Conceptions Reproductive Associates of Colorado

This place is a hot mess. Definitely not the same since they sold. The only saving grace is the nurses. The billing department is horrible, you have to leave a message and hope someone calls you back. I got sent to collections for a bill that had already been paid…are you kidding me!!? As if it’s not stressful enough dealing with the medical side of things then you keep getting bills for things that occurred months ago….what gives? Needless to say, I am no longer with this practice.

Only giving two star because of the kindness of the front desk, and the nurses/technicians.We were welcomed here, and felt heard until they completed doing testing. I informed them I would not do IVF due to it’s incredibly high cost and that I would rather spend that money to adopt a child.I was given an HSG and was told I had some small cysts but they wouldn’t call it PCOS because my periods are regular, yet I have lots of other symptoms of PCOS….just not that one.My partner was tested prior to this facility and was told he had low count and motility. However this clinic said he was good and in normal range.This was all completed in about 3 weeks with all testing. Then when it came time to get results I only got my basic results back I never got my genetics testing like my partner had. But was told it was all good, we didn’t carry any of the genetic markers for all these things we were tested on.Then we had our call a few weeks after texting with the physician and she said you can do IUI but it’s only 10% chance of working but it can work.However, she was pushing for IVF and that I would have a greater chance of conception and so when my period comes next time to call the clinic right away to have treatment later underway! Even thin I told them IVF was out of the question for us.Fast forward to about 6 months later. We’ve received several bills, that say insurance pending. So we called the billing department and left message after message to never get a call back to pay or find out why insurance was pending.And mind you the site they have for payment is 10,000 years old, and won’t take our payment. Continuously gave an error message. Assuming because it still shows insurance pending.So again I call, and not a single call back or voicemail left to have me call them back. Today I open the mail box and find they sent us to collections.So not only were they trying to be pushy about IVF treatments when I stated that I wasn’t going to go thru with IVF. I was there to see if it was a possibility that one of us just needed to better understand our body and take supplements or medication for a short term to help our pregnancy journey. So with IVF being pushed, and now being set to collections. I would never come back here, and would not recommend that you do either unless you want to be told you have unexplained infertility and that IVF may be your only choice.Which is wild to me because if you can’t tell me anything about my infertility journey then how do you know IVF is my only way….and how can you come to that conclusion with basic screenings and in less that a months time? Or telling meLet’s try these supplements or medication to up your chances.Save yourself the time and heartache

The lone tree office is the worse. The young tall ultrasound lady with long dark hair tried to accuse myself and my husband of doing something in the bathroom at that office. I like cleaning up after my ultrasound sound and had some vaginal medication to insert. My husband just brought me some gloves smh she started banging on the door asking what we were doing in there smh Weird vibes.

Warning: Conceptions wont help you if youre looking for fertility help without doing IUI or IVF. Per their policy, they can only prescribe drugs or do treatments if youre doing IUI/IVF.Additionally, I spent $300 (office visit fee) for Dr. Mark Bush to talk to me for LITERALLY 12 minutes. (Full disclosure I was 5 minutes late, but my appointment was on the hour and I left his office at 18 minutes after.) I had a lot more questions but he literally ushered us out and said the nurse will answer more questions.When I made the appointment I told the receptionist I wanted to try at home insemination but my OBGYN didnt want to prescribe ovulation drugs and that my partner and I have a known donor. I specifically asked if they would be able to prescribe me this drug and she said its up to the doctor, I cant tell you for sure. When I get in Dr. Bush tells me they have a policy where they dont give any drugs unless you are doing IUI or IVF, they cant help at all unless youre to the point of doing an invasive procedure. When I explained thats why I made this appointment he said theyre receptionists, they dont know things but if its a policy thats pretty important info. FYI I am interested in doing IUI after a few more at home insemination trials, which I told the doctor.We did meet with Tanya, RN after and she was AMAZING (I give her personally 5/5 stars and she deserves a raise). She spent time with us explaining everything the doctor didnt, which was pretty much everything. Then she said neither she nor Dr. Bush specializes in known donor cases but another doctor does - so she doesnt know all the details regarding using known for or sperm for IUI. Again, why would I make an appointment with someone who doesnt even know the rules and regulations around known donor sperm. So now we have to have another consultation with a different nurse... instead of just making an appointment with the right doctor/nurse the first time around.The receptionists were all very friendly and nice, but Im very disappointed they dont know A) this fertility clinic will not help with fertility unless you are doing invasive procedures like IUI or IVF, and B) only certain doctors deal with known sperm donors.Finally, I deserved more than 12 minutes from Dr. Bush and would not recommend him personally in the least bit.

I know some people that this place has worked for, and I know quite a few who it hasn’t. But I will just share my experience. My husband and I were “seeing” Dr. Bush for around 9 months. I say “seeing” because we only met with him once. Every visit after that, you only see and speak to the nurses and techs. Dr. Bush sold us on IUI treatments after assuring us that we were great candidates for it and even mentioned that he thought we had amazing chances. After months of sometimes getting IUI treatment and sometimes getting turned away for that month because of some abnormal “large cysts” and abnormally “thick uterine wall” I started to wonder what was so abnormal about them and what was causing it to happen? They seemed to be quite startled by the size and thickness each month this happened, it seemed alarming to me. I was told “oh sometimes women get cysts, it’s normal, they will go away.” Conceptions never did any further assessment of why I was getting these large cysts and had a very thick uterine wall. They wanted us to move forward with IVF since IUI wasn’t working. We chose not to because I felt like they were missing something and I didn’t want to spend the money without feeling confident in my body and the way it was functioning. I went back to my OBGYN. Upon further imaging and assessment done by my OB, I was diagnosed with severe endometriosis and had to have multiple cysts and a LOT of scar tissue removed. IUI and IVF would have never worked for us with my uterus in the condition that it was in. I am very disappointed that Conceptions had ALL of the same information and imaging of my uterus and cysts and never came to the same suspicion and conclusion that my OB did. It’s what they specialize in! It felt like such a cash grab and very irresponsible. If you go here, I hope you don’t have any underlying conditions that is preventing you from getting you pregnant because this place does not thoroughly test to figure out the underlying cause of your infertility. They will pump you full of hormones, take your money, and hope for the best. At least that’s how my experience there made me feel. I hear CCRM is amazing. If my husband and I need to get further fertility treatments even after my laparoscopy heals, we will go to CCRM.

