglected and abandoned during a critical moment of need, as Naila’s refusal to provide necessary care violated fundamental principles of patient care and undermined trust in healthcare providers.I did reach out to the patient advocate, and Madison was exemplary in her response—empathetic, attentive, and apologetic, agreeing that no patient should be treated in such a manner. Later, another patient advocate member called apologizing and empathetic which I appreciated. As healthcare providers, we are trained to be empathetic and caring towards patients, and we are taught how to deescalate situations, not escalate them.It is my sincere hope that by sharing my experience, others will be empowered to advocate for their own care and recognize the importance of professionalism and empathy in healthcare settings.

On Friday I went to the lakeview location because it is near my work and they were fantastic! I was treated with respect, tests were run, I was prescribed medications, and received a diagnosis. The next day I developed a fever and my symptoms did not improve. I decided to go to this location, near my home, that was a mistake. I do not feel the provider at this location listened to my concerns and provided poor patient care. Her recommendation to me was to monitor my fever and apply a cold compress she also kept suggesting I had covid, even though I had already been diagnosed with an infection and prescribed antibiotics at the lakeview location a day prior. She did not repeat any testing or recommend any additional testing such as bloodwork, which had not been done yet. She kept trying to push covid on me and asking if I was sneezing and coughing, which I wasn’t, those were never symptoms I was experiencing. She told me to go home and take Tylenol. So I did, and then I had to go the ER because my fever got worse and was in fact related to the bacterial infection in my body and was not because of covid. I needed to receive IV antibiotics and was prescribed additional oral antibiotics by the ER. I will never go to this location again.

UPDATE: An antibiotic prescribed to my 10 yr old son by a dr at midwest clinic caused him to excessively vomit and caused diarrhea that was horrible. When I tried to call for help on what to do I was told they couldnt do anything because the dr my son saw was at another location and they would have to contact that dr to get another antibiotic prescribed to him. I was told they were contacting that dr and they would call me back that day before the end of the day and not only did I not get a call back THAT day but they didnt call me for 2 more days either. I finally called back for a 3rd time after no one from Midwest called to update me. My son was violently ill obviously from the dosage of the antibiotic they gave him and they couldnt even call me back to tell me to at least stop the medication (which I already did of course anyways). Currently I am still since on hold bc no one can give me any info or a straight answer about who I talked to before at the front desk that took my message and why no one called or followed up with me to prescribe my son a new antibiotic option. After answering me they are still trying to reach the other dr (3 days later) and unless we come back in and pay for another visit to see a different dr they will not prescribe him a different antibiotic. Now I have to wait to be seen by my sons pediatrician instead bc this was a waste of time to help his infection and delayed the process of getting him cleared of the infection by another 3 days and 2 additional co-payments and 3 visits later hes still sick and all we did was spend 2 days trying to relieve the symptoms of the medication he was prescribed...

Very clean and professional setting. We were in and out. Staff is so friendly, have been here multiple times and always the same great experience. My go to Urgent Care. Definitely recommend.

Went in on Friday and Reilly thought that I had a spider bite, gave me antibiotic salve and pills. Got worse. Went back on Sunday and thought that it was an allergic reaction from salve. Went to my regular doctor on Monday and was told that I had shingles and he put me on medicine for shingles. So very unhappy that I didn’t get the right diagnosis to begin with because with shingles it is important to start the medicine right away. Also the shingles are on my eyelids and eyebrows and if left undiagnosed could lead to blindness in the eye. My doctor knew as soon as he looked at me that it wasn’t a spider bite.

The nurse and nurse practioner were so kind, and friendly. My son is a nervous patient, and they did their best to get him through his first xray.

Efficient website to make apptmtSaw doc/np within 5 minsThe resolve script is clearing up my issueSo far

Everyone was very kind and polite. They accept many different types of insurance. The waiting room had a Disney movie playing which entertained my 5 year old. The facility is immaculately clean. I would definitely recommend this clinic to everyone!

Amazing experience. The front desk lady, medical assistant, and doctor were all extremely kind and knowledgeable. They figured out the cause of my ear pain and found ways to help me manage it. This place is definitely the place to go if you need to visit an urgent care facility.

