iCareVIP Health

1960 NE 47th St #105, Fort Lauderdale, FL 33308, United States
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iCareVIP Health
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Lu
Review №1

I’ve waited over 3 weeks before coming here. I usually don’t write negative reviews but felt like I needed too. Waited over 30min on the zoom meeting with no one joining the meeting. Called the office and the secretary reschedule for the same to happen. I’ve been calling for the past week and nothing has been done. I’ve asked to be rescheduled and the secretary advised not to bc same will happen. Asked for a refund and they said they weren’t able to do it, Dr Garcia is the only one that can refund but he is not responding, I have no option other than disputing the charges since I cannot complete an appointment. I’ve tried everything I could before writing this review or disputing a charge. On the website slots are still available and they keep taking appointments knowing it’s not going to happen

DA
Review №2

Extremely disappointed. Paid for an appointment. No one showed up on Zoom. Eventually got a phone call from the doctor. Was given an Rx. Ive been unable to fill said Rx as Dr. Garcia does not respond to texts or phone calls from me or his office. Ive spoken to Deloni in the office multiple times over the past few weeks. Complete waste of time, money and energy. Go elsewhere for your medical care. Only giving one start because zero stars is not an option.

Ba
Review №3

Communication problems with IcareVip are the worst, I can never get in touch, they dont answer the phone and they dont return calls! My pharmacy has been trying to speak to the doctor in 3 attempts and has never heard back! Lack of attention to customer needs.

an
Review №4

Scam!!!!! They barely answer the phone call also they let u book an appointment then they disappear!!!!! Then when u can finally talk with someone they said that there’s only one doctor and he doesn’t wanna do his job but in the meantime they are getting money with all the appointments that they let people book!!!! Scammers!!!

na
Review №5

Scam!!!! i scheduled an appointment and waited for hours and no provider showed up! tried to call them a bunch of times for 2 days and no one answered the phone or my emails! now my prescription is late. TOTAL SCAM!

Lo
Review №6

DO NOT BOOK AN APPOINTMENT WITH THEM. THEY WILL TAKE YOUR MONEY AND RUN. ITS BEEN ALMOST A WEEK AND THE DR CALLED MY PRESCRIPTION INTO THE WRONG PHARMACY. NO ONE HELPS WHEN YOU CALL AND I JUST GOT INTO AN ARGUMENT WITH THE STAFF BECAUSE THEY ARE INCOMPETENT AND LITERALLY TELL YOU THEY CANT HELP YOU. LITERALLY THE WORST EXPERIENCE. NEVER GOING BACK TO THEM.

An
Review №7

Dont waste time and money. I scheduled an appointment, they received the money and no one called me on the scheduled day and time. I sent an email, called several times and they never responded to me or refunded my money. I hope no one loses money with this clinic anymore, they are a scam, they just want money.

Ev
Review №8

I loved the way the Nurse Practitioner took time with me and helped me . She made the whole process very easy for me . She ordered the medicine I needed . And the Pharmacy worked well with me. She was very knowledgeable and I felt very safe with them . Thankyou

Ja
Review №9

Dr Garcia and his staff are amazing! They are always available for myself and my family. They are so knowledgeable and understanding. One of the greatest compliments I can give them is that not only do they listen to you but they hear you! My husband had swelling in his leg, called the office and they brought him in right away, did an ultrasound and found that he had blood clots. Intervention was started right away and I truly believe they saved his life. My 3 adult children see them as well. They are great about calling in refills and are so easy to talk to. They always follow through and I just cant say enough great things about him and his staff. If you want a doctors office that cares about you and your needs, this office is the BEST!!! Dr. Garcia.... thank you for everything you do for me and my family!

Mi
Review №10

They take your money and NEVER CALL YOU BACK. I did schedule a online consultation and the doctor never called me to my appt. I called the clinic 3 times, Besides they Berber return your call , they refuse to refund your money. It’s the second and for sure the last that this happened. Careful it’s about their culture their habit of take your money or not being honest at all. I do have all the proofs.

Ca
Review №11

Don’t lose your money they suppose to give 6 months prescription they only give me 3 months they don’t answer they call they don’t return call they just want get your money and run way not answering the phone

Mi
Review №12

Ive been a patient of Dr. Garcia’s for 12 years now and his dedication to his patients and the level of care never ceases to amaze me. I am in the executive protection business and work crazy hours which makes making and keeping office appointments difficult. Now that hes added iCare to his services, my appointments are easier and faster and I can meet with him when it’s convenient for me. Thanks Dr. Garcia and staff for doing a great job!