I stored my sperm with Conceptions Reproductive Associates of Colorado and they increased my storage costs 300% a month where I can no longer afford it. I get increases but not like they did. This should be illegal to increase costs like that and l don’t recommend them to anyone! Stay away!

My wife and I had a difficult time getting pregnant but the staff at Conceptions were super helpful, professional, and compassionate. Dr. O is incredibly knowledgeable and offered great guidance throughout the process. Our FET nurse Jessica was amazing to work with as well, giving us reassurance during times of concern. Cant recommend this team enough!

I will start by saying that my experience may not be the norm, I worked with Dr. Grindler at the Conceptions office at Sky Ridge in 2022 and have a success story – pregnant on the first round with only one viable egg through IVF. The medical process itself was seamless, they keep their testing in-house and we were able to get everything we needed at the same time (including specialized acupuncture on-site before and after egg transplant). The only reason I removed a star in the rating is because during the beginning it felt like a bit of a struggle to obtain the appropriate pre-authorizations for medications, the billing was hard to follow at times. One of the nurses insisted that most insurances do not cover fertility, therefore it would be easier for me to buy it out of pocket from one of their vendors. I knew that I had fertility coverage through my employers health insurance and pursued further, this saved me thousands of dollars in medicine such as Menopur. Otherwise, it was a good experience, even though I would never go through it again. Thanks Conceptions for giving us our babygirl!

My husband and I walked out of the consultation traumatized and disappointed. We’re 27 and 28 and in nearly perfect health, but we wanted to consult with a fertility clinic after a year of trying to see if we could learn something new about how to improve our chances naturally. Dr. Bush asked us from the start whether we’re interested in IUI or IVF, and we said no. He proceeded to give us the worst sales pitch for IVF I’ve ever heard in my life. We’re lucky I’ve read at least 20 books on fertility and have a professional background in lab research, so I could see through the “science” straight to his insensitive sales tactics. This clinic, or at least Dr. Bush, gave us a predatory, manipulative “consult,” not once taking any interest in why we came to the clinic and how he could meet our needs. It was crystal clear that he had a spiel (even he called it that) he intended to get through and that his #1 goal was to get us to do IVF with them. Unethical and gross. Stay away.

We cant say enough wonderful things about Conceptions, and the experience weve had working with everyone at the Littleton office! We started out at a different clinic, and after quite a few disappointments and mishaps, decided to switch to Conceptions. We met with Dr. Bush, and immediately felt a million times better than we had with our previous doctor. His experience and expertise gave us so much confidence.During our one round of IVF, we probably had over 20 visits to this office. From the initial consultation to our last appointment seeing our babys heartbeat, and each surgery, procedure, ultrasound and blood draw in between, every experience was outstanding!And the nurses we worked with were amazing! Lindsay was our first nurse during the egg retrieval process, and then Jessica took over as our FET nurse. They were always very responsive, knowledgeable, and supportive. I cant imagine going through this experience with another clinic. We were pregnant four months after our first appointment, and are due in July. And well be back for Baby #2! Thank you, Conceptions!!

You will receive the most top quality care by going to Conceptions. Every team from the labs, nursing staff, doctors and Embryologists are so thorough and truly care. After going through infertility for over 3 years, my husband and I finally started IVF at Conceptions and I’m pregnant for the first time! Will recommend Conceptions to anyone.

I highly recommend Conceptions! I did a lot of research when searching for the right IVF doctor and Conceptions was the clear choice. They are very friendly and quick to respond, and run extremely efficient operations. Although it is an intensive process, the staff and nurses make it very straight forward and responded to any questions I had immediately. I had a successful first transfer and know it is 100% due to Dr. Bush and his team that are truly amazing and care about each patients results. I feel fortunate to have found the right place for such a big decision.

My husband and I worked with Conceptions for years and were able to get pregnant. If you want to get pregnant, go to Conceptions! They will get results and this is why we were able to get pregnant. From the office to insurance to the doctor; everything is streamlined and efficient. I HIGHLY recommend Conceptions to start your family!

We had a great experience at conceptions! We had been struggling to have a baby for five years before seeing Dr. Bush and his staff. Infertility is a very unique trial that a lot of people dont understand. But Dr. Bushs nurses are so very good at handling the emotional aspect of not being able to get pregnant. They helped us through the entire IVF process with sensitivity and patience. They treated us with love and respect. They were always available to answer any questions we had. One of our nurses was available every time we called right at the time of the phone call so we didnt even have to wait for a call back. They made a really stressful experience pleasant. They are excellent at providing reassurance and hope when you need it most! Dr. Bush knows how to help people get pregnant. After five long awful years of infertility, our baby girl is due December 2016!!

