Northwell Health-GoHealth Urgent Care

I recently visited this GoHealth Urgent Care two days ago and had an exceptional experience. From the moment I walked in, the staff showed genuine empathy and concern for how unwell I was feeling. They truly took the time to listen to my symptoms and address my concerns, making me feel heard and cared for. Thanks to their attentive and professional care, Im finally on the mend and feeling much better. I am grateful for the proper help and treatment I received and highly recommend this facility for anyone in need of urgent medical attention.

Pleasant staff. No to low wait. Can pre-register!A PA who showed real concern and addressed my condition accordingly. My new go to! Highly recommend.

The staff and provider were very professional and friendly . I was diagnosed quickly and given treatment that made me feel better the next day . My husband and I have used this go health location several times in this past year and each time they have been a godsend . The PA at the location, Michael, has been very thorough and just wonderful each time .

I was seen quickly. The staff, nurse and doctor were very nice and accommodating. I was diagnosed and given treatment in a timely manner. I would recommend and return should I need urge care.

They are very cautious courteous about how your feeling to protect yourself and others from being contagious they care not like a typical staten islander who caughs dont cover there mouth or wash hands your sick mask up.perfect bedside manner from all the staff...

I received excellent care when I went to the Urgent Center on June 25th by PA Michael Demarest. He was wonderful. Very clinically astute, kind and professional. He is truly an asset to Northwell.

Dr Mike was wonderful and had such a lovely way that he interacted with everyone. The staff was also very warm and helpful.

Great place very clean. The staff was very friendly and pa was very knowledgeable. Helped with all my questions and concerns and didnt have a long wait. Definitely recommend.!

Wonderful place to visit being nervous they made me feel very comfortable took thier time with me n didnt just rush me out like other ones Ive been thats my new urgent care to go to from now on when I have to go and the place was nice and clean even the reception took the pen and wipe it with a alcohol pad very nice place

Excellent care. I never feel rushed. Great PAS and doctors,especially Mike. Very caring

Professional, Polite, and Helpful. The Staff was thorough and explained everything. My wife, daughter, granddaughter, & I were all treated with respect. We could tell we were in competent hands, with each staff member. We were given the time and opportunity to express our concerns during the process, for each of us. I would definitely recommend this location to my Family and Friends.

The entire staff were excellent. From the front desk staff all the way to the medical team, they were all really nice and helpful. In addition, the medical team was very concerned about my symptoms and they paid a great deal of attention by conducting a thorough check up on me and make sure there was nothing serious effecting my health. All of my questions were answered in a professional manner. I definitely recommend this place to anyone who needs a quick medical help.

I went to this office multiple times already. Very clean place with polite and knowledgeable staff. All my questions were answered fast and accurate.

The staff are prompt, acknowledgable and friendly. The facilities are clean and well maintained.

The reason I come to New Dorp in semi emergencies is because everyone is really nice and helpful. THANK YOU

So not only was the service slow, but they then rushed the diagnosis. It was only a cold, they said. Two days later, a more competent provider at CityMD diagnosed it as pneumonia and now she’s in the hospital. Thanks Urgent Care for the great medical care! Top notch third world country provider.

The staff was so kind, attentive and caring. I was NOT feeling well and they were so patient and understanding. They gave me an OLD SCHOOL medical compassion I havent witnessed anywhere else in a VERY long time. These people truly know how to care for patients, from the front desk staff all the way through to the PA.Great job bringing back caring in medicine!!!You dont feel like another insurance ID. You feel like a patient whose needs are heard and met.

I’ve tried few places in the island. This place has the best PA’s and nurse practitioners and staff. They are very knowledgeable

Great staff! We went last night 10/3, I needed an x-ray, it was done right in the room. Everyone was fantastic! Dr K Greagory, the X-ray tech and the young lady at the desk who deserves double pay doing 2 jobs. She checked me in and triaged me. I would definitely recommend.

They are very professional and the staff are very polite. I’ve been coming here with my family. This is my third time and I love this place for a quick check out. Thank you urgent care

There was a Spanish lady at the desk that was beyond welcoming, attentive and professional and very sweet, i dont even know how i forgot her name but make sure you keep her. Frank the doctor took very good care of me even though i hateeeeee needles he made it as comfortable as it can possibly have went. I was very much pleased with my visit all around and how fast i was in and out. I will recommend!!!!

I love this place the staff and doctors are super friendly

I came in with an extreme fever, migraine, and terrible cough. The PA saw me for a total of 30 seconds and claimed I had a cold. One day later I was rushed to the ER and had the flu. The front desk lady was also extremely rude.

Best urgent care on Staten Island . Great knowkegeable ,personable and professional staff.

Friendly staff & Dr., clean office, minimal wait time..always a positive experience going there!

