Dr. Carole Kowalczyk, M.D. - Michigan Center for Fertility & Womens Health

4700 E Thirteen Mile Rd, Warren, MI 48092, United States
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Dr. Carole Kowalczyk, M.D. - Michigan Center for Fertility & Womens Health
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Li
Review №1

I wanted to share my review of this clinic. We have been with them through two children. My son, who we had naturally thanks to the help of the amazing PA, Alexa. Then suffered three years of devastating secondary infertility. Eight retrievals, six transfers, one devastating later term miscarriage. Through it all Dr. K, and later on Dr. Budrys never gave up on me. We had the most amazing nurse, Rey, at Bloomfield, who I’m eternally grateful for. We just welcomed our miracle baby last week and if it wasn’t for a such a team effort with all the Dr’s and nurses we know she wouldn’t be here today. I am forever grateful to everyone at Michigan center. They gave us our family

Sa
Review №2

I would give zero stars if I could. Absolutely the worst doctor I’ve ever worked with. Dropped the ball numerous times. Didn’t care about getting me pregnant. It’s a numbers game here, bring more people in and the odds are you’ll have live births vs actually caring about each patient getting a live birth. Don’t waste your time, money, or emotional well being here.

Ka
Review №3

My experience was really positive at this office. Every single person I came in contact with, was really friendly and welcoming. Most of the time I met with the PA, Alexa who is absolutely amazing. I know that I was not the easiest patient, but Alexa had all the patience in the world for me. She is very knowledgeable, easy to talk to, and definitely passionate about her job. I would definitely recommend this office to anyone, and if you end up working with Alexa, you’re in great hands.

Ai
Review №4

After losing My 1st child to miscarriage and struggling for over a year to conceive again and came across this clinic, overall this clinic was wonderful I mainly worked with the PA at this location and never once seen Dr. K herself but I now have a 19 month old daughter, and am thinking about coming back to the clinic if needed to conceive another child.The staff here overall listened greatly to what each women has gone through and come up with a different treatment plan for everyone which I think is amazing.

Am
Review №5

We had a wonderful experience at this office. Dr Kowalczyk is so warm & welcoming. She’s also very knowledgeable, patient, & forthcoming. Kim is a wonderful MA & she makes you feel so comfortable. We went through 4 rounds of fertility treatments before we were blessed with our miracle baby (we are actually going back to see her soon to start the process again) and we are so incredibly grateful for Dr Kowalczyk & her staff. I highly recommend choosing her to help with your fertility journey!

Ra
Review №6

As I approach another egg retrieval, I had to leave a review. This process is incredibly sensitive and difficult. There’s a lot of tears and a lot of stress, but I’ve felt so incredibly supported with the office behind me every step of the way. Today they let me have the later egg retrieval this weekend so it worked with my sitter, I am so grateful.When you visit an office 2-3 times a week, heck this week it’s 5, you get to know everyone. The staff here is phenomenal. I first met with Alexa and we discussed my options in 2 separate meetings. Then, after my first failed IVF, Dr. K and I spoke via phone and then she fit us in for an appointment to also review everything with my husband.Negative pregnancy tests are hard. But this staff has comforted me every step of the way. The front office greets me with a smile and works around my schedule for appointments. Kim knows the books I’m reading, all of the ultrasound techs ask me about how I’m enjoying boxing, and every time someone calls with my test results they check on me too. Carly encourages me to try boxing in the first place and Barbara always deals with my 20 questions.Highly recommend for this really difficult journey.

Je
Review №7

I am currently a patient here while we are preparing for our first transfer. I have not been asked or prompted to leave a review at any time, but I wanted to wait until our egg retrieval to say some honest things about this clinic.If you’re worried reading any bad reviews, please know that while those people are rightfully upset, they are taking out their frustration on the clinic due to the high costs of IVF and not being successful. Not all procedures are 100%, but I will say this clinic will advocate for you to make sure that they are doing everything medically possible to help grow your family. As for any reviews about rudeness… maybe you should treat others the way you want to be treated and see how it goes from there.The support staff here is amazing. I was lucky enough to get to know most of them during my multiple trips when doing injections. They never made me feel unwelcomed or that I was a burden with the multiple questions I had and still have. It was so nice on egg retrieval day having a ton of smiling faces going “hey Jennifer! It’s finally the big day! Yay!” and staff peeking their heads around corners to smile and wave.I am very thankful to find Dr. Kowalczyk and her amazing team. I like doctors and staff that don’t sugar coat things and tell you exactly what you need to do, when and why you need to do it.Even if my transfers are not successful, we will still be trying with the clinic and I would refer anyone to this amazing team.