Cl
Review №13

Absolute abysmal experience and worst customer service experience I have ever had.Three separate times they sent my prescription to the wrong pharmacy, and now that I no longer need the prescription, they refuse to acknowledge a refund for the inconvenience (a refund I was promised by two separate employees).Instead, I keep being told to wait for a manager to contact me, which has not happened yet - and it has been over two weeksI’ve been on the phone with this very unprofessional company many times and they simply hang up once they run out of excuses to not honour a refund.Unfortunately, but to little surprise, I have come to understand that many of the positive reviews left for this company are indeed dishonest and forged.I would give zero stars if I could.

Al
Review №14

From the comfort from work or home I can chat with my doctor or any person in charge from the office to follow up my results, questions, anything. Safe the time for driving. This is so perfectly well thought. The staff and my doctor are super! Friendly, caring, and they are making sure I understand everything.Thanks so much for making my life easier

Su
Review №15

I just stared going to Dr.Garcia in Jan 2018 when I got insurance. He was Recommended to me buy a lady at the counter at the DPI imaging place in Oakland Park. Said she did her research and he was a great guy. So I went with him. I’ve been to the office about four times and many times to get Referrals which is all new to me. His girls in the office are all very efficient and kind. His lovely wife told me about this online doctor visits. She set my iPhone up for the Appointment. Wow It was the easiest thing ever and I feel that he had more time to spend with me. I would highly recommend this to future people. I like it because I’m going away to Michigan and I can speak to my doctor online and still get my prescriptions etc. Thanks you all🤗🤗🤗

Ka
Review №16

Dr. Garcia has been my Primary Care Physician for many years and his standard of care is exemplary. He genuinely cares about the health and well-being of his patients. I highly recommend him. I am also a health care professional so I have a lot to compare him to. He’s also a heck of a nice guy.

no
Review №17

Very professional. Dr. Garcia is a wonderful doctor. He takes time with you, and patiently answers any questions, without ever making you feel rushed. He and his staff have always been very kind. I highly recommend using the Icarevip, by remote, if you can’t get there in person! Best doc!

Do
Review №18

I havent seen Dr Garcia or any other doctor at the Fort Lauderdale office in over 2 years! Is anybody in charge there anymore? Just a couple office clerks and a couple of women who are wannabe nurses but nobody even remotely resembling a doctor. Ive had to resort to Urgent Care places to even get my prescriptions refilled.

Pa
Review №19

The office staff is very friendly and courteous. If I have a problem and need to talk to them they call me right back within a few minutes. I get the best care from Dr. Garcia I absolutely am satisfied 100% with him and his wonderful staff. I highly recommend this medical office .

Th
Review №20

My husband is sick with covid and had an online appointment with $55 pre-pay. The doctor never called in his prescriptions. The doctor even promised to call right back if he had any problems calling the pharmacy. I’ve called the support number, and the person who answered the phone was angry, saying the doctor calls in prescriptions after appointments, which is when my pharmacy is closed. So I hoped the prescription would be called in within 24 hours but still no prescription, and we had to go to urgent care. So disappointed and anxious at the same time, especially with a sick loved one.

ga
Review №21

I was Dealing with Covid and being pregnant (at the same time) during the holidays ; I couldn’t function even less get out of bed !! I called the company and in less than 2 hrs The physician was at my home to assist me ! I can’t say enough how much I appreciate all they did for me .They were also able to bring a tech and do an ultrasound to check on my baby . VIP service for sure !!! I highly recommend! Totally priceless.

Ju
Review №22

Terrible service! Had an appointment last week to have RS refilled, but those havent been sent to my pharmacy yet. Called 4 times on Friday, Twice today, and nobody from the office has ever called me back. It is unbelieve. DO NOT USE THIS SERVICE!

