vybe urgent care

Normally my visits are excellent. Tonight I was rushed through and not helped at all. I was told that the emergency room would probably be a better place to get the refill I needed. I feel terribly sick and rushed to this particular Vybe because they have always helped me in the past ( at least 8+ times) and thats why Ive always recommended them to everyone I come across. Maybe it was the resident physician this time but I normally would give 5 stars.

My visit was pleasant and efficient. With only an hour to spare at the noon hr of the day, I was seen, which includes the provider, and out with 20 min to spare. From my first entering, being taken back to the room, questions, vital signs, and point of care testing, to speaking with the doctor, everything and everyone was professional and nice. A very clean atmosphere too. Lastly, I cannot conclude my final experience as of yet because I have not received follow-up. This will ultimately create the entire experience and seal the final vote!!!

I chose this location due to convenience. I was not expecting it to be anything spectacular but they were quite organized here and it was extremely clean and they had a welcoming waiting area. I did wait to be seen and waited while I was in my room but all of the people I interacted with were super efficient, helpful, and friendly. I would come here again and I would recommend it to others

Everyone, from the woman at the front desk to the x-ray tech and provider, was very friendly, pleasant, and professional. I had fallen after tripping on a sidewalk crack with my backpack loaded with a large laptop, tech equipment, a water bottle, and lunch and so on, and my hand was hurting badly. I knew it might be broken, and I wanted to make sure it was or wasnt and give it the right treatment. I felt I was evaluated properly, and the X-ray tech knew what she was doing (as a sports fanatic, Ive been through this before). The X-rays came back negative, no break, and I was fixed up with a brace and appropriate advice to ice and elevate. Thank you to everyone at Vybe. Ive been walking past your office for a couple of years, so I thought of you right away when I realized I had to get checked ASAP Thanks!

Fast intake, doctor dismissed my concerns about an ongoing cough and shortness of breath, assured me it was a virus, and ran no tests. Tested positive for pneumonia two days later. Doctor somewhat condescending and cost me days where I could’ve been on antibiotics

The doctor diagnosed me with strep and told me I could go back to work the next day. When I called the receptionist later and told them I was still feeling very ill and couldn’t work even on the antibiotics they told me they couldn’t extend the note because I was technically not contagious and it would be “illegal” to send me to work cause that’s the CDC guidelines. If that’s how it worked they wouldn’t give people doctor’s notes for physical injuries. Those people aren’t contagious either but they aren’t well enough to work. They said I could come back in to get reevaluated and be seen again which is clearly just a way to get more money. I’ve never had this experience at another vybe and I’ve never had a doctor tell me to return to work in less than 24 hours with strep throat. Insane.

I had a great experience today at Vybe. I was greeted and checked in quickly, then only waited a short time to get be seen. The doctor was helpful and promptly sent in a prescription for me to my pharmacy. The staff at the desk and the tech that checked me in were both great!

I had a great experience at this location. The doctor and staff were extremely attentive and helpful. I didn’t have an appointment I was seen within 15 minutes for a sprain knee and was able to get x-rays at this location.

The front desk receptionist was pleasant .She greeted she even let my daughter watch something on TV after we were finished. The MA Vanessa i believe was again very sweet and helpful . Not a long wait time at all . Dr came right in after she was done our intake. Really a great experience . Thx for the great hospitality .

Everyone was very kind and helpfull except for the young lady who took my vitals she actually pushed me.Im praying and hoping I dont have to return. She asked me how much did I Weigh stated. I hadnt been weighed in a while. She said well, what was it then?And thats what she put down.

The nursing staff was very polite and helpful. But the doctor Curt Mullendore was very rude and condescending in my opinion. I was the only patient in the office at the time of my visit, and his diagnosis lasted under 20 seconds. He barely listened at all and talked over me when I tried to explain the logic behind my worries. It was clear my concerns werent taken seriously and he essentially tried to tell me I dont need to take a test for what I came in to get tested for. He didnt speak on the symptoms I presented for some reason which was frustrating as well. Overall I left this appointment feeling as though my health concerns were not taken entirely seriously.

As someone who has been chronically ill since I was little, I’m used to a wide variety of health care experiences. I went here many years ago when I sprained my ankle and had a really positive experience. So I suggested this place when my partner sliced their finger this morning and needed stitches. We came as soon as they opened, and the place was essentially empty except us.After we finished the paperwork, it took a while to get the attention of the receptionist because she was too busy chatting in the back.The appointment went smoothly, but my partner was given zero instructions on how to care for the stitches, and when they came back into the waiting area, their hand was still covered in dried blood. I believe they saw “Dr. Mike”. It feels really disrespectful and unacceptable to just send them home without even bothering to clean them up. Have some respect and care with what you do.My partner says they were left to clean themselves up with stuff in the room before they came out of the doctor’s room. Unacceptable and disgusting.After a while (I think the receptionist was watching Youtube or something in the other room) of calling out for someone at the desk, I waited like 20 minutes before the receptionist came out. I showed her how bloody my partner’s hand still was and she agreed that it was unacceptable and had them come back for the tech to clean it up.According to my partner, the tech Aziz complained about how it was “too hard to wipe off” without scrubbing…? There are no other patients in the waiting room. Take the time to properly care for people. In all of my years I have never seen such lackadaisical behavior in a health care environment.They came back and it was still bloody but considerably less so. The receptionist checked back in and I let her know it was still bloody, so she gave me a handful of alcohol wipes and sent us on our way.This whole thing was incredibly upsetting, belittling and unsanitary and I will be avoiding this place and telling everyone I know not to come here.I hope the owners are aware the staff cuts corners, watches youtube, and leaves people at the desk for long periods of time. It was not like this when I first went. The community deserves better than this type of behavior.

Had a 6:50 appointment but they were able to see me 1hr earlier. The space was reallyyyy clean but the appointment overall www super quick yet efficient. Peace of mind with care here.

