Overlake Reproductive Health

We cant express enough gratitude to Overlake Reproductive Health for their exceptional care throughout our journey to parenthood. From the outset, their professionalism and efficiency were evident, making the entire process smooth and stress-free. They were incredibly considerate, addressing every question and concern we had with patience and clarity, no matter how big or small.The relationship we developed with them was crystal clear, built on trust and open communication. Their welcoming premises and gentle staff created a comforting environment, easing any apprehensions we may have had. The doctors and staff were not only highly professional but also deeply empathetic, understanding the emotional journey we were on.Thanks to their expertise and support, we now have the joy of welcoming a beautiful baby into our lives. I wholeheartedly recommend Overlake Reproductive Health to anyone seeking fertility assistance. Their awesome response, combined with their compassionate care, truly sets them apart. Thank you, Overlake Reproductive Health, for making our dreams a reality.

Last year in January 2023, my husband and I decided to go to a reproductive health clinic as we were struggling to get pregnant. For a few years now I’ve known I probably have PCOS, but was never formally diagnosed with it. Overlake was able to help confirm this diagnosis after going through their very thorough process. Initially I was discouraged to find out I really did have PCOS. However, the doctor that my husband and I saw was incredibly encouraging and reassuring. When you’ve been trying to have a baby for nearly 2 years, hearing the words “we are going to help you be successful in growing your family,” it meant a lot to us! After going through the initial process of checking my egg supply and health of my fallopian tubes, my doctor determined that the PCOS was the biggest contributing factor to not being able to get pregnant. I wasn’t ovulating on a regular basis. They started me on Metformin (even though I don’t have diabetes), because it’s been known to help with ovulation as well. My doctor said after 3-6 months people start seeing results and getting pregnant. Right at the 3 month mark, we got pregnant!!! We are so grateful to our Dr. at Overlake Reproductive Health! I want to be sure to mention that not every method works the same for other women. This is just what worked for me and my situation! :) We will definitely be going back to Overlake and referring others as well!

Very unimpressive experience with them so we moved to a different clinic before starting any treatment. 1) all their files are paper files…in 2024. Their portal is awful and they don’t offer any option for electronic signature, which can be difficult if you don’t have access to a printer/scanner 2) worst, most painful blood draw of my life. Left bruising on my arm for weeks, ~3-4 inches 3) they would call and email me to request documents/information about/from my husband. Their reasoning being “usually the husband is working and asks us to talk to his wife.” I am the primary earner for our family, every time they called, I was at work. 4) during an ultrasound, they asked me to confirm my name and DOB, which I did, then a few minutes later someone came in and changed my name from “Willis” to “Willies” and left. 5) they are listed as in-network with Cigna, but their finance team said their embryologist is out-of-network. The embryologist makes up the majority of the cost of IVF. SRM was fully covered by our insurance, including the embryologist. 6) SART statistics showed worse than national average.Overall, this clinic felt like stepping into the 80’s and I was relieved to leave. I recommend working with SRM or PNWF before considering Overlake.

We are forever grateful to Overlake for making it possible to have our son. Dr Johnson and Dr Rehman, along with the wonderful team of nurses are the best at what they do. The nurses are highly responsive and always made me feel like I could reach out with questions as we went through this daunting process. My case wasn’t straightforward and after our first failed transfer, our doctors worked with our rheumatologist to figure out the right medications to give me during the second transfer that was eventually successful. The only issue I had was that things weren’t digital (lab work and everything else would require me to reach out to get them sent) but I think since then they’ve setup an online portal.They are truly an amazing team of experts who made our dreams come true.

Im just thrilled to share how amazing everything has been with the fertility clinic! Thanks to them, we now have a healthy 4-month-old baby boy. Their support has been incredible, and the experience surpassed our expectations. I wholeheartedly recommend the clinic to anyone in need on their journey to parenthood!

My husband and I have worked with Overlake Reproductive over the last few years and have been so impressed with their knowledge and care. We are now successfully pregnant and have Overlake to thank! Dr. Johnson is wonderful and truly cares about each and every patient. The office manager Julie is absolutely amazing and goes above and beyond to make the overwhelming details as easy as possible. We are so sad to be saying goodbye to our Overlake family but so thankful that they helped us build our family!

Edited to add: My 2nd FET was successful and Im now a mother of 2 thanks to ORH. Dream come true.Go with ORH. Im telling you right now. This is one of the best decisions I made in my life. I did 3 rounds of IVF at a different clinic (SRM) - ended up with a total of only two viable embryos from all those cycles (several non-viable due to a fatal genetic condition which was our reason for doing IVF to begin with). Both embryo transfers failed. Then I switched to ORH - they ran all the tests and gave me a medical regimen specific to my body before even starting the egg retrieval cycle. They produced FIVE viable embryos from just one cycle, and my first transfer resulted in my beautiful baby girl who just turned 1. Im now going through a 2nd FET cycle hoping for baby #2! Im SO SO SO thankful that I switched to ORH from SRM. They have high success rates for a reason - they care enough to look at your personal needs and create a schedule thats right for your body. Also the staff is so kind and helpful, especially Jo.

They were an amazing team that helped guide us through everything! They were confident in what they could do and really helped my husband and I who had been with a previous clinic and had 7 failed IUI. Overlake was thorough in their testing and came up with the best plan for us. We have them to thank for our beautiful baby boy!