It was such a blow to find out that we had fertility problems. My husband and I are over 40 with no children, and we really, really were ready and wanted a family. We found our way to Dr. Bush and his team, and everyone was amazing. Dr. Bush is a fantastic doctor and while he is very specific, that specificity was necessary and so appreciated by us. Our nurses were Sarah E. and Veronica, and them and the entire nursing team responded to me promptly (even after hours and on weekends) and made the process as easy as it could be.Dont get me wrong - IVF is not an easy or cheap process. But everyone at Conceptions listened to us, worked with us, and helped us.And now we are pregnant with a baby boy.If you are reading this in hopes of finding guidance as to who you should see for fertility issues, you are already making a big step forward. If you were a friend or family member, I would tell you to go to Conceptions.Good luck, stay strong, and hang in there.And Dr. Bush and team, thank you so much.

Leaving four stars as a courtesy. In truth, my personal experience is less than four stars, however, I dont want to discount what they do for others. Im sure they do great work for other couples.I had to reach out to receive communication about my test results, which 1) took over a month to populate in my portal 2) are not discernable for someone like me who has zero medical training. They had no problems contacting my wife about her results that came through. But it takes two to tango, and I dont understand why I couldnt get the same treatment.Since receiving our results, weve had no follow up, no next steps, no emails, no voicemails, no effort. It seems if youre not a perfect candidate for IVF (read: fit in their profit margins), then theres no need to give you any further attention. My wife and I have left this experience with a sour taste and no answers regarding our test results and what brought us to this facility in the first place.If youre looking for IVF and other procedures, this place is probably great for you. If youre in a gray area, not sure of whats been happening and what you need (be it IVF, general answers, or what have you), seek treatment and care elsewhere.

Dr. Bush and his staff have worked with us for 6 years. I always felt that he had my best interests in mind and was ready to fight this infertility battle with us. We had our first son through IVF with him and then developed Ashermans syndrome. Dr. Bush did not turn us away even though it was a seemingly impossible feat to continue. Multiple surgeries later, we are pregnant with our final embryo and thankful for all the staff that worked with us along the way, cheering us on. Thanks, Conceptions! We will be back, this time to celebrate!

My husband and I would highly recommend Conceptions! We are currently pregnant with our second ivf baby and so thankful for them helping us build our family. Everyone is so friendly and personable. Dr. Bush knew exactly how to help us get pregnant. I had to get some polyps removed, and Dr. Bush removed them and was very reassuring during the process. Jessica was our FET nurse for both of our transfers and she’s amazing!! She always kept me up to date, but never overwhelmed me, and she always got back to me right away when I had questions and concerns. I had a complication with this pregnancy and she would call me on her days off to talk to me when I was worried. Conceptions takes great care of you and makes sure you know that you’re a priority. Again we are so thankful for everyone at Conceptions!!Meagan and Evan

Dr. Greene and the staff at Conceptions have been nothing but wonderful throughout our entire experience. Dr. Greene takes time to get to know his patients, and always answers any and all questions you have. His smile and optimism are contagious, a vital component in the world of infertility. His knowledge on the most current technologies and studies is phenomenal.The staff we worked with were all fantastic - I was always greeted with a smile, and my questions and concerns always addressed in a timely manner. My nurses were always kind and caring, making themselves readily available.We are extremely grateful for all of the care we received at Conceptions, and would recommend Dr. Greene and his staff to anyone.

Conceptions is fantastic! My wife and I started the IVF process and were pregnant within a year. Dr. Greene and his entire staff were always so welcoming and made us feel so comfortable. My wife has a very hard time with needles and they did everything they could to help her through the blood draws and shots. We wouldnt have been able to make it through without their help! The team is extremely LGBTQ friendly and you can tell theyre extremely passionate about what they do and truly want to help couples start a family. I am so grateful we were sent to Conceptions to begin this chapter in our lives!

My wife and I came to Conceptions after facing the defeat and tragedy of four consecutive miscarriages. We had become numb to bad news and grew to expect a doctor to tell us that our baby was never to be. From day one, Conceptions gave us confidence that we were dealing with a medical office that understood our problems and offered solutions. Though we lived a long drive from Denver, Dr. Greene was available to Skype and email with any questions we had. The nurses and administrative staff were always just a phone call away to answer our questions. The egg retrieval stage was a brutal process, but Dr. Greene and the nurses gave us clear insight into the process, were very supportive, and mapped our progress. We highly recommend that couples who have experienced multiple miscarriages do the chromosome testing recommended by Conceptions, as it gave us answers no local hospital could before. The testing found that many of our embryos had chromosome abnormalities, which pinpointed the problem we had been searching to identify for almost 3 years. We ended up with 2 viable embryos, which were both given the highest quality rating. Our first embryo transfer was sadly another failure, which was devastating to us. But Dr. Greene and Conceptions did not let us lose hope. They explained our options clearly, we went through with another transfer, and our final embryo now lays in a crib beside us, our two-month-old daughter. We highly recommend Conceptions, most notably because they never gave up on our hopes even in our darkest hour. Our daughter is living proof that they can help couples struggling with infertility bring life into the world. We are forever grateful to them.

Conceptions is highly recommended! We did both IUI and IVF/FET with Dr. Bush, and even with the setbacks we encountered, we always felt supported by the nurses and medical staff. They are obviously invested in patient success and most treat you like you were their own daughter or sister. You spend so much time with the team that the strong relationships are really important. We are so thrilled to have our first child coming into the world next year and are grateful for all the support and competent care from Conceptions!