Front desk was very courteous and helpful, short waiting time the two Pas were very thorough in my examination and my meds were sent immediately to CVS and in my hands within an hour, thumbs up for me

From check in to MA, PA everybody very friendly respectful and professional if you book appointment on line you don’t wait at all.

As soon as I walked in I was greated and welcomed. Sat down literally for a second and was called to the treatment room the nurse was very friendly and helpful. The PA was very friendly, helpful and understanding. Really a great atmosphere especially when not feeling well.Thanks for the experience

Received excellent care from the moment I walked in the door. The receptionist was very welcoming. I was taken into a treatment room immediately.The nurse who took my vitals was friendly and made me feel very comfortable.The PA addressed all my needs and explained everything to me. The medications he prescribed which were over the counter worked and within a day I felt fine.I highly recommended this Northwell urgi care on Hylan Blvd. very professional employees.

Both the doctor and the assistant were kind, polite, professional, and thorough. I was very pleased with the care I got. I was not rushed, and they both really listened to me. I would return there for sure, and would recommend this urgent care. I have been there in the past and always had very good care there for both my daughter and myself.

I wrote a review a few years ago but i wanted to share my recent visit.my son has 102 fever (second time he was sick this year) his regular primary is far away so i usually take him here first and follow up with his doctor a week later. i signed online at 10:30 and made my appointment for 10:55 am.As we enter, the front desk staff greeted us, She is very sweet but she is by the books (as she should be) i saw a few reviews where people were upset because they didnt have the there insurance card on them, usually without it you cant be seen. this time i didnt have mine for my son. She explained to me why and said to bring it next time. (its the beginning of a new year.) Since he has been a patient here for many years they had all his prior information. I understood completely and thanked her!We were seen within a few minutes as usual. Great doctor and assistant. my son has sensory issues and when it was time to take the coved test, he started becoming upset and he is a big boy, 90 pds! She worked great with him, allowing him to be part of the test process and promising him it wouldnt hurt. SHE DELIEVERED !!I appreciate everyone here. our whole family comes here!!Thank you so much!!Gina DeSantisNicholas NieradkaRobert Keddy Jr

Doctor Mike is simply amazing, spent with us good amount of time addressing all our concerns and answering all our questions! Very knowledgeable and professional with an excellent bed side manner! Cant thank him and friendly staff enough!

Was made to feel very important and cared for by all. Everyone took the time to attend to me and explain everything to me. Went back the next day for paperwork and was very accommodated then too. Highly recommend.

Getting help in an emergency situation (non-life threatening) without having to go to the ER, and being able to get medical help when the primary offices are closed. Very quick service, thank you, I am feeling a little better.

I I went there Thursday afternoon on my lunch break knowing I only had 30 minutes and to my surprise the PA was amazing he actually gave me a antibiotic that they had in stock so I wouldnt go over my lunch break and get in trouble. And also embarrassingly as it was to talk to a male physician about a UTI he made me feel so comfortable. I never have to wait to be seen they take me in right away and the staff actually seems happy to be there.

I visited Northwell Urgent Care recently due to constant stomach issues. I saw Michael Phytides, the PA there. He was so helpful by rulling out what the issue may be, explaining bw values and even making my exam super comfortable . You can tell he was well educated, took his time with patients and helped my more than the GI doctor has- who i’ve been going to. I wish I could have him as my regular doctor, he was truly amazing and so comforting through my struggles. Great place and great staff.

The Northwell Health-GoHealth PA and Staff at the New Dorf facility certainly provides Great Quality Customer Care at all times . They do great job , listens to customers predicament, answers questions with patience. They don’t rush patient out the door . In addition, facility is well designed, well managed and clean , medical equipment not disarray and supplies within expiration date .. it’s been difficult times for past two years and this site keeps taking care of patients as needed !! Keep up the good job you all do , and many thanks to everyone !!

I must say my experience was positive. Staff was courteous, it was a pleasure to be treated with respect and not feel rushed out of the room. I was showed compassion which unfortunately I havent even seen at my own primary care center. Also the call back to see if I was feeling well was a pleasant surprise.

I wanted to let everyone know how great everyone at this GoHealth location was today. A great bunch of knowledgeable staff. DR. Mike P was great and perscribed medicine that worked great! Thank you all! Everyone was super nice and helpful. The whole staff.

Excellent, kind staff! Highly recommend. Extremely clean...thank goodness in this day & age! They have a cleaning staff that i saw go into the previous used rooms immediately as the rooms became vacant. Wait time for my walk- in visit was appropriate.

Great experience, professional and courteous staff. Results delivered quickly and all questions answered. Would recommend to others and use this site again if needed.