je
Review №23

I have been seeing Dr. G since my insurance stopped accepting my old physician about 4 years ago. I was referred to him by a friend and it was the best referral I ever received! I have never given a positive review to any doctor or specialist I have seen and that is simply because it wasnt warranted/deserved! Dr. G is truly awesome! Upon my very visit, he was easy to talk to, knowledgeable, caring and had a great sense of humor. I still recall my 1st visit to him many years ago as I waited in line to check in, I overheard a patient in waiting room say to another patient how much she loved Dr. Garcia and what a great doctor he is and then another patient said they totally agreed with her. Never being a big fan or impressed by doctors I remembered wondering if these were staged/fake (LOL) patients planted in waiting room because it was almost like the entire waiting room had chimed in to agree how happy they were with him!Well after being his patient for about 4 years it is apparent to me why all those patients were saying positive things about him.Also, Dr. Garcia has implemented remote appointments. This has been such a time saving blessing for me personally. If I do not need to physically see him I can have my appointment with him over the phone with video where we can see eachother..and even on Saturdays! It has saved me so much commute time and is such a seamless process. Even with my remote appointments, it is almost like I am at his office. He still gived me the same service since my very 1st visit. When I tell my friends about my remote appointment they usually respond with Huh?, thats weird, but wow I wish my doctor had that option! Just another reason why I am spending my time and effort to give him a positive review, he is innovative cutting edge doctor on top of all the other positive qualities I mentioned. If you are looking for a great doctor, I strongly recommend Dr. Garcia!Jeanne Gelardi

G
Review №24

First time engaging with a doctor via a virtual app. Audio / video were both outstanding, not too different from a traditional office visit. Dr. Garcia was a pleasure as usual and no lost time due to travel / waiting room.

C
Review №25

Theres really nothing like the convenience of your doctor coming to you for your appointment, and that is what I have with Dr. Garcia and iCareVip. Since my initial visit back in March 2019, Ive only needed my phone to meet for appointments. The service became extremely useful in an urgent care situation where, instead of taking time out of my day, I virtually met with Dr. Garcia the same day without worrying about taking time off work and the commute. Your health is too important, and thanks to Dr. Garcias conscientious nature paired with iCareVip, my health has become an easy priority to manage these days

Pa
Review №26

Excellent timely telehealth visit and sent prescription right to my pharmacy. Was able to get right in whereas local doctors and clinics are overwhelmed and couldn’t see me for a week. With Covid, early treatment is a must and this place helped all members of my family and is very affordable.

Ke
Review №27

I was so sick from Covid and IcareVIP did a remote appointment at 10:30 PM!!!! Lisa was wonderful and answered my questions and told me what to do and prescribed all the medicines I needed to get better. She was also patient and compassionate. THANK YOU for making me better!!!

Ja
Review №28

Lots of appointment times available.Prompt, Professional, Caring health appointment.The healthcare provider took their time, asked detailed questions to understand all the symptoms that I was suffering from, and explained each medication that they intended to prescribe.The Support Staff went above and beyond in transmitting prescriptions to different pharmacies due to availability and technical issues pharmacies were having.

Ca
Review №29

Dr Garcia and the staff are thoughtful, kind, and caring. The ability to face time with your doctor isAwesome!!! This is the way to keep up with your health care that is considerate of the patients time.Great work, and thank you

Jo
Review №30

Good morning guys, just to give feedback.My wife needed an appointment, and we were able to schedule the appointment for the next day, she was very well attended, the doctor who consulted her asked about everything, she presented her exams to the doctor and it was super cool.I indicate if anyone needs a medical appointment.

Co
Review №31

I have been a patient of Dr. Garcia for 8 years now, his level of care is amazing. iCare is a great way for me to have an appointment and not have to miss work and still get personal care. Thanks to Dr. Garcia and his incredible office staff.

H
Review №32

What a great development for us as patients and the medical staff at Dr Garcia’s office! Now I don’t have to take time off work, look for parking, sit in a lobby surrounded by people who are sick. This is a total WIN ! Of course if I ever need to go to the office for an exam or blood draw etc, I’m totally willing to do that - but for small stuff or routine question/answer type things THIS SERVICE IS IDEAL!!

Ra
Review №33

I can’t emphasize it enough the care I received when I needed it the most. Simply the BEST.My visiting physician was very caring and knowledgeable, prescribing me the prescriptions I needed when I was very sick. Highly recommended.

Vi
Review №34

Eu gostei porque o atendimento e muito rápido e ele é um profissional excelente. Vou voltar sempreI did a second appointment there, they got my money and never gave me my consultation with the doctor and later they accused me of not clicking in the zoom link provide and the doctor kept waiting idle which is a total lie, and I had to ask PayPal for my money back because they did not bother to answer the phone or reply to a email. Bad business model, CHARGE, DONT PROVIDE THE SERVICE, TEHN ACCUSE THE CUSTOMER FOR MISTAKE

Ci
Review №35

I have no words to describe the service provided to IcareVIP!!! The Physician came to see me in the Hotel I was staying in Miami 30 mins after called requesting the service, and it was around 8:30pm. Very sweet and professional. To be honest, I don’t want to spend my super valuable time driving to medical offices anymore since I can count on IcareVIP! Why driving to medical offices, wait there in the lobby full of other patients waiting to be assisted, if I have the convenience to be in the comfort of whatever place I am at, having them coming to see me?! It’s affordable, convenient and easy. Medical Office setting is outdated. I wish I could count on this service every country I travel.Cintia Silva

Da
Review №36

Icarevip is the BEST VIP service I have encountered … I own a business and it’s very difficult to stick to a office appointment or emergency visit when your business has to come first. Since I became a patient of Icarevip, several months ago, now my well being can come first with the care and professionalism of the Icarevip services .. always putting the patient first available 24/7 .

