Oklahoma Cancer Specialists and Research Institute (OCSRI)

My mom was a patient of Dr. Zito. He and his nurse did not have a caring manner. He was very knowledgeable and nice, but at times, he was cold and fake. His nurse was happy only at payday. My mothers care (breast cancer - ductile carcinoma) started in October of 2023, and she was better by February of 2024. The surgeon (located at St. Johns) wanted to do surgery, but the chemo doctor (Zito) pushed for more medicine. The doctors had very poor communication. My mother decided to go on and do more chemo. She became tired of going and exhausted. She died at the end of the month: February 29,2024 - of heart failure. Chemo is very drugs, but what contributed to her cause of passing was her age (she was 74), and she had kidney and heart disease. My main concern is that this facilitys only care is for money. They have a valet at the door, massage therapist, food, gifts, massage chairs, and so on. And constantly ask for money at every visit. She was sent bills weekly. Love of money extinguishes the love of people. I do NOT recommend this place at all for treatment. But some people have no choice. My mom was on fixed income, and this is the only place her insurance would pay for. If you are interested in going here for treatment, I would strongly suggest two things: 1. Do NOT choose Dr. Zito. And 2. Be your own advocate. Do not do everything that the doctor tells you. Take care of your own health - eat correctly, drink more water, stop smoking (and/or over- drinking alcohol), take vitamins, get adequate rest and exercise, control your stress, keep spiritually healthy, and keep your body and surroundings clean. May my mom rest in peace. And may your relative stay healthy and survive their battle with this horrorble disease.

The McAlester facility was amazing! So many caring, friendly faces.The transfer to the Tulsa office has been so smooth. We are welcomed by a smiling person offering a wheelchair. The check-in is easy with pleasant workers. If you ask directions, they get up and walk you there. Coffee is free and good!Cancer is a scary business but the staff gives their all to make you comfortable.One lady, Nikita, has been most helpful to us.

I am very impressed about the professionalism, how organized and how all the workers from check in, scheduling, secretarial, lab techs, pharmacy, nurses, and doctors show how much they care for their patients and the families. My brother, Tom Dean has had the best care from every single person who has worked on him. Thank You❤️❤️

Have taken excellent care of my mother for 3 times shes been diagnosed (2020, 2021 and 2023). Dr. Jennings and Dr. Jones are very good to my mother. She took a fall at the facility a few months ago and they were quick to make sure she was okay and did a CT. Very grateful this place is here. Also, the valet woman (Bre, I believe) is the sweetest soul always making sure to grab a wheelchair for my momma.

Dr scheckel is amazing has helped my husband tremendously. My husband is currently down at md Anderson and he still speaks with my husband to see how hes doing and help give advice where he can. My father had lung cancer and wasnt given a great prognosis and Dr z got him into remission almost a year later. These two Drs I will hold very close to my heart and always have my respect and gratitude I highly recommend them.

I need someone from the Oklahoma cancer specialists and research institute to explain the policy of “no children under 12 in the building”. I need someone to explain why my infant wasn’t allowed to go to my wife’s dr appointment. A quiet well behaved baby was told to leave the lobby. If OCSRI responds to this please leave a name, extension and best time to call because we would really like to have answers.

Our daughter is receiving treatment here cervical cancer. We live out of town. We were in Tulsa last week, and had appointments every day to meet with the treatment team. Each of the appointments was rescheduled then eventually canceled. Today we were supposed to have a phone meeting with her patient advocate . Didnt happen. Our daughter has a life-threatening illness, and no one will talk to us. I can only hope her treatment is of higher quality than the communication.

My sister was referred here for pancreatic cancer treatment. She was told that chemotherapy would give her more “time”, but it did not do anything but make her die more quickly. Dr Zito was told she could not eat but gave her chemo anyway. This resulted in her vomiting constantly and made the nausea worse. She hardly took another bite.Get a second opinion if possible before listening to a doctor who gets paid by selling chemotherapy treatments. My sister was walking around until she took only two weeks of chemotherapy. She died 8 weeks later. The chemo did not give her “more life” as they claimed it would and made her miserable instead.Beware of all for profit doctors and cancer treatments centers as they don’t care about people’s lives just how much money they can make. Otherwise, they would tell us the truth about our situations and what is best for each individual and not encouraged to do something harmful to ourselves for their personal benefit.