Great professional people. They treat everything and if you’re not sure just call and ask before coming in. It’s quick and efficient. Thank you

Wonderful. No long waiting to be seen. The staff are friendly, and professional. The facility is very clean.

Wonderful service. Very easy to check in online. Didn’t wait long to see provider. The NP was very good with my son.

I come in weekly to get a B12 injection; the wait is minimal and the staff was very courteous. I received my injection and was out the door. I make an appoint for the next week with ease.

Very impressed with this place! We were in and out quickly and a follow up call within an hour with results. Definitely a place we will return to in the event of any future emergencies!

Biggest rip-off. Be sure to ask what the cash prices before you even disclose the fact that you have insurance otherwise theyre going to completely rip you off. I went in to get a covid, flu, and strep test when I thought I was sick. I was maybe in the building for 20-30 minutes at most. Disgusting greed

Staff and doctors were great!! Very quick too. In and out in 45 mins

Always professional, fast, and clean facility! Staff is amazing! I love coming here and go out of my area to come to this location because of how nice staff is.

Quick and easy checkin. Great staff. First time going for my little one. No regrets in and out. Highly recommend

Best experience I’ve had at Midwest Express clinic. Receptionist and nurse were both very kind and knowledgeable. The location is very clean and I was in and out. No long wait at all

Everybody there is so professional and they dont care a what time you go, they will take care of youI went to get a ear irrigation sunday 4:30 pm exelent service

They are very caring and compassionate and are very concerned about your health and well being I went in so sick and could hardly move they came to car and got me and took care of me very fast so I wasn’t sitting and waiting forever thank you guys so much

Excellent service all around. Everyone, Friendly, helpful, very detailed and thorough. You are in good hands, top notch care all around. Three visits here and Thanks to their team, always excellent helpful thorough experience

I have been here a few times. Every time I get the feeling like they really want to help me get better. The doctors just don’t passive listen they really make me feel like they care. Thank you

I was very impressed with the level of care that I received. They were very kind and compassionate. I highly recommend Midwest express and I would definitely use them again if needed. I was informed to call for my lab results but all they did was email them to me. I was unable to understand what they meant. It would be nice if someone talked to me about the results.

The ladies in the office were truly amazing and easygoing. Most time when you go to a clinic, it’s either take too long, have nasty attitude or simply just don’t care..but not this location! I loved it. I went for my DOT medical card renewal and was done within 30 min of arriving.

The staff was Marvelous, service was excellent, and little or no wait time at all . I live in Florida and injured my knee that is how I came to Midwest express thank you very much

Daughter was misdiagnosed. I had to pay for a 2nd visit 1 1/2 days later because her condition had worse. Also had to pay for a 2nd medication since the first did not work.

I took my wife to this facility yesterday and all of the staff members were helpful and compassionate. We were seen very promptly. I would definitely recommend this facility to anyone in need of medical assistance.

Reasonable time spent in the waiting area, followed by great thorough service, did I mention good atmosphere. I will be back.

Lovely facility! The person behind the front desk (I didn’t get her name, I should’ve!) was so kind and helpful!

I was very pleased with the online registration , everything ran very smoothlyAnd the professionalism was excellent!And im feeling much better !!!!

Front staff was very courteous and thorough. Medical staff was very knowledgeable and caring. Thank you for your care.

The staff was great and efficient! They took us very fast with no complications at all. The doctor was great with my 6 year old daughter. She was in for a bad case of pink eye and the doctor kept both of us giggling. She was very friendly and kind and efficient!

The girls at the front were very nice! I especially want to give a BIG thank you to Dr. Sherri Lynn!!!! She was awesome!!!!! So friendly & took the time to explain things to me in detail, which you dont always get with doctors, and she was also very knowledgeable!!!! I wish she was always at this facility! She was filling in from Cicero & I wish I could have her as my go to primary doctor!!!!!!!!

Front desk was awesome. Nurse was also amazing and doctor was outstanding

They were quick, friendly and efficient. I would recommend this place to everyone

Bit of a wait but worth it. They were extremely busy but all very nice and did their best to get everyone taken care of while still being patient and pleasant. Dary attended to me and fixed up my finger and gave me a tetanus shot. She was amazing! 🤩 So great that this is my first ever review! Will recommend to everyone. Thanks for helping me and being so nice!