I’ve been to a lot of urgent cares and wow this has been the best. They were quick and had incredible customer service. They were also very understanding about the need to be aware of extra tests and the costs as I’m a student. I cannot suggest then enough.

Clean facilities with easy checkin. Easy to make appointments and quick once youre there. Friendly and chill staff. Ive been here for covid testing and a couple urgent care exams and havent had a bad experience yet.

I was a walk-in patient and I was seen within 30-minutes from the time that I came. The people that worked there were very nice. After taking x-rays, I was found to have broken bones in my ankle and put in a boot.

I had a small injury today and went to this Urgent care facility. The place wasnt crowded at all, probably due to the long weekend. I waited for less than 15 minutes by which time I was checked in. My vitals were then taken and I was attended to fairly quickly. I was given good care, given explanation of the situation and what I needed to do.

The staff was very helpful and explained each step of the process for my DOT exam. Doctor was friendly and very professional and personable. I will be back and recommend that anyone looking for exceptional customer service to come to Vybe on Market !!!

Fast, clean, friendly staff and they had TVs in the exam rooms so you weren’t too bored while you waited :)

All the staff were very helpful and kind. They worked efficiently and I did not have to wait very long, even though I was a walk in. The one issue was that the EKG stickers kept falling off.

We had an excellent experience. Abram Lishansky was the practitioner who attended to my husband and felt quite assuredly that he had a small bowel obstruction and strongly encouraged us to go to the ER at University of Penn. We did and my husband was admitted with a small bowel obstruction confirmed by CAT SCAN. Abram was wonderful. Friendly, efficient and very competent. He gets all our praise.

Clinical staff was friendly and efficient, but the receptionist was HORRIBLE. I went to this location for a school physical. I was met with attitude from the moment I walked through the front door. I literally stepped in the door and the receptionist yells do you have an appointment? No greeting or anything. Riddle me this: the waiting room was completely empty, so why was she yelling? I told her that I did, confirmed my name and reason for the visit. Then I asked for some immunization titers in addition. She keeps telling me that I need vaccines, I keep telling her that I dont need any vaccine, I just needed two titers. Confused about why I keep saying I dont need vaccines, I need a titer, she asks to see my school forms. Guess what? It doesnt say what I need because the form is NOT a medical record! Then she tells me I cant get a physical, until after I have had my vaccines. Why not? Because she says the doctor cant sign off on the forms until the vaccine results come back. Mind you, I was standing there with my actual medial records showing that I already had my vaccinations!So I say forget the vaccines and paperwork, I just want to have the physical done today. I scheduled it for this time because it was the only thing time that worked for me for several weeks. She still refuses! So to avoid having wasted my entire appointment, I opt to have the blood test for the titers.Could I have gotten the physical? Yes. Because the physical has absolutely NOTHING to do with any shots Ive gotten in the past. They could fill out the paperwork at any time. Or hell, they didnt have to fill out the paperwork at all. They also had the option to hold onto the paperwork until any needed bloodwork came back. But no, she refused to take the paperwork, she refused to put me through for the physcial, and she told me I would need to come back in a few days to have the physical done.Guess what, I went around the corner to myDoc urgent care and had the physcial done. They kept the paperwork and are waiting for my titer results from Vybe. Make it make sense.This was my first and last time going to Vybe. The inconvenience and frustration caused by the receptionist is enough. The healthcare system is already trash, we dont need to deal with trash people on top of it.

My appointment was at 8am. The front desk staff was nice, personable and professional. The MA was sweet as well and helpful. The PA was professional, polite and timely. I was in and out 20 minutes tops. Great location!

Always kind and courteous. This is my second time using vibe. I was initially referred by my daughter. Although I didn’t go to the same one as last time, I still received the best of service!

Ive been here 3 times and all 3 I was misdiagnosed, leaving me in great pain. On ONE occasion, I was even prescribed antibiotics for a supposed ear infection, just to go to my primary doctor after a WEEK of discomfort to find out it was simply ear wax clogging. I was unable to hear out of one ear for an entire week because I was prescribed antibiotics that I did not need, rather than being having basic ear irrigation. Even at my initial appointment with vybe, I specified that I am sure it was wax clogging, and all my statements were dismissed. It is extremely clear that staff here cares more about rushing as many people as possible than providing the bare minimum of healthcare.

I was very pleased with the service here at Vybe Urgent care today. The staff is very professional and nice. Their office is clean. I was seen within 20 minutes so my overall experience was great

The atmosphere was pleasant as well as the staff. My wait time wasnt too bad and I found the staff very professional and knowledgeable. Considering this is a holiday, I have to give them 5 🤩.

The woman working the front desk was lovely along with the medical assistant that took my blood pressure and completed the initial intake. However, the “PA?” young woman acting as the doctor was very condescending in the manner in which she spoke to me. Ruined an otherwise pleasant experience.

This urgent is always the worst experience , the wait is forever and you never leave feeling like your taking care of. I’m extremely congested , can’t breath may have other problem and all he said was I’ll prescribe you an inhaler and you should be okay! Inhaler ? I don’t have asthma nor did you test for bronchitis. Have to be arguably the worst urgent care ever. If i had more energy I’d def peruse legal action because i could’ve walked outta there and died with no diagnosis..horrible should be shut down !!

The CNA, PA, and MD at vybe urgent care were personable and professional. They showed the appropriate interest in my banged-up thumb and gave me solutions I could live with. This was my first visit. If I need urgent care again, I will return.

The urgent care sent me to a closed pharmacy and never picked up the phone to transfer my medicines to an open pharmacy. Only go here if you do not require medicines to be treated or if your medicines can wait a week. Def not getting an “urgent” care here.