Li
Review №37

Dr Garcia is the most caring and compassionate doctor. I highly recommend using him. Having easy access to him through I Care VIP, makes life simple. The online system is very easy to use and you get actual FaceTime with the doctor. Prescriptions filled immediately, along with receiving bloodwork results right away.

Ot
Review №38

I just needed a simple thing: blood test request translated from Portuguese to English. I paid and had the appointment, and it took almost one week to get the request sent to my email. But the request came missing some tests and codes. I asked again and I am still waiting on their feedback. I.e., 2 weeks later I do not have it as the way it should be.

Ja
Review №39

This is a very fast and efficient way of getting good healthcare. Jackie,who helps schedule the appointment, is extremely helpful and even went the extra mile to schedule my sister the same day.

Fr
Review №40

Guys! This is my Doctor! Excellent staff and always right on target when it comes to my health or my daughter’s! This is a hidden GEM in Fort Lauderdale! Did you know they have icarevip? This means when ever you can not go directly to their office, you log in and the doctor will meet you online to make an assessment and take good care of you! Last but not least... they have BioTe for men and women in need of hormonal balance!!! I highly recommend Garcia Medical Group!

Br
Review №41

DONT TRUST THEM ! Works like this: you get an appointment and doctor should send your medication to the place you choose. For the third time Im having the same problem. They have prommised to my wife 12 months refil of her contraceptive. In her second refil, the pharmacy said she needs to talk again with the doctor, and they cant give the medication. OK, then you try to contact them by phone. I have called 16x times and no one is there to talk in the phone. As I said before its my third time having the same problem with them. They always have a different excuse. In last time they told us on fridays they just work until noon. but today is wednesday. Do you want to trust some doctor you cant reach when you have a problem ??? Now my wife needs to take the contraceptive and we have no options and no solution. It seems to be a VERY dangerous situation, dont you think ?

In
Review №42

VIP clinic is an excellent place to obtain the best and most convenient medical care. They strive to provide excellent customer service and work hard to provide patients with appointments asap.

Th
Review №43

No parking, no traffic, the doctor was exactly on time, and was pleasant and helpful. The experience felt like you were face to face. Dr Garcia and his staff are the best!

Re
Review №44

Excellent medical services. All the staff are kind, polite, and compromised to do their best to help the patient to get better soon. The best virtual medical clinic ever!👍🏼💐

Do
Review №45

Outstanding solution for busy people! No waiting. No wasted time driving to & from appointments. No office waiting room. Clear, direct audio & video communication with the doctor. Highly recommended.

Jo
Review №46

So easy to use, I felt very comfortable. The Dr. is very attentive and caring about your needs! I highly recommend this for patients in the go!!

Ju
Review №47

Dr. Garcia and his incredible team are always finding ways to make the patient experience as easy and convenient as possible. The Icarevip has been a true blessing for myself and my family with our busy schedule.

Ra
Review №48

Dr. Garcia is by far the most caring and wonderful doctor I have ever found and if he lets me (lol), I will stay with him forever!

Va
Review №49

As a know aranjasier than driving when you are sick or too far away make it in . The staff, MDs, PAs, and NPs are prepared and care for you as if you were in the office.This has been a god send for me. But so has The doctor and his entire staff !

JJ
Review №50

They take your money and NEVER CALL YOU BACK. I call 100 time

pa
Review №51

This is a great way to be in contact with your primary doctor. It is fast, secure and comfortable. I invite everyone else to use it. No more waiting and not commuting.

Ba
Review №52

Couldn’t be better. I didn’t need to take the whole day off work and drive several miles for a Doctor’s appointment. Doctor was great and precise. Definitely doing this again.

JC
Review №53

Vip Home clinic its so easy and efficient I am very happy with the professionalism , my health first , they took care of me with a lot of love and attention , my eternal gratitude .