Office was okay, but the receptionist computer monitor was held together with tape. The test results are handled by a 3rd party website (Quest Diagnostic). I needed to make an account and then it asked me to confirm the year and model of my car, and my college. I didnt appreciate my results being locked behind something so invasive.

Held my place in line by registering online. Was in and out in less than 30 minutes and was in a room within 5 minutes of walking in the door. Staff was friendly, nice and efficient. Highly recommend!

Very clean service was fast and ladies were all very pleasant to deal with! Stay smiling ladies you are all great!

The practitioner there is horrible she barely looked at my wrist wrote me a text prescription for s steroid and sent me home not even a ace bandage

I registered online at a different location, when I called to ask a question about holding my spot in line, she told me it’s not an appointment, it’s only to hold your spot for registration and the wait is 1.5 hours. So I called this location before I went in and they told me the wait is 45 minutes. I get in there and they told me I have to wait 2 hours. I decided to wait because the wait didn’t look so bad. I sat there for 2 hours until triage seen me and then she told me I needed to wait another hour to see a provider. I walked out and left. Don’t waste peoples time and staff needs to communicate clearly to each other. Another person walked in while I was there and called ahead of time, when she showed up, they refused to take her. My case was extremely minimal and I knew what was needed and they couldn’t help me.

Front desk was quick and helpful. And doctor was kind and informative

Dont even have to make an appointment! Just go to their website and check-in so they already have all your information. Then you just walk in at your convenience. Literally took maybe 5 minutes to fill out online information. Once arriving at the office we were in and out, 20 minutes max! Plus prescription had already been sent to the pharmacy. Definitely the best clinic visit I had ever been to.

I used the Midwest Express Clinic in Tinley Park. They provided fast service with a smile. The young lady at the desk was courteous. Both the nurse and nurse practitioner were great. My wait was not long and they provided fast and excellent service. I would definitely use the Midwest Express Clinic again.

I was in recently due to strep. The front desk staff was very kind and professional. The wait time was about an hour before I saw the nurse practioner but a wait is always expected with any type of urgent care, they did have options for check in to have set appointments which is awesome. The triage tech was great and listened to all my concerns. The nurse practioner was quick and kind, listened to my concerns and immediately sent in a prescription for me to start. I havent had many good immediate/urgent care experiences in the past, this was by far the best one Ive ever had. 5/5 stars.

Although it took a little longer than I expected, everyone at the clinic was very nice and professional , they make me feel confortable, excellent service thanks.

Yes there was a wait but that was expected w a walk in appointment. The medical assistant was great, knowledgeable and efficient. The nurse practitioner was amazing and interacted with my daughter (the patient) in a very caring way.

Did not do ear irrigation lying saying that she would blow my ear drums. She could have done it softly other provider say you can clean your ears weekly. She really didn’t want to do it. But it’s cool Amazon will have my money not Midwest express had me wait 2 hours to not provide anything but some flimsy nasal spray. Sorry facility

Was my first time here and everything went well.fast service and nice and clean.

I walked in with no appointment. Was seen quickly and the facility is clean and the staff is friendly.

The place was busy but in the middle of cold season it can be expected. Was in an exam room within a few minutes of my appointment time which was a good thing. They were fast and professional.I would recommend them.

Zarri is the best I refer anybody to her because she has the best customer care she will get u in and out! ❤️

Great job 👏well done 👍Fast service

Very professional. Took time to listen and as well explain my symptoms and what needs to be done to treat your symptoms.

Wonderful staff! I think I waited 40 minutes as a walkin. Really not a bad wait. And was seen right away when taken into the back. Prescriptions were sent immediately to my pharmacy and Ive already started to feel better.

Short wait time. Girl at front desk was very friendly! Doctors listened to issues. Would definitely come back here again if needed!

Went to get a gender ultrasound today. The best staff ever and best Ultrasound technician! Super friendly and loving and made sure to keep it all fun and create a great experience and memory. 💕

My husband went in and voiced his concerns to the doctor, who dismissed everything he said and then refused to do any further testing or labs. She then decided to tell him she was also sick and still at work, in an attempt to downplay his symptoms and told him he was fine to be at work, which my husband works a very physically and mentally demanding job that doesn’t consist of being in a warm office, telling patients their symptoms aren’t real or not as bad as they think, but that’s beside the point. The whole appointment felt very transactional, as I said before she wasn’t even paying attention to him while he told her his symptoms, she seemed to be in a hurry to move on to the next patient, appointment was all of 3 minutes.