Saw a lot of bad reviews for Docter Zito.They are wrong!!! He is from Australia. His wording, mannerisms and facial expressions are not American!!!He answered all my questions and my brother is the patient. He had a detailed plan of action waiting for us and took the time to explain every step of the hopeful outcome of the treatments. Including unfavorable outcomes to the treatments.If you cant understand his English-speaking, tell someone in a civilized manner and they will help!They deal with cancer patients all day. Dont expect them to be overly happy 😌

I have been a patient at this facility since 2021 and I honestly have not had the best experiences at this facility, particularly with some of the nurses. But with that said, both my new hematologist Dr. Scheckel, and their social worker Jason are phenomenal. I truly feel like these guys are in my corner and they are ultimately why I have chosen to stay.Edited 10/11/23: Nichole Sinko is one of the worst nurses that I have ever had the displeasure of dealing with. In July, I requested a referral to a pain management doctor due to my condition, and I was told that they would not give me a referral despite reporting bone and joint pain, as well as erethyma in my hands, feet, and my face to their office for over two years now. My hematologist didnt refuse, the nurses did. Now Ive requested to have them send a refill for a medication that I have been taking for the treatment of pain related to my condition for over two years. Previously another one of my specialists was prescribing this medication to me but that provider has moved to another hospital in another state and I have not been able to establish care at their new facility yet. Nichole wrote me to let me know that they will not be able to refill the medication because it is a controlled medication. A Schedule 5 controlled substance... the lowest for abuse potential. Im not an addict, I have a hematological disease that causes me to live in pain every single day of my life.They didnt want to refer me out, but they also dont want to help me with the pain. Nurses like Nichole are the reason why patients who live their lives in pain ultimately decide to end their lives just to stop the pain.Edited 9/12/24: Since being reassigned to Dr. Scheckel after my previous hematologist retired, I’ve experienced a level of care that has truly made a difference in my life. I have a lot of medical trauma and often feel dismissed and unheard in healthcare settings, but Dr. Scheckel has consistently made me feel listened to and cared for. Earlier this year, when I expressed my concerns about how symptomatic I was still after getting to 4th-line therapies and told him something needed to change, he suggested a newly rolled-out medication, which has been life-changing for me. After suffering from daily symptoms for over three years, I finally have relief and feel like I’ve regained a sense of quality of life. I cant thank him enough for the compassion and expertise he’s shown me. He truly is a wonderful provider.I still have some frustrations around the nursing staff, but the nurse who has most recently been assisting Dr. Scheckel has been a joy to work with. She is really down to earth and quite hilarious if you ask me. My apologies for not remembering her name, its been a couple of weeks since I was there last.Also want to shout out Jason Davis again. He is one of the nicest people ever. He has helped me on a couple of occasions when I needed an advocate and also when I just needed a shoulder to cry on metaphorically speaking. He has such a calm, cool energy about him, and he absolutely listens and empathizes with my feelings, and sometimes thats all I need.Anyways Ive changed my star rating simply because of the people I mentioned in this review.

OCSRI is such a welcoming, helpful, and positive place. Everyone I’ve come in contact with in person or on the phone has been great. Dr. Olsen and his nurse Tammy are fantastic. They are calm, helpful, genuine, resourceful, people who communicate very well. My cancer journey would not be the same without them and I’m only getting started.

Outstanding group of people that are committed to help through a tough time. Dr Olsen and his staff are very caring and prompt to answer any questions. They absolutely know what they are doing and want the best for you. I feel very grateful I found my way to the Oklahoma Cancer Specialist and Research Institute.

Visited for a fundraiser for someone who used the center they were happy with their experience, and the staff and drs I interacted with were friendly.

OCRSI has the best all around staff!!! Period.I had the 9th of November a vertebroplasty at T11 and T12. When I got to the area at the center the nurse was all about making me comfortable. Once I was in the surgical room those young lady’s were as initiative as my nurse. Oh forgot the surgeon.. that man was very fact and knowledgeable. I felt all around comfortable. The after results are outstanding. Short having cancer, this back of mine is so much better. Pain still there but NOTHING like before this procedure.Dr Taylor, Lilly, Dr Yonemoto and their staffs are wonderful and so kind and again knowledgeable and care about MY wellbeing. Thank you OCRSI for all of your concern, help and kindness you have given me and my husband.Charlotte Clark

I have never received better care than the care I received here. The staff is wonderful. I want to thank the following techs, Andrea,Jackie,Robert,Bailee,Andrew and Doctor Jones. EVERYONE from the front desk to the lady who keeps the bathrooms clean are wonderful. Thank you all

Employees are friendly and informative, Oklahoma is fortunate to have this facility to assist cancer patients with the knowledge that is available from Doctors, and staffs-members, and volunteers, the many up to date testing techniques and surgical procedures offered. God Bless each and every one involved.

I am not impressed. My father in law had to do radiation. My husband and I had to come sit with my mother in law who is in the last stages of dementia. We come so she doesnt get up and wander off while hes in the back causing a bigger issue. But the lady at the front desk is rude and hateful and says theres only 1 visitor in the back. We have literally all 3 gone back every time for weeks now and the first and second to last time is the only time she chooses to say anything. Having worked at CTCA I am deeply disappointed in how we were treated. I tried to explain out situation but she had no desire to hear it. I will never recommend anyone coming here even though I have several friends working here. Every patient is different and needs different accommodations. At least take the time to hear them out and be polite.