De
Review №8

I love Michigan Center for Fertility, they give older wanna be moms like me hope. Dr. K was so personable, I had gotten in a car accident and had to stop treatment before I even began, but I felt like I picked up where I left off. The Nurses and staff are amazing and take their time to explain everything and I mean everything pertaining to your treatment. I call and my phone calls are returned in a timely manner. Were Sean and Denise M. and I can say I am so looking forward to this journey. I know Im in the right hands. By the way I love Dr. Ks office in Warren, you can just feel the love from all the families shes helped. I havent been to the other office yet, but Im sure you can feel the genuine love and care as well. God Bless you all and keep doing what God has put in your hearts to do and thats help others in need. I cant wait to share my success story with you all. God Bless

Ja
Review №9

My husband and I had a very positive experience with Dr Kowalczyk and the office staff at MI Center for Fertility and Womens Health. It can be a very emotional and challenging time for couples that experience unexplained infertility or infertility in general and want nothing more than to be parents. From the physician to the front desk staff to the Ultrasound Techs and MAs, this team truly provides compassionate quality care. They are truly sensitive to your needs and I am so blessed and thankful for them!

Ka
Review №10

I work in healthcare myself, and was told about this office from one of our mutual patients. I am so happy we chose this practice because they have made one of the hardest times of my life so much better. They really took the stress out of infertility and helped us put control back into the picture. I see Alexa and she was very kind and had a plan right away. Dr.K even called me to welcome us to the practice and go over the plan her and Alexa went over for us. Everyone has been so genuine, so on top of getting results and calling us, and we are happy to say we finally got pregnant. Thank you so much, MCFWH!! I highly, highly recommend Dr.K and Alexa!

Go
Review №11

I would like to know how this doctor got so many 5 star reviews. There literally can’t be a worse place to seek treatment. You NEVER see the doctor, the staff is beyond sub par, the ultrasound tech congratulated on my delivery the previous year which was actually an ectopic miscarriage. I can literally go on and on about how awful this place is. Kowalczyk missed so many issues that likely caused my miscarriages and failed transfers. Moved to Dr. Abuzeid and couldn’t be happier. Please, I implore you to seek treatment elsewhere…I don’t care where it will be better than her. My OB said she will never refer her patients to Kowalczyk after she experienced first-hand how improperly my treatment played out. So for all those 5 star review people, do everyone a favor and stop leaving high reviews for this incompetent doctor. You’re doing more good because then others won’t fall victim to her malpractice.

Fa
Review №12

Dr. K and Team have been nothing short of amazing during such a sensitive, yet stressful time. My husband and I interviewed another fertility clinic prior to going with Dr. K and we are not sorry with our final decision. Dr. K individualizes each plan for each couple based on our unique needs and with our agreed upon input. Nothing is cookie cutter. I knew that despite all of the other patients, our attention was being met. I have spent, and continue to spend, a lot of time at the clinic, and I have seen the same friendly faces each time. From the techs, to the nurses, to the front desk, they all learn who you are. They become a part of your infertility journey and are so much more than techs, nurses, and the front desk as time goes on. They work non-stop and many hours trying to help us create a miracle. This office is full of angels.

Ir
Review №13

This is my first review on the internet of anything. I felt like it was important to share our experience with this office because it is such an important and crucial time for any couple. It’s personal, stressful and expensive. I believe that being transparent with this is very important.After switching clinics, I am more aware to all of the things this office didn’t offer. First, we only saw the Doctor three times after going through 3 cycles (2 IUI 1 IVF) The Doctor doesn’t perform the inseminations nor is she there for any scans. You are depending on the techs and nurses (different every time) to relay information to the doctor for each individual case. Bottom line, the Doctor isn’t present in all aspects. She speaks fast while shuffling papers of all the steps you must take during your consultations. She never seemed like she had enough time. Never settled, calm or collected.We are pretty certain during a procedure (not insemination) that she left the building and came back. We waited an hour for her to return after stating I wasn’t ready for the procedure due to an empty bladder even though I was told it had to be empty. It was awkward and obvious for everyone.Bottom line, every one in the office is stretched way too thin. The case load is too heavy and takes away from the individual experience. Most of the staff is friendly, however I feel that they reflect the stress and strain of being overwhelmed and overbooked.I truly feel like this clinic is all about the money. Rather than make an individual plan based on a woman’s issues, it seems like an assembly line. Same process. Same approach. In and out.During my IVF procedure I was walked into the operating room while the Doc sat there with the instruments in the air waiting for me to receive my anesthesia. So, the last thing I remember is seeing the Doctor holding the instrument in the air and the nurse stating my name and birth date. Not professional at all. I couldn’t believe it.Nor do I believe my IVF cycle ever should have happened. If the Doctor was more familiar with my situation I think they could have done better—and my results would have been a lot different. They don’t do thorough enough testing prior to IVF procedures. Keep that in mind.Every time I received a call on bloodwork or results it was someone different. I never felt like anyone fully knew my situation except for the ultrasound tech Bonnie—she was the only consistent person in the office. (And Joanne) Always friendly, honest, and she offered us more direction, instruction, and advice than the Doctor.Another inconvenience is that they are not open all days. They are not at the mercy of your ovaries while most clinics are staffed enough to make sure they are there no matter what the day of the week. With such an intricate and timely process one would think they would make themselves available. Not the case here.I wish I could say better things about the practice. I feel as though the intention is there but greed took over. I’m happy to hear a new Doc is now in the office hopefully now they can work in sync. Having 3 locations also makes for a stretch. 1-2 Doctors can’t be there for everything and if you go to a different location for one scan they won’t have your records to even see what your status is... I could go on.I spent well over 20k at this office with no results and questionable service. I am not bitter, and hate to sound negative but again this is a delicate process I feel like everyone should be aware.IF Dr. K is good for you that’s amazing! I hope sheis—but I highly encourage people looking for a fertility Doc to shop around before settling. You will see the difference. I think once they downsize their clinics, caseloads and put the patients first I think they will be more successful!I wish the clinic well but please do your research before choosing Michigan Center For Fertility.