We had been struggling with conceiving for about 2 years when we came to Conceptions. We had also already gone through two failed IVF cycles with a different practice that basically told us we were a hopeless case. We went to Conceptions after a friend recommended at least doing a consult visit. I have to say it was a bit overwhelming at first because compared to our last doctor Conceptions was like a well oiled machine with a very systematic approach to its patients. I understand this is critical especially in the infertility world because there isnt a lot of room for error and there are already so many uncontrollable variables. So, When we first started going to appointments at Conceptions I did feel a bit like another number in the Que, but quickly built bonds with almost every facet of the office. Everyone knew our story and they were all there doing their very best to get us pregnant. We had an emotional and great initial consult with Dr. Bush who not only gave us the scientific facts, but the hope and the energy to keep trying. He asked that we give him the chance. I built close relationships with my nurse and one of the embryologists. These relationships are what give you the strength to keep trying. We had another two failed cycles with Dr. Bush and every time we went to re-cap he would pick us back up on our feet and encourage us that this wasnt the end of the road for us. We are now almost through our first tri-mester with our soon to be new addition to the family and I would say our success had every bit as much to do with the staff and their commitment to their patients as to the cutting edge technology they offer in their industry. We couldnt be happier and will go back for #2! Thank you Conceptions!

Shortly after we were married, we found my PCOS diagnosis would make conceiving our own baby very difficult, if not impossible. After researching a few different clinics, and receiving personal testimony from patients of Conceptions, we decided to make an appointment to see if they could help us too.Fast forward to Fall 2018...our 3rd baby (our 2nd son) was born.We are forever grateful to Dr. Bush and his team for making this all possible. With his extraordinary expertise and the amazing support of his team of professionals, we have achieved our dream of a family.Thank you, Conceptions, you are the best of the best!!

Had it not been for Conceptions, we would not have our daughter and now expecting our son. Everyone at Conceptions has made us feel supported. They cheered for us in the victories, and wept with us in the losses. Infertility is a long road with many ups and downs. However, our journey has also taught me that there are angels on earth. Come what may, we promised we would not give up, and Conceptions shared that same promise. My amazing nurses held me up both figuratively, and a few times, literally. My daughter is from my own egg, my son is from a beautiful soul, an anonymous donor. Both are mine and my husbands miracles. Both are cherished and loved, created by God, delivered to us by Conceptions. Thank you Dr. Bush and everyone at Conceptions. There are no words that could due justice to the love we forever hold in our hearts for you.

Infertility can be so isolating and one of the most difficult experiences Ive had to endure. My husband and I had been trying for many years and I was reluctant about seeking medical help.It was difficult to choose a clinic by sifting through mixed reviews/experiences - I felt even more overwhelmed. So, I ended up taking a chance at conceptions and meeting with Dr. Bush. He didnt give us the warm fuzzys - but what he did give us was a realistic game plan and hope. We got teamed up with Sarah E. & Jessica R. who were so lovely and attentive. They really helped us navigate through every daunting task.After 2 IVF cycles - we got pregnant and welcomed our perfect girl earlier this year.I am writing this review because this is what would have helped me when deciding on a clinic and sets the right expectations. In my experience while the doctors were not very warm - they are good at what they do... Dr. Bush was to the point and laid out all the facts & at that point in my life - thats what I needed - something to hold onto. Everyone else I came in contact with was lovely... HUGE shoutout to all the ladies at Littleton - I drove out of my way because that office always had good vibes from the receptionist, to my blood draw lady + all the nurses!

I personally had an exceptional experience with Conceptions, Dr. Bush, and all of his staff that I came into contact with. While Dr. Bush was my main RE, I also had the pleasure of meeting for certain procedures with Dr. Riggs and Dr. Swanson. From the beginning of this difficult journey Dr. Bush was always up front, knowledgeable, and even a bit boastful – who wouldn’t want a Doctor who knows what he is doing and is proud of it!! While majority of the time during our IVF protocol I mainly dealt with my fabulous nurse, Michelle, who was always available to me with my questions and concerns in a timely manner; I had uterine polyps that were discovered, Dr. Bush was present for all the crucial times, our one on one meetings, pre-surgery, Polypectomy surgery, post-surgery, and then finally our Embryo Transfer… he was always compassionate, understanding and always with a smile or witty comment - If it wasn’t for Dr. Bush and his fabulous staff, being currently pregnant with our twin boys may never have happened. We are incredibly grateful for him and his staff for seeing us and our dreams become a reality.

We were initially referred to Conceptions for research and treatment of a uterine anomaly. While going through treatment and surgeries for this condition with Dr. Riggs, he discovered that I had unrelated and larger issues with egg health and egg reserve. After a successful egg retrieval and embryo transfer (after two failed attempts), we got pregnant with our son, almost 2. Dr. Riggs changed the treatment plan and gave us tips for what we could do for a higher probability of success with the next transfer, and we are so grateful for that and so humbled that it worked!We are now pregnant with baby #2 with the help of Conceptions and Dr. Bush and hope to return for our other two kiddos in waiting in the future.The front desk staff and nurses are great at easing your mind and providing a plan. They responded to phone calls and emails when I had questions. I was very nervous about all of the blood draws since I am a tough stick, but Linda ALWAYS got me on the first try and it was a relief when I walked in and saw that she was working that day. I have been poked up to 13 times at one sitting in other offices, so getting it on the first try is tough, but she was always friendly and focused and quick so that I could get to work and continue my day.