Dr. Patel was amazing, the best provider you could get who was super fast, listened to the patient, and was able to provide help. He was a 5/5, However, the receptionist ruined my entire experience. I think her name was Pilar or something. Starting off, I walked in, and there was no receptionist for the first few minutes and then I realized we had to check in on the ipad. Afterwards, she came, and was so rude when I asked about wait time. She gave me horrible attitude and wasnt compassionate at all. A receptionist is the first face you see in an office, so it matters alot. Even at the end of the visit, I needed my paperwork, and she was so rude, and was very disrespectful. Please hire someone better

I had a great experience at the front desk and thought I had a good experience with the doctor as well. Unfortunately, they failed to test me for covid and the flu, and didn’t even take my temperature. They diagnosed me with a stomach flu, but I felt with my symptoms it was something more so I tested myself for covid once home and tested positive. I should have told them to test me for it and to take my temp (but that’s their job anyways)…it seems they were only concerned about taking my expensive copay.

Had a very pleasant experience here, all staff were friendly and the thing I came in for was handled quickly and appropriately. Would recommend to anyone

Staff was courteous and pleasant and helpful place was nice and clean and well taken care of you didnt wait long to be seen by the doctor.

It’s nice they are helpful and professional. One thing I will comment on instead of dodging me with the paperwork and bill before they do something I should be notified the minute I walked in what they do .. the extra bill I should pay if there are any it’s totally unacceptable do better please

The staff at this location during my visit were very helpful, compassionate, informative and timely. I will definitely return when necessary.

I called ahead to see if my visit would be covered with my insurance, and they said it would be except for my copay. Not true. The 30 second visit from a doctor resulted in me getting a $250 bill that my insurance denied! This is so dishonest.Try not to go here unless you want enormous surprise bills.

Overall EXCELLENCE! Clean, welcoming environment, clear and helpful signage everywhere, very friendly staff, easy check-in, and I was in and out in minutes. Bravo Vybe! You exceeded my expectations!

The staff was extremely helpful, kind, and calm. They got to the bottom of the problem, checked a few other things and sent me on my way. It was a good experience.

I was really anxious and they were very nice! felt a little worried about the set up of one test, but the person i saw was very thorough.

PA Haley Sutton was amazing. I am very grateful to her and her staff. I was treated with dignity and respect. All my questions were answered and I received the appropriate care and information for my medical issue

I find urgent care clinics to be hit or miss. Ive had really great experiences at the 36th and Market Vybe and its my urgent care of choice in the city.

Today was my second visit to Urgent Care at 3550 Market. I always have a good visit even though Im sick. The staff there is amazing its like going to my primary care doctor. I have referred several family members to that location.

I have been provided excellent service at this Vybe location twice and recommend them for your urgent health care needs if your PCP is unable to assist you.

The care my family member received was unprofessional, the doctor’s bedside manner was deplorable, and he dismissed the symptoms that my family member was dealing with. His solution for the pain my family member experienced was to go see a therapist. Please choose elsewhere for your care. This place only cares about you getting out the door.

I had a horrible experience at this site. Doctor Jay Morrors, laughed in my face because he didnt believe I passed out twice that morning. He didnt help me with anything because he had a personal problem towards me. He asked me if I was on depression medicine because I didnt feel comfortable explaining my medical illness to him. He was extremely close and unprofessional. I have PTSD from this experience. These doctors need to learn to do their job and only their job. No in-between. Jay Morrors needs his license revoked. He needs a class to show him how to properly deal with medical patients.

Ive used this location before and each time, its been positive. Well mannered staff and knowledgeable doctors. Ive even referred people there.

Here are the quick answers to every question you would ask about an urgent care: Quick? Yes. Organized? Yes. Professional staff? Yes.

Very clean, the staff was professional and the doctor was incredible! I highly recommend this Vybe urgent care location

I recommend calling first because my insurance told me this was tier 1 but it was actually tier 2.I probably should have expected they would weigh me but I didn’t which was upsetting on its own - but to then immediately be shuffled into a patient room playing Diners Drive Ins and Dives on full blast was a really jarring experience. There’s no way for the patient to change this without help either. The tvs in those rooms are really unnecessary. It’s not an inpatient facility. God forbid someone not be entertained for 15 minutes. Its not like we don’t all have tiny computers in our pockets capable of showing us exactly what feels appropriate to us during the vulnerable moments of seeking medical care. (Sarcasm)Also the room you give a urine sample in does not have a sink to wash your hands in after. That’s really gross to me. When you exit there’s a sink with a sign saying that it is distinctly not for hand washing. This was another thing that chipped away at my dignity a little. It’s a diagnostic test not a mandatory drug test, let me wash my hands for everyone’s sake.For what it’s worth, the actual doctor was very kind and professional and encouraged me to voice my concerns. I got the care I needed, but I won’t return if I can avoid it.

Everyone was pleasant and friendly. Doctor was funny. My only “concern” not really a big deal but is the flat rate of $100/w insurance.

Great service and excellent care with my daughter. Would give five star but the wait was long

Very great service and availability with appointments. It was in a great location close to my job.

I popped into this urgent care on my way out of town because I had a soar throat for about 3 days but no other symptoms of a cold, flu or COVID. I worried it might be strep throat, which is contagious, and I didn’t want to expose anyone to it if that’s what was ailing me.I arrived to find a staff member diligently disinfecting the counters and reception area—a good sign. After electronically filling out the required paperwork, I was immediately taken into a treatment room, where a kind technician prepped me for the doctor, who didn’t delay in arriving and testing me for step. What a kind and patient physician (I believe his name is Michael). He answered all my many questions with confidence and care. Then he concluded I had Tonsillitis and did the work to find a pharmacy in New York where he could electronically put in a prescription for me.So glad good customer service and pleasant bedside manner can still be found!

No introduction of name or credentials of PA upon entering my room. No discussion of meds or follow up items, nurse gave me paperwork without PA having discussion with me. Upon asking for discussion with the prescribing PA, was given attitude whereby she said “we’ve discussed this”. Which was in fact not true. Would not recommend this PA or urgent care due to unprofessional staff.

Came there because of pain from an auto accident. Seen quickly. Staff was very professional and pleasant

Urgent care service is good; however, the tablet registration takes some patience to get through.

