Gynecologist Chaim Kaplan, MD

I saw a doctor in this office in October 2022. I was overcharged for my multiple appointments since then despite my explanation of my insurance coverage. I have been back and forth with them on the phone with no success despite multiple claims and proofs, including discussions with my insurance that confirmed their overcharge. After sending all of the documents, the nurse claimed they would get me my reimbursement by March 3rd. I’ve been told multiple times that I’ll hear back from the biller/manager, but wasnt contacted until March 14th. Everyone I speak with says I will get the payment and this will be set straight, but it has been months with no movement to right their wrongs. They consistently have missed each deadline they provided to send my payment. While I just got refunded today, I know that if I hadnt taken initiative and persisted on this billing error there would have been no reparation from them.I’m disappointed and deeply frustrated about the lack of communication from the team and the lack of accountability for overcharging. I will not be returning here.

The Best Gyno experience I’ve ever had. Very informative down to the very detail. Bedside matter was great. I felt so comfortable and able to open up about all the symptoms. The Ultrasound Technician was amazing too. I’m so glad I found this place after my last experience which was awful, uncomfortable, and impersonal.

This is the worst experience with any doctor i’ve ever had. There is no direct number to the office they only have a phone line that connects you to a random receptionist who has no access to your records and can’t answer any questions I’ve called multiple times asking for my records and they consistently ignore and there’s no way to get in contact with the doctor. The office is filthy and the doctors have no idea what’s going on. I went for a check up and they couldn’t even provide me with any help or answers. Doesn’t matter if you make an appointment because there’s probably only one doctor and they won’t see you until 1 hr after your scheduled appointment. DO NOT COME HERE!!! WORST PRACTICE EVER!!

Never go to this doctor as he does not care for your care or well being nor cares that his office has zero understanding or care. Stay away at all costs!!! I just went to him and he was insensitive, showed zero care for a major issue and had no clue what he or his office was doing and the patient before me was in the room and they didn’t even clean the room after her!

Great doctor. Very attentive. Highly recommend.