Ma
Review №14

Love the office staff. When we were told we would only have a chance with ivf we got a second opinion. So glad we did. Alexa gave us other options to try and she got us pregnant. Their staff was so caring and kind. They understand what we are going thru and do their best to make us feel better about the situation that we are in. I would recommend this office to anybody. So glad we made the trip. It was worth driving almost two hours. Now we have e the most amazing little boy.

Ta
Review №15

My wife and I had been with Dr. Kowalczyks office since around June or July 2018. This is a lengthy review, but please read it all if you are considering this office. They were very accommodating with my wifes work schedule; making the times available for early morning appointments. This was very helpful and the only reason for the 1 star review (lesser was not possible). Overall - we tried IUI on four separate occasions, which of course can be a very emotional roller coaster of ups and downs throughout the entire process. A fertility clinic should be a warming environment with a welcoming staff. The staff (other than Alexa - she is GREAT!) was occasionally rude to either my wife or myself on the phone, late to calling with pregnancy results (after 2PM) - when you try to call the office after 2PM - the answering machine advises they are closed, so you are left in limbo not knowing if you will be getting the test results that day or not (they always called, but we werent sure if they were going to or not).We had countless appointments with this office, at least 20-30, and not one time with 3 negative results and 1 positive pregnancy, did we meet Dr. Kowalczyk. We met Alexa at our first appointment and she went above and beyond and was very helpful. We saw the doctor (know her face based on the internet and their website), but not once did she say hello, introduce herself, or have a consultation with us. At our prior fertility clinic, we met the doctor on the very first appointment (prior clinic closed due to retirement). We both think this is very unprofessional and our OBGYN was just as shocked as us to know that we had never even met the doctor face-to-face, and only spoke to her one time. My wife received a voicemail from Dr. Kowalczyk after our positive pregnancy test when she called to advise it was okay to figure it out with our OBGYN (name w/held) - I have the voicemail saved for our records.Lastly, when my wife went in for her last pregnancy test, the young male associate who drew her blood advised that her progesterone levels from the prior week were great! ---- with my wifes conflicting work schedule, she was unable to get her progesterone levels checked the week prior. This gave us a really bad sense of are these really are results? what paper are you reading from? somebody had good levels...heck, we may have, but she was never tested.It was very stressful and the ups and downs, made worse by this doctor, made the overall process harder than it needed to me. My wife was always stressed when going to this doctors office and thats completely uncalled for, especially in this industry. It didnt seem like the doctor cared AT ALL for her patients, based on our experience anyways. We made a few complaints to the medical assistants advising how unhappy we were with the process and the doctors lack of contact with us.Overall, a poor experience with this doctor. We received a different recommendation from our OB and will be taking our business elsewhere as my wife suffered a miscarriage last week. I couldnt put her through this process again with this fertility doctor.My name is Tara Neves, my wifes name is Chelsea Neves and we were patients for about 9 months.

Ki
Review №16

I am so VERY happy that I have found this clinic and everyone in it! This journey has been nothing less than very emotional and a lot of hard work (that I’m more than willing to put in) and everyone at this office - the doctors, PA’s, ultrasound techs, and the front desk ladies are AMAZING! They ALWAYS make me feel like I am important and more importantly what I have to say and my concerns are always addressed. Every time I step foot in the office I have this overwhelming feeling of positivity and I know that without a doubt mine and my husbands Miracle will be coming soon I just have to give it time. I absolutely can’t wait to be a part of this Miracle and I know without a shadow of a doubt I have come to the right place. It just feels right, everything about it. I love how responsive the office is when you call with any concerns or questions. They always get back with you usually that same day and they always make me feel like I am their only patient. Thank you guys so much from the bottom of my heart, you make a VERY VERY difficult time in our lives not so bad.Kimberly McGuire