The first time I went to this clinic I had to wait for an hour and a half and they misdiagnosed my shingles rash as ringworm. When I came back a second time three days later in pain, they said I obviously had shingles and hit me with a $180 bill for less than five minutes worth of care. Definitely won’t recommend this place to anyone.

Says they close at 8pm online and on their phone line. Went in before 8 for an appointment and was denied medical attention

I have been to this vybe location numerous times and every time the staff are super kind and accommodating!

Very nice place very good staff clean fast everything I want when I go to any office they are great everyone needs a raise

I was sick and couldn’t wait weeks for an appointment for my primary provider so I went here instead. The great reviews are true! Within an hour, I did my tests and got a treatment plan. I was so happy to have such quality care so soon.

Super quick visit and staff were very helpful! Facility is clean and welcoming!

Don’t accept appointments for sprained ankles if your x-ray tech isn’t there. You know you’re not going to be able to do anything! All they did was tell me to go to another location and then they still made me wait 45 minutes just to print out some paperwork. Very unprofessional.

I had a great experience everybodys friendly and professional keep it up good work

When I first walked in the door the receptionist was very friendly and helpful to me,I feel relaxed after her greeting.And after that the nurse and my doctor was very nice to me very professional I seem in them they have warm hearts and love caring for the people coming to the urgent care.My (rating is a 10) KUDOS TO YOU

The staff was friendly and professional, starting with the receptionist, to the MA who took my vitals and reason for the visit and ending with to the doctor who saw me. I was seen in a timely manner and this is very important when youre sick butyet, still have things to do. I will definitely visit this location again.

All the staff members was polite, kind, and respectful.The waiting room area was clean and clear of trash and unsanitary items.All hand sanitizer containers was clean an full of sanitizer with clean mask available for patient use at the door.In the back office area was great also, the staff got right to the job waisting no time asking all the necessary questions and listening intently to my responses.The dr. Come in very confident and assuring, leaving me feeling much better then I did,then when I can in..Very nice! Thank you! Keep up the good work!

My experience was amazing Doc was so personable and made me feel cared for!!

They have free parking behind the bldg AFTER 2:30pm. You have to enter the parking lot on 34th street across from Wawa. Service was quick yet efficient and the employees were very helpful and nice. The lady at the front desk was informative and the MA was gentle and caring. Would totally recommend to friends and family!

They were good and personal explaining and answering my questions about my symptoms. 👍

I got hit by a car as a pedestrian and they made me wait for almost 2 hours in the waiting room while I was sitting there with open wounds, bleeding. They let several people in before me who got there after i did even though I was there first, and had clearly much more of an emergency. when I finally got taken back, the doctor was very helpful. if I could just rate her, I would give her five stars but the facility itself gets a one star because of my experience waiting.

Dr Tony Thai and the lady who took vitals were really good.Doctor took time and discussed all the issues.

3550 Market St Urgent care .My experience at this location was amazing ! I was able to schedule my own appointment online and do all the paperwork online in the comfort of my own home I could upload my insurance card and my identification so when I arrived only thing I had to do it was say that I was there and check in the receptionist was kind and very helpful and she meet all my questions and needs all of the staff were amazing kind compassionate people that made me feel completely safe and comfortable in their office today and they cared about my time schedule aswell!! AMAZING Staffing loving and compassionate people.

Quick and painless… Maybe 🤔 because it wasn’t busy. Great communication from the staff.

It is very clean, the staff is awesome and the wait time was minimal.

Absolutely the best in and out I’ve ever experienced with a great price too ! I HIGHLY RECOMMEND! The office is filled with great staff I appreciate them greatly ! And the place was so nice and clean smelled great !!

There is never a wait to see a doctor here. It is also very clean. I had blood drawn here today, they knew what they were doing. Also, all the employees are very nice and helpful. They explain everything that is being done. All the employees work including the office manager she took my blood very polite and respectful woman. I recommend this urgent care.

Everyone was sweet & it was quick when i came In. Everyone had friendly faces & was ready to work

They were very sweet and compassionate. Also took their time with everything and made sure I was comfortable the entire time

The people were very nice. The problem I had was that I made an appointment at 6am for 10am, noting that I needed an X-ray. In all of the time in between no one called or let me know that they didn’t have an X-ray tech at the time/ or to go elsewhere. But I did get a boot, that was nice.

Took my 3year old G-Son at the last minute. (Walk in) We had a pleasant experience.

All of the staff were so kind and I was in and out in less than 45 minutes

Had a great experience here! Wait time was very short even for a busy weekend. My PA, Alice, was kind and considerate which really helped to calm my nerves over my sprained arm. She made sure I got imagining done right away and kept me updated and informed with results. Nurse Sabrina, who assisted me with putting on a sling, was also very kind and did a great job minimizing my pain levels. The front desk staff were friendly and attentive as well, making check-in easy. I highly recommend this location and will go back in the future if needed.

Probably one of the best urgent care visits I’ve ever had. Making an appointment online was easy, and an 8:30am app on a Saturday resulted in lots of parking out front and no wait. The nurse was incredibly engaging and kind, as was the doctor. The facility is also so clean and lovely! They were very thorough and listened to all my concerns, which at other places I can feel rushed or ignored. Couldn’t have asked for a better visit!

A clean and calming office with welcoming staff! I went in early and got out pretty quick with helpful new insight.

Very fast service. I came in only sat down for 15 min and was bought to the back to be seen. Ended up having to get an X-ray to check for pneumonia. I would say the doctor I had stopped checking to see why I was so sick once she seen it was not pneumonia. I was not tested for Covid or anything else. It is five days later, I have worsening symptoms. I have to see another doctor. The medicine I was prescribed has not helped at all. I’ve missed a weeks of work. You’re seen in a timely fashion but not tested for everything, once one thing is ruled out you’re diagnosed and sent on your way.

Very clean. Staff very professional. The young woman at the front desk was very beautiful and polite.

