NTMC Health Complete Care

1902 Hospital Boulevard, Gainesville, TX 76240, United States
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NTMC Health Complete Care
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Cl
Review №1

I had an appointment with Dr. Webb today, and I did not have to wait long once I got there to be seen! His nurse Jennifer is always so kind and professional! She has the perfect personality and attitude and the sense of genuinely caring! When Dr. Webb came in he is always so professional. He ask me questions about my problems and really listens to me and makes me feel comfortable! I have been to see them several times and it is always the same! No matter how I feel when I get there I always feel cared for and pleasant when I leave!

Wi
Review №2

Our experience at NTMC was amazing!!! It was very clean, the staff was very nice. They got all 3 of my boys in and out. The pediatrician Dr k. was amazing as well as the nurse who gave my 5 year old shots. We definitely be going back and would recommend them to anyone who has children. My husband has also gotten seen there and was very pleased with his care as well.

Sh
Review №3

My daughter has had a positive experience with all the PA’s in the pediatric office. They all seem knowledgeable and skilled whether it has been for a sick or well visit. They give compassionate, kind care while taking the time to listen to my concerns. Very impressed with the efficiency of the lab.

Ro
Review №4

Scheduling is easy with the ladies up front. The clinic is clean and Grant always takes great care of our kids. He takes the time to listen, he considers all avenues of treatment before just prescribing something. He always talks to the kids and makes them feel like the are a part of taking care of their health. He’s overall a great dr and an all around great guy. Thanks for bringing him back to the clinic where our kids can get greatCare!

Br
Review №5

Its clean. Quiet. Short wait. Dont mind the wait especially when they play Disney movies in the waiting room. She was very kind to my kid. Answered all of my questions & concerns. Very quick & thorough visit.

An
Review №6

My entire family and I have been patients of this clinic for years. They can always get us in quickly when one of our kids surprisingly gets ill. The CNAs, nurses, and all staff are always so friendly. We have seen multiple nurse practitioners through our time there, but our favorite is Rachel Varghese. She is always so thorough and makes my kids feel comfortable. She is such a caring provider.We have also had the new pediatrician, Dr. Kannamphuza, examine our kiddos. He is what I wish every pediatrician was like! Just so sweet, caring, and really tries to build a relationship with his patients.

ki
Review №7

Today was my first appointment here and unfortunately I had a migraine when I walked in the door everyone was extremely friendly extremely helpful and extremely understanding I felt listened to and I felt heard which is very unusual in a medical facility anymore I highly highly recommend this place especially for anyone that wants to be actively involved in their own care and wants a doctor and staff that listens to you..

Ke
Review №8

First time there to see Dr Jeremy Rinner and we had a great experience! He took the time to explain any concerns we had. My 4 year old is shy and everyone there was so good with him ❤️. We will definitely be back!

As
Review №9

I had a great experience with Dr. Zaira Jorai- Khan. She made me feel seen and heard. I wish I could remember the nurse who helped me as she was informative and kind. I left the appointment feeling more knowledgeable and will be a returning patient here.

Su
Review №10

We have been taking our toddler to NTMC Pediatrics for 2 years now and have had a great experience thus far! Rachel Varghese is who he sees for routine checkups and she is very kind, knowledgeable, thorough, very understanding (takes her time to listen to our concerns and meets us there) and down to earth! So thankful for her care for our son!

Cr
Review №11

Dr. Rinner is awesome you can tell he loves his patients and all about babies! Very informative and will listen to any of your needs or concerns.

Lo
Review №12

Grant and his nurse Jennifer are the best team. They have always taken their time to ensure I have had the best health care possible. I hope they are always my health care providers.

Th
Review №13

I had my cesarean section at this hospital,the post-operative period was bad, the hospital had no hot water for 2 days and I couldnt take a shower. I was supposed to be discharged 2 days after the surgery in the morning and the doctor simply didnt show up in the morning and I had to stay longer in the hospital.

kr
Review №14

I met dr. Rinner when I delivered at NTMC as the peds doctor that cares for the babies in the nursery, and he is now my childres pediatrician. My experience has been amazing with him. He really makes for feel comfortable, heard and not like just another patient

Ma
Review №15

We love NTMC - we have had nothing but great experiences! Dr.Kannampuzha, is also really great, He took the time to explain any concerns we had and answered all of our questions. We love having him as our pedi!

He
Review №16

My experience with NTMC it was very good. The staff was nice and Dr Grant is a very good doctor, he is Hands-On and explains what hes doing and what is going on with you. I would recommend all of the above to anyone that needed good care.