I chose this urgent care clinic based on previous glowing reviews, and in the end, I was not disappointed. Everyone I interacted with was professional, friendly and kind. The clinic was clean, pleasant and cheerful, my waiting room time was surprisingly brief. And then there was my actual experience with treatment, which was exceptional. I had an embedded tick removed from my finger, which involved some necessary pain. My NP along with an assist from another very kind & patient healthcare practitioner who guided her and held my other hand through the procedure. A prescription for antibiotics was quickly called into my pharmacy. If I ever need urgent care in the future, absolutely this is where I would go. Thank you everyone! Five radiant stars⭐️⭐️⭐️⭐️⭐️💕

Steph was very courteous pretty quick that was my third visit and I had a WellCare check up in blood work which was great and the nurse practitioner I seen she was wonderful its a fantastic service

I had bad experience with this clinicNo good communicationI call for several time but no one answers and did not solve my problemI am diabetic type 1 requested several time to refer me to endocrinologist but no body is answeringI am really upset

The front desk is very friendly and efficient. I came in and was the first one. Then another person came in and was able to fill paperwork out faster. I figured I would have to wait longer but I was called first.The PA was very friendly and knew exactly what was going on. I was told what to do and prescribed an antibiotic. Will definitely go back if I need immediate assistance.

Very nice staff, they really care about the patients.

I have been going to midwest since they opened the hospitality is great and so is the care everyone is so friendly. I definitely will continue to be a patient.

Dr.Darryelle and Linda A.P.Exceptional work fast and extremely friednly 100%recommemded i went to the E.R. twice at other 2 hospitals and they didnt find anything but i was feeling a very painful chest pain and when i went to this clinic she prescribed the right med.and now i have no pain at all ..it was a respiratory infection.

I was at this clinic two days in a row. One day was afternoon and next day was early morning with my son. They got me in and out within 30 minutes if that. And day two with my son, I was literally seen at 8am and walking out at 8:15! They are exceptional! I will always take the ride to go see them instead of the urgent care closer to me! The ladies were also kind and happy to do their job!

Office was clean and bright. Staff was pleasant and knowledgeable about policy and procedure. No delay between triage and doctor visit. Staff was very pleasant and accommodating the next day, when I had follow up questions. Great experience.

I have not yet secured a primary physician and was feeling poorly. I did the online registration and went to the clinic shortly after they opened. The experience was top drawer from reception, to intake right through to exam and prescription.

Day 4 of RSV 😷Kyler is feeling much better but his breathing is still not well. We need to continue breathing treatments and antibiotics. But so happy he is finally walking around and talking again. He really scared us when his oxygen levels dropped into the 80’s and glad we didn’t have to take him to the hospital thanks to Midwest Express Clinic and Dr. Anita. We can not thank you enough for the care and treatments you helped our little guy get through this. After getting in the car leaving the visit Avery says she loves that Doctor ❤️

I wish there were a 10-star option on here because the Midwest Express Clinic off of Harlem in Tinley Park deserves that!! We were very impressed with the Midwest Express Clinic!!! We had just moved to the area, had two sick little ones, and over an hour from our pediatricians. So appreciative of the quality of care my boys got here!!

Very nice people. The woman at front desk was super nice and accommodating to my needs. NP was super nice as well - very fast and efficient. Will definitely go back there if I ever need to

Quick service, kind and professional attention, and an accurate diagnosis have me on the mend and VERY appreciative!

Outstanding service and care from a NP named Patrice. She went beyond what would be expected nowadays and was kind and caring the whole time. So much better than what you get from your typical rushed and inattentive medical visit.

I loved this place for the convenience of how close it is to us and how exceptionally nice the employees were especially after working in an urgent care setting prior they were amazing. But the downfall is that if you don’t want to be charged the same as an ER for a simple glue fix to an eyebrow or anything of that nature don’t come here. A little shady how they charge. I worked an an urgent care setting for over 6 years and we did many lacerations, sutures, casting you name it and they were never billed as the same as a ER. If I would’ve known I obviously wouldn’t have gone there for something so simple. And this has nothing to do with insurance. We have one of the most widely accepted insurances and I spoke to the insurance company regarding this matter and it’s 100 percent how they coded and billed it all for more money.