Went in today for a Physical Exam for a Drivers Permit. Very quick and efficient service. Thanks

Hello thereMt first experience at this location was very smooth and it wasn’t a long wait. I was walk in so I went first thing in the morning. I was in and out within an hour. The staff are very pleasant. I was made to feel at ease and thy answered all my questions and concerns respectfully. Over all was 10. Stay Masked up and wash your hands and be due diligent. Stay Safe.

I noticed the place was very clean and professional. The doctor was professional to.I am so glad it wasnt ratchet . The doctor gave me advice on my complaint I am going to follow his instructions. Thank you!

Super efficient staff and really kind. The facility was really clean as well. I was unsure if I had strep or if it was something else. But the nurse and the PA explained everything to me, told me the next steps depending on my test results, and answered all my questions. The wait time was not too much and even the strep test results came back really quick. I was in and out in an hour quickly. I recommend making an appointment - i made mine the same day I wanted to go in. Highly recommend Vybe!

I actually really loved this place. They treated me fairly quickly and well. I love the environment and the front desk women were so nice and professional. I love seeing so many kind black nurses as well. Super duper clean which is a must right now. It was a bit busy. Someone please give the head doctor there a raise!! She was so kind a professional and answered all my questions even though she was obviously very exhausted from how busy it was and I think she was the only doctor there but she was still so caring and professional and answered every question I had. I hope they keep up the good work we need more people like them in the healthcare field!!

Very nice employees , good service , clean atmosphere.. was very well taken care of would return again

I recommend very friendly and good employees and I will come back only to you 100%

Kind, courteous, staff that were helpful. Wait time was reasonable, nothing outrageous.

It was my first time visiting this health center and it was really good I appreciate their help 🙏

Baylee took care of me she was smart, attentive, and listened to my experience.

The staff were very friendly and quick. Had a bit of a wait time but it was a busy night. Listened to my problem, addressed and fixed what they could and sent me on my way. Overall a very pleasant experience!

Quick, efficient, and friendly! The front desk gal was SO helpful she even got me a tampon when I needed it. She was the best and had super beautiful makeup and lashes! The doctor who saw me was Dr. Summers and she also was fantastic, she was reassuring I would be okay and explained thoroughly what my next steps were as far as healing. The MA was super sweet as well. It’s a little pricey for a quick visit but worth it for the peace of mind in situations that aren’t totally dire but also not manageable on your own (esp without insurance). Would recommend ;)

Very clean waiting area and operatories. Very professional staff.

Very caring staff, nurse, and doctor. will definitely return if I ever need anything! made an appointment ahead of time and was seen very quickly, even for an urgent care!

Excellent and thoughtful service! Very clean and staff was very courteous.

Really great experience overall. There was a wait to be seen (understandable with walk-ins), but the front desk staffer was incredibly nice and helped walk me through some insurance questions. Both the doctor and the medical assistant I saw were thoughtful, kind, and great at communicating -- they answered all my questions, didnt rush me, made an otherwise stressful medical issue much less intimidating, and I left feeling reassured. Would definitely go back again.

Was told on phone and on the web when I made my appointment that the 3550 Market location had x-ray services but none existed on-site. Wasn’t informed till I had already waited in the exam room for 45 minutes. Doctor was nice but basically gave a cursory exam before telling me I had to make a completely new appointment somewhere else. Waste of a day.

Front desk clerk & nurse were wonderful. Doctor seemed annoyed and was rushing through the checkup. When he left the room he didn’t close the door completely; knowing I had to get dressed. I Just felt like he did not care.

Staff is very friendly and have great customer service ! I felt comfortable and would come back. Only downside was I had an appointment and was told it would be an hour wait from appointment time , so I had to cancel a few other appointments because I didn’t leave until 2 hours from original appointment time. However it was a busy day and things happen , they did an amazing job accommodating.

I had an exceptional experience at Vybe Urgent Care. The providers there delivered top-notch care with utmost professionalism and compassion. From the moment I walked in, the staff was friendly and efficient, ensuring minimal wait times. The medical team made me feel at ease throughout the process. Im grateful for the great care I received at Vybe Urgent Care, and I highly recommend them to anyone in need of prompt and compassionate healthcare services.

This is the place, no other urgent care is as good. Quick, professional, kind, and efficient.

Everything flowed seamlessly. Everyone was helpful and very friendly. I was in and out in less than 1 hour. The places waa clean and inviting. I highly recommend.

Friendly staff, clean environment

Very nice people, explained everything I needed to know about my care, insurance, and payment options. Dr. Webner was really nice as well.

Made an appointment and sat in the waiting room for over an hour past my appointment while they continued to take walk-ins. Staff couldnt care less about the terrible wait times. Absolutely unprofessional.

My visit here was very good. This was my first time and I was pleased with everyone’s professionalism and the place was very clean. All of the people that work here seem to be very nice and mild mannered. It wasn’t crowded and I was seen immediately with my appointment.

As far as my first visit, compared to other clinics Ive tried to enroll with, Vybe was the only clinic to not hangup on me during questions I needed answers to, other clinics did. They were able to accommodate me even though I wasnt a former patient, theyre even accommodating with self pay options.The visit itself was smooth, straightforward, and the medical provider and receptionist whom I was paired with was very nice and kept me at ease with their warming demeanor. Makes me want to consider going to Vybe for future services if needed.

Very dismissive of extreme pain. explained my pain was spreading and gave me a note saying to go to a doctor to address it. bro you are the doctor.

I was able to get excellent care and treatment, they fixed me up w proper meds, and made sure pharmacy had them. I appreciated the Dr, very good and to the point. Location near my apartment as well.

Very respectful, understanding, detailed and fast.The first and second visit was fine but now that I just got off the phone with a service care provider who tried to tell me about my health and tells me that I have to come in for them to send out the same prescription that I had 2 weeks ago that was damaged and I only took 2 pills out of the medicine and I told her I still have the same symptoms and that it took me a week to even receive the prescription is just absolutely ridiculous.

So quick, everyone was SO friendly. Highly recommend.