Je
Review №17

I had a great experience at NTMC Primary Care Clinic yesterday! The facility was spotless and sanitary. The atmosphere was calming with beautiful artwork everywhere. The staff was prompt, friendly and had all information which I previously provided electronically. The FNP, Grant Webb, was very friendly and knowledgeable about my health needs. He took the time necessary to help me feel confident that I was in good hands. I couldn’t ask for better care. I will definitely recommend NTMC to friends and neighbors.

Ch
Review №18

Grant Webb provides the absolute best care! Im always anxious going to the Dr but he takes time to explain in detail making me comfortable and I always feel better after my appointment knowing I have a provider that truly cares about his patients. I recommend 100%!!!

De
Review №19

I had a great experience. I got right in on the same day. I saw Dr. Lauren Taylor. I was very impressed with the entire staff. They were all very nice and very professional.

Sa
Review №20

They made me feel very comfortable. The pap smears are never fun but they made it bareable and quick. Would definitely recommend to anyone.

Pa
Review №21

I absolutely recommend the clinic is great. Grant is wonderful and informative and Cricket took blood with the first stick and I didn’t feel it..my veins blow up and have had trouble giving blood..but Cricket made it bearable..a sweet lady

Da
Review №22

The attention from the secretaries, until you get to talk to the doctor is very good, Dr. Grant Webb, is patient, careful, educated, he dedicates his time to understand And listen to you, I recommend it 10/10 my family and I are grateful

Da
Review №23

The experience my wife & I had today at the North Texas Medical Center Primary Care Clinic in Gainesville was extraordinary. From the time we booked our appts. until we received our new patient complementary bag of goods at departure, we received the utmost professional, thorough and kind treatment. The clinic setting is clean and comfortable with appealing artwork. Our nurse was friendly and personable. Our FNP Grant Webb spent over an hour with us and was top notch. He was also very personable, sharp and observant. We were blown away at his knowledge and professionalism. I can’t remember the last time we’ve been this refreshed and excited meeting with a 1st class primary care provider in an obviously well run clinic setting. I strongly recommend The North Texas Medical Center at Gainesville for your family primary care needs.David Long

Sa
Review №24

The facility is always so clean and the staff are truly the best. Thank you for taking great care and always listening to my needs and answering my questions!

La
Review №25

The place was clean and finely decorated with lovely art! The staff was very kind and hospitable. My doctor was honest, caring, and took care of my needs completely. I am thankful for this clinic and they couldnt have given me a better experience! Thank you!

Br
Review №26

I love this doctors office Especially since Jeremy replace the prior doctor. He is so good with kids! He answers all of my questions and ensures me that Im doing the right thing of my babies which is very much appreciated because I worry so much. If you want a doctor who listens, actually cares, and answers all your questions definitely go here!!!

Ti
Review №27

I live in Oklahoma and wanted to venture out of Oklahoma to find a good Dr to deliver my baby.As soon as I walked in I felt welcomed the people up front was nice and polite.When I get to the back and see the Dr I was like wow she listened to what I had to say and asked me questions I really like Dr Elizabeth Newman she made me fill like I was a person and not just agreeing with me to get me out I would definitely recommend her to my family and friends.I give 5 stars because I have never had a Oklahoma Dr treat me the way she did I’m glad she is my Dr and she will take good care of me and my unborn baby thank you Dr Newman

Ki
Review №28

Dr.Newman is definitely the best obgyn & pediatrician shes such a hard worker & seems to do it all!100% recommend her for both as a obgyn and pediatrician;)

Ka
Review №29

Everyone was great. Dr. Newman was awesome. My only issue was when trying to take blood she was unable to take it.

Ja
Review №30

Very nice place. Was very gentle with my baby. Anwsered all our questions. The pediatricion was great.

Ch
Review №31

Grant is amazing. He listened to my concerns.

Ly
Review №32

Absolutely love Mrs. Newmann!!!! Shes so helpful and caring and takes the time to listen to how I feel and listens to what I say!

Ta
Review №33

Thankful for the NTMC staff, and for Kathy!! I was really nervous trying to find an OB/Midwife for this pregnancy, since my last one is in a different town. But I am secure and happy with my decision- Kathy is so kind, and does everything she can to make sure I’m confident and comfortable. Highly recommend!!

Ju
Review №34

I was very satisfied with the clinic today they explained everything and they was very very nice I would recommend them to other people

Ka
Review №35

Dr Elizabeth Newman and her staff Gigi (nurse) specifically are AMAZING listeners and highly qualified and have personally saved my life and delivered my beautiful healthy baby. I’m forever grateful to them! Highly recommend NTMC for the entire family!! I trust them with our lives as they’re truly the best!!