Went for a school physical for my daughter. The visit had a fair wait time and the staff were all very pleasant. The nurse was efficient and pleasant and the nurse practitioner that saw my daughter was excellent.

Super nice everyone was so pleasant and the place was incredibly clean!

Fast, clean and everybody have smiles and patience, my favorite was my Dr Melinda such a sweet heart. Made me feel so comfortable and answered all my questions.

I have generally had a good experience with this location....I Recently (July) got a TB test through Midwest Express Clinic (Tinley park) that was required for employment, everything went very smoothly in the office. I was told I would be contacted with the results with in a week or so. I called today to find out that they dont have a record in my file of taking a TB test. The receptionist was nice enough to look into it further to find out their diagnostic center does have a record but didnt have enough specimen (blood). I was charged as well having blood drawn for a service they didnt make a record of in there own system? Where is my blood at, why was I billed, and why was I not contacted are all questions I have right now.Im disappointed and kinda shocked to say the least.

Super quick super easy was super super great 😊 experience This will be my new urgent care

The staff was so amazing, knowledgeable, and friendly. They took my son as a walk in, gave us the best care, and made sure that we had everything that we needed for him to return to school.

Very professional, it was quick and easy for me. the woman all there were very Nice and most of all very helpful!! My experience went really smooth I didn’t even feel the shot that I got!! Thanks again for everything

All I can say is if you want REAL medical help and advice…….DO NOT GO HERE!

Service was great. I just did not enjoy waiting 40 minutes while we were waiting for the doctor to come into the room. But other than that, everything was phenomenal.

The Doctor was extremely thorough, took her time to answer my questions. She was compassionate, had bedside manners. I had several vials of blood drawn for tests, my veins were rolling. She made small talk and jokes to lighten up the stress. Highly recommend

I was able to walk in and be helped at a good tim e .everyone there was so helpful and kind

I hate going to the doctor for anything so I’m always apprehensive but from the moment I walked in I felt comfortable and I had preregistered so no annoying paperwork. They took me right away and my Doctor made me feel relaxed. I had a bad sinus infection and she checked me out, prescribed medication, answered all my questions and told me by tomorrow you’ll feel better. She was right and hopefully this thing will totally clear up soon. Thank you Doctor Derry!

Great and helpful staff with wide knowledge.Care with heart and smily treatment.

It was very easy to pre register for the appointment and when I got there everything was set up in the system. I was the 3 rd person in line it took about 15 minutes to get triaged and then another 10 minutes before the doctor came in.Doctor was very professional listening to my symptoms and checking me overe. Al’s in all it was easier than going to my regular doctor.

I had a 2 oclock appt. Waited 5min. and was called in. I had no wait time. They were all very nice. Dr. took good care of me. Would highly recommend Midwest Express

What a knockout staff! My son & I have to visit frequently due to the autoimmune disease he has, but the Tinley Park location of Midwest Express has made both of our lives much easier & comfortable. The desk staff always greet us kindly & readily. The waiting time is so minimal, we barely need our cell phones to kill time. I’m sure there are many names to note, but N.P. Caryn has been so caring, sweet & thorough. I HIGHLY recommend Midwest Express for quick healing wrapped up nicely in smiles from all of their staff.

Everyone is as nice as could be There was a pretty long line of people waitingto be seen & in the rooms but they werevery efficient in taking care of everyone !I came in for a Covid test and only had to wait about 20 min for the results..

Visited this clinic in a Sunday. The staff were very friendly & got us in and out promptly. We were able to fill our prescription within an hour and appreciate all of the assistance they gave us!

We were in and out. Having Sunday hours is a huge plus. Dr was very cautious in her treatment which I like as a parent.

I took my one year old son, one week ago , to this clinic. They misdiagnosed him with an ear infection and prescribed him antibiotics for 10 days. I know he was misdiagnosed because 2 days later after visiting the clinic, his symptoms were not improving, just getting worse, so i took him to emergency where 3 different doctors looked at his ears and confirmed to me that he has no ear infection. In fact he had a viral infection that didn’t require medication. Im very disappointed by this clinic.