The staffs are warm. we see the doctor without much waiting

Every time I go there it’s always fast and the people are great… I love Nick he is the best 🤗and I love Dr Barb she is great and down to earth… the staff is amazing

Walk-ins not accepted, phone not answered, indifferent staffI arrived at Vybe Urgent Care in Philadelphia 25 minutes before closing time with a non-life-threatening but urgent medical issue. I was unable to get through to the facility by phone to make an appointment, and when I arrived in person, I was told that they do not accept walk-ins. The staff member I spoke to was indifferent to my needs and did not offer any assistance.I am disappointed by Vybe Urgent Cares policy of not accepting walk-ins and their lack of customer service. I believe that urgent care facilities should be open to seeing patients until their posted closing time, regardless of whether they have an appointment. I would recommend that potential patients avoid Vybe Urgent Care and seek care at another urgent care facility.

Got in and out. Nice and clean facility. Very friendly and respectful. Best vybe urgent care Ive been too.

The staff were pleasant, attentive, caring, fast, and good. I don’t know what else I could ask for.

Doctor and other staff were very attentive, kind, and helpful. Ran all the tests I needed and were thorough. Only complaint - there was no soap in the bathroom! Seems like a big miss for a healthcare facility

Very great experience! Very quick, smooth, comfortable, and thorough. I was in and out within 30 minutes, including checkin, some wound numbing and cleaning, and getting 3 stitches. Everyone was very gentle and knowledgable, so I’m confident I received good care.

Slow: was seen 40 min after my scheduled appointment. but service was fine, doc took time to answer my questions.

Great! I was in and out in 45 minutes and that was coming in behind 5 other people! Handled my issue quickly and efficiently.

Short wait time and nice atmosphere inside. The only thing that wasnt good was that there was a TV in the doctors room that even the doctor didnt know how to turn off and it was turned up really loud and for someone with sensory processing and attention issues it was really hard to focus on what the doctor was asking me when the TV was on so loud. Otherwise a good experience.

This was such a great healthcare experience. The walk-in process was easy and went very smoothly. Everyone, from the front desk staff to the physician, was kind and helpful.

It was a very greatest experience. The nurses and the doctors were very nice here they make you feel very comfortable. Think that the same music. I want to help you go to the bathroom o m g

Its weird to say I loved a trip to urgent care, but this was the best urgent/Emergency experience I could ask for. Priyanka and Snow were super busy and had a ton to do, but they worked professionally, quickly, and WELL-- real grace under pressure. Ive gotten anaesthetic shots a number of times, and I always hate it--but Snow has skills.The only thing id ask, Vybe, is that you hire MORE staff like Snow and Priyanka-- Id worry that youre exposing the company to more liability by understaffing.

I really appreciate being able to go to a doctors for office visit for minor/ emergency situations. The ER’s are so overwhelmed and I thank you for creating this concept that helps restore hope for our struggling healthcare system.

Great service, the move very smoothly and quickly.

Wonderful office from the front desk to the PA. Felt cared for and listened to

Thank the universe for this establishment. No more waiting 2 months for a primary care appointment, nor sitting in the ER, forever, when you need urgent care now! The staff is very kind, both the ladies (not gals) & gentlemen are very professional & thorough at their careers. I finally found a Healthcare home, Im absolutely thrilled about & happy with. Thanks again, I appreciate, each & every one of you.

Staff were pleasant and efficient, facility was clean. Doctor was attentive and listened to my concerns and was very informative explained himself well. He also confirmed that I was satisfied with the analysis and treatment.

I had an injury to my lip after falling on my face outdoors. It was the day after Xmas, & nonetheless, vybe Urgent Care was open & saw me within 15-20 min as a walk-in. The care was so good & staff so kind, I decided to ask everyones names to thank them. Pilar saw me first, then Keval, the PA. The receptionist, Shamaya was so patient. I got a tetanus shot & antibiotic cream. Healing will take awhile, but I felt much better, less scared, having been there. Thank you so much!

Had a great experience at Vybe Urgent Care.

The PA didnt want to be here. Literally didnt even look me in the face one time. Pretty rude and clearly not interested in working.The receptionist and the guy who did my vitals were extremely nice and polite.

Street parking, up the street. I was a Walk-in , waited about 20 min and was immediately seen. Staff was friendly. Online portal was easy to use to view any medical tests and/or billing.

Vybe urgent care is one of the best medical facilities to receive answers for medical conditions that may, for the most part, be unknown. I was seen by Allison, the PA, and she was kind, professional and very knowledgeable in terms of health and the healing process. I would definitely recommend this particular facility.

The employees were knowledgeable and friendly. Thank you.

You guys are the complete worst. The front desk girl denied me access to care and I’m so not here for that. Action will be taken.

Had really great and efficient care. I do highly recommend seeing if you can get an appointment (I booked one under 2 hours out) since it makes the whole process a lot smoother. Staff went above and beyond to ensure I could get what I needed and were really personable.

Everyone I met there was super nice. The receptionist was welcoming, the nurse was very nice, and the doctor explained everything well. I did wait a little bit, but they were very apologetic for the wait. Facilities were modern and clean and was overall a great visit.

So I dont like the fact that it doesnt tell you on the website that they dont do walk ins after a certain time its advertised as if they are open until 8 and everyone is welcomed. I feel like people are ill and come from different places for treatment and they should be seen because if its advertised on the site thats false advertisement. I had to pretty much beg to be seen and I am very Grateful that I was. The overall visit was fast the issue was addressed so Im good.

Clean environment, friendly staff, less than an hour wait time.

They didn’t have ANY of the basic tools needed to remove a small splint from my foot.

Lovely staff and quick and efficient appointments. Dr. Patel was great. However, HORRIBLE billing process with the company. Threatened me with collections when they hadn’t even submitted a claim to my insurance for over a month past (while claiming they did). Took many phone calls to sort out.