Over 7 years ago I decided it was best to preserve my fertility after a tough divorce. Found Overlake and they were amazing (aside from cost). The nursing staff and the ARNP was fantastic. Was told I was a good candidate for freezing (all in cost ~$20k w meds all in for each cycle for a total of $40k cash) which I was told had an 98% success rate of coming out of freeze. After 2 cycles for retrieval and freezing I had 17 mature healthy looking eggs - enough to get at least one healthy embryo from, or so I thought.After paying $80/month and then $250/month for storage after three years I had found my partner! Once we were ready to use our eggs we had to go through another barrage of tests and 6 month wait. To end up with only 1 embryo out of 17 opportunities! Of which that embryo came back genetically abnormal. So heart breaking.In the run down with the doctor he seemed to not even know our case. Lab notes stated my eggs “looked off,” with 10/17 surviving thaw and remaining looked impacted by freeze. Doctor said “maybe your eggs just don’t like freezing… that can happen.” I said is that even heard of? Then he stated my partners, “sperm was twitchy looking,” of which I stated it was aspirated and not mature so yeah it wouldn’t be normal, which caught him off guard. The he moved onto, “Maybe they didn’t have enough.” Then moved onto stating I could purchase a donor egg, which I wasn’t interested in. Why spend $40k preserving your fertility, what I was sold as a pretty damn good insurance policy if a donor egg was an option?!? He then stated, “I could try another round of freezing.” Even though 5 months before his comment was, “it’s a good thing you froze getting an egg now would be next to impossible,” when I challenged him on this he was flummoxed. I then relented that we had to try, so he checked and lo and behold they had PLENTY of sperm so much there was a second vial! So why throw these hypotheticals out! He appeared ill prepared, uninformed and like he was hiding something. But would be willing to sell a desperate patient more options.After this appointment I no longer had faith in my clinic; compounding heart break. The doctor had no clue about my case- and no wonder it’s like a regular shop in there, turn and burn.Since I have moved to another clinic with the uphill battle of trying to get a healthy egg that fertilizes and passes PCG at the tender age of 42. What I still can’t get past is how my eggs “looked off like they didn’t like freezing.” There is ZERO lab notes on the freezing method after retrieval, ZERO lab notes on the status through the years I paid storage and only from when they attempted to thaw. Like they were ruined somewhere along the way. Labs keep notes unless there is a problem! All my providers are trying to not cross the legal line but think the whole thing is “ highly unusual”. What did the power go out? Freezer fail? And if eggs are indeed this fragile with such poor results I wish someone had informed me during my $40k decision at that pivotal moment. I would have attempted to fertilize some of those eggs to embryo for testing knowing they were good and not sit with a false sense of security. But no I was told I was doing a good safe thing to ensure my future.I feel like precious time was stolen from me. My amazing ARNP was empathetic and amazing but the doctors gave zero communication and fumbled my case. I have no faith can’t help but feel based on the above something happened while my eggs were in storage because no one is saying anything and the lab notes mysteriously have no information. On top of it all they billed a full cycle to my insurance (thank god I finally have) for a failed fertilization!!!! Same as if I had a retrieval and fertilization.I wish am glad to see there are happy ending for some patients here. But I still can’t help but feel completely taken and now lost complete faith in this clinic.

Dr Johnson and his staff are amazing. He’s the 3rd Dr we saw after 2+ years of unexplained infertility and was able to get to the bottom of our issues and make a working treatment plan within 2 months. Our family will be forever grateful!

The medical staff were warm, friendly and caring. Dr Rehman was wonderful to work with, he is extremely smart and personable. I really felt the team was thorough and did a great job finding out what we needed. We appreciated that my husband was also involved in testing. After we conceived i was able to be seen for multiple ultrasounds before getting into my OB which eased our nerves! Billing was a nightmare and no one seemed to know what was going on or how to fix our issues. We overall had a great experience and our billing issues were eventually resolved. Highly recommend!

We are incredibly grateful to the team at Overlake for helping us finally get pregnant after many years. The staff are helpful and friendly. Appointments were very prompt I never had to wait in the lobby for very long. Nurse Jo is very direct which I greatly appreciated, but also reassuring and kept my mindset positive after some setbacks. I can’t say enough great things about Dr. Johnson. He is very personable and funny :) He made us feel comfortable and kept things light which helped ease our nervous energy. Thank you to all!! We will send pics of our nugget when he is born in February and we will be back!!

Positives: The team exhibits exceptional intelligence, and in my assessment, this clinic stands out for its commendable qualifications and state-of-the-art equipment, particularly when compared to the PNW.Negatives: However, a myriad of concerns surfaces.Dr job is to convince people for IVF and rest all job is nurse, Firstly, the demeanor of the nursing staff is notably chilly, lacking friendliness and potentially attributed to either an attitude issue or dissatisfaction with their pay. Secondly, the medical assistants responsible for blood draws, despite their qualifications, lack the experience to execute the procedure seamlessly, often causing discomfort. Thirdly, the importance of regular doctor-patient meetings for emotional well-being is emphasized, yet such interactions are sparse. Additionally, a noticeable inclination towards promoting IVF raises concerns, prompting a plea for both patients and doctors to reconsider and provide substantiated reasoning. Furthermore, the standardized approach to IVF, with patients grouped into clinic batches, raises eyebrows, as it deviates from the personalized care one would expect in such a sensitive area as fertility treatment. Lastly, the doctors tend to share information, of which only 20% proves pertinent, with the remainder delving into unrelated topics such as personal vehicles and negatives, ultimately steering patients towards IVF. This process, coupled with extended waiting periods for follow-up appointments, contributes to a less-than-ideal patient experience..I dont recommend this clinic unless they change for helping patients and not just think of patients as cash cow. Sorry .

Did twice egg freezing with here. First round the egg quality was not good and numbers was not ideal for my age at 28, so I had to proceeded with a second round. I only seen doctor at first consultation and surgery. Most of the time I deal with the nurses with prescription and orders. Nurses were super busy and respond to emails only mostly, but they do try to reply in time. I learned injections through videos. Front desk admin is always friendly.Second round I had very dangerous estrogen levels 6K+. Had over 30+ eggs retrieved but ended with very serious OHSS. I didn’t get proper instructions on diery, immediately ate milk and proteins after surgery, and had very bloating belly with bloody pee. I wasn’t able to lay down nor sleep for 2 days. The pain pills cause constipations that I wasn’t aware of until I went to ask pharmacists.The storage bill came crazily. It was $90 per month and then will be $250 per month after 3 years. I paid the transfer fees and had eggs moved to long term facility. Process was smooth and I appreciate the embryolosiysts on patiently answer questions.Now I moved to the east coast and need to do another round into embryos. my current clinic wasn’t careful on ordering needles and has the mixer needle missing. I have to start the injection by period day, and I wanted to know if I can use a thinner needle to mix the $400 out-of-pocket powder that I need for the day, but nurses were not responding. I always appreciate for the past experience and as my last hope, I called the oncall nurse and started with sincerely apologizing for interrupting her at 7pm. she replied a phone call with very bad attitude that instantly put me into tears immediately.I ran out of clues and put it as the last resource and wonder if she can help unblock by answering a general nursing question with her expertise at 7pm of her time. I would not blame for her attitude but I’d appreciate if she as a nurse can at least have any sympathy on a girl out of hope, and be peaceful when talking.