We have been going here for about 4 year and Im in stage 3 myxopapillary ependymoma. We havent had a ton of issues however they do have a little bit of a hard time with the harsh truth and the reality of why we are asking for some of these things mark Olsen is by far my favorite staff. He does have a nurse however that has given some of these patients including my self a hard time with medication. I was able to get the matter resolved and Tammi was amazing in helping with it . They are great but you have to make sure that you point blank ask them about the condition. And never ask for Bonnie or ask for another staff member

My husband was, WAS a patient here. We have gone somewhere else. No one cares here about the patients, they only care about $$. These people speak to you like you are stupid. I took my husband to the ER, I followed THEIR directions and called to let the oncologist know. I asked to speak to the nurse, I gave names, of course they asked why I wanted to talk to the nurse and when I told her, the lady told me to push the red button on the bed. I explained 3 times why I needed to speak to the oncologist or his nurse. Again I was told to push the red button on the bed... wow! These people have no compassion. When asking the doctor for explanation he plays with his ring, on the computer ignoring you. His explanation makes no sense and he speaks down to you or just ignores you asked a question at all. We went to MD Anderson for a second opinion, found out the type of cancer my husband has is terminal after 3 years of care but, with the right treatment he can live for years. OCSRI doctor did not follow the treatment recommendations from MD ANDERSON, not even the immunotherapy. No explanation just a nurse telling my husband sign the new treatment plan or dont get treatment today while he is sitting in the treatment chair. I CAN GO ON AND ON. Bottom line if you want to be treated less than human this is your place, if you want to just be their paycheck, this is your place. IF YOU WANT TREATMENT AS A HUMAN THIS IS NOT, I REPEAT NOT YOUR PLACE. Dr.Zito is rude, self absorbed and has a God/ego complex. I want my husband to live and if you are like me take your loved one SOMEWHERE ELSE!!!! OH, if I call you I probably will be told to push the red button. So dont ask! You dont want to talk to me, you never have before!

About 5 yrs ago I was a caregiver to a friend. And now Im a patient and I can say that the level of dignity and respect the entire staff from the doctors to the valet give you is exceptional. Theres a lot of the staff and doctors from 5 years ago are still there today. So the turn over of staff is very low and that says a lot about this place. A dedicated staff equals a dedicated treatment.

This place lied to my father and our family. He was put through treatments and was told he had a chance. When the harsh reality was that he had 6-8 months to live. No one would tell us that. They just kept pretending he would be ok and get through the cancer. To top off the situation they let him ring the bell which signifies that he finished treatments and he was better. Very soon after he went downhill and passed away. I lost my father to this place who just wanted money. All they care about is the money in their paychecks. Please dont seek this poison treatment. Try natural remedies and try to enjoy the life you have left. The treatments made my dad basically non-human for the last months of his life. He believed they would help. Unfortunately he was wrong and I strongly believe people need to wake up and see the horrible reality of our healthcare system.

I have a sibling that has recently been a patient here.I cant say shes been treated, because it took 4 months from the first abnormal MRI image to introduction of a drug to control the cancer.The oncologist NEVER gave us a true assessment and prognosis, just how long some people have lived on this specific drug. At one appointment it was obvious she had not even read the chart. The day before, the home health nurse had said one of the patients lungs was not functioning well. The next day the oncologist only puts the stethoscope by the shoulder blade of one side...no lower..not mulitple locations..one spot, and says, the lungs sound good.Two or three times pain meds have not been called in to the pharmacy timely so my sibling has run out of med on a weekend. One time the call nurse said the on call doctor wouldnt do meds on the weekend. OMG! Really! Who is the one in pain?We have another oncologist now, a straight shooter that communicates very clearly what the path ahead is like.It seems as if they run too many cattle thru the chutes and just dont care.

Horrible place! They get upset when you ask questions. Threaten you to sign paperwork so they cant be sued. You are just a number and they dont care.

Unrelenting dedication to patients and family. State of the art facility. The Most Kind and Caring people you could ever wish for in your cancer journey. Dr Gold and Melissa P took such good care of me. Trusted them with my life.

Great staff. It is a pleasure to have such an amazing team working for you and with you during such an intense impact on your life. They definitely make the process bearable for the patient and their loved ones. Great resources are offered.

First time meeting Radiation Oncologist Dr. Garren and Medical Oncologist Dr. Weibel...... nervous sitting in the waiting room.. . But both Doctors put me right at ease with their knowledge base, explaining treatment plan and most of important their compassion. Cancer journey itself is scary, but to have an entire team behind you rooting for the best possible outcome and future makes it easier to handle! Thank you so much for being amazing! Im ready to kick cancers rear!

I was a little apprehensive when I arrived for my appointment! Sarah and Chelsea immediately made me feel comfortable and relaxed! They were pleasant, friendly AND professional !!!Dr. Meade thoroughly explained the procedure and gave me time for questions and feedback!The entire staff kept me updated throughout the lengthy process !!! I felt like I made new friends who truly cared about ME !!!