Li
Review №36

I love all the employees and doctor Kahn is amazing at what she does!

Ja
Review №37

Grant listens to what you ask and gives honest feedback not just what the patient wants to hear. Discussed benefits and side effects of all medications he prescribed.

ca
Review №38

Love the clinic so fast and efficient and helpful.

Lu
Review №39

This was my first visit with Dr. Newman and it did not disappoint!I transferred care mid pregnancy, from a doctor I did not trust, at all, so I came in with a bit of hesitation/caution.From the minute we walked in there (my kids and I), the office staff made us feel welcomed. Her medical assistant Gissel is AMAZING ! And then Dr Newman is so chill, just the right amount of hands-on, listens to you, and also very knowledgeable, but not in a “Im better than you” kind of way.I felt immediate peace tp the possibility of delivering a baby with them.Thank you!

Ju
Review №40

This is the best care around. The staff always goes above and beyond to help my family. Grant Webb is top notch and truly cares about his patients! We love the care we receive here!

La
Review №41

Kathy ellis is absolutely the best..she was very thorough and it was very easy to talk to her. She was compassionate and caring..I had alot if questions and she took her time and answered all of them..I would definitely refer anyone to her..and her staff was very pleasant and knowledgeable..

S
Review №42

I had an appointment with Kathy Ellis and she was so great and put me right at easy.

Ma
Review №43

Kathy Ellis is such a great doctor. She is very general and warm with her words and demonstrates great character! The staff is also wonderful! I’m really glad I found her to be the one who will deliver our baby.

Br
Review №44

Took my daughter in with a bad cough and congestion. Whatever “doctor” seen her said it was a cold and didn’t test her for anything and sent us home. 5 days later it gets worse, so we take her to the ER to find out she has RSV. Would highly NOT recommend multiple horrible experiences, just plain lazy

Ko
Review №45

From Dr. Newman to the front desk, everyone was absolutely lovely. I had a hard time finding a doctor until today. They were quick, funny, and very honest with me. I felt heard and I cant wait to go back.The only way they could improve was giving slightly clearer instructions when leaving. However, that really could have been me. My pregnancy brain has been so bad.

Ch
Review №46

Couldnt have asked for a better experience! Everyone was so nice and they went way above and beyond to get my insurance mess figured out so I could keep my appointment. Mr. Grant Webb was great, as was his assistants. Ive been nothing but super impressed with every visit to NTMC. Awesome staff! 😃

Su
Review №47

Dr Buckley was great. New to the state, he listened and got me started. The office help was amazing. The office was nice and clean, was able to get labs done right there. Wonderful experience in state of TX

Ki
Review №48

I love this office for my kids . The doctors here make you feel so comfortable and down to earth .Its not like those offices where your there for an unknown amount of wasted time , you get in and get out in less then an hour. Crowding was not an issue they separate the office into 2 waiting areas one for sick and the other for healthy. They are fantastic, quick and easy at the from desk .I wouldnt take my kids no where else, I can say I love my doctor ❤ and very glad to have her .TRACY WANG👩‍⚕️💜I love her , never be afraid to ask questions, she makes you feel so comfortable.

Te
Review №49

The services that I received from NTMC Health Complete Care were fast, friendly, and very efficient! Their nurse practitioner, Lauren Taylor is excellent and the staff ensured that I was properly informed about my health and care. I would have no qualms in recommending them to friendly and friends. New facility, very clean and comfy, spacious waiting room.

Je
Review №50

The entire staff at NTMC is beyond amazing. They are so kind and patient and they really listen. They don’t rush thru your appointment, and they really take their time to get to know their patients. I highly recommend them for children and adults!

ka
Review №51

He was a nice doctor everyone at office was great!

Bu
Review №52

Had my appointment set, showed up 5 minutes early to fill out necessary paperwork. Was treated respectfully by the wonderful ladies working up front. Before I could finish my paperwork I was called for my appointment. Dr. Buckley was great and saw to my concerns.Ive read some negative comments and they are bogus in my opinion. Some people go into places with their self-entitled attitude and think people working hard to accommodate them need to bow down. Just remember, these people work really hard for YOU. So check yourself before you talk trash on respectable people.

Ta
Review №53

Highly recommend! The staff is amazing. Ms. Kathy (midwife) is such a beautiful soul! She delivered my son almost 2 years ago, asked about him, and looked at pictures with me. She truly cares!