Mike who is on duty there today before he even checka the patient he tells horror stories about what u can possibley have, than listens to lungs through a winter jacket in waiting area , tells you that most likely you will have to go to the hospital, and what you possibly can have people die, and all this without even diagnosing the patient, this is ridiculous. To the owner:you have beautiful office but This man should not be allowed seeing the patience

The experience was better than I ever had at urgent care. The PA was so informative and kind, as was the rest of the staff. I was very stressed out abt covid AND feeling really sick that day, and having the kind treatment of the staff was literally EVERYTHING. Shout out to the urgent care in New Dorp.

We have used Nothwell several times before and been very happy with the service. Unfortunately this time was not the same, we questioned the Nurse or Tech not sure ( she gave the test). When I called insurance to clarify and went back in her response yelled from the back “ I am not going to deal with her” was extremely unprofessional. Might rethink using this location again. Such a shame since usually they are amazing. Have never seen her there before either.

Everyone was professional, caring and courteous. I needed an x-ray and it was provided to me right there. Results were reviewed on site and by a radiologist at Northwell health who posted my results in less than an hour. Thank you to all at GoHealth.

I feel it is a fine office for when you need to see a doctor right away. They usually are very professional, courteous and see you very quickly. The doctors that I have had interactions with seem knowledgeable and helpful. I like that they see you quickly and at the same time you do not feel rushed. I was a little disturbed by the fact that the receptionist was wearing her mask around her neck. I feel that in a medical office all the staff should be wearing a mask appropriately.

Everyone was super attentive and extremely professional. They explained everything in detail and even called to follow up on how I was doing. Great patient experience and would highly recommend over the other urgent care sites on the island.

The staff was incredible. From check in, to first technician, to PA.. everyone was super friendly, helpful, and cared for my daughter’s health

The staff and Doctors at S I hospital are top shelf Tks

PA Eric Chen is incredible, he speaks both Cantonese and mandarin so i dont need to translate for my mom. He is very knowledgeable and friendly. The place is new and clean. All the staff are very nice. Good service. Will definitely recommend to our friends and families.

Went there for a covid test for my son, got a time online, in and out fast, the place is clean and well organized. Asked some questions about my sons blood pressure, PA Eric Chen is very patient, friendly and professional! Excellent experience, thank you. Highly recommended.

The staff was very friendly and helpful. Explained everything. Didnt have to wait too long.

Professional and courteous. I did not have an appointment for COvid test. Waited a short time and was taken. Personal info & test was taken in examining room. PA came to give me results and explain options.

My wife and I have been here a few times. Staff are always friendly and PA would explain diagnosis, symptoms, and care. Ive had issues with the online portal and a billing issue with my insurance, both of with were resolved in 10 minutes with a phone call to their office. Id definitely recommend this place.

Easy soon appt, good location. Very organized, professional, friendly, patient. Premises very clean. Very pleased with each staff person, thorough interview, check up and explanation. Thankful to have chosen this urgicare when I was ill. Highly recommend. I am a retired RN and can appreciated quality care.

Hi, I had visited the GoHealth office for a pcr test. I have to say, I was in and out! The personnel very pleasant, the clinician took my swab she was personable and friendly. The front desk fellow was very helpful to me for helping me navigate through the portal. Very nice office to visit.

Very nice, polite doctor and staff

Came here the previous day for Covid pcr tests. The lady at the desk said come tomorrow morning 8:00. We came 7:00 am and waited on line and as soon as we were next she goes I’m not taking any more walk in patients. Disgusting and rude behavior by the lady at the desk and no management whatsoever. Made us wait in line for 2 hours and then kicked us and a bunch of other people out when it was empty. If u can’t take us say it from the beginning, dont make us wait hours and hours when we could have went somewhere else. On top of that she made us wait outside in the freezing cold. Never coming here again

My visit at this medical facility was very professional and fast. The staff was professional and kind to me. The health care provider was very knowledgeable and made me feel comfortable while I was there. This urgent care gets a A+ and I recommend it.

I took my 3 year old son since he wasnt feeling well and his ped. Is at bk didnt want travel that far fir a cough. So we went the staff were nice even when my son spilled water on the floor, thats was really bad and so embarrassing but the staff took it nice. So my son saw Maria she was so kind and friendly and very experience. She prescribed cream for my son hands eczema thats was cracked n all ugly and let me tell you it was for a long problem. But after her visit I feel his hands healed really fast. And cough was gone in 3 days. Over I love this place. There isnt a long wait and clean.

Went for PCR test. The staff is very friendly and helpful. I saw a PA, and she was very knowledgeable and helpful. The place is always clean, and there is virtually no wait.