We fell in love with Conceptions after our first phone call to schedule our initial consult. Every individual that makes up the Conceptions team was so friendly and always made us feel like we were family. From the receptionists, phlebotomists, embryology, IVF nurses, FET nurses, ultrasound techs and all the doctors, we couldnt have had a better support system by our side. We worked with both the main facility and the Lafayette location and equally loved everyone.Dr. Greene is an exceptional man. He is so intelligent, compassionate and genuinely cares about your well-being. Our nurses Lindsay and Ali were more than amazing. We always felt like our questions were answered and we never felt pressured to pursue anything we werent comfortable with. They truly felt like an extension of our family.Thanks to the amazing work that they all do, our dream of being parents became a reality. We welcomed our twins, a beautiful boy and girl into this world on 12/12/17. We can never show enough gratitude to the Conceptions team for giving us two little miracles.-Rachel and Bryan

If I could I would give them 0 stars. Been waiting over 10 days for results to be sent over to my urologist and it seems the left hand has no idea what the right is doing. I would avoid if all you need are test results. I have called 4 days in a row and still nothing. Cant believe I had to pay for this.

I was blown away by Conceptions since the very first appointment. I was expecting countless visits before we would get started, but they were ready to star when we were. The entire staff understands how exciting, terrifying and complex the process is. They are very supportive in all stages of it, cheering us on as I went from phase to phase. Plus they truly know what they are doing, with the highest success rate in the country! Our baby boy will be born i November and I couldnt be more grateful to Conceptions and Dr. Bush.

Conceptions has an extremely well equipped staff with great depths of resources and knowledge. Everyone that I interacted with during our treatment was courteous and kind. I especially love the relationships I developed with the staff that I saw or interacted with often--nurses, phlebotomists, and sonographers. Our doctor was thorough in exploring all options during our course of treatment.

CONCEPTIONS IS OUTSTANDING! If you find yourself in the unfortunate situation of needing a little help to conceive, Conceptions is where you should go.I cant say enough about them. My husband and I were trying to conceive for a year and half, while going through another clinic for basic infertility. After 3 failed IUI cycles, and not explanation as to why we werent getting pregnant, we decided to look elsewhere.We came to conceptions based on a referral, and never looked back.Yes, its true, you do not see your primary doctor for routine visits and ultrasounds, but they are there for all the major procedures.However, the rest of the staff, from the receptionist to the nurses, to your Ultrasound Tech, are OUTSTANDING! And the folks that will answer any and all questions, encourage and motivate you along the way, and are always friendly and responsive. Including Laura in billing, who I worked with multiple times. They get to know you on a personal level, always greet you by your name, and never make you feel like just another patient!!!!I am happy to say our first IVF cycle was successful and we are now pregnant with twin girls, and we couldnt be happier!!!!!I am so impressed with Conceptions, that I have referred several of my friends to them and they are starting the process.

I would give less than 1 star if I could. My husband and I tried years ago without success but decided to come back. Yes we are older, and yes we are aware of reality. But for our consultation, the doctor sat us down, promptly told us there is absolutely no way I will get pregnant at 47. We both felt like we were being scolded. I asked if they would even test my fertility and she said absolutely not. We got up and left, me, of course, in tears. Her bedside manner was utterly disgusting. They knew my age. They could have just called me and told me they dont help women over a certain age, instead of having us drive all the way there, taking my vitals, and charging me for the appointment.

We were thrilled with our experience at Conceptions. Dr. Greene, and the nurses and staff made it a wonderful experience after many difficult years of infertility. Our baby girl is five months old, and such an incredible joy. We couldn’t be where we are today without God’s grace, and the team at Conceptions.

I am now pregnant with my second child thanks to conceptions. Dr. Greene and the entire staff at Conceptions were incredibly kind and helpful throughout the entire process (three IUIs, two IVFS, and a FET) Without them my husband and I would not have a beautiful 20 month old little girl and would not be expecting another in March. They truly created our family and we could not be more grateful.

Conceptions got me pregnant when other doctors failed!!! I came to conceptions from Florida after a failed ivf cycle and the team headed by Dr Bush not only got me pregnant but also got me safely through my first trimester!!! Dr Bush is a reigning expert in his field and the best in the country. His knowledge, skills and protocol surpass all other clinics and doctors!! He tailors each protocol specifically to each patients needs and truly cares about each and every patient! He made sure I was ok throuout the entire process monitoring my progress and when I had a scare with my progesterone he took care of it immediately! Glenn the head of embryology is the best in the country. His skills and knowledge make him a true guru with all things embryo related! His lab is unsurpassed in their ability to make viable embryos! He also truly cares about every patient! Tanya my fet nurse was and is my rock! She literally got me through some of the toughest times of my life with love, kindness, knowledge and grace. I had a lot of questions, I was very high maintenance due to my traumatic past experience in Florida, but she always made me feel comfortable coming to her. Her knowledge is unparalleled and very vast! I trust her completely and I owe her my sanity through this process! I miss her dearly and feel I have a friend for life. Sarah Lee the head nurse was always there for me, helping me through my trauma with comfort, knowledge and love! She made sure things were going according to plan and when I had a scare with my progesterone she took care of it. The ultrasound techs, Sherri and Tammi are amazing. They were there for me and explained things as many times as I needed and cheered me on along the way. The front desk staff, Dori, Olivia, Nancy, Cory and Taunya were my biggest cheerleaders. I always felt welcome and well taken care of with them!! The entire office is run so efficiently, yet at the same time they knew me and truly cared about me and my journey. I almost went to ccrm but boy am I so very glad I did not! I definitely chose the right place! Conceptions is both the best medically and the most caring ivf center in the country!!! I will be back for number 2 soon!!!