Everyone at Overlake has been great as we have went through this whole process. Dr Johnson has been very encouraging and informative and has made us feel at ease. The office manager Julie is beyond amazing and has been so helpful throughout our time there. Very compassionate and thoughtful during what can be a very stressful process. Would definitely recommend Overlake to anyone in need of reproductive care!

Long due on my review, with the help of the team a year back we had our cute little soul to keep us busy :-). Totally totally recommend this place. I wish had considered this place in the first place. Dr.Rehman, and nurses are skillful, they know what they are doing. we are truly thankful and appreciate the work of the team for making our baby dream come true.

SCAMMING CLINICUpdate: they responded saying they’ve tried to help me BUT they have actually said “their hands are tied until I take the review down”. You are liars!I removed my review for 2 months waiting for them to correctly submit my claims. It hasn’t happened.I removed my review and have still not heard from Lisa. I want my check for the 2nd retrieval that I did not have done. So the review is going back up.I have filed a complaint with Pramera, the BBB and the Insurance commissioner of Washington State.All potential patience BEWARE! Unethical practices at the clinic.I will also be taking this into my own hands and filing an appeal with my insurance since you refuse to fix your wrongs.You will not coerce, intimidate or steal from me.What you are doing is called INSURANCE FRAUD.I feel so scammed and taken advantage by this clinic. Over the past year I have had financial information withheld from me and have had to pay over $15,000 cash for services that should have been covered by my insurance… which I was told would be in my financial consultation in January. Ever since then I have been nickel and dimed by SURPRISE charges and costs for standard things that My insurance covers. It wasnt until I got a call from my Fertility Advocate through my insurance that I found out I should not have paid cash for any of my retrievals. She has been investigating and researching what they have been doing and she advised me to cancel my next retrieval until this investigation is complete. They have submitted claims using wrong codes so that my insurance wouldn’t cover the procedures and Inwould have to pay cash. I am currently waiting to hear back from the office manager who is waiting to hear back from the financial admin and their remote insurance admin. This is just scratching the surface of the issues with this clinic. Besides that I have called and asked about the refund policy before my first retrieval because I was so stressed from having to deal with the office and medical staff. Very poor communication, I was not assisted in any way how to navigate their process. I’ve had to figure it all out myself and constantly email, leave voicemails and call to chase them down for information. The emails and many voicemails have gone in answered and I’ve had enough. The office manager also refused to give my advocate their tax ID for her to research what she needed. She has never experienced a clinic purposely refusing to give her their tax ID… what are they hiding???I will update this after they re submit my claim using the proper codes and when my insurance agrees to cover my retrieval.

Overlake Reproductive Health has been amazing to my husband and I over the last 3 years. Not only have they helped us to build our family, they have supported us through everything. The staff has always been inviting, welcoming and very supportive, especially on the retrieval and transfer days. They have been amazing at answering all our questions and emails in a timely manner and working with us to help us be successful throughout our reproductive journey. Thanks to this amazing staff, we welcomed our son in 2018 and welcomed our daughter in 2020!

Awesome clinic for IVF. Staff are warm and nice, nurses reply my emails within 24 hours. Both doctors are willing to communicate with me and understand my needs, highly skilled and have very high successful rate. With their help, I got two beautiful children. Truly appreciate their amazing work and I would highly recommend this clinic.

I love everyone there - from the front desk receptionists, the medical assistants who do an awesome job drawing blood, and returning emails, and phone calls promptly! :) Dr. Rehman, and Dr. Johnson did a fantastic job with explaining everything . Nurses - Jo Gray, and Michelle Ingram were also great during our process. I am pregnant with our miracle baby on the first try, all thanks to this team for being very positive!Throughout the two years of our process, it was yet stressful, and emotionally draining but also staff was positive. Some suggestions I have to mention is that I wish we are able to know ahead of time when something is being billed to us, instead of after the visit. Honestly, we forget, its a nice reminder. And I know at times it takes some time for insurance to get back to you guys. At times, some things were written in the financial contract in the beginning, but it would be courteous to remind the patient before their appointment, that this appointment is not in your peace of mind and it will be billed to your insurance. Which I would totally understand.Also I really wish there was a support group throughout all of our process the last two years - like an online support group, or a meet-&-greet, future parents group of Overlake Reproductive Health - that would be awesome if you guys had that.Otherwise I still give five stars because of the compassionate service you guys did for me, my husband and our little miracle! Thank you so much! ~EH

Deciding to go with ORH was the best decision my husband and I could have made. Though it was a tough journey, as it can be for most, we receive the utmost care throughout the whole process.Ive worked with Dr. Johnson, Dr. Rehman, Jo and Jami.These fantastic four are such a dynamic team. Both doctors have given us hope and stayed positive even during our darkest times. Both have a sense of humor too, which always helps!You want doctors who believe this will happen for you. You get what you believe, and it helped that the two doctors were extremely optimistic.As for Jo and Jami--These were the ladies that dealt with my endless questions, gave me comfort when the news wasnt what weve hoped for, and was there to help me through the process every step of the way.I have wanted to graduate from going to ORH, and now that I finally get to, its bittersweet. This team is absolutely fantastic.Thank you to the front desk ladies who always greeted me with a warm smile, to Jubilee who spent so much time going over my packet/info, and to the rest of the staff who took my blood draw and helped me into my room.My husband and I are forever grateful for your help in making our dream a reality. I will always recommend and refer friends and family to Overlake Reproductive Health.

I was a patient there for many years. I went through IVF with them, as well as two surgeries. And as a result, three beautiful babies, from three separate embryo transfers. I always felt confident in their decision making, and that those decisions were based on the most recent research. Having confidence that I was in good hands, helped relive some of the stress during a difficult time. I’m so grateful for ORH!