I have visited a few urgent cares in the last year with awful experiences, one of which was at another go health location on Staten Island where she screamed my results across the hall. Today I am so thankful for PAC Mariam Lozah. She was truly exceptional with a welcoming bedside manner. She checked my vitals and throat which I hate to say I’ve gone to an urgent care for sore throat and never even had my throat looked at or lymph nodes checked so the bar was low here but she reached my expectations and then some by being a truly professional and kind person. Thank you.

The office was clean, we didn’t wait long to see a doctor, and overall everything went well! Would absolutely recommend.

The operation was very focused and efficient. The Office was busy and I was a Walk-in. This office is my choose band I have been go there for 3 or 4 years.Thank you and your staff for being “Top-Gun” !

I had to take my Granddaughter, while she was visiting from out of State. The Doctor was amazing with her. I can only wish ALL Doctors had that bedside manor. Thank you for providing excellent care for my Granddaughter.

Front desk lady was very curt and acted as though you were bothering her by being there ,when I first walked in she was not at her desk but having a personal conversation in the back which could easily be heard from up front , when I said hello out loud ,her response was sign in on the tablet ,not hello good afternoon, nope just sign in. I had already signed in on line so was not sure what to do so waited patiently for her return to her desk but she was still too busy with her personal conversation which included some colorful language ,she did not return so I signed in online as other patients were waiting for tablet, well when she did finally return to her desk I approached and she just ignored me until I said hello, then she responded yes, I told her I was confused cause I had signed in online and now the tablet sent me another form to fill out on my phone , to which her response was well you shouldnt have signed in on the tablet. I said but you yelled from the back to sign in and her response was just give me your ID and insurance card. The other couple looked at me in disbelief, I have never felt so unwelcome and uncomfortable in a place that was supposed to be attending to sick people. Will do all my best to not return to this facility if possible. One good note the nurse that took my vitals was very caring and professional.

What a pleasant staff and Physician Assistant. I took my 17 year old son with autism, for a 1st time Covid test. I was so nervous, because I didn’t know how he would react. I know a normal person doesn’t find it pleasant. Let me tell you, it was quite stressful. However, the PA handled it professionally, as well as gracefully. They were knowledgeable and took the time to explain the PCR Covid test, about the results, and after care. Both my husband and I were very pleased. Especially since my son had negative result, and can go back to school tomorrow. 😀 Thank you, stay safe, be well, and God Bless !!❤️🙏🏻❤️

At first this was my to go place. Never wait in line and staff is great!Financial aspect of it, not so much.My last and final visit I was asked to provide credit card , when I requested to opt out the front desk lady asked me to pay for the rapid test. She claimed that they have hard time with insurance covering it and once I pay for it Ill be able to file a claim with the insurance. I again requested for them to bill the insurance and whatever insurance decided to underwrite as deductible or copay Ill gladly pay. In response I was denied service.With a toddler in my arms running fever, I passed the credit card since I needed to know if its covid or not. She then asked me to sign the electronic pad claiming its for payment. Later I found out that $75 rapid test was billed as a copay and my credit card was stored ( based on the email Convenient Payment Agreement Activated.). Insurance will not reimburse me and I wont be able to file receipt with FSA since there is no EOB describing the service provided.My problem is not about the $75, I simply do not like being lied to. Hopefully you will find this useful and like me use another urgent care.

Doctor Mike is excellent but reception lady she so rude. I feel so upset and disrespected about the way me and my husband were treated

I’ve visited this urgent care clinic not the first time and I am always satisfied. Very good customer service, stuff, doctors. You feel warm in this clinic.

My favorite walk in. Great Doctors and kind Staff.. They Always call to follow up. Thank you!

The worst!!!!!! I had to go there to get my covid results from the day before cause they dont answer phones and the service that they have leave the voice-mail full and the online call back on the website is a waste of time, Then when I finally get there and ask for my results and the script they didnt put in I get oh its not in the notes I get it its not in the notes but Im a Mason not a doctor or nurse I dont know what certain medications are or what theyre for I never heard of it till yesterday so really Im making it up and its a stomach medicine nothing controled, I get offered to see another doctor but sorry Im not paying for another visit and I cant for the life of me beleive I had to get up and go there just to do this all cause they dont have there phones on and no theyre not busy dont believe what the phone tells you

Went 2 days in a row for rapid PCR. I like the convenience of making an appointment so there is minimal waiting. Staff is competent and compassionate.

Very professional and extremely caring staff. The PA that treated me was outstanding!

I went there today to be tested for Covid as well as my two kids (8 & 2 years old). The staff was so helpful! My son has ASD and was crying, my daughter also crying because she was nervous about the test. The staff were great with trying to calm them down .... and myself lol. They were quick and efficient. Will go there again for any future needs. Thank you !

Fast and friendly. Their PA Stefanie was super nice. She processed my Covid test quickly and we were even able to wait for results. WE RETURNED 8/21/21 FOR COVID PCR TEST. Upon arriving, we were seen promptly by a very thorough and friendly RT named Wayne. He was very careful in collecting the nasal swab and we received our NEG results 2 days later.

