Reproductive Health Specialists

Pretty disappointed in the wait times. twice now i’ve had a 6:30AM appointment which is the first one offered and i am still having to wait over 15 min to get called back. i make this early appointment because i need to get to work and specifically got up early to get there on time. if you cannot take patients at 6:30 then do not offer it as an appointment time.

Treated with compassion and empathy as soon as we walked in the door. From the phlebotomist to the ultrasound tech and doctor, everyone is so kind, gentle and eases your stress. Truly an executional experience during a trying time.

The staff here is amazing. I began fertility treatment with them not long ago and every appointment Im seen quickly and I always feel well taken care of.The staff is all so caring. They explain things in a way that is easy to understand and not overwhelming. If i have questions they take the time to answer. I feel comfortable and confident in my treatment here.

Dr. Snook is wonderful to work with. She actually listens to her patients and is open to alternative treatments. She helped me conceive 2 children via IUI even when the odds were stacked against me. I would recommend her to anyone. The nurses were really kind and compassionate as well.

This week has been my first consultation, although I have not yet started any exam or treatment I loved how the lady at the reception was with me, very kind and receptive.My consultation with the specialist was also very good, I liked that she wanted to help me and take an interest in my medical problem and she gave me a schedule to follow to know what is happening with me and possible solutions.I used the telephone interpreter although it was not very necessary. They have several security measures in place for COVID-19, everything looked clean and with few people in the waiting room. have easy access for wheelchairs. You cannot go with children for prevention of COVID-19

I felt like a number. Continuous iui cycles, things only changing when I would suggest them. Constant mistakes, forgetting to call in my meds, schedule me for ultrasounds. Never wanted to get to the root of my issues. My husband was on a medication that affected his sperm that was never found until I reached out to another doctor. Not personalized and very uncaring. The only kind ladies were the ultrasound techs. Avoid and seek out help elsewhere.

I am extremely disappointed. I did all of the right things. I asked them if they took my insurance. I asked my insurance if they covered RHS. I received a resounding yes all around. Neither my insurance nor RHS said that only a portion of everything is covered. I work in Oakland and went to RHS because of the personal care. Its personal care Ive never received. Ive been shuffled to two different doctors and 3 different coordinators in less than 7 months.I have also repeatedly said I am not doing IVF. I had a call with Dr. Snook and what I was asking her is it even worth it to continue on this journey of IUIs if we are not pursuing IVF. She had the nerve to tell me than ( after four months of testing) that my husbands numbers are concerning. This could have been found out in four weeks , not four months. Im also concerned that this was shared with me during a call I asked for and scheduled. Had I not been assertive about the call, would I ever have received the info? She then went on to say the more the better as far as his numbers but that we should definitely continue IUI because he has the minimum number.Now I was just asked what I want to do. I would like medical professionals to help me determine this. I would also appreciate not being asked if Im doing IVF since I have said no to IVF since December 2017.

I absolutely loved this place until today. Everyone was very friendly. I finally ovulated last month for the first time after years of trying to conceive. I have been going to rhs for several months. I am in the middle of a cycle, just finished my letrozole pills and should have ovulated over the weekend. I emailed rhs today to come in for bloodwork and an ultrasound to confirm ovulation (like I have been doing for months). I have high mark insurance. They email me back and inform me that they switched to UPMC just today and I can come in but they have to charge me for everything. Not one person contacted me to tell me that they were switching or anything. I am so unbelievably upset. I was not given time to find a new doctor. I have to start all over with no notice. They should have been considerate to who their patients are. For someone trying to conceive, one cycle feels way longer than a month and this is just an awful feeling.(Posting under my husbands google account because I don’t have one)

We went through several practices over the past 4 years, until finally coming across them...they are wonderful. The staff here is very friendly and they know you by name when you come in, making you feel like your process is important to them. Ive never had a bad experience and have used them for both of my children. The process is extensive, but thats going to be the case no matter where you find yourself. Couldnt recommend them more!

Would give a 0 if I could. Dr Katari is a nightmare. Beware. We went into my egg retrieval thinking everything was okay, then we got there and she acted like she didn’t want to do it. 5 seconds after I woke up from anesthesia, she told my husband that we shouldn’t try again because I had low eggs. No one ever told me this before that. It was a disaster and worse than a slap in the face. No bedside manner. Yikes. Stay away from UPMC!!!!

Excellent care in the hands of Doctors Albert, Kubick, and Snook and the original nursing/care team.I cannot speak to what is going to happen with the UPMV turnover, but I recommend asking for members of he original RHS team staff.We went through one round of IVF with them and now have a beautiful baby girl and two frozen embryo babies.

Ladies, You know your body more than anyone else so do not allow anyone to tell you otherwise. I spent a year at this facility with them knowing my symptoms and they just pushed IUIs on us. We ended up not getting pregnant. The next step, Dr. Erb, wanted us to do an IVF. After thinking my right tube was blocked, I found another Doctor, who told me after my signs that I should have had a Laproscopy done a long time ago. After going forward with the procedure, we found I had Endometriosis surrounding my Right Ovary, Fallopian Tube, Uterus and other areas to also find my Right Tube was not blocked. We are so blessed we did not become pregnant prior to getting the Endometriosis out. When I called into RHS to notify them of the findings, the Manager, Natalie, was completely unprofessional, ignorant and sarcastic. RHS only wants your money and will not listen to what you have to say. Infertility is an Emotional Rollercoaster so trust me, do not spend your time or money with this Facility. The only positive that came out of this was meeting, Nikki, my nurse, as she helped me through a lot of the emotional roller coaster. I wish all of you ladies the best!

The team at RHS is top notch!!! They are professional, helpful, caring and kind! Everyone there has been so nice to us. Dr. Albert is one of the best doctors Ive ever met! Simply excellent!

Dont let these people get away with ripping you off. They claimed to go over the costs with us, and then billed us almost double what we expected for a procedure that wasnt clearly explained to us. The staff then proceeded to claim that not knowing how much it would cost was OUR fault. The staff was argumentative, unhelpful, and completely unwilling to compromise on how we could resolve the problem. Not recommended, unless you have insurance and dont care how much anything costs....

Doctor Albert and doctor kubik they’re the best doctor ever 10 years ago they help me to have my son and 3 years ago they help me again I’m very grateful 😇 they are caring professional they try different methods and medications until God Bless me with my kids I am so happy for it ike 10 yrs old ian 3 yrs old and now I’m going back for my baby girl ivy i pray to God because I’m older now and I know is less chances but I trust in God and I trust on RHS God Bless all this team

Cannot say enough good things about this team of doctors and their staff. Helped us turn what was a sad, depressing, and exhausting situation into a beautiful little girl. We are eternally thankful.

I had an amazing experience here. I left in tears just because it felt so nice to have a doctor that finally cared. They came up with a game plan for us that I felt confident in.

Not friendly,helpful,or understanding of new patients. Are suppose to help start your journey,but want a diagnosis prior to starting....Are you not the specialists for a reason? Thank,but no thanks. Will not be recommending this facility to anyone!

There’s so much more I could explain but I’ll be brief, they don’t return calls, they never schedule your next visit and you have to play phone tag constantly, cause the nurses never pass on messages, their just plain unprofessional.....

They gave me both my babies, can’t say enough.

Such great people to work with through a tough journey!