I’ve come here before and had no issues. This time around not so lucky. Not only did I have an appt but was seen 30min after that time. While In the room I waiting another 20 mins. Than I over heard some of the nurse/staff talking about either me and my situation or someone else claiming and I quote “she’s lying” I needed a note for work so I don’t know if that was about me or not. When I informed the physician about this she tried and smooth it out saying it was about another patient but that it was still unprofessional. I just have some advice. First you should never be talking about patients and their situations like that. Second to speak so freely and publicly like this women was, is highly unprofessional. I really hope this urgent can do better next time.

Had to take my kid to Vybe this past week. Dr. Snow and team made it painless. Thanks, Christian & Priyanka (& the young woman staffing the front desk whose name I didnt get). You guys help so many people with so much going on all around you. I dont know how you do it with so few staff

Literally nothing urgent about this urgent care. We waited over an hour in the small back room, even after making an appointment and no one even popped in the check in on us. My boyfriend started to feel even more sick after just sitting and waiting and not being able to rest and they made him sit on the check up seat without paper. The receptionist was super sweet and greeted us pleasantly though!

I called to see if X-rays were available at that site and they said yes. After waiting 45 min the doctor said i need X-rays but that location didn’t have it. Sent me to 15 and spring garden. Now waiting there.

I scheduled an appointment at Vybe at 35th and Market St. The service was fast due to the fact it was empty. Dr. Patel was great and informative with my wound and how to care for it. The nurse was great and the doctor as well nurse had great bedside manners. The reason I placed a 4 star was the sanitation division of the facility bathroom. It was unhygienic with dirty Dyson hand dryer and the entire bathroom wasn’t clean. In every health/medical clinic should have an up to par of cleanliness knowing germs can spread and health of the patients and staff should be a priority. This can cause a health code violation.

The service was efficient. I wanted an X-ray but upon examine it was determined it was not needed and the aftercare note mentioned the incorrect foot my right foot is the concern the aftercare mentions left foot

I really loved the facility. It was really clean and fresh. The staff is really nice. The doctor was really gentle thought he was a man I felt very relaxed. Feels like family works here. They took very good care of me. Thank you !

I got an abdominal pain and went there for some medical help. They only advised me to eat more vegetables, no pain killers, no help for the urgent pain. I was charged $250 for advice thats not so helpful.

Everyone from the receptionist to the nurse and doctor and even workers just walking past were all extremely nice and helpful. I was in and out very quickly and they answered all of my questions. Very appreciative of this staff

Enjoyed my experience. Got there early in the morning and was able to get in and out fast. My script was already waiting for me when I made it to the pharmacy. I appreciate their professionalism and how quick they were.

Making an appointment online was super easy. I arrived early, and to my surprise, they were able to see me earlier than anticipated.The staff were all welcoming, professional, and efficient. I very much enjoyed my experience visiting the facility and recommend this urgent care centers services to others in the area.

Came here while in town for a trip, and it was so easy. Signed up for an appointment online, check in was a breeze, and I was in and out in just over a half hour. Theres a pharmacy right there, making it all the more convenient. Highly recommend!

Staff was super friendly and professional. I was in and out within an hour and a half which, considering the amount of patients theyre seeing right now, is fantastic. Dr. Hirsch was easy to talk to and explained everything clearly. Definitely recommend going here for your urgent needs!

Staff was very friendly. This was my first time here and I would come back but hopefully I won’t need to! Care was very good doctor was very kind answered all my questions dr Minni

Loved the short wait and how helpful the Doctor and Nurse was. Only issue was the young lady at the front desk — Cody definitely needs a new profession or to not be in the front. Not only did she give attitude the the other young lady trying to help me when I originally arrived (interrupted her talking to me, made it seem like she didn’t know how to do her job checking me in) but I was just curious as to why payment couldn’t be billed, once it was explained I had no problem paying she still insisted on getting her manager which I’m glad she did, because the manager deescalated the situation beautifully. All in all everyone’s great except her y’all should reevaluate the from desk staffing. People are coming in because they’re having medical issues, the attitude is not necessary if you have to say you’re having a “good day today” you’re clearly getting talked to about your mouth too much.

While I can appreciate the speedy service and the friendly staff, I feel the facility itself could be a tad bit cleaner. Especially the bathroom floor and the hand dryer was filthy. The toilet could be modernized so patients don’t have to touch the handle. I could also appreciate separate bathrooms for men and women.

Never had I thought to leave a review for medical practices but that’s how I found this place, and the reviews were right. Excellent staff all around, from the front desk to the nurses and the doctors. I was seen on time and my doctor treated me with respect and care. As an immigrant who doesn’t fully understand how to navigate the healthcare here, I used to feel very anxious in getting sick but now I know there’s a place I can trust when I’m in need.

Dr Thai was very professional and handled my issues with excellent care.

Had a little and was able to make same day appointment which was a super plus. Got there staff was helpful and efficient did most of checkin thru web which had things easy just have good interwebs. Seen doc answer my million and one question got in and out like a robbery.

The wait was short, making an appointment and checking in was very quick and easy. The staff was very friendly and thoroughly listen to all my concerns.

I was seen quickly despite being a walk-in. Doctor was great and seemed thorough and caring. Glad I went to get checked out.

Went in for a walk in. Appointment was easy staff was super nice.

I received great care after I accidentally cut my hand while slicing bread. Once I noticed how deep the cut was I walked to Vybe which was a few blocks from my home and was seen right away. Sean did a great job cleaning the cut in preparation for the stitch the nurse or doctor (forgive me I can’t recall her name) provided. The whole process was fast and easy. No complaints here!

I saw Lisa Diegel, NP at this location and had a bad experience. I came in for sudden ankle pain over the last few days so bad that I need assistance to walk and that I have a hard time standing up and was told to take some aleve, use an ace wrap, and lose some weight because maybe not being so overweight would help my legs. I was fat and have been fat my entire life, and only the past 2 days have I had severe pain. I wont be returning to this office if my life depends on it.

Very great customer service. I didn’t have to wait longer than 20 mins to be seen. Doctor was very nice and professional.