Dr.Johnson and his team at Overlake Reproductive Health are nothing short of AMAZING! From the front office gals to the financial counselor, the nursing staff and Dr. Johnson. They have all been so kind, attentive and helpful and have gone out of their way to make our experience as positive and uplifting as possible. And not to mention successful on our first IVF cycle!!My nurse was so caring and patient. There was never a time I couldnt reach her when I had questions, concerns or was just needing a little extra guidance.Dr. Johnson is truly exceptional at what he does and has given us the attention and education that we have been needing for many years. Ill be eternally grateful!!

The ORH team is great. Very knowledgeable and professional. They guided us on a tough journey with ups and downs, luckily with a happy ending! I would definitely recommend going with them.

It’s been a 7 year journey to get our goal of growing our family. We had a son who was conceived on our honeymoon so I figured we had no problems in the fertility department. A few years later we tried and it ended up with 3 miscarriages. So I decided to call an get some professional help. Overlake was the one I chose♥️ I was surprised how much I felt like family there. We tried a few IUI’s and one IVF. These didn’t work foe me because my eggs were too old, other than that my body was fine. I took a while before I decided to try embryo adoption. It had been almost 2 years since I had talked to the clinic. When I called they remembered who I was and I got an email within minutes of my phone call. I made an appointment and the rest is history…. This wonderful group of people just love on you and help you to fulfill your dreams. Their hope and love carried me through my fears and doubts. They are professional and never give up. This is the place you need to go to grow your family. 💕💗

We found this facility by our OB recommendation. We started our journey with them back in 2018 which I ended up getting a surgery and had to delay. Fast forward we reach out to Jo and go through our IVF process started back in 2020. Everything was overwhelming and alot to process but because of our amazing Drs and staffs we were confident and stay positive for our goal. Dr Johnson and Rehman are amazing answered all our questions and very honest and straightforward. Knowledgeable ond very professional. They made sure i was comfortable and put smile on my face before going through my procedures. January of 2021 is the biggest month for all of us. That moment we got a confirmation we are finally pregnant was the most amazing news we received. Its all worth it, the waiting, injections,medicines and clinic visits. We cannot thank you enough for making it possible for us to have our miracle baby.Because of Dr Johnson and Dr Rehman we get to experience and enjoy parenthood. And celebrate our baby boy everyday and get lots of love and hugs from him. Thank you from the bottom of our heart for everything!The Frias

I called and scheduled an appointment, that I waited 3 months for. Fine, no big deal. However the week before my appointment, I connected with the office to talk about what I would like to go over in my first initial appointment and that I wanted to explore all options and leave IVF as a last resort. That is all I wanted, was to talk about options. The receptionist however replied with, why don’t you call us back when you are ready to get pregnant. I told her I was ready, that I simply wanted to explore all options aside from IVF. She replied with the same answer, why don’t you call us back when your ready to get pregnant. Based on the simple fact she wasn’t listening to me, or even offering any sort of comfort like: let’s connect you with the doctor at your appointment and he can discuss everything in detail. She simply disregarded me, and also canceled my appointment with out my permission. I have since researched another clinic and was shown kindness compassion and a plan, with open arms which is just the sort of comfort you need when addressing fertility.

We are so blessed to have been helped by science and everyone at Overlake.We were originally drawn to Overlake because of their openness and willingness to communicate costs. Our insurance covered almost nothing so it was important to us to know what the charges would be ahead of time. The team at Overlake was wonderful from the first phone call. They were prompt and the background paperwork we received was thorough.Our experience with Overlake was exceptional. Their Peace of Mind program made us feel confident that our goal of having a baby was their goal as well. The staff was so kind and understanding during our treatment. The treatment we received was so personal and we really felt like we received everyones full attention.I cannot say enough about how happy we were with Overlake.

Wouldnt not forward Medical Record after a month and countless requests.I have requested Medical Record transfer by submitting Overlake forms. After 4 weeks and over 10 phone calls and countless emails, they still havent forwarded the record. Every time I called, I got put on a voice mail, and email gets no response.If your clinic wants to retain your patients, you should do so by providing good service? not but holding your patients medical record? How do you expects to win customer trust when you dont respond to patients requests?

We thought everyone at Overlake Reproductive Health was wonderful! We especially appreciated how much time and thoughtful care Dr. Johnson spent with us answering all of our questions and going over options and creative ideas that matched our goals. Even the front office staff was very friendly and helpful. They definitely went above and beyond to make sure we left the appointment more knowledgeable and assured about our decisions!

My husband and I have learned an immense amount (clinically and emotionally) during our IVF journey which has now lasted over 4 years. We started out at clinics in London and felt that we were riding a conveyor belt of women who were basically just a number to the doctors and nurses. We also rarely saw the same doctor or nurse on subsequent visits and felt that the advice and course of treatment given to us was from a standardized protocol rather than specific to our needs.Therefore, when we decided to move our IVF treatment to the US, we knew much more about the type of care we were looking for. We did check out clinics across the US and decided on ORH because of the unique, customized and patient focused experience we believed we would receive from them. They did not let us down. Although communication was a challenge, given that we still reside in London, the clinic made it work for us and Jo and Jubilee in particular have been incredibly responsive over email. It has always helped on our side for us to be as thorough as possible with our questions but the team always makes every effort to answer all of our questions.Since deciding to work with ORH they have shown that they do not cut corners and were able to identify uterine polyps and scar tissue that no other clinic had unveiled. They dealt with those issues twice, plus significant challenges I had with the progesterone injections and we now have a beautiful baby girl and another baby on the way. We trust Dr. Johnson and Dr. Rehman wholeheartedly and do not hesitate to recommend ORH to everyone seeking fertility support.

We have been going here for over a year now. They have gotten me pregnant twice, unfortunately both ended in miscarriage which was not at all their fault.We are now attempting IVF and Jo is freaking amazing. At first, I was so nervous about it but she did such a wonderful job keeping me calm. During our appointments we talk about so many random things which keeps my mind at ease. I love it! Dr. Johnson and Rehman are also absolutely wonderful and very optimistic which helps so much!The reason for only four stars is that a few months ago, I was having a lot of my calls and emails to other staff members go unanswered. With this whole process being so time sensitive, I found this unacceptable. However, a few weeks after my initial complaint, QA called and they problem was immediately fixed.