We have used Conceptions twice so far. 3-years ago we had a successful IVF resulting in twins and now we are currently pregnant with a singleton following a second IVF transfer. It is true that most interactions are with the nurses, but, this is the intentional design of the program. They have always been prompt and helpful with any questions at anytime. The mid-level NPs are also great and will answer any questions and take as much time as you need. I have and will continue to recommend Conceptions as a place to go for fertility needs.

IVF and fertility issues can be one of the most emotional trying life events a person can experience. We have been blessed with the most amazing creation in the world, our son. Dr. Greene is an incredible doctor with years of experience, and we appreciate the professionalism he showed us through our journey. Thank you Dr. Greene and all the staff for helping us out on our little bundle of joy.

After trying for over a year to conceive a child, my primary care physician referred my husband and I to Conceptions to have further testing done. We were diagnosed with PCOS, which limited our chances of conceiving naturally to a percentage we werent willing to take a chance on. Dr. Greene took such care in leading us through the process and giving us options in approaching our course to becoming parents. Dr. Greene truly understands how infertility can affect a couple and a woman specifically, so he was extremely generous with his time and attention to detail. He answered all of our questions completely and treated us with the utmost respect and care. The nursing staff is remarkable and I cant even begin to express how important these ladies are to the process. They get to know you and share in your successes along with you. I am beyond humbled and filled with grace thanks to Dr. Greene and his staff, and I am now the proud mother of twins!!Infertility, loss, IUI and IVF is extremely difficult and taxing on the body, mind and soul. I have been so pleased with my experience at Conceptions, that it has inspired me to reach out to other women who are struggling with infertility, whether beginning to look for a specialist, recently suffered a loss, or if you are midway through IVF, we are here to lend a shoulder, an ear or sharing experiences. You are not alone, and you dont have to go through infertility feeling alone. If you at any time find yourself needed support, please email me atpillarsofstrengthfertili…Thank you again Dr. Greene, and the entire staff at Conceptions!!Amber

We started going to Conceptions a little over a year ago, after I had had one miscarriage and we had trouble getting pregnant since. Dr. Bush did some blood work and genetic testing, which revealed that I was an intermediate carrier for the Fragile X syndrome but that everything else looked normal. We then started doing IUI and I got pregnant on my second cycle. But that pregnancy turned out to be unviable, as I found out when I came in for my first ultrasound at 7 weeks and they didnt see anything on the ultrasound. They did a d&c the following week. The poc labs that came back indicated that the product of conception was normal and they had no explanation for why I didnt sustain the pregnancy. Dr. Bush then brought us in for a (very brief) consult and explained that because this was my second miscarriage, he would do tests for blood clotting disorders, so see if that was the problem. They took my blood, sent off for the tests, and I didnt hear anything from them for weeks.Then, weeks later, I get an email from someone at Conceptions informing me that my previous nurse had left, and that shes my new nurse and theyre ready to start my next IUI cycle. My first thought was, Huh? What about the results of my blood work? So I asked her about that and she said that shes very sorry, but my blood clotting tests all came back clear and they have no explanation for my pregnancy loss. I was pretty upset and still had no explanation for what happened but was afraid to start all over again at a new clinic so did 3 more IUIs at Conceptions. All the while, taking Progesterone and other really expensive fertility drugs. None of these IUIs resulted in a (known) pregnancy. After these three IUIs, and some more frustrating experiences with staff at Conceptions, my husband and I finally decided to try a different clinic. The doctor at our new clinic met with us, and spent a lot more time with us than Dr. Bush ever had. She requested all of our previous lab work from Conceptions, and ordered additional blood tests. These tests revealed that I have TWO conditions that make a normal, healthy pregnancy difficult. The first is that I have a balanced chromosome translocation, a chromosomal condition that significantly decreases the chance of conceiving a genetically normal offspring. The second is that I have lupus anticoagulant syndrome, which significantly increases my chances of having an early miscarriage. After speaking with my new doctor, I finally have some answers as well as information I need for all the choices I have going forward with another pregnancy.Im so glad that none of my subsequent IUIs at Conceptions resulted in a known pregnancy, because I most certainly would have had another miscarriage. I also dont understand how Dr. Bush could have missed my lupus anticoagulant syndrome. Looking back at my blood clotting labs from Conceptions, I see that there were various flags for lupus antibodies. And this was after I had already had 2 failed pregnancies. I can maybe understand why he didnt test for the chromosome translocation (since my last pregnancy was genetically normal), but how could he have missed the lupus anticoagulant factor? The indicators were there.The prices at Conceptions are exorbitant, the service is impersonal, and many of the staff dont study your charts prior to treating you or know what theyre doing. And our experience with Dr. Bush was that he either didnt know what he was doing, or didnt care. There are a couple of good nurses at Conceptions, and it honestly makes me wonder why they stay.

THE BIGGEST SCAM!!!Went in for a consult which was mediocre at best. Happen to be 5 min late and the Dr. wanted to reschedule. Then what was needed, was some blood test. After talking with a nurse the total amount would have been about $450 between both of us. A couple of months later with ZERO help from conceptions both of us together ended up paying slightly over $3000. Had to pay the Dr. $450 each, Labcorp $450 each and Nartera $650 each. On top of that, to move forward with the process is about impossible if you work a daytime job. Worst Dr. experience ever, and I didnt ever have to heal or have surgery...