Hello: The employees were very professional and greeted us with a smile. I wished the kids primary doctor worked at the facility. I would transfer them to Midwest Express. Thank you for the exceptional services. Elainea and the Webb children

It was a clean environment and your.team were very pleasant

Made an 11am appointment for a DOT physical and was told your appointment doesnt matter until you actually check in and get in line so I called ahead and asked how many people are waiting and was told 3. Got there 7 minutes later and there were 10.Was told I could wait in my car because there were people coughing and the place was like a sardine can. Waited in my car for over an hour and went inside to check how much longer the wait would be. She claimed they called me and it went directly to VM and they left a message. I showed ger my call log and VM and she says sorry i have to put yiu back at the bottom of the list. What a joke. I walked out. Wasted almost 2 hours

They’re so fast to get an appointment and results

Always so nice and empathetic thanks for making me feel so much better!!

They have such kind and caring staff!! My son had Dr.Karen and she was very good at making my 3.5 year old comfortable and checked him out at such a fast pace. Best express clinic I have ever experienced for my child.

The nurse and the dr were both very nice and funny and caring. It was a good experience, and Im glad I have this option so close to home when I need it.

I dont go to doctors or clinics since the covid situation and had to go to get a concerning nasal issue looked at on Easter Sunday. I was happy to see masks were not forced and the staff was very pleasant. Its a new facility and was clean and beautiful. I would definitely visit again if the need arose.

A total riff offMy wife and my two kids came to this clinic seeking medical help.. they all have soar throat, cough and fever..The nurse did not prescribe any medication and recommended to gargle with Luke water and salt and buy over-the-counter analgesic..Seriously??? Is that hard ??Did we pay for this ???Are you taking your patients for idiots ???You don’t even know how to diagnose a disease..you are clueless!!!!Healthcare is not for you !!!This is a total scam !!!These nurses are incompetent !!!Now I am taking my family to an MD

Appointment made online and they called me back very close to it. Waiting area clean. Front desk staff and medical staff were friendly and caring.

The staff was great in particularly Ari. 👍She was so gentle with the kids they didnt even cry or anything when she swabed their nose! Love her!

The entire process was very quick and done within an hour. I checked in and filled out my paperwork as soon as I got there. The nurse quickly checked my vitals, gave me my covid and flu tests that I initially came in for due to concern about my covid symptoms then walked me over to the room that Dr. Riley soon came to speak with me in. Everyone was very pleasant.

I lucked out only 2 people in front of me . They were professional and they sent over 2 prescriptions before I even made it home Osco texted my prescriptions were ready for pick up, great experience. Would highly recommend

No long wait, the nurse was nice! We had a nurse practitioner who was very kind and informative ask if we had any questions. She was very kind to my 10 year old

Great staff from receptionist to doctor.Special shout out to Jackie she made it so easy to register, after an accident and concerns she made it less stressful.

My first visit to the Midwest Express Clinic on S Harlem Avenue in Tinley Park Illinois was great! The entire staff was friendly, professional and very attentive! There was no wait time, I was in and out! I would definitely recommend this location.

First time visiting, positive experience. Very friendly staff.

Very easy check in and quick visit. Nice staff!

Walked in for a dot physical was seen pretty quick. they made sure I understood everything that was going on as it was also my very first dot physical.Very welcoming and friendly. Definitely quick visit and worth it… oh and it’s a brand new office!!!!

They were very Nice and efficient It was definitely the fastest visit. I’ve had in urgent care. Appreciate it. Thank you.

Fast service very clean front desk service was awesome !

6 months ago my rating was 5 stars! Yesterday I went in and I was literally refused complete care by the nurse practioner! I went in for multiple reasons. From my ears and throat hurting to a visible stye on my eye. To waking up and not being able to walk or put weight on my ankle. I was TOLD either I get the top or respiratory part of my body checked out OR I get an X-ray done. I had to chose ONE because insurance will think they are trying to defraud them and will not pay for my visit! I chose the X-ray because I was worried my ankle may be sprained. Even after expressing the need for a simple physical Check up. My other concerns were dismissed & not addressed. Ive been taking over the counter medicines for days. Yet the pain isnt getting better and the stye isnt fully healing. Not a hypochondriac but what i have something that requires antibiotics. But Id never know unless I go see my pcp; whos didnt have openings; or if I go to a hospital; which is made for more severe emergencies. I thought thats the purpose of an URGENT CARE to get FULLY taken care of ASAP. Staff was nice but not enough to fully do their job. Because I went home and was told to do what I was already doing. Which hasnt been completely working which is why I went there in the first place!