Ka
Review №54

Dr Grant Webb is one of the Kindest, most knowledgeable people I know. He listens, he cares and hell help you. My 83 year old father and myself will go nowhere else. The staff is wonderful. I am always treated very respectful and kind.

An
Review №55

Brought my newborn in for his 1 week. Jeremy was very thorough, listened to my concerns, and gave some great advice! I’m so happy to check the ‘find a pediatrician/pcp’ for baby off my to-do list!!!

Sh
Review №56

All the staff at NTMC were very courteous and attentive. I had a very short wait before seeing Grant Webb.NTMC is fortunate to have Grant Webb as a medical provider. He was very responsive to all my concerns and discussed in detail my options for treatment.I am very satisfied with my experience at NTMC.

Do
Review №57

As a first time mom I am so thankful to have Dr. Newman and her nurse Gisselle taking care of my daughter they went above and beyond when I brought my little girl in for jaundice they did everything in their power to help get my baby healthy as quick as possible. I was so nervous and scared and Gisselle really made me feel heard and at ease she did more than I could have hoped for always being there to answer my questions and make me feel better. I’m so thankful and lucky to have ended up with these two💙 Also my pregnancy could not have been better with Dr. Kahn by my side! This hospital has amazing staff! I am so thankful!

Ni
Review №58

NTMC Womens Care staff are very professional and caring. They are all very knowledgeable in their respective areas, and go above and beyond to make clients feel an inviting experience. Every question I had regarding my care was answered, and I can say with confidence that I will utilize the services of this clinic going forward.

Je
Review №59

I have always been happy with all of the medical assistance that I received. Both my husband and I have received excellent care. I have always been treated as if I was the only patient. If it wasnt for Dr. Ko my husband would have died. Thank you for the Doctors that have come and gone. I really like my nurse practitioner Rachel Lawrence, she listens to me and asks all the right questions. She cares. Thank you Rachel.

Er
Review №60

Despite the negative reviews my husband and I had good visit. The front desk was helpful and are affordable for those who do not have insurance. My husbands doctor was great. He listened to my husband and even helped look up a cheaper price for his medication. He is very nice, cool Doctor. We will continue to go here.

Le
Review №61

It’s always anxiety producing to try to find a new doctor. I needed to find someplace closer to home. Great staff and physician! Efficient, professional and knowledgeable. Highly recommend Dr Buckley and his team.

Da
Review №62

Given the fact that issues had arose only .5 hour before the appointment and no symptoms where present feel the doctor did the very best he could! Have always had above and beyond the best experience and care for me and my son could have asked for!! Both the clinic and the hospital excellent and the hospital ICU staff just wonderful as well!!!! What else can I add?

De
Review №63

Dr. Newman has been a God send. She takes the time to listen to you and listens to your feed back on any medications that may not be working. She walks with you through health care experience.

Mi
Review №64

Always a pleasure. Everyone is very professional and friendly. Dr Grant is one of the best around. I would highly recommend.

De
Review №65

I have been going here for 6 1/2 years, the staff is so nice and polite. Dr Ko was the first doctor I have seen here. I love going to him, but he had other plans miss going to him .Then I seen nurse practitioner Grant Webb loved going to see him too, miss going to him too.Now Im seeing nurse practitioner Bethany Chico she listens to any concerns or questions that I have...I would recommend Cooke County Medical Center to anyone !!!!

Pa
Review №66

This office is fast, efficient and very kid and adult friendly

Se
Review №67

Whole staff is kind and helpful. Facility is always very clean.

Be
Review №68

New patient appointment. Staff was friendly. Dr. Buckley was prompt and interested in my history. I look forward to establishing a beneficial relationship.

Rh
Review №69

Everything was perfect! Doctor listened had input and it was all good.. nurse was a dream.

Ka
Review №70

I have been using Cooke County Medical Center for five years with each and every one of my foster children. The office staff is incredibly helpful as each of our children have differing circumstances. The doctors are loving, caring and VERY good! Im blessed to have you all!

Ro
Review №71

Grant Webb had been great to work with. He is quick to respond and always takes the time cover all the bases.

De
Review №72

It was a very good experience the nursing staff was very good answered my questions an just friendly, Grant Webb was very helpful on all my issues an explained everything to me an he took is time with me, I would refer him to everyone that needs a new npr.Very satisfied!!!

Je
Review №73

My first vist to NTMC was a very nice experience... the attention was to nice also, the Doctor

pe
Review №74

I was able to get a same day appointment, I was called in within five minutes, got examined by the OBGYN and she was so nice and thorough and professional. Generally these kind of visits can be uncomfortable but I was at ease. Definitely will continue coming here. I was in and out within 30 minutes. Thank you!

