Brandywine Counseling & Community Services (BCCS) Newark

Brandywine Counciling put my life in danger ⚠️ I told Dr. Tania Wilson my methadone dose was too high. It was causing headaches, high heart rate, extreme anxiety I had been to the hospital 15 times in a 6 month period. NO ONE AT BRANDYWINE WILL HELP ME. GARNISHA will not return my calls. KRISTEN not return my calls and DAWN my councilor will not return my calls. Brandywine is trying to push me out and give me no other option than to take my 140 mg dose or leave THESE ARE MY ONLY OPTIONS. Do yourself a favor and do your research before you get on this medication and if you are on it, don’t stay on it too long. If I die, please let it be known. Brandywine Counciling DID NOT HELP ME and I BEGGED, and I have continued to beg for the past six months last week, they stopped, returning my calls, and nobody will answer the phone for me. Garnisha picked up the phone yesterday she said let me call you back in 20 minutes and I knew that was never going to happen! And it never did

Its like an assembly line, they dont care about certain individuals. Unfortunately I have to ride in the medical van great service however at least once a week I have to walk home due to having to wait for counselors to arrive to correct some mistake in computer And have to be seen to get dosed. Medical van on a schedule and cannot wait. Staff does not care that you have no ride home. They have no empathy. They truly treat you like a junkie here. I have witnessed several times the staff making fun of clients. Very uncaring and unprofessional.

Truthfully I have had Good and bad experiences its kind of hard for me to say because my counselors are Amazing absolutely Amazing, But Ive had some really bad incidents with nursing staff and not one incident was actually my fault but the fault was still tried to be blamed on me but because they have such a Great Supervisor I think she is Garnisha she looked into those incidents right away for me because I had my counselors that had my back so I was never written up for anything I really appreciate the help I had in those situations getting to the truth .The front staff and security guards are Great they get alot of flack from clients but if you ever sit there for any amount of time you will come to realize there just doing there job and they really do try to do it as friendly as possible for all the grief they get thats definitely not there fault .Bree has caught on so quick and shes a real sweetheart and Miss Anna I Miss Very Much I really WISH SHE COULD COME BACK TO WORK BUT DO TO MEDICAL ISSUES I DONT THINK SHE WILL BE ABLE TO I HOPE IF SHE EVER SEES THIS SHE KNOWS I MISS HER AND MY GRANDSON FINALLY CAME HOME AFTER ALMOST 2 AND A HALF YEARS IN THE HOSPITAL FROM THE DAY HE WAS BORN EXTREMELY PREMATURE,SHE WOULD ALWAYS ASK ABOUT HIM .I MISS YOU AND PETE HE WAS AN AMAZING COUNSELOR THAT HAD TO LEAVE I WISH I GOT TO SAY GOODBYE TO HIM BEFORE HE DID ...BUT MY LIFE HAS CHANGED IN SO MANY GREAT WAYS REACHING GOALS AND HAVING COUNSELORS THAT ACTUALLY LISTEN TO ME AND I KNOW THEY DO BECAUSE 3 MOTHS LATER THEY ACTUALLY REMEMBERED A CO WORKER OF MINES NAME WHICH I THOUGHT WAS ABSOLUTELY WONDERFUL FINALLY SOMEONE THAT DOESNT JUST TALK TO ME BUT REALLY HEARS ME THAT IS A FIRST IN MY LIFETIME...AND THATS THE TRUTH ..!!!!

While a lot of good came from my time here, you are not treated as an individual with your own needs and circumstances, and they are completely incapable of any error of any kind. Even after 12 years as a model client, all it took was one failure to communicate a new policy to me, and I was no longer welcome in their program. There was no working things out-even though I had followed the rules for 12 years without incident, none of it mattered. It was devastating to me, and no doubt had the potential to be catastrophic. Mine is only one example of the thousands that have passed through their doors.

Better make it on time and hope there isnt a 3 mile long train you have to wait for because you can call and they will say ok, but when you getter there they will say sorry we cant accommodate you.They have no consideration for the ones that are doing good and actually working. They think everyone should be able to make it up there during the 6 hours there open. Even with a month of clean urines you will still continue to have to go every single day. Theres minimal recognition for the ones that are doing the right thing. They consider everyone is continuing to get high and messing up.

Called yesterday,(2/27) no one answered recording said leave a message but went into a loop, so it just replayed message. Called today, somebody actually answered, but did has already in a bad mood, (9:45 a.m.). I asked a question, then no reply, and then transferred me. Very unprofessional. Sad to think some peoples lives may depend on this place.

Usually in and out.....just follow rules and regulations and will have no problems.

Thanks to this place they saved me and my familys life and they will never understand how big of a inpact they have on my life,so if you wann get clean this is the place to do it

Your just a number.. No real therapy or help done here. Even if you comply to everything for years. One strike and your out.

In and out, way faster then their Wilmington location.

Very friendly and caring staff and nurses!!! Great program!!!

The staff makes too many mistakes on appointments and dosing

This place is a joke.