Brought my 6yo in for possible pink eye. She was so patient dealing with my daughter. So sweet with her and made her feel comfortable and not scared. She went home laughing and excited she received a tiara, sucked and sticker even though she new eyes drops were coming when she gets home lol.

The staff was wonderful there... The whole experience from check in until addressing my issue was top notch.... This place is highly recommended and will for sure visit again if I need medical attention ... Thank you for the great experience

I use urgent care twice a year, or so, for acute sinusitis. It can get quite severe. Anyway, as I was getting sick I B-lined to the urgent care I have used in the past which is a few miles from home. They were closed, of course….so I googled up the newest alternative and Midwest Express in Tinley Park turned up. I called, and the lady/nurse that answered was sweet and kind, and she informed me things were quiet at the time, so I B-lined straight there. The receptionist was very sweet and kind too. Then the nurse with whom I spoke on the phone took me back to an exam room and did all the vitals, etc., then a few minutes later this absolutely beautiful woman in a white lab coat walks in and introduced herself, Josiah, perhaps different spelling. But she was amazing and gave me the exact treatment I needed to stop the acute sinus infection. I hope she reaches all of her aspirations as a physician and more.

Entire staff was phenomenal, this is the third best clinic I have visited, and once again excellent service!! Wait time was short, the Physicians/Nurses listens to your concerns and come up with the best plan/solutions.. Keep up the good works crew.. 🥳

All patients were checked in right away. Staff was informative and helpful. Waiting room was clean and comfortable. Will recommend.

Hands down the most professional, staff with quick service. Especially with me having 3 rambunctious boys they were able to get us in and out quickly and get us on our way. THANK YOU!

Prompt service. Very hospitable physicians assistant. Wiped my wound with alcohol & prescribed an antibiotic. Would recommend. Quick service.

My 10yr old was seen for a cough that came from Covid. He listened to her lungs, nothing else. Said I’ll give her a prescription for cough syrup. Went to pharmacy to pick it up- he gave her an anitibiotic in pill form. I had to call back to have him send in a liquid form of cough syrup. Went to pharmacy again, he prescribed amoxicillin. Another antibiotic. She didn’t need antibiotics, she needed cough syrup as he said he was going to prescribe. Now waiting to see if he can send it the right medicine. Meanwhile I have a 10yr old with out any relief- would not recommend. Kind of scary just writing off wrong meds not once but twice .

Tech was great easy taken right away Ty!

I needed Pre-surgery clearance, and needed chest xray & EKG. Went online, was able to book same day appointment, appointment was 30 minutes after I tried to book.Friendly staff.

Very pleasant experience. Waiting time was less than 15 mins. With tests & Dr visit I was in & out within an hour.

Friday evening appt. Got in quick. Very friendly staff. Took care of my ear trouble and had me out heading to pharmacy in 30 minutes. Would definitely recommend

Love them there super fast and very kind!

Everyone in that office was very professional and caring.

Was feeling under the weather couldnt get in to see my doctor.came to midwest clinic.didnt have a long wait time which is amazing.everyone from the lady at the front desk to the triage nurse to the doc was amazing.

Horrible service 2 people when I came in,2 hour wait

Everyone was so helpful & personable & got me in & out very quickly!

Yesterday was my first time to the clinic and it was awesome. Very good service at the front desk and very kind and doctor was amazing. Thank you so much anytime I’m sick I’m going there.

This was honestly the best experience I have ever had at a clinic. I usually get pretty nervous but I felt much more relaxed after the visit and lab tests. Great experience!

Friendly people services above what I expected, got me in and out on my lot of time after two days of medication back to Normal

We were able to obtain the proper “sport’s physical” paperwork needed for high school baseball. There was a little bit of a wait, but for 5 o’clock on a Wednesday, not bad. Friendly staff.