Al
Review №75

Nurses and staff were sweet and straight to the point in helping me and getting me what I need. 10/10 servis and the woman who worked with me were patent and very helpful.

Nj
Review №76

Dont know why my previous review isnt listed, maybe cause it was a bad one. I am a 62 yr old woman and went in with chest pain. Did not take me back, instead it took 30 min. To check in, another hour to get hooked up to ekg machine and blood draw. Another 30 for xray. Also covid test. Another hour and a half before dr. Came in, told me all was good. But, another hour and a half for blood results. During all this waiting, had to use restroom immediately. Another 30 min. Patient portal a problem, called and emailed, no response. NEVER got a call with results of covid. I called for records and had to ask her, she said It was negative. Very pleasant.

Wh
Review №77

Ive been going here along with my children for years now. 12 years actually. I love the staff. Everyone works together and gets the job done. I know even the front staff has improved. They are timely even when u know they are busy. I would recommend the clinic to any and everyone.

Ra
Review №78

This is my primary care physicians office and I am greatly pleased by the service that I received both from my primary care physician Rachel Lawrence and by Cooke County medical staff.The people in this office do more than just take care of business, they personally care about the people that come in.I am greatly pleased by the service that I receive and by the care that is given to me by Rachel Lawrence. If I could give this office 10 Stars I would.

NA
Review №79

I had a hysterectomy from Dr. Khan and she is awesome! I had major complications, so it was a challenge for everyone to get me through it and she did amazing work. I drive from Wichita Falls to see her because she is worth it! Highly recommended!

Ja
Review №80

Have been a patient at CCMC for 11 years. From the front desk to my Nurse Practioner Mrs Vargese is an astute and thorough medical provider, I have only gratitude and confidence. I was a medical clinic manager for years and so I speak as a profesional and a patient.Thank you,JG

Lo
Review №81

Great Experience from the front staff and back and I highly recommend Dr Buckley it was very professional and make me feel very comfortable.

Ne
Review №82

I never had such a HORRIBLE DOCTOR. Never will I ever recommend Dr Khan. I never receive any call backs and when trying to make a appointment due to me having to go to the ER I get told oh I’ll mark it down and she’ll decide if you need an appointment. Not even a call back like she said she would. I wish I could give a 0 star

Va
Review №83

As a new patient, this wellness visit was the most pleasant I’ve experienced in my lifetime.

Di
Review №84

My visit was very good the nurse and doctor really nice, and took the time to listen, and check me out. And a lady named Robin helped me out by giving me directions on the phone and staying with me for I am from another town, due do road construction there so I would not be late, i appreciate them all and am feeling better. Thank you all Diane.

ka
Review №85

Dr. Jorai-Khan is the best OBGYN Ive had. Shes been amazing helping me through my double high risk pregnancy. Looking forward to meeting our little one soon.

Ti
Review №86

This clinic is really great! You can get in quickly and is very clean. The staff is great and Dr Buckly is a great dr. He’s informative and thorough

Ni
Review №87

My stepson had a great first visit with Grant Webb, NP. Awesome bedside manner...listened, cared, all that.

Ti
Review №88

They were extremely attentive and gote in really quick before my appointment even started.

ca
Review №89

We had a perfectly positive experience at NTMC HEALTH COMPLETE. Very professional, friendly environment. My little guys do not mind going to the doctor at all here at NTMC HEALTH COMPLETE. Highly recommend.

Sa
Review №90

Was waiting in the waiting room with my son while a family member took another child into the drs room and they began giving me looks like I shouldnt be there and were being rude about me just waiting for my family to come out just because I was the only one waiting, was debating on taking my son here for appointments but not with how they treat people. Need better trained front desk staff.

Ji
Review №91

Had a great, quick visit with Jeremy Rinner at NTMC. The staff is amazing, the office is so nice!

De
Review №92

Dr Newman is very knowledgeable and shows that she really cares for her patients.