I went to this facility today for a huge scare. Woke up with a large lump in the back of my head. I was so scared, shaking and sweating. The place was spotless and I was seen immediately. The PA Maria was WONDERFUL and so knowledgeable. She took her time and explained everything to me about my swollen lymph nodes. I would not hesitate to go there again or even recommend a loved one. This place is AWESOME....and Maria is even more awesome. Thank you!

For starters, I only go to this or any Northwell Urgent Care center ONLY if Chai Urgent Care is closed. When my family is urgently ill, I have no other choice. Every time I go, there’s a new conspicuous rule that is a deterrent to receiving professional care. Today my two daughters went in for care and after being registered and waiting over two hours, was then told they would not be seen unless I have the authorization. I eventually received “Wayne Evanss’” email at go health and sent the information but before I did, I posed a question regarding the email request for information. Northwell makes a assumption that all patients have access to an email to begin with. This staff needs cultural sensitivity training. Many lawsuits have been won over something as simple as negligent bedside manner and disinformation. Luckily my daughter is fine but another family may not even waste time and go to their lawyers office. Staff could use a refresher course on it.

The professionalism of the medical team especially Frank Albano PA who evaluated me ... discussed options ... investigated the best treatment and options due to my history of CAB x1 May 2022 And my taking eliquis twice a day ... so knowledge is extremely important of medication interactions and Francis Albano PA was diligent and informativeOne never knows who ( ex MD or PA ) will be treating the patient until one arrives ... but I was extremely thankful it was Frank Albano He is a definite asset to the Northwell Team

The doctor was very personable and took the time to explain the diagnoses and progression of the symptoms. Very easy to understand and thorough. Very rare to have such a great experience. I would have no issues seeing the Dr in the future and would highly recommend him.

Ease of making appointment and inputting info online, courteous staff

This was such a pleasant experience. I had a laceration that needed stitches - not something you want to fool around with. Their PA Gina was so professional and proficient I cant thank her enough. I was not asked to write a review, this was just a great experience. I would recommend.

I went for the antibody test,the family went for covid test.The female tech was so polite and professional. She made us feel comfortable throughout the whole test and was great at drawing my blood sample. Thanks again

Receptionist super helpful- especially with my out of state insurance.Dr Cho was caring, kind & wonderful. Gave me a prescription & advice and sent me home to recover. Called a few days later to make sure I was feeling better. I visit SI often and will return if I am not well while I am in town.

An Asian woman that works there lied and said shes the doctor when in fact shes merely the physicians assistant. Why she felt the need to lie to us, especially my mother who was sick, is beyond me. They never said my mothers scans were being sent to a third party and we were never given paperwork that stipulated that. The only paperwork I was given was a white piece of paper that was a receipt. My mother signed an AMA and gave it back to them. No other paperwork was given to us at any other time. They said my mother had an enlarged heart and pneumonia in her left lung. None of it was true. They prescribed pneumonia meds for her and claim she should still take it. Not so sure about that. What really pisses me off is that woman misrepresenting herself as a doctor.

PA Aanonsen was very compassionate and caring. She was easy to talk to and she was very attentive to my needs. I’m grateful to have met her. The staff at Northwell New Dorp GoHealth is why I always go back.

I cant believe the doctor came in the room raised his arms in the air and said we have no machines not enough doctors to help you and told me to go to the hospital and told me he thinks it could be a stroke Im gonna stick with Chai urgent care

The staff was great, the Dr was very caring. I went in thinking in had an ear infection, the Dr asked me about symptoms i would have never thought to mention, turns out I have the flu. Im now on my way to feeling better thank you so much. I highly would recommend going here

Stephanie the PA is terrible. Couldn’t send in the correct prescription for something as simple as pink eye. She also couldn’t be bothered to be honest around her mistake TWICE. Do not recommend.

Did not receive test results within time stated, Had to search out getting results, Then even when the results were available to have them fax to the Dr, I could not get a hard copy printed up at the urgent care center, I was told the results werent available. I had to tell the worker to call the Lab because they were available but not available on her screen...The problem LAB procrastination in download of report..

So I left Friday with recommendations for zyrtec and an rx for ear drops, and within hours of leaving I became worse and started spiking fevers. I am now covid positive. Although friendly enough the visit felt dismissive, especially on my complaints of a rising temperature and feeling the effects. Please don’t use forehead thermometers on symptomatic patients, please test sick people, and please don’t put people in a “textbook” vital signs box, especially a nurse working in direct contact with covid patients. I may not have had to struggle seeking help elsewhere if we decided to test that day to be safe. I should have been more headstrong but I felt I wasn’t getting anywhere at a point, especially when I was warned they may not test before I even got a few words in about my concerns.