This place is nothing but a joke, I am beyond upset. My mother was diagnosed with cancer and was sent to this clinic to receive treatment. The only satisfying thing about this place is the friendliness of the Valley Parking staff. I watch my mother ask the nurse to please be careful when introducing the quemo medication through her port they had no care, no love or passion for what they were doing,was much more like they were there for the check. If you don’t have the money to pay for the service or insurance delays you will not receive any service you are left to basically die. You tell them how you feel and literally they are not listening to you is more like “my job requires me to ask but I generally and genuinely don’t care” you are just another number, another statistic. The only warming words you receive is; eventually it will go back to normal.

For a little more than 2 years, I have been a patient of OCSRI, and I am really happy with my care. They answer all questions, communicate with other doctors well if need be, and very patient. I have never felt rushed during an appointment with either Dr. Taylor or Dr. Thomas. My primary switched networks and I thought about following, but I decided my care team was so good here that I would stay in that network.

My husband and I were very impressed with everyone that we met! All were very friendly, knowledgeable, professional, and courteous! When Dr. Melinda Dunlap, came in to discuss my husband’s lab results that his primary doctor had sent to her, she was very friendly, caring, encouraging, kind, and positive! She told us that she was going to do lab results that day and would see us in a week to give us the results. As she discussed our primary care doctor’s lab results, she wrote down the things she was telling us so we could see it and take it home with us. She told us to ask questions as we needed! When we came back the next week, she discussed her lab results and wrote it down for us again. Her lab results were what she had told us the week before that she thought they would be! She is a wonderful doctor! We would highly recommend her and this facility! When this office called to make an appointment, we were able to get in the next day.

OCSRI does not feel like you’re at a doctor’s office. It is very impersonal. The waiting rooms are all too crowded, I’ve been there when there was nowhere to sit. I saw the PA more than I saw my doctor. Once I saw them bring a women out to the lobby and say to her caregiver, “We are finished so you can water and feed her now.” That really bothered me. Another time they told a man his test results right in the middle of the lobby in front of everyone. The doctors I had were both smart, but the facility felt way too crowded and it was impersonal as a result. I would go somewhere that feels like you are at a real doctor’s office, where you actually see the doctor every time.

Dont go to this place. The staff are extremely rude and the Drs and nursing staff wont give you a straight answer, no matter what you ask them. The waiting room is over crowded and they are uncaring and only interested in $$ and not concerned about you as an individual or a patient. This place is Horrible. Go somewhere else.

Please do your research when looking for a cancer specialist. My Dad was put through so many unnecessary procedures and we his family were given so many false hopes in his treatment. We could never get straight answers from Dr. Cole. We also could NEVER and I mean NEVER get a nurse or doctor to return our calls when we had questions. My Dad had stage 4 liver cancer with Cirrhosis. He needed his stomach to be drained of fluids many times, as it makes a person VERY uncomfortable. Near the end of his life, I called numerous times to get him an appointment for this procedure. I could NOT get anyone to call me back. The left hand (appointments) has no communication with the right hand (doctors and nurses). When your loved one is in complete pain and suffering, and after being frantic, explaining this to 3 -5 people at OCSR, we still couldnt manage to get him an appointment booked. We ended up calling 911 and taking him to a hospital for this.After the doctor FINALLY told us to take my Dad home to live his life with hospice, we were still getting phone calls for OCSR for unnecessary appointments for therapy he was no longer having. If you want great care for your loved one please dont go here.

I have been going here for close to a year now. Dr. Olsen and his team are the best. They are compassionate, professional and very understanding. Having Stage 4 lung cancer is something I never expected but I feel I have the best team ever!

ZERO STARS!!! My wife was diagnosed with metastatic breast cancer in her lungs and ovary. We visited with Dr. J...... and were immediately turned off by his condescending and arrogant attitude. He answered none of our questions and booted us over to another doctor that could not answer our questions. She eventually admitted, He just dumped you in my lap! These people do not inspire confidence at a time when you need it most. Trust me...GO TO MD ANDERSON!

Amazing group of people. They educated me and took great care of me every step of the way through my cancer journey.

My mothers journey with OCSRI started jan 2020 (and still going). We have gotten to know the staff very well. I truly appreciate that they have taken such great care of my mom since COVID happened visitors are not allowed inside with the patients and they do wonderful about helping her. Kim in valet is a joy and delight, Heather in Radiatology takes great care of my mom keeping her calm and always watching out for her, Melinda Dunlap is truly a WONDERFUL doctor always answering our endless questions and advice. I truly recommend this place to anyone who ends up getting the scary news of having Cancer. This place has been our place of comfort and help.