Me
Review №93

I have used Grant Webb for years and highly recommend him to anyone needing a Primary Care Provider. Nell Nichols

He
Review №94

My daughter had been sick running fevers up to 103 starting to get to where she refused to eat and was vomiting A LOT. She’s 7 months old so I made an appointment that Monday with Rachael, we normally see a different doctor there but he was unavailable, so I took what they had to get her seen because I knew she needed treatment. So I told her my concerns, my husband was there as well, and she just nodded with her eyes closed and said oh she has flu face and sent her on her way and called in tamiflu. She DID NOT test her or anything she DID NOT listen to my concerns I mentioned possibly RSV and flu the way she was acting, my 2 year old has had Rsv so I knew what to look for, but she just said she has flu face and that was it. Luckily that didn’t sit right with me so first thing the next day I took her to urgent care and they heard rattling at the base of her lungs and they did test her for RSV, Strep and flu and all were negative. So I was furious at that point. But with the sounds in her lungS they send us to cook children’s hospital in Fort Worth. They treated her for a bad ear infection with iv antibiotics on her left ear and dehydration with fluids for about 24 hours and Bronchiolitis . She did also wind up needing oxygen because her stats dropped. She was admitted to the children’s hospital for treatment. So luckily I listen to my gut and knew that wasn’t right or it would of been way worse with as dehydrated as she was and her oxygen levels plus the bad ear infection.We normally see Jeremy and he is GREAT, he’s he only one here I recommend he’s a nurse practitioner. But I DO NOT recommend Racheal.

Do
Review №95

Grant is always very informative and you can tell he is very passionate about what he does. Thank you for caring so much.

E
Review №96

The phone hours are listed but it will not give you extension to call and set appointments or talk to staff to get refill on medication.this is a problem that needs addressing. Other than that the staff are nice and seem to care about you 🤗😁 no insurance $85 doctor visit.

Ka
Review №97

Very friendly and knowledgeable staff . Short wait time. Lauren Taylor was Thorough , interested in what I had to say. Very positive .I definitely recommend.

Na
Review №98

If you want a doctor that listens and includes you in the decision making process, Dr. Buckley is who you want. Very caring and listens, truly listens.

Ro
Review №99

Ive been very satisfied with the care there. Rachael Lawrence is the Best. Takes time to listen and goes over things with you and answers any questions I had. Thanks Rachel and the Clinic staff. 👏

Ce
Review №100

The entire staff was professional and friendly attitude and intuitive. Mada me feel very comfortable. Thank u

Ki
Review №101

We really love our docs at CCMC! Sarah L. is the best!!!!! She is so sweet and friendly! Very thorough but fast. Definitely going back to see her!!!

Cl
Review №102

Staff are great as always! Kelli is awesome! Front desk. Staff is great! Our family loves Grant and Rachel!

Ha
Review №103

Absolutely adore this clinic & the staff that work hard to support the community.Highly reccomend.

Ja
Review №104

Always have issues with front desk staff. They all give different times for walkins. I took my son in on Tuesday 12/11 and they prescribed something for strep throat. When I went in to the pharmacy and they didnt call it in. Called them on 12/12 with no answer. Called today 12/13 they finally answered, I was told they didnt call it in cause his strep test was negative, even though the doctor we saw said all my sons symptoms were of strep. Ive had issues before but this was the last straw my son hasnt been able to go back to school cause he isnt getting better. I would rather drive down to Carrollton to his old pedi.

Br
Review №105

HorribleThey give u the run around over everythingRobin will tell u to do one thing and u will do it and then the nurse in back will say no thats not correct you need to call back up front and do this! They do whatever they can just to get you off the phone and not the persons problem at the timeWent in for dr app cause new obgyn cause dr currier retiring and dr moss couldnt look up previous medications dr currier had been prescribing me cause they said hes old school and only does paper not in computer. The new dr moss gave me completely different meds and said itll be okay. Then I confronted and said no this isnt right gave print out from cvs and said well u gotta make app and see dr currier. I said okay then robin said no just send in prescription refill request and it should be just fine. This is after she asked someone. Nothing happened I called talked to robin and she said its okay its okay the nurse should call u at end of day sending in ur scripts;) well no o e didI called said I had to talk to nurse and nurse told me that I need to call upfront and make appointments after yesterday robin not setting appointment up with me after I asked her are u sure I do not need to see dr currier. She said no. Well I guess now no one knows anything and robin isnt there but Im sure she is. How ridiculous!

gr
Review №106

I would like to thank Rachel Lawrence for making me fill very comfortable on our first meeting.i could tell she is fulfilling her calling.Mrs Lawrence really showed she cares about your health.she didnt waste time she hooked me up with the best Specialist .i cant thank her enough.

Mi
Review №107

Everyone at the NTMC Health Care was so helpful that I would tell my friends that as far as Im concerned it is a great place to go when your sick or not feeling well

Mi
Review №108

Grant Webb and the staff are amazing

Ju
Review №109

From the front desk to the nurse who brought me back to Dr. Ellis, they were all so helpful, so kind to me and the Dr. was amazing. I left feeling so happy and so thankful.

je
Review №110

I will not be taking my baby here i have been calling all morning and when i press 2 to make an appointment all i get is dial tone as if the number isn’t in service….