Worth experience ever. Receptionist pickling up phone and hanging up right away claiming she can’t hear. Very unprofessional and rude services ever

The Nurse Practitioner Sarah is beyond amazing, she made me feel comfortable & overall knows what shes doing. I was able to be seen before my appointment & in and out in less than 5 minutes for my Covid-19 test. My results came back before I was able to get home.

The staff was very friendly and very helpful. My dad has dementia and they were very caring. Thank you for doing the Covid test on him and for being so understanding.

I had a great experience. The staff were professional and took the time to listen. I also appreciate that I received a follow up call to see how I was doing. Thank you Natasha and Dr. Jean Cho.

Always have a great experience visiting this clinic. Staff is always very friendly, knowledgeable, and accommodating.

I’ve been to this site twice within the past 6 months. Each time I was greeted with kindness and the wait time was minimal. I appreciate the follow up calls as well. Service was excellent. I highly recommend this place to anyone in need.

I was recovering from Covid and was able to obtain a Drs visit online the same day. I was very pleased with their service. However I was not satisfied that I didn’t obtain an antibiotic for my chest congestion. I was told to goto the hospital emergency room due to my chest pain. It was a pain from chest congestion, remnants of covid. It was ruled out that it wasn’t my heart there, and No blood clots. It took 5 hours due to the hospital being overrun due to Covid. Please try to prescribe wait and see antibiotics. Even though I’m fully vaccinated and didn’t need the hospital i could Still use the antibiotic. I still have some congestion today from covid.

Received a bill in the mail saying I owed a balance from a service date of July of 2020, but I didnt even start using this urgent care until December of 2020. Called the billing office and I thought everything was resolved until i received the same bill in the mail one month later. Im not gonna go through the ordeal of getting a hold of someone from the billing office again. I decided to take my losses, pay it off, and never use this urgent care again.

Very easy to check in...No long wait time...The staff was very professional and courteous.

Dr. Yan (Eric) Chen was an excellent care provider, very professional and knowledgeable. He made me feel very comfortable and answered all questions I asked. I would definitely use this location if need be again.

I checked in from my car when I got there. I was in and out within half hour. The staff was professional, courteous and very pleasant. The place was spotless and very much Covid compliant. I truly recommend it.

One of the staff went out of her way to make sure my husband had his Covid test results for cancer surgery at MSK the next day. I don’t have her name. It was the NEW DORP center. Very pleased. Ty

I visited Northwell care center approximately 3 times and each time has been such a pleasure. I was seen within 5 minutes by professional PA’s and staff. Each time , I was given undivided attention and treated kindly. I will always seek this facility as a source of help if ever needed in the future. I highly recommend .

The staff was very friendly. There was basically no wait, unlike an appointment at primary care doctor, that sometimes you can’t even get an appointment with at the time of sickness. I was very satisfied and highly recommend them. Thank you.

I love the ability to schedule online. When I arrive, I always have had my appointment time honored and Im taken in right away and seen quickly and efficiently.

Very pleasant experience. The receptionist and doctor were very kind and professional and where quick to put me at ease. The place is very clean and the wait time was relatively short. Highly recommend this urgent care facility.

Absolutely the worst urgent care experience I have had in my life. Went in after suffering bad side effects from the Covid vaccine. Dr said they could not help me and basically sent me home. Went to a different urgent care (CityMD) and Dr immediately sent me to the hospital, probably saving my life. Then Northwell Health had the gall to bill me for the visit despite giving them my insurance information and despite the fact that they could do nothing to me when they were in fact irresponsible and should have sent me directly to the hospital, as the Doctor in CityMD did. Please do not go here if you value your life and health, they are irresponsible and the doctors do not have proper training if they send a patient home who clearly needed to go to the hospital. Will never step foot into another Northwell Health ever again.

They are very friendly. They answer all your questions and if they dont know the answer they will surely.get you one. I.find the wait time no bad at all its pretty quick. I also like if ur any of ur dr apart of northwest they can see your results and notes.

Went online, scheduled an appointment for a rapid Covid test. Entered my insurance info online, approved everything and when I showed up I was informed they dont take insurance for rapid and was asked if I wanted to pay $200. Receptionist was completely unhelpful and aggressive. Go to Circle or City MD

The stuff was very friendly and polite, the doctors were very concerned, they answered all my questions, and make me feel confident and relax, thank you so much🙏 Blessings

I liked that I could get a time to come on online. I was taken right away. Girl at desk was efficient and kind - nurse and NP or PA (?) was also very kind and knowledgeable. Very clean and well run office

They are patient and compassionate. I came in with a cough and they were quick to diagnose it. 👍

Excellent, quality service. Very friendly staff. Receptionist was very attentive and helpful with check in. Greets everyone warmly when they walk in. I went in on a holiday, and receptionist and doctors, etc. did everything they could to make me comfortable.