I have to say that Dr. Bush is an excellent Doctor and really is knowledgeable; however this clinic is setup so that you almost never see the doctor on a regular visit. You mostly will be dealing with nurses and support staff.My issue was never with him but his support staff and the financial department.I had completed prior IVF cycles at SRM in Seattle and had moved back to Colorado recently. We completed 2 IUI cycles with Dr. Bush the first cycle went OK but we did not become pregnant. The second transfer went horribly wrong the nurse could not find my cervix and they refused to use an ultrasound machine to verify the sperm was in the correct place in the uterus. I was bleeding for days after my second cycle and still did not get pregnant.I had been attempting to set up to have my last frozen embryo transferred from SRM to Conceptions in Littleton for a final FET cycle. I would just like to point out it is not cheap to ship a frozen embryo across state lines I would have been paying $624.00 for shipping and administrative fees alone.I have never had a problem with prior cycles and insurance being billed with Conceptions as my health carrier provides coverage for bloodwork and ultrasounds up to 80%. I spoke with Laura Rhinehart a financial counselor at Conceptions via email about my upcoming frozen cycle which would cost $3,100.00. She advised that if I wanted them to bill insurance they needed authorization which is not how any of my previous cycles had gone as they bill insurance direct and I paid my out of pocket cost for the procedures up front, which I understood. I called my health carrier and they advised Conceptions is an in-network provider and they are required to bill the health carrier directly. I cannot bill them after I pay out of pocket as that is not allowed by my carrier. I advised Ms. Rhinehart of this issue and that my heath carrier would pay the portion they owe after they are billed for $1,600.00, the amount covered. After waiting a while for a response she then stated that Conceptions now refused to bill anything to my health insurance even though in a prior email she stated they would need authority. She demanded that I pay the $3,100.00 up front and alleged that now due to her “insurance contract” she cannot bill my health carrier. Initially she stated it would not be a problem to bill my health carrier with authority and all of sudden changed her tune.I believe Conceptions is only interested in making money and does not care about the health and wellbeing of their patients. When working in the financially department at an infertility clinic I feel a little more finesse is required than what Ms. Rhinehart used as she clearly did not care about me getting pregnant or interested in using compassion in her line of work when she is clearly in it for financial gain.I was so upset from this incident that I have refused to go back to conceptions. I plan to give my money to a clinic that actually cares about me and my goals of attaining pregnancy.I would not recommend this clinic to anyone, I could go on and on about my poor experience and issues with billing that I have with them; I would suggest CCRM which has higher SART statistics if you are looking for an infertility clinic.

Anyone who is dealing with infertility should seek a fertility clinic. I went to my regular OB clinic first and it was the biggest mistake. It resulted in a botched HSG(went unnoticed till I came to conceptions) followed by 4 failed months of expensive fertility treatments. Later after being at conceptions I realized just how detailed and precise Dr. Ambler and her staff are. They tested my blood for so much more than what my regular OB office ever did. They really paid attention to my ovulation cycles closely and it wasnt a guessing game to when and if I had ovulated.The cost of going to conceptions was very reasonable in terms of infertility treatment costs. It less than what we spent at my regular OB office and I repeated many of our same tests.Dr. Ambler was fantastic and I highly recommend her services. She was very knowledgeable and a straight-shooter when it came to our options for dealing with my endometriosis and unexplained miscarriage. She gave us the hard facts of our chances of conceiving with each option available to us. We saw her January 2016 and were pregnant by April 2016 after trying 3 years to conceive, previously. I personally did not want to undergo IVF and she was very supportive in my decision. We had out first IUI with fertility medications and it was a success!

Went to this clinic for a new patient annual checkup about 10 months ago. I was able to get an appointment with Dr.Cheng fairly quickly and was STD tested to satisfy the criteria to have an IUD placed.Two weeks pass by and I was never contacted by anyone about the results. Called maybe 5 or 6 times and was never able to speak to anyone. I left a message each time. Exacerbated I called AGAIN and was finally able to reach a nurse who said “Oh yeah, your results have been sitting right here I’ll forward them to you now”. Then, the bill arrives in the mail TEN MONTHS later (seen on January 4th, bill came Oct 22nd) and claims late fees due to several insurance adjustments.Yikes. If you are seeking basic gynecological care, save yourself the grief and go somewhere else.

Poor experience from clinical through billing; would not be going back even if we hadnt naturally gotten pregnant on our own. I visited this facility back in October after a year of trying to conceive naturally. During that year, my OBGYN performed several diagnostic tests to determine cause of infertility -- one of which was an HSG femvue. Eventually, I was referred to this facility where we waited over 30 minutes for a scheduled appointment and were coldy greeted by Dr. OShaughannessy. During the initial appt, I was told I needed to have an HSG, which I had already had in my OBGYNs office and forwarded my records. When I tried to explain that, I was belittled by the doctor (she looked at me skeptically and said bubbles?), and informed that he did the completed procedure in-office because he only wanted to charge me more. I was basically told that I needed to have this painful and costly procedure again to ascertain that my fallopian tubes were open.I asked a few questions of the doctor about the two methods of HSG and her preference for one over the other, and proceeded with the consult. Afterwards, the nurse came in and started to walk me through the plan. She stopped at the HSG and said she heard I was sensitive about that, which I was not at all.. the doctor must have unprofessionally complained about my questioning a potentially duplicate procedure.After the appt, I confirmed with my OBGYN and published papers from clinical journals that he had in fact performed the evidence-based preferred method of the HSG, and the duplication of this procedure was unnecessary. Weeks later, they called me to confirm that the MD would be okay with me not redoing the procedure and to see if I wanted to schedule it. Thankfully, I had already gotten pregnant and didnt need to move forward.Lastly, I was then over-billed for services according to my insurance carrier. SO thank goodness I was fortunate and conceived naturally shortly after this experience. I would NOT recommend this facility based on my own personal experience due to the lack of professionalism by the clinical staff and the mistakes made by the billing department.