Ra
Review №111

Imaging was great and they truly care about their patients!! Thank for taking the time to help and be so kind!

Pe
Review №112

I love the doctor I see but some can be rude. I went in with migraine today felt horrible plus I have issues speaking between my lupus fog, fibro fog, sjogrens fog, eds fog and medicines i wonder how I function yet the nurse was yelling at me cause i said i drank my migraine medicine! Wtheck! Seriously! She said there isnt any liquid migraine medicine.I answered no theyre pills and she said maybe you drink a little water with your medicine but you dont drink them! And made a are you stupidface at me. I was so upset i wanted to cry! Felt humiliated the tone and comments out of her mouth!

Ja
Review №113

Tried to call and schedule a new patient appointment, on hold for 10 minutes and then I hear someone pick up the phone and immediately place it back on the hook, call disconnected. Nice to know this place cares about new patients, clearly.

Ma
Review №114

We were very pleased with the care and service from Dr. Buckley and his staff.

My
Review №115

Dr. Jorai-Khan is thorough, thoughtful, and patient. She listened to my concerns, gave me recommendations, and put me at ease.

Ti
Review №116

The staff was really helpful and kind. The Dr was very professional. I took my mom here and the whole family is going to start coming here.

Da
Review №117

North Texas medical clinic was all around great today would highly recommend them to anyone

c
Review №118

Grant Webb goes above and beyond. Staff was polite, courteous, and professional.

Ch
Review №119

Staff here are helpful and knowledgeable. They are moving to a new building soon, which will be easier for wheelchairs to access. This is a good practice.

Ja
Review №120

You never see the same doctor. They are very young and rude. They talk down to you and if you ask questions and it upsets them to be questioned. I called Medicaid to complain about the 2 doctors I had a problem with and when they found out They tried to cancelme

Jo
Review №121

Racheal Varghese is one of the worst medical professionals I had the displeasure of dealing with. She was short, didnt listen to anything I said, and basically rushed me out the door.Why is she working there? Deplorable, unprofessional, uncaring excuse of a medical professional.

Am
Review №122

Lauren Taylor is a caring professional. I appreciate and trust her direction in caring for my daughter.

Ty
Review №123

I adore Dr. Newman and her staff. They are wonderful and so caring!

Ta
Review №124

Really amazing people here. Grants Webb very helpful and kind. Love these people

Gi
Review №125

Dr. Newman and staff are AMAZING!!~ she is very thorough and really cares about her patients,

Si
Review №126

Ok i called at 8:50 am to check and see if my appointment was at 9:00 am and was kept on hold for six minutes then was told i was late i had to reschedule some rude rude front desk lady said now i have to reschedule because i was late for one thing i live a block away didnt get a reminder call now i have to get another appointment for next monday.......

Ta
Review №127

I’m very satisfied with my overall care! I got scene right away and really liked the doctor!

Ru
Review №128

I have to go in and see Jeremy Rinner when I need a cortisone shot and hes been a life saver. I dont have insurance so Im cash pay and more than once they helped me by splitting the payment for my visit. Thanks

Ra
Review №129

Very good service and clean clinic.Everyone in clinic very professional

Ma
Review №130

No actual Doctors here. Only practitioners. Made an appointment and they switched it up so I got stuck seeing the same lady who didn’t listen last week. If they spent a little time trying to help instead of pushing through patients it would make a huge difference.

An
Review №131

If I could hug them all I would. I feel like I am actually being taken care off. I appreciate everything yall are doing. Gob bless.

Ma
Review №132

Dr. Grant really cares about his patients. The whole clinic treated me like a person and not like a number

La
Review №133

Very smiling, attentive, careful, I loved my appointment with the doctor

Sh
Review №134

The doctors and nurses there are doing a great job for consider it they take care of the patients and Ive been going to them for four years now good job guys thank you 🤠

p
Review №135

Fantastic customer service everyone’s always smiling and making you feel good

Ja
Review №136

Have always received good care with friendly and professional treatment from everyone.

Fr
Review №137

Mrs. Rachel, was very concerned and caring about my medical situations.Thank You Mrs. Rachel

A
Review №138

Grant is great! He really took the time to listen to my concerns.

Tr
Review №139

Was sent here to handle a work injury; will be returning for most medical needs. The Staff and Doctor were very helpful, approachable, & knowledgeable.

Pe
Review №140

They’re always so nice when I come in for my appointments.

Ke
Review №141

Dr Grant is always amazing, a big thanks to him and the staff

Ti
Review №142

Grant and his staff always make you feel welcome and cared for!