I used to love this place for how well they were taking care of my mother when she first got diagnosed with stage IV melanoma cancer. Dr. Barman is an angel who spent days looking for my mother in the hospital as they couldnt find her because she was assigned to the wrong floor. His kindness and motivation to help my mom saved her life. He was able to get her on a treatment plan that was doing what it needed to be doing, however, their time was cut short as he moved out of state. We were so scared to think she wouldnt be receiving the same treatment and we were right. When he left, my mother was not being taken care of the way she needed. It felt like because of the advanced diagnosis, that they just saw my mom as a terminal patient. When the issues surrounding covid had heightened, it felt as though they were putting my mothers concerns and worries on the backburner, which is somewhat understandable, but at the same time, she deserved proper care and answers nonetheless. Because she was not getting the attention she needed, she sought out a second opinion and from there, everything went downhill. The doctors she was working with in Tulsa reprimanded her like a child. I am infuriated because they are being petty when this is a life we are talking about. They recently told her they wouldnt be able to do anything to help her because she sought out a referral to MD Anderson. There, the doctors are much more caring and attentive to my mothers needs. They arent making her feel like she has to choose who she sees for her treatment. Another thing that infuriates me is that OCSRI claims to have some connections to MD Anderson when that is not really the case. There is no communication between the physicians from either facility. I am thankful for the nurses who have helped my mother along with Dr. Barman, but the behavior displayed towards my mother from the doctors is inappropriate. Again, being petty about someones decision to seek a second opinion when they are not getting the adequate care is highly inappropriate, especially when it comes down to saving their life. For that, I will never recommend this place unless it is the only option someone has.

I really appreciate OCSRI. Especially Dr. Gold and his nurs Lauren. Dr . Gold is amazing and when he is explaining what he is doing and I dont understand what he is saying he will re word it and put it in a way so I can understand it better. He is very caring and understanding. He has wonderful bedside manners . I have anxiety and I get really nervous about my exams and Dr. Gold always takes the time to help me calm down and to relax. I truly appreciate him and Lauren and I try to tell everyone that I can about OCSRI. Thats the positive note on the negative side I called last Thursday and I left a message for Lauren to call me back and instead of Lauren calling me back I got an Lpn and she told me that the medical assistants are not allowed to take phone calls anymore. I asked her why and she avoided answering my question. I then called and asked who could I talk to about this and the lady who took my call called up to Dr Golds office and asked them and they said that i needed to talk to my pcp or my counselor. I dont understand why they wouldnt just transfer me to someone who could tell me why Lauren isnt able to take calls anymore. I dont mind waiting for Lauren to call me back at the end of the day. I dont feel comfortable talking to a different person especially someone who I have never talked to about my issues before. But other than this I am 1000000%satisfied with Dr.Gold and Lauren and Witteny they are the best. And so is Jason.

A lack of letting people know what going. I was put in for a different doctor I did not ask for. Out of town. They have problems

My interaction with Dr Taylor was nonexistent...You have cancer and your only option is chemo. What stage of cancer, what type of cancer, am I going to die from cancer tomorrow or next week, etc...You would think a patient would not have ask these questions...Im clueless.

My husband wasted 2 years at this place, staff is so rude, long waits in the treatment area, and his Dr. never even gave him any new scans in two years and a new diagnosis just popped up on his chart one day that he was never even tested for. We changed to Genesis in Muskogee and I can not believe how much better care he has received. If your reading this consider changing this place is only about money, they don’t care about your health.

Very organized, treat you like a person, not cattle very comfortable waiting areas with coffee, ice and snack machines. Comfortable seating. I get chemo there and you can bet in comparison to other places Ive been sent for chemo, this one stands out far above rest, I sure to have the best chance as possible of living a longer life. Dr Jenkins put together a surgical team when other doctors told me prepare to die and refused to do the surgery. On the road to recovery now.

I should have taken my mom to a hospital instead of taking her to this company and she would have still been alive.

I received treatment here for testicular cancer and I can’t say enough how happy I was with my experience here. Chemo was absolutely terrible and the entire staff here went above and beyond for me. Staff that didn’t even help with the treatment set up knew who I was and always greeted me kindly every single time I went. Special shoutout to Andrea and Dr. Olson who were so helpful and understanding, I truly couldn’t have asked for a better team of people and I will always be grateful for what they have done for me. Fingers crossed for good post chemo scans next month!

Im so disappointed in my mothers experience with this group. Im certain many people have probably had good experiences with them, and Im glad for that. However, to witness such a dismissive approach to a patient and the clinicians flippant attitudes is an injustice to those they claim to care about. These are people, not just DRGs and diagnoses. I would strongly encourage obtaining a second opinion before simply accepting without argument anything & everything this practice throws at you or your loved one. Just completely disappointing.