Excellent treatment and a lovely family feel.My wife and I live in London and after 2 failed treatments here we searched the globe for another clinic. Yes, it was eventually successful (Twice!), but even with the setbacks they explained everything in detail and with empathy.Despite having to fly back and forth From England, and a lack of F2F appointments, the staff made it work. They were happy to liaise with our OBGYN in London, have Skype calls with us and it feels like we have gotten to know all the staff there. We loved the consistency of who you see, Jo is very quick to reply to emails, and Dr Johnson is simply the best. Spends time explaining everything. We wouldn’t hesitate recommending Overlake. Thank you for helping to make our lives complete!

My husband and I decided to go to Overlake Reproductive Health after needing a referral to a Reproductive Endocrinologist. After searching online, and talking with friends, I knew I wanted to go to a practice where I didnt feel like I was just a number. At ORH, that has definitely never been the case. The entire staff is wonderful, and know I am in good hands. My husband and I met with Dr. Rehman first, and after a very thorough round of testing, we went over our protocol plan for treatment. Dr. Rehman was both encouraging and optimistic, but also open about not wasting our time and money on treatment that would not be beneficial for our specific situation. Overlake is a small practice, and they encourage you to meet with all their staff so while I have seen Dr. Rehman more than Dr. Johnson, I have met with Dr. Johnson during my testing cycle, as well as a follow-up to discuss our treatment. Both physicians are very knowledgeable and great at being equal parts encouraging and realistic. The medical staff has been great at handling anything that has come up with me, as well as putting me at ease no matter how invasive the procedure has been thus far. Infertility is a scary, often times lonely journey, but the entire staff at ORH really helps you along this journey. The front and back office staff is friendly, and no matter who I see on a given day, I know that I am being well cared for. My husband and I are both happy to know that we have Overlake Reproductive Health in our corner while we grow our family.

The front desk is terrible. They wouldn’t email my husband’s test result to HIMSELF unless he signs an agreement. Luckily my husband was nearby that day, otherwise another chore would be added to life.Also, DON’T buy the ovulation test kit from them. The brand they carry is $75, but the $25 ones work just fine.Other than those, the doctors and nurses are pretty helpful and friendly.————How about calling him to tell him the result? There are solutions but your front desk wouldn’t help.

Dr. Johnson, Dr. Rehman, Jo and the staff at ORH are wonderful. It took four IVF cycles for us to get pregnant. Through treatment it felt like we were making progress each time and Dr. Johnson made sure we always remained hopeful. From day one he said we will get you there, and they did. In a time full of physical and emotional challenges we could not have asked for a more skilled, caring team. We love that it is a small practice where you are treated like family instead of a patient number. We finally welcomed our first little guy 8 weeks ago and he is a dream come true.

Thank you ORH for helping us get our beautiful boy here safe and healthy. After 8 years of struggling with infertility seeing lots of different Drs and trying everything under the sun except IVF. We finally found ORH and started the IVF process and everything just felt right. The Drs and staff were so great throughout the whole thing. They made me comfortable and made me confident in them and the route they wanted us to take. In the grand scheme of the huge daunting process of IVF the staff made everything just feel so easy. We are so grateful for ORH and our perfect little miracle boy.

Great place and great people! My husband and I had been struggling 7 years to get pregnant through meds, IUIs and finally IVF. After 2 rounds of IVF treatment Overlake Reproductive got me pregnant with my little rainbow girl!Everyone here is super friendly and helpful. If the person I was talking to was unable to solve my problem or answer my question I was given the contact info of someone who could. I never had any problems of being given the runaround like I have with other medical places. The Dr.s and Nurses were extremely informative whenever I had questions about a certain treatment or medicine that they wanted me to take and worked with me when a medicine didnt sit well with me. Throughout the whole process I felt like I was being listened to and my questions and concerns were listened to and address, not simply brushed off.When I recently had a question about a bill due to confusing wording, they worked with me and found a solution that worked for everyone.

Money hungry.They were real friendly at first and gave my husband and I a lot of hope. After we spent around $2000 on testing and I got pregnant on clomid the first round (only to miscarry at 5 weeks), they then told me I should do IVF. Excuse me? Obviously the clomid worked and we should try that out more before doing the most expensive option to have a baby.The nurses and staff are extremely cold. After telling them I had a miscarriage they didn’t say sorry or anything, just told me I had to be seen by the doctor before they could give me any info. I was calling because I was scared and didn’t know what to do. And they were cold to me about it.Awful communication between staff, nurses, and doctors. When I had my appt with the doctor, he didn’t even know I had a miscarriage. And this is after talking on the phone with staff and emailing them about it. Every time I call I get transferred and have to leave a voicemail because they don’t answer.I just want a baby. This is so hard and expensive. You’d think they’d be more kind and helpful. Instead they just want to keep doing the same tests over and over and push me to do even more expensive routes on baby making when something so simple actually worked!Help your patients out, be kind, have some sympathy, and don’t be so money hungry! You make soooo much off of these poor vulnerable couples. Shame on you.

We’re really thankful to ORH from the bottom of my heart. I know thankyou is a small word for the happiness of being parents. ORH people are very professional, supportive and very good in their job. Each and every person is really helpful. So my journey started in 2016 when we got to know that we needed fertility treatment and started to search about fertility clinics. We picked out ORH above all of them and we’re proud of ourselves for that. In 2018 I got pregnant but unfortunately had loss at 21 week but once I recovered from my loss I didn’t even think twice to choose ORH again. With God’s grace and with help of ORH I’m blessed with baby boy. He is a preemie, born at 27 week but growing fast and fine. Definitely, I would choose ORH again for my future pregnancy.

Infertility is lonely and discouraging. I was so relieved when I found ORH. Every staff member was excellent, from the front desk staff to the nurses and doctors. I always felt in good hands, and 100% know that my best interest was always at heart. ORH gave me two beautiful, healthy babies... I’m eternally grateful and so glad I went.