Mi
Review №54

Dr. Garcia is amazing. He truly cares for patients. I highly recommend him as a PCP.

Ca
Review №55

The service provided by the physician was second to none. Very attentive and caring. I would recommend using this service for your loved ones or self.

Ry
Review №56

Absolutely amazing service! Convenient and easy as pressing a button. The whole staff is wonderful, and just a great group. Will definitely use again.

Su
Review №57

Dr. Garcia and his staff are extremely wonderful great great doctor would never go anywhere else ever again he is a one amazing person I so all the people that work for him I highly recommend him

Ro
Review №58

Being attended by the ICareVip group was an extraordinary experience, the staff very helpful and kind, and the consultation with the doctor very objective and pleasant, I am very happy to have such people, so pleasant and kind. thank you very much.

Da
Review №59

DR GARCIA HAS BEEN MY DOCTOR FOR THREE YEARS NOW AND HE IS TRULY AMAZING EASY TO DEAL WITH EXCELLENT BEDSIDE MANNER AND A PLEASURE ALL AROUND 5 stars all the way

R
Review №60

I absolutely love Dr. Garcia he is been my family physician for Oregon now he is absolutely outstanding doctor in Fort Lauderdale Ryan Tuminelli

La
Review №61

I’ve heard many great things and wait to use the VIP Concierge Service… I also love that they will come to your home… 👍

Ji
Review №62

Better than an office wait even though I miss his excellent staff. This is a seamless experience that gets right to the issues & lets you plan your day w/ out that hour in the office

Wi
Review №63

Excellent service, attentive staff, quick results, outstanding care, highly recommend , can’t say enough good things, you won’t be disappointed ❣️

He
Review №64

Its like my doctor comes to me! Love it. Fast convenient efficient ! All my Medical needs are being met.

Na
Review №65

Amazingly easy and effective form of health services. Knowledgeable healthcare providers that genuinely care about their patients. Highly recommended!

jo
Review №66

I would highly recommend Icarevip to other Pt. It’s better than driving and sitting in traffic, which also makes it safer. It’s an Amazing option to still see and speak with your Dr.

Da
Review №67

I want my money back. You charge for the consultation and dont do it and dont answer. Dont hire dishonest people.

Da
Review №68

Online visit went well. Prescriptions were sent to my pharmacy without any issues.

Gi
Review №69

They never showed up for my appointment and now they don’t answer the phone!!!!!

Gr
Review №70

The entire staff is courteous and efficient. I have referred many family members and friends and will continue to do so!

Br
Review №71

Best doctor ever!! Staff is great too!! I would totally recommend them to my friends!!!

Da
Review №72

Has no customer sensitivity. I had an emergency, close to the appointment time and could not make the appointment. And they just didnt do anything and didnt reschedule.

Mi
Review №73

My experience, wonderful and satisfying. Excellent staff, trained professionals, and excellent service. satisfied.

Fr
Review №74

I care VIP makes things a lot easier when you work the same time your doctor does!

He
Review №75

I love the ease of scheduling and the eaae of the apt. Certainly the way to go when I need to see Dr.

Go
Review №76

This is the future of doctor visits. Fast, convenient and efficient. Highly recommend.

Sh
Review №77

Very convenient especially when its something so simple that you really dont have to actually be there great idea

Al
Review №78

Dr. Garcia is the best! He listens to you and helps you with what tou need.

Da
Review №79

Very convenient love Dr. Garcia. Hope to see him soon

Sa
Review №80

Great doctor listens to you and understands I would recommend him to everyone!!

Pa
Review №81

Very convenient, saves time and very fast way to get your consultation

st
Review №82

Super practical and fast, very attentive doctor, incredible experience

Ma
Review №83

Excellent service, very professional and attentive! Would recommend.

JB
Review №84

Great but needs better staff for billing and better customer service.

An
Review №85

Its been such a pleasure!

Ru
Review №86

Amazing doctor and professional

Cr
Review №87

Thank you Dr. Bernard Garcia

Jo
Review №88

Prompt and professional support!

We
Review №89

Perfect

Ma
Review №90

Excellent

Ne
Review №91

This clinic has become a joke, I have already paid for my appointment and rescheduled it more than 3 times because the doctor doesnt want to answer, and I have to keep running after the doctor calling his private phone number to see if heAnswer me, my money was not returned nor did I receive assistance.This clinic has become a joke, Ive had to reschedule my appointment more than 3 times, because the doctor has no responsibility and doesnt want to see patients, every time on the day of my appointment I have to run after the doctor and call him on his phone. and he doesnt answer, my money wasnt returned nor was I answered.