Wonderful and caring service including a follow up call to my cell phone by Dr. Cohen. Would recommend highly.Very pleasant atmosphere and good customer service at check in.

The only reason you got two stars is because of the clinician who helped me.At my first visit, I found that there was no clinician on duty. (But they were still open? Why?!?) This was after waiting at the unattended front desk for over ten minutes; it was only after I called out that someone leisurely came out of the back --from which point we were clearly visible to each other.It was 2 days before a clinician was again on site, at which point I had to navigate intake staff demonstrating varying degrees of competence and manners.I have no desire to repeat this experience, nor would I want it for anyone else.

Wish they were my PCP if you have a bad allergic reaction go here. They were fantastic & Im almost healed. Thank you!

Came in with a pretty obvious physical injury looking for help with pain management. The doctor looked me over for a few seconds, didnt ask me any questions about my injury or pain, and prescribed me lidocaine and an antiviral, neither of which were particularly helpful.If the doctor doesnt feel comfortable prescribing painkillers to a new patient, I understand that, but this guy didnt even ask me basic questions like what I was currently doing to treat the injury and how it was working. It felt like he didnt really care and just wanted me out of there. When I asked him about stronger painkillers he implied that I was looking for a score and said that he wouldnt give me anything else.Reception was very nice, but avoid dr Patel if possible.

Not often you go places and the service is outstanding.Today I had a PCR test done today and the young lady Marcia T. who attended to me was an absolute delight. From her gathering my information to performing the PCR test was done in an efficient manner. She gently set me at ease, and explained what she was doing every step of the way.So refreshing to encounter someone who seems to love and enjoy what they do.Thanks a bunch Marcia, all the best in ALL you do.

The front office was very pleasant and professional. Getting seen was quick. However, the PA that saw me said she would send medicine to a pharmacy but never sent the prescription. I ended up buying something over the counter.

I scheduled an appt online. Was in and out quickly. Very nice, compassionate staff, they did a strep test and within ten min had a positive results and left with a script. Great experience.

The staff was very pleasant. Felt like express service was in and out. Everyone had on a smile and was very welcoming. Staff was informative as well

Clean office, courteous staff, will be returning.

I had a wonderful experience. Everybody from the front desk to the series of individuals I saw regarding my illness. I received excellent care and a series of prescriptions and when I knew Urgent Care again I will be back!

Friendly environment quick and easy. Thank you!

My past two visits have been the most pleasant urgent care experiences of my life! The staff is professional but light hearted in a way that cuts the stress without making me feel belittled. Took care my Bells palsy like it was nothing my first trip a while ago, and eased my worries about some questionable foot numbness today.The waiting area is spacious, clean, and pleasant. And my walk in wait was not unreasonable. Nothing unpleasant to say in the slightest and Ill go back if the necessity raises again.

Excellent customer service made me feel very comfortable

Staff was nice. Only complaint is there’s no X-ray machine at this location and no one told me until after I had already paid and saw the provider so I had to go to another location.

I never make a patient wait if I can help it. I waited whilst staff discussed office politics. Make seeing the patient as soon as possible the priority. I was the sole patient in the waiting room, and on site. I should have been seen almost immediately for triage and by the physician on duty once check in was completed.The actual visit was ok. Simply learn to save all unnecessary discussions for later if they will cause longer wait times for patients.

Great service! Everyone is very professional, knowledgeable, pleasant, and eager to help. The appearance of the office is very bright, airy and inviting. My overall experience was great. No long wait at all. I do like that you are able to register online so it holds your place in line and gives you an expected time to be seen. They also have phone chargers in the waiting area to charge your phone. The location was also very easy and convenient to get to.

When i got there, i was in distress. The wait time was about 15 mins although it felt like hours lol. Once in the room, the MA took about 7 mins and then it took about another 3 mins for the Dr to come in and assessment me. She was about to send me to the ER but i reassured her that i knew my body and knew exactly what she needed to do. I am truly grateful she listened to me (reluctantly). She made me promise that if it didnt work she would send me to the ER. Long and behold 2 treatments later and i was 95% back to normal. If she hadnt listened to me i would be a pin cushion at the hospital.Oh btw, the front desk receptionist should really receive training in soft skills. She tried to chargee a copay and was trying to argue with me when i advised her that i had 2 insurances and she had to bill the copay through the second insurance. She didnt want to listen and had to go and get another lady (pregnant) whom listened to me and fixed the information in the system. The rude lady bever returened to the front, never apologized. She could really use soft skills training. This is urgent care and the public is already in distress, her attitude and unwillingness to listen causes emotional harm to your consumers.

Very efficient office. I was seen, diagnosed and Rx prescribed. Dr. Patel listened carefully to my issues. He was very caring and compassionate.

I was listen toEverything was explained to meWe came up with a follow up planThe registration person was founderThe doctor was wonderful

Don’t recommend. The male doctor there nearly peered at my skin condition and did not even listen to all of my info. It was a 10minute trip in and out. Was prescribed a medication that exasperated my condition and ended up in the hospital for a serious condition that was unaddressed by Vybe. Waiting around for the meds to work that Vybe gave me made the condition spread and I now have scaring on my body and have missed two weeks of work. Waste of $135 when I already had enough to worry about. Step it up and be more professional. You’re dealing with human lives and potentially serious conditions. Get new doctors who care!!!

The staff were equally professional and friendly. It felt very welcoming. I was really impressed with how organized everything was from start to finish. It was definitely the best experience Ive had at an urgent care.

This was my first time having to use an Urgent care center.I was extremely pleased I choose this one.From reception to staff the experience was very professional and pleasant.The facility was clean and well kept.I received the best care possible considering I had more then one issue.I felt so much better after leaving, even knowing I still have a long road ahead for complete wellness.

I used their service twice. The first experience was quite good and the second one would be as well if it wasnt for the person at the reception. That person had a terrible attitude. I felt like she wanted to fight me for asking questions. I understand that bad days can happen, but you cannot take it to customers that much.