Every time a friend or family member would get pregnant I would shut down and cry. Wed been trying for a long time to have a family and it just wasnt happening. We finally decided that we should seek help. We went to Overlake Reproductive Health for fertility testing. We worked with Dr. Johnson & Dr. Rehman and their staff. They gave us hope and really listened to us. Through the fertility testing we were able to conceive our first child. The void that I had in the longing to have a child has finally been filled and we couldnt be any happier. We finally have our little family. I am so thankful for your guys support at Overlake Reproductive Health during a very trying time. I would recommend Overlake Reproductive health based on our great experience. We would never go any where else.

We have had a great experience with ORH in past few years. The team great attention to details have a made a difference to the results of having our beautiful, healthy, and healthy daughter, now expecting our little boys arrival in next few months. Thank you again for all the great care and work you do everyday.

After we did the initial testing, the person who went over our results made it sound like we couldnt get pregnant and there was no hope. Then we met with the Dr. he was very optimistic and said we had good chances.My friend who went there as well had the same experience. Seems strange to have someone on staff discouraging people from moving forward with treatments.

We are so grateful for ORH to be part of this miraculous journey for us. We had been trying for many years since before 2015, when we first saw a fertility doctor in Pakistan. They recommended standard medications but we had no luck for 2 years. When we moved to Seattle we first tried another fertility clinic with two IUI attempts that also did not succeed. Getting more desperate we searched and found ORH in 2018. They first went through a very thorough and long process of testing over many months, including genetic testing to make sure we explore all possible causes of our inability to conceive and recurrent miscarriages. Finally, their advice was to try for IVF and our first attempt was made in May 2019. The Doctors at ORH recommended we use Prednisone for first 12 weeks of pregnancy as it may help with reducing NK (natural killer) cells, but we were concerned about side effects and decided not to use the steroid. Unfortunately that attempt also ended in a miscarriage at 7 weeks and we were heart broken and almost running out of hope. We then had to again go through the process of recovery and scartissue removal surgery after that, and made our next IVF attempt in January 2020. This time, we decided to take the leap and try prednisone. By the grace of God this attempt was successful and we had our baby boy at the expected delivery date in October 2020. We are very grateful to the ORH doctors (Dr Rehman,Dr Johnson, Jo Gray) and all the nurses and staff for their highly professional, detailed, and courteous work ethic and commitment to getting the job done thoroughly, properly and successfully. They always provided us all the information we needed and were very transparent and also supportive of our decisions and concerns. It has been a very very long and dramatic journey for us and we are so grateful to God to make us succeed in the end, through the technical excellence and professionalism of ORH.So in summary we will say that the journey may not be an easy one and may be long and dramatic with many ups and downs. But if anyone does decide to embark on it, we wish you the very best and from our long experience will recommend ORH will be the best place to try. Thank you to everyone there from the bottom of our hearts.

Doctors and staffs are ok. They were professional enough, but the manager was not. They should seriously think to change the manager. I was treated like a person who doesn’t have enough money to come that clinic and their services. I was struggling emotionally and physically to have a baby. That manager was just adding me more than x 10 of anxiety. She said one day when I visited for a blood work, if I don’t pay the money at that moment, they would not do any service. I did not have any financial problems or unpaid bill for them. They also did not give my insurance coverage money back for more than a year. I called them and left message but never called me back until I left the message that I would report for an Insurance fraud; then the manager picked up the phone right away. I highly NOT recommend to my coworkers. I am working at a hospital. There are many coworkers who need reproductive health doctors for having a baby. You guys are making a big serious mistakes. Seriously you guys should change the manager.

Over the past couple of years we have had the opportunity to work with both Dr Johnson and Dr Rehman. They are both wonderful to work with and really make you feel comfortable. They both take the extra time to answer all of your questions and make the infertility struggle just a little easier to deal with.After several months of unsuccessful ovulation with clomid/letrozole my husband and I had more tests run and were told IVF was really our only option. At this point we started seeking second (and third and fourth..) opinions. We had four other reproductive endocrinologists (including SRM) tell us there was nothing they could do; we would not be able to have children that were genetically both of ours. We went back to Dr Johnson at ORH to start the IVf process. Dr Johnson at one point said if he had to put a number on it he would say 10% chance of success. I asked him why he said 10 when everyone else said zero, and he said “there’s too much medicine can’t explain and we don’t understand to say 0.” I really liked that outlook and it helped a lot each time we had to defy the odds throughout the process. We welcomed our healthy little girl into the world a few weeks ago.We certainly had a few bumps in the road throughout the process but ORH always did what they could to make it right. IVf and infertility is no different then other medical struggles, and you get the best care if you’re your own advocate and become knowledgeable on your situation and options. ORH was very receptive of my hundreds of questions to make sure I did exactly that.Thanks ORH!

People can nitpick and complain about how cold the staff are but the bottom line is, this place works. We received very thorough and detailed care and conceived the very first time we tried IVF. They are on the expensive side but you get what you pay for I feel like. Overlake has its flaws but if you want a baby, give this place a consideration.

I just started to go here in January - it has been overall a good experience. I really like Julie at the front desk and Dr. Rahmen is a delight. I did at one point think of transferring to another clinic due to the cost comparison. However, Dr Rahmens attitude, compassion and great sense of humor kept me there. The last NP I had who did a second ultrasound on me was also very, very friendly. IVF was recommended for me due to my egg supply being low. Unfortunately, due to cost I will not continue this journey as we can not afford it. However, I strongly recommend going here. Baby dust to all!!

ORH has been a godsend. They did all my testing, discovered I have a fertility affecting condition and prescribed me medication that has been effective. They are polite, promptly communicate and care about your health and building your family. I am amazed at how quickly they found the problem and a solution. I am very grateful to them- all the staff are wonderful and compassionate. Being worried about your ability to have a baby is very distressing and having someone who cares about you and helps you is amazing. I am now 8 weeks pregnant- less than four months after I started going to ORH. Thank you ORH!Update: 9 months after I wrote this review, my son is now 7 weeks old! He is healthy and thriving. ORH made it possible!