I am not a patient myself but I took my mom to all of her appointments here. After witnessing her experience I would never go here myself or recommend it to anyone. I will preface this by saying that a lot of the front desk staff is extremely kind and caring. Ariel and Adrianne in particular were great people. Unfortunately that is where the good experience ended. My moms oncologist and radiologist had no bedside manner and it seemed like my mom was nothing but a number to them.Since they have merged with Saint Johns the scheduling and response times had become horrible. At one point my mom had to miss a whole week of radiation appointments because the machine was broken.I cant say for sure but I think part of the reason for the lack of quality of care for my mom was because she was using Indian healthcare. Honestly we were lucky she even got approval to get any treatment at all. Needless to say with Indian healthcare we didnt get a choice of where to get treatment.OCS allowed my mom to loose 60 pounds without ever offering to see a nutritionist or provide any help. She had gotten to the point to where she was needing a feeding tube. Unfortunately my mom passed away three months ago and I cant help but wonder if she would still be around if she had more attentive care from OCS.

I am a patient of Dr. Dunlap. Every since I first started coming here I have been treated like I was actually important an like family. It is the most remarkable place to be when you have such a bad emotional,physical illness for they see you through every step side by side.

Never again, period! They have absolutely no respect for your time. Appointments are always messed up. Doctors spend 2-3 minutes with you after horrible waiting times. They didnt offer me a dietician until Id lost over 30 pounds and demanded one.The worst part: The oncologist never told me I had cancer. He left it to my surgeon to do. Then, I found out 5 months later, I have spots all over my lungs that he never told me about. Cancer could be running rampant in my body but thanks to doctor Olson, I never knew I had anything more than rectal cancer.I called to complain about these issues and never received a call back. I would NOT recommend anyone go here and I will be filling a complaint with the state at the least. PURE NEGLIGENCE!

Doctor and nursees are good you cant call without talking to a operator staff is horrible not good at what they do

No attention is given to the side effects from the meds. They want you to tell them about side effects then not response. My doctor said I could quit taking it if I wanted to. There are several other treatments but he doesnt consider my comfort and well being important. This is the same medication that caused kidney failure he seems oblivious to the warning my lab work is giving him.I am out of here.

My wife was a patient here and no longer will be. They had her appointment set for 10:45am back in July. When she showed up today they told her it was at 7:30am instead of 10:45am. She showed the nurse her slip the last nurse gave her and the nurse got snotty and said that didnt matter they have it on the computer as 7:30am. One my wife would never agreed to a 7:30am appointment. Two she had proof it was at 10:45am. Three the so called nurse said that didnt matter. So the nurse wanted to make a pissing contest on who was right and my wife said wheres the Dr. the nurse said he went home and my wife said at 10:45am hes done for today. My wife got her records after arguing with these idiots for about 3 hrs of waiting. People do your research on these Doctors and pay close attention to the reviews. Dont think these people care about you, its all about the more people the more insurance claims can be filed. Cancer institute are nurse practitioners and the main doctor is home at 10:00 am. Snotty nosed kids are who they are.

So far my son was told that I am over income to get any help with the centers services, so that it would be easier to afford it. That sucks but my main problem is although I am going to pay cash for his visits they will not call us back to set him up as a new patient. We have been trying for over a month, but scheduling does not bother to call us back when we call for appointments. He needs his port flushed, but all we keep getting is excuses for why they dont call us back. I am giving them one last chance.

Honestly not sure what to think. I seen Dr jenkins month and half ago and never have heard from them since. They are setting me up in McAlester to do treatments so I wouldnt have to drive back and forth to tulsa but McAlester is dragging their feet. These people are going to let me die before anything happens. Just stay on top if them is all I can say. Im not happy with my care right now.

I had dr. Buck. He is the most uncaring dr. Ive ever had. I didnt have insurance at the time and smoked a couple cigarettes a day. He asked me if i still smoked. i said yes. He threw his hands up and said why are you here? You dont even pay me so why should i help you if you arent even trying to help yourself. I got a full lobby of people that pay me and want my help. Then he walked out. Great facility but he sucks.

My doctor I see is very thorough, he takes time out to listen, very great doctor. The scheduling service is not a good service very hard to get through, The scheduling services doesnt even introduce themselves, I feel like Im being rushed off the phone when Im trying to ask a simple scheduling question, not a good experience with them. I would give my doctor a five star but the scheduling service is not good.

Excellent blood oncology program. Ive been a patient 2 yrs. and they saved my life. And, have given me a much better quality of life since. Appointments are and can be a challenge to get and stay on time with. However I recommend them.

I am the grateful mother of an adult cancer patient. He has received phenomenal care during his diagnosis and treatment. Everyone treated him...and his family and friends...with great kindness and exuded professionalism. He is now through with chemo and is in the monitoring stage. I would recommend OCSRI to any of my friends and family who unfortunately receive a cancer diagnosis.

Doctors and nurses are awesome, unfortunately the calling in to cancel or schedule appointments is awful! I being a caregiver for a cancer patient feel this is a slap in the face for cancer patients to have to sit and wait sometimes ALL DAY for SOMEONE from scheduling to call patient back to address their scheduling needs. Unacceptable 😡

....this is a wonderful group of Professional individuals, working as a successful team, caring and treating patients with Cancer. And I am very thankful to be a patient!!!! :) The merger has been a WONDERFUL change!!! My first day, was when the sign out front said Tulsa Cancer Institute. And when I left that day, the new sign was up - Oklahoma Cancer Specials and Research Institute!!! Thank you to the wonder group of Professionals. A good omen - Yes!!!