Am
Review №92

I DO NOT RECOMMEND! Many months ago, I would recommend it, but in the last 3 consultations that I paid $55 just to request medication, I had a terrible experience. First time, the doctor didnt show up or call me, second time and third time, he requested the incorrect medicine. You send a message or call to complain, the secretary says I already gave this information to the Dr (but the doctor NEVER gets back to you or solves your problem).My friend is also having the same problem.

Cr
Review №93

I have already filed my complaint. I called again yesterday and they scheduled it for May 20th at 5pm and nothing. I called yesterday, complaining and Barbara informed me that the doctor knew and would call me today, the 22nd at 9:40 and nothing. Scammer! BEWARE!

Ca
Review №94

Like some other people here, I also believe this company is a SCAM. These other positive reviews must be fake. Why do they only respond to positive reviews? Ive been calling for a week and no one answers despite the place appearing to be open. I tried to consult online twice and the link didnt work. Cheap is expensive. I want my money back.

Ca
Review №95

We scheduled the appointment at the end of January and 3 weeks later we still havent had any contact to reschedule the appointment, which they didnt contact us to do. They dont answer calls to return the money. Scam!

Si
Review №96

Bad experience, it was quick to schedule an appointment online, but my exam requests never arrived. No one answers or returns your messages. I feel robbed by people who speak Portuguese. That was the only reason I looked for this company...Dont use it!!!!

Mi
Review №97

I like the Clinic but I was seen by a very harsh person, a woman with no patience at all. Talking nervously with anger. I think she answered a phone call before and must have had a fight lol because I called and her voice was angry and very rude. I always make my appointments when I call, there was always a very polite guy, Junior, who helped me with everything! Its a shame he left. I hope the owners see this complaint and speak to this girl. She speaks Portuguese but not Brazilian Portuguese and I didnt ask her name but it was October 21, 2022 in the morning! I hope she improves her tone of voice, when speaking to people, speaking with respect, without mockery, putting herself in our place. She made me quite irritated and nervous. Please do some training with her at the very least! I was sad to have a professional like that.Why was she so angry and impatient? The purpose of this evaluation is more to inform the way I was treated. I hope she reads this and does a self-evaluation.

ma
Review №98

I paid for my daughters first consultation with the psychiatrist, I spent weeks waiting for the first consultation and when the day arrived the doctor simply disappeared and after I insisted on contacting her, she sent me a message telling me to reschedule because of the time difference, but when I paid for the consultation, they were aware of the time difference and were not able to try to reschedule in advance, I thought it was a lack of respect for the patient because if they need a consultation it is because they are certainly weakened by some situation, a tremendous disregard. I preferred this clinic because it belonged to our Brazilian community... but I regretted it and Im fighting to get my money back, which was $75.00 for just one consultation that hasnt happened yet...

Lu
Review №99

I gained courage after a long time and decided to seek help from a “PROFESSIONAL” who could help with my weight loss process.Through someone I follow on Instagram, I discovered the Icare profile and was happy to see that they offer a remote medical care service.I booked the appointment and made the payment to see Dr Mirella Matos 4 days ago and looked forward to the day.I followed all the instructions sent by email for the virtual consultation and at 2:55pm I entered the Zoom room, waiting for my appointment at 3:00pm. I waited until 3:10pm and no one showed up.I decided to call the number and only on the third attempt did someone, Mr. Junior, answer the phone. I introduced myself and was very surprised by the way this person approached me. He said that he tried to call me several times in the morning to say that Doctor Mirella had something unforeseen and that she could only see me at 4:00pm.I mentioned that I saw a different number trying to call me, but since I didnt know the number and I was in the middle of my work, I couldnt answer it and because I didnt leave a voicemail, I didnt care.To my surprise, Mr. Junior said he didnt leave a message because “Brazilians dont have the habit of looking at message boxes”, so he decided not to leave any message. I would like to say that I did NOT receive any other type of notification or email requesting a change to the previously scheduled and paid time.How can you trust such a service?What justification was that for not leaving a message?Very sad and frustrating.I expected very different behavior.At no point did I hear an apology for the situation.I wrote a message on their Instagram page and to another surprise, they deleted my message and blocked me.In other words, wasted time.Next time, they should be more professional.