4/17: Incredibly unprofessional and unempathetic experience. Jamie gave us our test results, but had no confidence in her responses and wasnt able to answer any questions--just told us that we could take the ($253) test again in 3 months. We asked Reception to have a Doctor call us to discuss the test, since Jamie wasnt able to explain the results--received no call back for 4 business days. We called and left a voicemail with the office manager with the same request--another 4 business days, and no call back. As the clinics response seems to be to call any people who leave negative reviews liars, feel free to reach out to me directly to validate my claims.**UPDATE 4/25**: Two days after my review posted (emphasis on after), Overlake attempted to call my husband, their patient, 2 times (not 5). Both times were on the same day between 11am and 4pm (not 7pm). Neither time did they leave a message, so my husband didnt know it was them or that he should try to call back. Further, we DID pay for a consultation (separate from the test), so we expected a competent explanation--whether from a nurse or a doctor.

We had tried unsuccessfully to get pregnant for years before coming to ORH. After three IVF cycles - and despite me being over 40 - we are heading into the third trimester of pregnancy with a healthy (so far) baby boy! I dont think we would have gotten pregnant without ORH. The doctors and staff are all very knowledgeable and responsive, and I would highly recommend this clinic.

The stuff works at frontdesk has very bad attitude and support. They are not honest to patients. One time, after waiting for doctor for 30 mins i asked the front desk why waited so long. The stuff said doctor was reviewing my documents. However, later on we saw the doctor came in from outside and he told us he was delayed by traffic. I can understand the bad traffic but not the LIE from the frontdesk.(The owner still replied that the front office was honest below. Sounds like I am the one who lied. I wont trust this clinic where the stuff covered each other by lies.)I did a hsg testing at overlake reproductive clinic and was told the result was very bad. There was a small chance of false negative because the testing was not performed well. I was suggested to take the testing(~$800) again. I couldnt trust them anymore because of all the lies and unprofessional. I left and started to look for other help. It made me worried and depressed for 2 months. But after 2 months i got pregnant. I am very grateful for my baby. But i really feel disappointed about the service i received at ORH. I would not recommend it to any one at all.(I believe it could be the hsg testing unblock the tube. But it was not the purpose of the testing. I dont think the clinic could take credit for my luck. The point is the testing result was not even good enough for the doctor to diagnose and I was asked to pay and suffer again. It is not my place to judge the skill level of the clinic. I just cant accept the attitude that they refused to take responsibility of the mistakes and mess they made.)

We went to see Dr Johnson with my husband and he suggested to change my thyroid medication to a brand name which was extremely expensive and then later when I spoke with my Thyroid doctor he said that research doesnt see any difference between brand name and generic for Levothyroxine so he was wrong.Then we had the appointment with the finance counselor ( after making us wait for 40 minutes and my husband escaped from work for this appointment) who did a completely out of place comment about my traumatic clinical experience ( she didnt bother to look at my history before speaking with us). The cost is WAY overpriced than from any other clinic and if you search for their success rates on fertility records they are not good. She even suggested for us to get a Home Equity line to pay them. WAW really!?I also asked them for a specific prenatal vitamin that is covered by my insurance and i had to call them 4 times to send me the prescription and they never did. They also criticized my clinic in NJ (RMANJ) which is one of the best clinics in the country stating that they do outdated tests and that Overlake is way better and ahead of the game. Everytime I called They sent me to the nurses voicemails and they never got back to me. I also missed my clomid cycle because nobody got back to me.Later I requested my records to be sent to my clinic in NJ and I had to call them 4 times with no luck. I finally had to go in person to their clinic to get my records because they wouldnt send it anywhere stating that they have legally 14 days to send it. Even after all this horrible experience I called them back to do a day 3 ultrasound and blood work and they told me that we werent a good fit and that Dr. Johnson rather me to go to another clinic. Waw ! RUN in the opposite direction as fast as possible!

Because of this clinic, my husband and I have our baby girl. We had a very long journey there, but they stuck by our side the whole way. I am forever thankful to the amazing staff here for helping us achieve our dream and give us the most precious gift.

We did two failed IUIs here. Some doctors and nurses had subpar bedside manner. Some were kind, but some were very callous. During the first IUI, he hurt me so bad I was crying, then asked if I was crying due to emotional or physical pain (right before doing the procedure he indicated that our chance of success was less than five percent, even after my having taken injectibles). Our second IUI was nicer, it was a woman nurse, it was very close before Christmas, no pain, and she said something like, Today would be a nice day to conceive.Update: In response to your questions - I posted my review when I did because of multiple friends who had also gone through medical treatment suggesting it. Infertility is isolating, not something people always have a natural support system about. It is a very difficult topic. I wanted others heading down this road to know how it was for us. Secondly, the reason we came back a second time is that we agreed as a couple to try IUI three times. My husband was more of the supporter of the second attempt.Ultimately, one of your doctors in particular needs training in bedside manner. This was the only time in my life I have been simultaneously insulted by a physician while being physically hurt to the point of silent tears, AND paying three thousand dollars for it.

Me and my wife went there after seeing all the reviews, my wife ended up in emergency hospital she was dying, Dr. Johnson didnt even bother to call to see how she is doing, they are after you money overall, i would never ever recommend this clinic to anyone. My wife almost died there run away from this office. staying 2 nights in Seattle hospital right after egg retrieval not a single doctor called to see if she is dying or alive, I dont trust them. I wished I could give a zero star.Also, some of the staff are so rude, didnt see a happy face anytime we were there.

Without this clinic we never would have had the chance to be parents. We won a raffle through Footsteps For Fertility and received a grant for a free ivf cycle and now we have a perfect, nearly 2 year old little boy! We still have a few embryos left and plan to return for another transfer someday.

Words Cannot express how thankful we are to Dr. Johnson & his team at ORH. We were blessed with a baby boy May of 2012. The team did an excellent job. The quality of care was beyond our expectation & everyone was on their feet everyday to make our dream come true. If I have to go through it again, no matter where we are, we will be back here to have another baby.

I have used ORH for the last few months to complete initial testing before trying to conceive. The staff and doctors have been incredible to work with- always providing answers to my numerous questions and providing quick results to my tests. So glad we chose to go through ORH over other clinics!