My 94-year-old father, who was in fairly good health after a frontal lobe stroke, was referred to OCS after a singular diagnosis of one melanoma (no metastases), and intimidated/bullied by his dermatologist to begin immunotherapy with 6 Keytruda infusions, one every 3 weeks. OCS generously offered patient assistance to cover all but $140 of the $23,000 price of treatment, so we agreed. His health began to decline within days, as he suffered whole body joint pain, increased weakness, and significantly reduced thyroid function. He would begin to recover the week before the next infusion. After 4 infusions, a CT scan did indeed show the original tumor had shrunk and we ended the infusions. But the devastating long-term consequences continued to debilitate his health, and my once-vibrant and active father passed away less than 5 months later. Officially NOT from cancer, but from the toxic therapies that were utilized.Most of the staff were very kind and compassionate, but we were reminded this is not merely a business, its a very profitable industry. The patients we saw - and the clinic was always packed - looked like death was minutes away. I will always regret putting this poison in my beloved father and destroying his quality of life in his last months.

Huge shout out to DR. ERIC THOMAS AND TEAM!!!! I would also like to think the entire staff at OSCRI for providing the most efficient and caring workmanship. Dr. Thomas is an outstanding physician, it’s rare to be placed in the hands of someone who is passionate in what they do and do it well. Definitely recommended!

I only give 4 stars because once theyve saved your life, I kinda feel like they drop the ball and life post cancer tx is rough. While I understand some follow up is necessary and more so depending on the type of cancer youve had. Honestly A) I cannot afford to go to the doctor and be told yep youre fine when I already knew that. B) I fought for my life not to spend it running all over town to doctors for follow ups. During tx they were amazing!! And I am eternally grateful that I do get to live my life.

Let me start with the positive-i know two people who have had good results with this place but had early stage cancer. Now for my experience with my dad. He saw dr jennings july 11th and was told he probably had an acute leukemia. He was approved july 12th by medicare for the bone marrow biopsy which was scheduled 10 days later. We had told dr jennings he was weakening rapidly. Dr jennings told him he didnt look like a 73 year old who was going to die at 74. Our family discussed what was going on with two internal med doctors who we know personally and both recommended immediate treatment. One even offered to admit him at st francis and have the bone marrow biopsy done next day. My dad declined because he felt dr jennings would take care of him appropriately. 3 weeks later my dad is dead. I realize this is an agressive cancer and prognosis is poor, however, had dr jennings and this institute treated this with the urgency it required maybe he would have had a chance at treatment. You are just a number here and they do not have any personal interest in whether you live or die. My recommendation is that, if you have an aggressive cancer, run dont walk away from this place and its lack of interest in your outcome.

I highly recommend OCSRI!They are very caring and compassionate. Starting at the Front desk where Alice, Tommie and the “ALL”of the staff greet you with kind words and a smile. To Dr. Strnad that is an outstanding, compassionate doctor and his staff. To Melissa and “ALL” the schedulers that try to work with your schedule. To Linda and “CREW” that make the Chemo. To Dana, Kayla, Michelle, Jay and “ALL” the other exceptionally wonderful nurses, that go above and beyond to treat you with dignity and respect at a difficult time in life. Last but certainly not least. Harley, Judy, Bill and “ALL” the other volunteers that make things a little easier with their smiles and words of encouragement! We thank “ALL” of the OSCRI TEAM for your love and compassion!! You are a ⭐️ ⭐️⭐️⭐️⭐️ facility!!

I have been treated in 3 different facilities for OCSRI and have been treated amazing! Dr. Flynn, Dr. Garren and Dr. Mousa along with all their staff have made this journey so much easier! Thank you

I have received the best care at OCSRI! Im so fortunate and grateful my pcp referred me here. The staff are always kind, compassionate, and accommodating. I really believe Im going to beat cancer because of this place!

I have always been in the hospital since I was 10 I am now 48 and healthcare system has changed greatly this place is the only place that I have gone to you that actually takes care of their people and gets back to you and answers your questions right away youre always on top of it I just love you guys I wish all doctors were like you.....#blessed

Dr. Gold and his team helped me every step of the way. From being so scared, thru surgery, never felt neglected. Really nice people. I get checked in, by the time I get up stairs they are already for me.😇

Mt 85 year father was under the care of Mark Olsen. This dr didnt have the decency to be honest and upfront about my dads cancer from the very beginning . He withheld information from scans dad had and never told him anything about his cancer except for chemotherapy. After dad did 6 chemotherapy treatments another scan was done. Olsen said the scan showed no change in the cancer. Come to find out the scan actually showed new and enlarged tumors plus the spread to another organ. Olsen started immunotherapy with the statement that the cancer could be maintained like diabetes. This man knew my father was terminally Ill and never had the backbone to tell him.