Friendly staff, nice clean environment and The Dr. was great! In and out and my prescriptions were sent right over! Definitely will be my Urgent Care go to!

Safe , fast, and friendly staff .!! They really cared for me well and took all my needs into account during my visit 5 star service. The online checkin was super easy

Valon who did my covid rapid strept n flu test was so absolutely gentle for all the tests very understanding listened to everything I had to say about my symptoms. He asked if I had any other questions but he honestly had answered all my questions . Lady at the front desk with the cool scrub cap was absolutely sweet and had me checked in quickly and sufficiently.Hylan Blvd new dorp

Fast and friendly staff. The doctor accurately diagnosed my children and prescribed them medicine and we were on our way with 30 minutes. Awesome experience

Very nice and professional staff, waited about 45 minutes to see the Dr who was great with my 2 year old.

The doctor was nice, attentive, knowledgeable, overall experience was great provided the circumstances. My daughter was really sick and we left the office glad we went there. Thank you!

Went in with a sinus infection. Without looking in my nose or examining my sinus infection, was told I should take Advil and drink water and come back if it got worse. I explained it had been getting worse which was why I was there. The PA dismissed my pain and said to try allergy medicine. Went to CityMD the next day, where I was actually examined and given an antibiotic. A waste of time and money that borders on malpractice.

The receptionist was awful. She was very nasty and rude to both me and my girlfriend. Someone like that should not be working there during these hard times. This occurred this past Thursday in the evening.

Ive gone to this particular GoHealth Urgent Care previously before for myself and my family as well and the staff is amazing, very attentive and they answer all questions. I would highly recommend this Urgent Care to anyone.

Such a friendly, welcoming team! Receptionist was very kind and helpful. Check in very easy. Quick service. PAs very thorough, caring and efficient with treatment. Very clean facility. 💜

Wayne the RT that triaged us was so helpful, professional & extremely nice. Our entire visit was about 20 minutes from when we walked in. Overall a great experience.

I’d highly recommend this place. They were really caring and attentive. Everything was fast and smooth. Loved it!

This location is fantastic! I know I can go here and be accurately diagnosed and be out the door within 30 minutes! Wish I could use them as my primary doctor. Everyone is professional and courteous.

View looking for the covid-19 testing avoid this place at all cost. They promised to call me when the results become available but they never did. I tried to call them but no one would answer. They tell you that you can also get your results on their website but its impossible to create an account. Dealing with them was a nightmare! I hope I would never have to deal with them or with any other Northwell facility ever again.

My experience was amazing and staff were very nice and professional. Also the doctor actually called days later to see how I was doing which I felt very good about

Staff was courteous and seen me quickly. Test results came back relatively quick as promised. Definitely would go back to this office if needed.

Staff was friendly, professional and caring! Short wait time! Explained everything I needed to know about my illness! Will not hesitate to go again!

Was extremely fast and easy to set up. Walked in and got treatment right away. Great staff and doctor.

Loved it here. Very clean. Very professional. Service was fast and great! I have gone there twice and took my children. All times i have experience wonderful service and professionalism.

Great experience today. I was seen right on time. The provider was very caring and instilled confidence.

Fast, clean, PA and Techs very pleasant and caring, I will go go again for next time.

This has to be the best medical experience I had in years. I got right in they were polite gave me excellent medical care and followed up with me. They deserve an award!!!

The doctor was knowledgeable and straight to the point. Good customer service was provided by the staff. An all around great visit !!

I highly recommend this place to anyone who needs urgent care.Nice employees who are really for the patients. excellent job and very respectful 🙏 👏 👍

I received a COVID test. It was by appointment. Everything was efficient. They asked whether I needed a flu shot and took care of that as well.

Best experience ever!!I hate to go emergency but this experience change my mind. I’m from the city and was really sick in state island these people bring me alive in 10 minutes. Not waitNice staff

Highly professional and very caring.

I was there on Tuesday night and was treated like the president of the United States of America. . Truly shocked as how they ALL cared for me .. not a fan of the online sign in .but thankfully was helped with that 2 seconds after entering the building. .

Staff very friendly and professional. Office is clean as well. PA has great hand for bloodwork. I would recommend this location.

Quick, professional and incredibly helpful.

On my recent visit to New Dorp site, I was treated respectfully, by professional and knowledgeable staff. Most pleasant and quick visit. I highly recommend this healthcare facility!

Came in for severe headache and from the moment I walked in the staff was courteous and very sympathetic. The PA Maria was very nice explaining everything and making me very comfortable. Excellent!!!