Cy
Review №100

I needed their help. They were very kind in the virtual visit and even more understanding in the personal visit. I hate new things. But when my doctor no longer accepted my insurance, I had to look elsewhere. 5 stars for these people. I told all my friends about them. Thanks Delone!!I needed their help. They were very kind on the virtual visit and even more understanding on the in-person visit. I hate new things. But when my doctor no longer accepted my insurance, I had to look elsewhere. 5 stars for these people. I told all my friends about them

Da
Review №101

Today I had my first remote consultation, the service was virtual, easy to access and very punctual. Dr Garcia was very attentive, willing to listen and help with my needs, always very friendly. I cant help but mention the excellent service provided by your assistant Aline, who always looked after me very well, even before I scheduled the visit. Always explaining and being available to help.

Ma
Review №102

My family and I are very satisfied with the service. Dr. Garcia is very attentive, explains the treatment and medications very well.The medication prescription goes directly to the cheapest pharmacy near my home. The assistants are always available to answer any questions you may have about medications.We did all the exams, and now we are doing the camp.

Iz
Review №103

Very bad customer service, I sent messages on WhatsApp or text messages and they took more than a week to get back to me, I consulted and the doctor said she would send me an email with contact information and I never received anything 👎

Review №104

Excellent service from everyone at the Clinic, my son was sick and I was very worried, so the doctor treated us very well! The prescription came quickly to the pharmacy I recommended, I also needed a certificate from the College and they sent it to my email. Im very grateful! It would be very interesting to have this type of service in Brazil, since, even for those who have health insurance, appointments are being scheduled for months!! Thanks

Al
Review №105

An excellent company!I was very well looked after, from the first contact with the receptionist to the consultation with Dr. Garcia.I had blood tests done at a super affordable price. Dr. Garcia sent my medications to the pharmacy closest to my house and also sent me a discount coupon to make the medication even cheaper. An incredible project! Congratulations! 👏🏻👏🏻👏🏻👏🏻

Wi
Review №106

Dont save! Add a few extra dollars and get an in-person consultation. They do not send the prescription to you, they only send it to the pharmacy. In my case, its a problem at Walgreens and now I dont have the prescription and they dont respond to me. I requested support via Zoom in Portuguese. I received a service from a woman who only spoke Spanish and English, she was in a big hurry to end my service quickly and invoice my $55 dollars.

Am
Review №107

I was seen by Doctor Garcia in Atlanta, by him and the entire team. The return for exam results was online, great service, very attentive and the entire team. Its great to have a doctor to serve the Brazilian community and with easy access.

el
Review №108

I was seen in an online consultation! I confess that at first I was apprehensive as we are not used to online consultations, but it definitely exceeded my expectations! In addition to the team being fantastic, super competent and humane, it was as if I were in a normal consultation and paying a super affordable price for everyone!I highly recommend it to everyone!!!!!! Its a shame I only met you now!!! Dont let go anymore! Thank you 🙏🏻

An
Review №109

Bad experience, I scheduled my appointment and made the payment, the next day I received an email saying that my appointment was cancelled, I didnt have the appointment and I didnt even get my money back, I tried to talk to them by email and by phone and I was not successful, horriblebad experience, I scheduled my appointment and made the payment, the next day I received an email saying that my appointment was cancelled, I didnt have the appointment and I didnt even receive my money back, I tried to speak to them by email and by phone and I was unsuccessful, horrible

Ca
Review №110

Computer service with image and voice as if you were in the office, direct, practical and enlightening service. Cheap consultation. I was also able to buy medicines close to my home at very low prices. I recommend IcareVip for the Brazilian, Spanish and American communities.

Review №111

The service in Portuguese from professionals who treated me with attention and humanity left me delighted. Talking about health, which is something serious and being attended to in your language, brings much more security.I congratulate the company for the excellent service provided with accessibility for the Brazilian and low-income population. I recommend!!!!

An
Review №112

My experience was very good. I was well attended to, my doubts were clarified. It is work done with quality. I recommend it to everyone who needs treatment and does not have medical insurance.

Ga
Review №113

Best service, best Doctor! I recommend it to everyone! I cant live without this service... Super punctual, friendly and helpful. Being seen by the Dr. in the comfort of your home is priceless!

Le
Review №114

Dr Garcia is super attentive, answered all my doubts, I took all the tests I needed. The online consultation is practical and the price is affordable.I RECOMMEND.

Ke
Review №115

Excellent service, very respectful and polite professionals. Quick and easy.The doctor was extremely kind and provided me with quality care. Much better experience than I could have expected.

la
Review №116

Im very happy that we found another way to help the patient, to make ourselves more accessible. I love being part of a group so interested in peoples health and well-being.