I love this place. After going to the Colo Center for Reproductive Medicine the past two years, I came to expect frustration and found none at Conceptions. Once we switched, I found that Conceptions did a number of things I was very grateful for and not at all used to: 1) they answered their phones 2) they called you back 3) the staff was always helpful 4) they could explain test results to us 5) we were there because my teen-aged son had chemo and they treated him so much better 6) they were more affordable, 7) they gave us recommendations and resources, and 8) they gave us more options. I wish we had switched two years ago.A tip: ask a lot of questions (and see what locations do what) because they have procedures they follow so go through things step by step with them.

My son was born 16 years ago in March. Conceptions helped me with making this dream come true when there were so few options available to me, being of a alternative lifestyle. They were friendly, professional and most of all non-judgmental of my situation/lifestyle. Thank You Conceptions! I now have a wonderful, handsome Junior in High School who is the most caring and smart human being.

The only reason Im giving this place one star is because the some of the nurses are nice, its really a hit or miss. They arent super informative. When I ask questions they give me generalized answers like they dont know what they are talking about. Im supposed to be under Dr.Greens care but I havent even met him/her. The billing department and front desk are a nightmare. The communication is awful. I left multiple messages for the billing department to figure out if I was going to owe anything for two bloodwork appointments. No one ever called me back and the front desk was rude and no help at all. So when I went to my appointment, the front desk was like surprise youre gonna have pay like $100 for each appointment. I was really frustrated to say the least. They said I was self pay but for everything up to this point they have billed my insurance and they send me a statement in the mail. I have ALWAYS paid my bill on time and I have never had a balance. They said i didnt have to pay this time but I would have to next time because my balance was high. I didnt know I had a balance because I havent received a statement. This was from services I had in July and early August. So Im about to get my blood work done when I ask what this is even for because no one explained why I needed to get this done. A nurse comes to talk to me about it and shes is confused too about why I needed to this done. She said that it wasnt necessary and didnt have to get it done. Wow! Im glad I asked. I would have had to pay for it out of pocket when I dihdnt even need to get it done in the first place. The whole iui process was a bad experience as well. I really hope it works because I really dont want to have to go back there.

Firstly, I would like to say thank you to Dr.Bush, Erika, Laura, Stacy, and all front desk women. They were prefect team, and they help us a lot to overcome on some difficulties that we have faced during the treatment. I think to say thank you and give them five stars is very small thing.ONE MILLIONS thank you for conceptions Reproductive AssociatesONE MILLIONS stars to all conceptions staff

Cant say enough good things about Conceptions! All the nurses and my doctor (Dr. Grindler) make me feel so comfortable through an uneasy process! Thanks to them we are on baby #2 and we are so so appreciative.

This review is *ONLY FOR DR. GRACE CHENG.* Otherwise, the doctors and nurses have been great and I highly recommend Conceptions.Dr. Cheng performed an HSG on me and it was the worst most staggeringly painful and traumatic medical experiences of my life. She barely spoke to me, deigned to shake my hand, and then right into the procedure without explaining anything. She was rough and when I pulled away -- because it was EXCRUCIATING -- she barked at me again and again to get back into place. I finally had to have her stop altogether which to her credit she did immediately, but then even though I was shaking, sweating, and very close to passing out she just swanned right out of the room without another word (and didnt return), leaving the nurse (who was wonderful thank god she was there -- dark curly hair pulled up in a bun) both to care for me AND to explain the Xrays. Yes, the nurse told me what they meant not the doctor. Dr. Cheng would be better suited to working on blow-up dolls and cadavers, so entirely lacking is she in human sensibility. LADIES, AVOID HER AT ALL COSTS.

Dr. Bush and the nurses listen and answer questions thoroughly and clearly. They truly care about getting results. I cannot express my appreciation enough -- because of this clinic, I have my almost two-year-old and another on the way!!!

Had a pretty hard time getting the referral to this place. Seemed like the different offices were not communicating properly. Also was told that they would send the results to our doctor but its been a week and the doctor does not have any results yet which doesnt inspire a lot of confidence.

Friendly, knowledgeable, and helpful. Havent quite yet started my treatment as of yet. But my husband and I are very pleased so far. Highly recommended😀

I would highly suggest this hospital,as they are very organised and they make your whole procedure hassle free and stress free,as its very important during this time,

Dr Bush and his whole team is amazing and they are experts in their field.

We had a wonderful experience at Conceptions & 2 beautiful children! Thank you to everyone who helped us.

Avoid. I came here and they never diagnosed my PCOS and most of the time, all you see are nurses.

I would recommend Conceptions to anyone facing infertility.

DO NOT GO HERE!!! The provider here (Malgorzata E. Skaznik-Wikiel) seriously has no idea what she’s doing. They waste so much of your time. They took my labs and then told me 6 months later when I myself scheduled a follow up visit that my vitamin D levels and thyroid levels were too low and that they would have to re-check after 6 weeks in order for me to start IUI. When you’re struggling with infertility, you don’t have time to waste.Nurse Tasha was amazing and always replied instantly to my questions but their billing dept is also a MESS and it shouldn’t be this hard to pay a bill. I ended up switching to Shady Grove and the difference is seriously night and day. The doctors at SGF genuinely care about you as a person and everything is so much more easier and organized!