Hours listed say they are open until 8 . Showed up at 730 to be told they wouldn’t be seeing any other patients . Would recommend they list their actual hours so people don’t waste time getting there to be turned away .

Very caring and knowledgeable staff. We were in and out quickly thanks to the online appointment system and registration. When the need arises will definitely be back.

Everyone was so kind, cheerful, and friendly. I’ve never been greeted with such a nice medical staff! The provider was just as great! Will be back when in need!

Came in for an ear infection was seen right away very friendly and caring.

I waited 2 hours after scheduled appointment to see someone and a hour to see a doctor and he was so incredibly rude. I don’t recommend this place for illness or fast service.

2nd time I went there , made an appt online waited 5 mins , they called me in then immediately seen by dr after that , was in & out within 30 mins total. Very clean, very nice, helpful, fast especially when you don’t feel good.

Great experience. The staff was amazing and very helpful. Not an long wait time either.

Many urgent care facilities make you wait for hours, but I was in and out in 45 minutes! Staff and doctors were knowledgeable and helpful.

Been going there for the past year most recently went there was pretty disappointed the girl who was taking care of me just started had very little training took a while to get my blood had to do it a couple times went back to get the results was feeling very sick after the day of testing picked up something at the facility ask the nurse practitioner if she could prescribe me some penicillin totally ignored me ended up prescribing me some cough medicine my insurance didnt even cover it wouldnt prescribe me to Medicine my insurance would cover but prescribe me medicine my insurance doesnt cover wont be going back anytime soon

I came in with a issue I had. Very friendly and helpful at the front desk. The doctor I seen was very nice and listened to me. I appreciate the kindness from them

Literally the best healthcare experience I have ever had. Josina actually listened to me and every single one of my concerns - even the ones I didn’t initially go in for. It was the first time I’ve ever felt like a healthcare professional cared about me and wanted to help me get better.

There always pleasant and nice and very patience and they always listen to you and they make sure they give you they right treatment keep up the awsome work

Clean facility with a friendly and professional staff. The entire process was efficient. Definitely my new go-to clinic!

Very clean place. Great staff. Very very nice! Doctors they are so understanding, and caring 😊. If I need quick medical care. I know where Ill be going.

Clean Facility, reasonable waiting time (I didnt actually wait) .. smooth process of checking in.The front desk lady and the Dr. Were really nice with my kid.. and made it really smooth to do our check up..my kid was happy about the stickers, suckers and Avengers masks they give out for kids..Tinley Park is lucky to have you

I was a new patient. After filling out paperwork I was called in 10 minutes Nurse taking information and vitals was friendly and PA was too Listened to me and sent prescription over before I even left office

My kids he was hurt. His elbow ,They was gentlewith him and talk to him nicely and answer any question. He asked he feels better now. Thank you for everything

Very friendly and professional, amazing staff from welcoming to goodbye. This place for sure will be our clinic to go for medical needs. Thank you and Keep the good work.

It is really always great to visit Midwest clinic they always meet up to all the expectations great experienced nurses,friendly staff and loved thats you just can walk inn and see there 10/10.🥰

Over all I give the staff and doctor five stars. Wait time was very short and the lady doctor was very nice she took the time to go over everything

Got in and out in an hour. Staff were both professional and nice. NP was thorough and knowledgeable.

I had an appointment today , I walked up to clinic I was 10 minutes early , the girls at desk said I had wait outside until 8am , my appointment was 8am ,I waited 5minutes and went home , I didnt know I could be treated like Im from a 3rd world country , this is tinley parkpark

Karen, Nurse Practioner was absolutely the best.Kind and very thoughtful and helpful . Went above and beyondWould definitely recommend.Augustine & Carol

WONDERFUL STAFF also I have never in 27 years seen a clinic so organized and clean and just so comfy to even be there.

Went to Midwest for the first time. Staff was very professional and helpful. Service was excellent with not a lot of waiting time. I would definitely go back if need be.

What’s the point of making and appointment and then an hour goes by and I still haven’t been seen. I would have went somewhere else that actually sticks to appointment times. Truly a waste of time and will not use this place again.

The reception was good and they were nice, and the doctor was nice and treated well , Most importantly, I didnt wait long

Staff was extremely nice and helpful. Wait wasn’t bad, only about 15 minutes. Would definitely use MEC again.