Ig
Review №117

I loved the companys service, they are all very professional! They do an excellent job without leaving anything to be desired! The entire team is to be congratulated for supporting our patients.

Sa
Review №118

From the first service everything was excellent. The experience with the doctor during the online consultation was the best possible. I recommend it to everyone.

Fa
Review №119

Dr Garcia attended to us promptly as scheduled! It was super fast and efficient! I really recommend it!

Vi
Review №120

Very good service from the beginning with excellent service and carePunctual appointment time grade 10Very good doctor. I recommend it to everyone

Le
Review №121

Nice place, super friendly people and the doctor quickly caught up on my health, success and may God bless your work.

Da
Review №122

Goodnight! I was very well looked after by the entire team. They are competent and very professional, I want to continue and also recommend them to everyone, I leave my review with a 10. Thank you.

Me
Review №123

Wonderful service, I loved the consultation and the attention provided by the team! I cant live without this system ever again! It helped me a lot, I recommend it 100%!

Ka
Review №124

Excellent in-person and online service. Attentive staff and very competent and charismatic doctor. I highly recommend!

Da
Review №125

I loved the service, punctuality and attention and friendliness of the doctor. An innovative idea that “saves” our lives here in America! Fantastic!!!

Ri
Review №126

Perfect service, I just have to thank Dr. Garcia and the entire support team!

Re
Review №127

Great service! Fast, safe and very useful!We had a wonderful experience with Dr Garcia. We recommend your services

Va
Review №128

I am very satisfied with my first service! I recommend it to anyone who needs it!Very practical, accurate service!Affordable prices! Congratulations to the entire team for all the information provided!

Lu
Review №129

Great service and a very low cost for medications and exams, even for those who dont have health insurance.

Wa
Review №130

It was excellent, fast, practical, fair price and best of all, I didnt have to miss a day of work

Ot
Review №131

GoodnightMy experience was great, I enjoyed the consultation. Congratulations to Icarevip for this brilliant idea.

Al
Review №132

Perfect, punctual and excellent service. .. total confidence!! 👏👏👏👏👏

si
Review №133

I would like to thank all of you at lcarevip. Great service with great doctors, ease and practicality. congratulations.

Gi
Review №134

I highly recommend it, Dr Garcia is very attentive, a spectacular treatment!

An
Review №135

Best medical care in the country. Super effective and humanized. Wonderful. I highly recommend it.

Ma
Review №136

Very good service, Ive been with him for over 5 years. My family and I recommend it.

Ma
Review №137

Attentive, professional and efficient! I recommend it, Dr Garcia is super attentive

Lu
Review №138

I really liked the service, Im still undergoing treatment. Very affordable price.

Re
Review №139

I will use it whenever I need it! I was very well looked after!!! I recommend!

ju
Review №140

I received great service, they were fast and efficient. I recommend it 👍🏻

Al
Review №141

An excellent clinic, impeccable service, I recommend it to everyone

El
Review №142

Very good service. Our problem was solved without leaving home!

Lu
Review №143

Great service, super attentive doctor!

Gi
Review №144

Excellent service, super attentive doctors...

Ni
Review №145

I really liked the service, they answered all my questions very well.

An
Review №146

I was very well looked after,They are super attentive

Em
Review №147

Very good! Excellent team! I highly recommend it.

ed
Review №148

Very good, excellent service and punctuality, I recommend it.

An
Review №149

Perfect service! Congratulations to the entire team

An
Review №150

Excellent service with Dr Garcia

Su
Review №151

Excellent company. I loved meeting you!

Ma
Review №152

Very practical! I loved it, I recommend it

Mo
Review №153

This service came from the heavens!

An
Review №154

Excellent service!!

Lu
Review №155

Great service

Ma
Review №156

Wonderful!!!

Information
3 Photos
156 Comments
4.2 Rating
  • Address:1960 NE 47th St #105, Fort Lauderdale, FL 33308, United States
  • Site:https://www.icareviphealth.org/
  • Phone:+1 954-495-9871
Categories
Working hours
  • Monday:8 AM–5 PM
  • Tuesday:8 AM–5 PM
  • Wednesday:8 AM–5 PM
  • Thursday:8 AM–5 PM
  • Friday:8 AM–5 PM
  • Saturday:12–5 PM
  • Sunday:12–5 PM
From the business
  • Identifies as women-owned:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Accepts new patients:Yes
  • Appointments recommended:Yes
Parking
  • On-site parking:Yes
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