I have been going here for about four years. I count as a person, not just the next in line. People are always kind and patient. The doctors, nurses, aides, office staff, you really feel like family,

This is one of the most complete places to receive care! Everything is all at one place. People working there are very compassionate, kind, helpful!

Please listen, if you or a loved one have cancer and are treated here, you need an advocate. Someone who is monitoring your overall health condition and ensuring you get the treatment you need. If you have any other underlying health issues or develop any during the course of your chemo treatments with OSCRI, get to your other physicians/specialists and have someone with you who will ask hard questions and FIGHT for your OVERALL health or be prepared to do it yourself. Do not trust the oncologists at OSCRI to do that for you or your loved one. I give OSCRI one star, because they failed us by not providing any guidance, materials, or instructions on patient advocacy. It might not have made a difference in the ultimate outcome, but it mightve helped us feel less blindsided by it.

Worst hospital for cancer treatment .Had my last treatment in sept 2015. Dr never ordered any kind of scan to see if the cells where completely gone . But suggested to get a mastectomy on my breast for preventive measures. The first cocktail i received made me lose my hair . Went home felt like i was going to die fever was 104. Skin was peeling like a snake horrible experience. I will never return there ever!!!!!!

Dr.Cole seen my husband maybe4 times in a year. He told my husband he could live 18 years with Stage 4 bone cancer. I knew he was wrong, but I couldnt tell my husband the Dr just lied to you. Dr.Cole is a horrible man

Was diagnosed with lung cancer a couple of weeks ago and my family Dr sent in a stat referral to these guys over a week ago, never heard from them so called today and they can get me in in about a month...because you know....cancer is no big deal, it will wait. Pretty disgusted.

This is my blood doctor office I love this place this is where I go to get my blood and iron transfusions . they are helpful & really good and very friendly . I recommend if you need anything of this nature this is the place to go they treat you like family here they Greet you with a smile always and it is very clean and neet and smells good thats what I like .

Expect a long wait for a call back.

That place is on point they really know how to take care of people Ive never met one person there that I didnt like volunteers employee for patient the place has a special warmth about it its very inviting

Paperwork is inaccurate, staff has no respect for your time, departments cant work within their task as other departments want to maintain control. No cohesion between departments. Do no trust these people.

Everyone is concerned.When I rang the cancer free bell, everyone clapped. They do this for all patients who have reached that moment ❤️

My handicapped sister had a doctors appointment at this location, And while they were waiting for their ride to leave the facility the facility the security kicked her out on the street when the heat index was a 107, Apparently youre not allowed to wait inside the building for your ride and you have to suffer in the heat, This is the most inhumane place I have ever visited.

Lied about the status of the cancer that “it was dying it was shrinking” the cancer had spread everywhere and they lied about it after doing numerous of test on them.

I am getting excellent care, Dr Street explains things so I understand.He is very caring Dr.His staff is great, I enjoy talking to them.My regular Dr said he is the best and as I talk to people and they ask me who my Dr is, they all day he’s the best,

They dont care about people they lie about the help that they will give and they are very very disrespectful and unprofessional to the patient and there familys DO NOT TAKE ANY OF YOUR FAMILY TO THIS PLACE! Unless you wont them to die

Dr Gold is absolutely the best. The entire staff is great. I am so thankful that I am able to go here.

They wont call you back unless you call them every day for a week!

Their time is much more valuable than yours. Expect to wait 45 minutes to an hour past your scheduled time to see a doctor.

This place is amazing. The staff is absolutely fabulous. I feel so thankful that I can count on this place and these people to take such wonderful care of me.

Been great for my dad

The staff here are such wonderful people and I could not ask for a better group of people to treat me while I was going through my treatment.

They make my mom cry because of the way they treat her not because of the treatment think about that before you go here she deserves better.

Poor communication, do not care about patients time or follow up with any information.

Long wait time. Staff sort of aloof. Some schedulers act like you are unimportant. Felt like cattle being herded through a process.

Doctors and all the stuff did an awesome job! Couldnt ask for better care!!!

Great place very welcoming and friendly people. Was very professional. Was great with my dad

Has been top notch since day one. Im not sure if this merger is a good thing or not.

Caring and helpful doctors and staff. Never a long wait to get labs or be seen...

Caring friendly people that take care of you and get right down to business

A great bunch of professionals. Very courteous and attentive.

All the nurses and doctors are knowledgeable.

Im here with my mom. The staff is great

My doctors and nurses care for their patients.

I loathe everything about this place and everyone who works here.

It is a great cancer place the employees are nice and curtious

People are nice and easy to get along with

The best for cancer care. Period!

Very rude and unprofessional valet attendant

Very friendly and helpful.

Basically a cancer factory. Incompetence and no concern for patient.

Brought me thru my Breast Cancer!!

I need my results ASAP

Excellent staff and technology...

Love the staff and Doctors

Wasnt there

Very caring