Super clean, seen very quickly, they made my child comfortable, spoke directly to him, all around pleasant experience under the circumstances.

Expedited service and folks were friendly.

Needed a covid test for my daughtes surgery , staff was super friendly and made sure I got my results in a timely manner since it was a holiday weekend.

Took a while to get the appointment but once it was made everything else went smooth. Got the results back in two days. Not bad

I went twice to the one on Hylan Blvd near New Dorp Lane and was so satisfied with their service. You dont wait long, the doctors are great and the facilities are very clean.

Staff is kind and professional. My daughter prefers to go here than to her pediatrician. Service is quick and efficient. I highly recommend.

Dr is very kind and explained every detail answered all my questions and made me feel very comfortable

Very friendly, attentive staffHad no waiting timeEasy check inAfter a bad fall , they evaluated meTook X-rays and treated me very wellThank you

Booked an appointment, no waiting. Price for visit on website. Great for no insurance, but need to see a doctor.

Everyone was extremely nice. The place was clean and I felt comfortable being there. I would definitely recommend them.

I had the most pleasant experience. The doctor was very kind, knowledgeable, and thorough.

Excellent , speedy service ! Everyone was kind and professional ! The PA was thorough and even printed out a detailed report of the case with symptoms and remedies.

Professional service and personable staff.Answered any question I had. Quick visit, never felt rushed.

Honestly the best urgent care I ever been to- literally the best - Carmen also was a sweet heart

The entire Team and doctor were understanding, compassionate and attentive to my needs. Thank You One and All. Bob Avaltroni

We had a great experience! No paperwork filling , very quick. The staff is very friendly! Will recommend!

GoHealth was great. The PA, Frank was extremely helpful, kind, and caring.

Very clean, was seen quickly. Check in process was efficient. The doctor was very thorough. Will use them again.

I wish they have ZERO stars, I’ll give it with a big smile on my face , don’t wanna waist my time on the review, but it’s one of the worst company , good luck guys dealing with them .

Not waiting longCurtis staffExcellent care from physician assistantCleanliness of facility

This was a great Urgent Care. The people, the service. Best I’ve ever been to. Highly recommend this Urgent care.

Thank you so much it was a great service, was very surprised when that night Dr. Lisa called me to ask how I’m feeling

Quick and efficient. Better than going to the ER. Very accommodating. N

Very profession Al staff.

Great urgent care. PA Cho is excellent. She takes time and listens to your concerns.

I had a very long wait, while everyone else was getting called. This place exhausted me.

Always a good experience at this location. Friendly staff, clean office, thorough exam and little to no wait time.

Very clean, staff are friendly, good high technology, work fast, short waiting time!! I highly recommend to all.

Effiency. Lovely service and the doctors, nurses and rest of staff are amazing

Very courteous and caring. I got the results very quick. It was easy to schedule and find a convenient time.

Staff and services excellent - cured my infection with meds - Thank You All So Much - Youre The Best!

Excellent service. Was attended very quickly. The staff was very professional and friendly. I definitely recommend.

3C has been very attentive to my needs and very understanding with my needs my room was very well taken care of and the bathroom was very clean I would recommend this Hospital to anymore that needs it God for bed.

Endless gratitude to PA Stephanie, whose competent advice and care saved me from a visit to ER and hospitalization. Thank you!

Very pleasant and helpful. Went the extra step. Good parking and kept to time of reservation.

My first time here and they toke care of my daughter right away was very nice and friendly people

Quick service and very accommodating staff! Thank you!

It took 2 hours to see the doctor and after the doctor was seen another 40 minutes to get an xray and paper work done. So almost 3 hours total.

Courteous staff and very quick! They were knowledgeable and very understanding. Would go back again!

Wonderful easy quick check in process....pull in parking...clean..top notch thorough dr.....New Dorps best kept secret!!

Polite professional and ver clean facility.

The staff was professional and followed CDC covid guidelines. Quick service and friendly staff

Quick and thorough services

Easy to setup appountment. No waiting time. Nice treatment.

I was taken right away and seen by the PA. The medicine prescribed worked pretty quickly . The site is pristine and very inviting.

What an amazing experience -- the place was spotless, the service was fast and the PA was very attentive. Highly recommend!!

No waiting time, friendly staff and professional doctor.

Had always had good experiences here until recent medical error/incompetence related to diagnostic testing.

The Best experience ever!!! The staff are welcoming, pleasant, and professional.⭐⭐⭐⭐⭐

Everyone was kind and considerate. I was treated quickly and efficiently. Thank you!

Very organized and well run. Staff was friendly and good bedside manner

The Staff are very knowledgeable and always help with your treatment plan. I highly recommend this place.

A truly compassionate knowledgeablepriovider with a warm caring staff She really took her time with me. Thank youCan’t get better