Between the staff and the doctors, ORH is like family. Every time we came up with a question, they had a very good answer (if not always positive;).Hands down the most painless phlebotomists, ever! They definitely know what they are doing!The intake staff is always pleasant and return trips here are fun!We were more than satisfied with the costs, time and effort of the process that clearly ORH is on the forefront of.

Hello...this may not be a formal review but I wanted to share a recent facebook post of mine which expresses my eternal gratefulness towards ORH. If you are reading this and trying to make that difficult decision regarding possibly getting some help, I hope this helps you. Please continue reading..........This does not happen often when I share my story re: multiple miscarriages (6) we suffered with a stranger. But it did today........ It was a good reminder to encourage people out there if you are having troubles, or know of somebody who is, please get help.There are amazing Drs in this field and for some people it can be an easy fix to achieve your family. Overlake Reproductie Health is where we went and they helped us tremendously. Infertility is a dark tunnel and so hard when you are in it....you feel like you are alone and nobody will understand. Its like your life has stopped and you dont know which way its going anymore.....its horrible : (Knowledge is power I feel, and being able to get answers helped me emotionally so much. Even if it wasnt always the best news, I needed to know what was going to be strong and keep going down my path......The person I came across today has a loved one she is concerned about. She does have 1 child but has now has had 4 miscarriages and is devastated. It is not always a perfect outcome for everyone, but after 6 miscarriages I do have 3 beautiful, healthy, crazy Brown Boys! And I know for a fact some friends and family thought I would not have a family. It really was quite a devastating, long 3 1/2 years until we brought our first child into this world. I make my jokes on here about The Little People and that they make me crazy and so on......and OMG what am I gonna do LOL?!?But without the help of amazing Dr. Kevin Johnson and his nurse Jo Gray I am not sure where we would be exactly? There is nothing to be ashamed of.....it happens to everyday people. Most are always shocked to hear my story. Just because we have 3 kids doesnt mean the road to get even 1 was easy. I know Sean Brown and I are eternally grateful for how they helped us through such a scary time in our lives. So just a friendly reminder to those in need.......help is out there.....you just gotta go get it!!!ORH is very special to my husband and I........we may not see them like we used to but our feelings towards them are forever. They helped make us become a familyKnowledge is Power!

Amazing facility amazing personnel when our hopes were down these people restored our hope and allowed us to complete our goal. I would recommend this to any person who is taking pregnancy serious. Dr Rehman was the one who helped us. He was compassionate and at the same time passionate with his job.

The staff at Overlake Reproductive Health are like a second family. I have no hesitation recommending the clinic to those I know are seeking treatment. It is amazing how much everyone cares about the patients here!

Long overdue for my review, but I can tell you Overlake is wonderful! The staff was great, doctors were great and we were very blessed to have conceived the first try. Thank you Dr. Johnson and staff!

If you want to pay a lot of money and get treated like you are not worth their time, this is the right place for you. I got all my diagnostic exam done here, and had requested a copy of x-ray to see another specialist. Their front dest person said they do not offer copies, and that I am not allowed to take the original x-rays. I had to call them multiple times to resolve this issue, and every time I called, they treated me like I was bothering them. I had to involve State of WA Medical Board to get my own x-rays that I paid for. And some of their fees are almost twice as high as Seattle Reproductive Medicine fees.I am glad that I had not got myself more involved there.

They know their stuff and produce results ( baby results :) )Staff is caring and very informative, knew exactly what was happening.

ORH are an amazing staff and team. I was blessed with 2 boys. Taha in 2008 and AbdulRahman in 2011. We are planning to come back to visit this fall again to try again for the 3rd with ORH.They have supported us with positive energy and honestly. See you soon ORH!

Told me lab work wasnt covered by my insurance even though I verified it was with my insurance. They wanted me to bill me through another program. I can only assume it was to overcharge with a higher price billing code because they were unwilling to even talk with my personal insurance.

I was able to call and very quickly speak to someone in their lab about my fertility preservation needs who was knowledgeable and polite, even about factors specific to my case. I had been told I needed to schedule >$300 appointments just to be consulted on these issues from other clinics.

Overlake Reproductive Health has been our miracle place. I truly cannot say enough good things about everyone in this office. We recently completed our second embryo transfer with ORH and could not be happier. We are pregnant with our second boy and we owe it all to ORH, Dr. Rehman, and Dr. Johnson. I am especially grateful for the compassion and care I received from Jo and the rest of the medical and office staff. Everyone has been attentive, sensitive, and overall every thing Ive needed from them in any situation. I walk in and the staff greets me by name. They have always extended me the courtesy of letting my toddler come to appointments, and showed me grace with him, as I dont have child care. I have had four surgeries at the clinic, all have been an impeccable experience. I have had two embryo transfers, both of which have been perfectly successful. All of my questions have been answered promptly and thoroughly day or night! This team is knowledgable, this team is skilled, this team has truly honed their craft and it shows every step of the way.

When ever I called I was on hold forever, and then when my call was answered Sheila was a pain to deal with. The billing was never clear and the finacial person crossed out and wrote over and scribbled on a printed contract and expected you to sign it.Run away fast.

Doctors are patient with us, although sometimes we, or especially I was a bit emotional. It feels like it is a team working together to achieve what we want; and I am thankfully for the help that I got there.

I was nervous about going in, but the staff are so welcoming and personable that I always enjoy my visits. The doctors and nurses are all very organized and thorough.

If you dont mind paying twice or disputing their excess charges with your bank over and over, by all means use these people. After being continually charged for things that Ive already paid for, I can assure you, I will never go back here.

Professional and personable, extremely knowledgeable and able to convey that knowledge in laymans terms, and incredibly helpful and supportive. Dr. Rehmann is the best.

Very knowledgeable Drs, friendly staff and feel like youre in good hands! We have a little one on the way now thanks to Overlake!

Had a wonderful experience and got pregnant with our Ivf baby the first round.

After eighteen years we have a baby boy. Thank you dr. Khurram Rehman . 👍🏻

Special thanks for whole staff

Excellent team👏

Understand my needs