Pa
Review №143

The staff was wonderful. My well-being was clearly their highest priority.

Br
Review №144

The best of the best nurse practitioner Bethany chico thanks again for helping me get better I hope i can come back to see her again

Na
Review №145

Everyone listened to my questions and concerns about my health. I never felt rushed through.

Sa
Review №146

Friendly staff and helpful , short wait for doctor.

Re
Review №147

I have been going to Cooke County Medical Center for my medical care. I am very pleased with their services and helpfulness.

Tr
Review №148

Very helpful courteous staff Rachel Lawrence very sweet and helpful remembers her patients.love her thanks

Ty
Review №149

They took such good care of us and had us in and out in a timely manner!

Tr
Review №150

Show up on time and wait 30 to 40 mins before called back and then wait 15 to 20 mins before being seen. This has happened to my wife nearly every visit.

Sh
Review №151

Absolutely love this place. The doctors and staff are so helpful and very caring.

sa
Review №152

I always get good care with Bethany Chico. All the employees are helpful.

Pa
Review №153

Bethany Chico is very interested in your care and takes time to discuss it with you. Thank you Bethany!

Ed
Review №154

I always receive the best of care from Racheal Varghese and the staff takes care of me each visit .

ir
Review №155

Dr. Is awesome and so is staff!!

As
Review №156

Im having the worst experience with this place. All they have been doing is giving me the run around. As soon as I get the services I need from here, I will be going else where.

Ji
Review №157

I found the staff to be very professional and courteous would highly recommend them

Ti
Review №158

Everyone is very kind. I like Dr Buckley he tries to figure things out

Di
Review №159

I love this place.docters are absolutely wonderful and the lady that works at the window for checking in is the sweetest person.

Da
Review №160

There horrible I pay way to much money for a appointment ($170)and all they did was just telling me stuff that I can look up on my phone and expect me to come back another time and pay another $170 again.

Jo
Review №161

Dr. Elizabeth Newman is the BEST!

Ke
Review №162

Great experience all the way around. Organized and helpful staff.

ti
Review №163

They are rude they have turned my child away four times now Im done with this awful place changing asap who turns away a sick child primary doctor my Ass I wouldnt trust them with my childrens health and the women at the front desk are the worse Im pretty pissed told me to go to the emergency room sad

Cu
Review №164

I would give no stars. Rude their staff is. Dont call dont do anything here. If you want to live stay away from here.

Sa
Review №165

The best team to have on your side during family planning.

Ra
Review №166

Great professional caring visit. Highly recommend.

Je
Review №167

They hardly ever answer their phones so I hope you don’t need to get a hold of them!

Gu
Review №168

Friendly staff...easy scheduling...personal attention

Lu
Review №169

Very good atention the all staff ,thank you

Ch
Review №170

Great place, very knowledgeable.

Sh
Review №171

Excellent care! No complaints

Li
Review №172

Good service.

Te
Review №173

Cant even call the office without getting attitude!! They are pretty unprofessional and rude here

Su
Review №174

Great service very satisfied

sh
Review №175

Only push fear and don’t explain anything.

Jo
Review №176

My favorite OB/GYN and clinic.

Fr
Review №177

Fast friendly and clean

An
Review №178

Awesome Drs office !

Vi
Review №179

All staff were nice and professional.

Al
Review №180

👍

Kr
Review №181

They are very unprofessional, rude, and lie all the time!

ma
Review №182

They were great 😀 and on time

ri
Review №183

Excelent fast service always

Al
Review №184

Love it 😁

Ci
Review №185

Very caring and professional

Ke
Review №186

Everything thing was great

Ja
Review №187

Great people very helpful!

Je
Review №188

I wish I could put no stars.

Ce
Review №189

They cool

Ti
Review №190

Love the staff!!

No
Review №191

💯👍

Ch
Review №192

Awesome

D
Review №193

Great Service

Je
Review №194

The incompetence is profound

Wa
Review №195

Really very satisfied, excellent service

Information
35 Photos
195 Comments
4.4 Rating
  • Address:1902 Hospital Boulevard, Gainesville, TX 76240, United States
  • Site:https://ntmconline.net/ntmc-clinics/cooke-county-medical-center/
  • Phone:+1 940-612-8750
Categories
Working hours
  • Monday:8 AM–5 PM
  • Tuesday:8 AM–5 PM
  • Wednesday:8 AM–5 PM
  • Thursday:8 AM–5 PM
  • Friday:8 AM–5 PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Accepts new patients:Yes
  • Appointments recommended:Yes
Parking
  • On-site parking:Yes
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