Je
Review №17

My husband and I worked with Dr.k who gave us a very thorough and successful IVF experience. We were so fortunate and blessed that our first round was successful! We will go back for a 2nd round in the near future

Se
Review №18

If youre reading this, chances are that you are struggling with infertility. I am sorry about what you are going through. This is a difficult and trying journey. Hang in there and take care of yourself. With that being said, youve come to the right place. Dr. Kowalczyk is a wonderful fertility doctor. She treats her patients with respect and does not sugarcoat things. She has a way of being caring while also candid at the same time. She will not recommend unnecessary treatments and she will be honest with you about your situation. She is very trustworthy. Her prices are also competitive.Her staff is wonderful, as well. From Liz at the front desk to her nurses and techs, including Bonnie, Ashley, Carly, Julie, Barb, and others. They treat you like family. The communication is excellent. You will ALWAYS receive a return phone call and an answer to your question.In summary, I would highly recommend the Michigan Center for Fertility. God bless you, Dr. Kowalcyzk.

Wh
Review №19

We went to 4 different fertility clinics in the area before landing on Dr Kowalczyk at the Michigan Center for Fertility and Women’s Health. They not only have the best success rates (according to SART) they have the kindest staff and spa like ambience. It’s obvious dr Kowalczyk and staff put a lot of effort into making their patients feel comfortable.My husband and I had been on a long infertility journey - struggling to get appointments with U of M and feeling like a number at IVF Michigan- so when we discovered Michigan Center for fertility and women’s health it just felt right.Dr Kowalczyk is so kind- she makes you feel like family. I always reach my hand out to shake hands but she hugs instead. I can’t say enough good things about them. (Currently 5wks pg after frozen embryo transfer)

Ha
Review №20

We did IVF and had a successful frozen transfer with Dr. Kowalczyk. Everyone was absolutly wonderful! IVF nurses were always there to answer any questions or concerns we had through the whole process. We are so grateful for this office and everything they did for us.

Sh
Review №21

Dear Dr. Kowalczyk,A few months ago, we (really Shiehern) researched IVF doctors online after an unsuccessful first attempt. We were very fortunate to discover your office. From the very beginning, we were very impressed with you and your staff. Everyone starting with you, was so caring, responsive and detail oriented. Kathy, our nurse, was always responsive to questions whether it be in person or via e-mail. And ultimately we were so excited the day we received the call from Jackie telling us we were pregnant.Thank you to you and your team for doing such a great job. We cannot express how grateful we are.Sincerely,Tony and Shiehern Kubien

Sc
Review №22

We highly recommend Dr. Kowalczyk and the entire staff at MCFWH. The process of fertility is long and can be confusing (In many cases frustrating). They took the time to guide us through the options and offer their recommendations.Dr. K and her staff are professional and passionate. We felt they truly cared about helping us conceive. Throughout our experience with Dr. K, we felt aware of the steps and the process. They did a great job communicating, navigating, and preparing us for what to expect. We recommend doing your due diligence in researching a doctor. We did and are very happy we chose Dr. K and MCFWH.

Je
Review №23

My journey started 4 years ago trying to have my second baby. After a few years of trying, miscarriages and frustration, my OB sent me to Dr. K. I first started out seeing Alexa but when I had yet another loss, I started seeing Dr. K. Over the course of 2 years, we tried natural ttc,IUI, and eventually, IVF. Dr K was recommending IVF for quite some time and I was resistant. I never felt pressured or forced into it, though. Each time she would comfort me and let me know that it was probably my best option but to let her know when I was ready. Finally she called me out and said what I was afraid to admit - that I was scared it wouldnt work and I would be heartbroken, again. Well, I took a leap of faith and it couldnt have went better! I have a beautiful 6, almost 7 month old son and one embryo waiting for me.These other reviews talking about how she doesnt have time to deal with her patients or only cares about the money I feel like is so far from the truth. There is a reason that she has so many patients, has had to expand, hire another Dr, and has such high success rates! Its because shes a smart cookie, and agressive to do what she thinks will give you your take home baby, whatever that may be. It was so hard for me to finally give up control and let her do her thing, but when I did, I was blessed in the best way possible.I hope to bring my son to visit her soon, probably going to be hard to catch her though, since she is busy making couples dreams come true everyday. :)Thank you so much Dr. K! I hope to see you soon to pick up my other snow baby!Sincerely and forever thankful,Jessica Lorenzo

Lo
Review №24

I started my journey with Dr. K years ago to help with starting our family. I was diagnosed with PCOS and was told by many physicians that I would never be able to become pregnant. Upon meeting Dr. K for the first time, she didnt believe if I could get pregnant, it was when. We tried meds and eventually moved to IVF. I now have wonderful and amazing miracle twins thanks to the work by Dr. K and the rest of the staff. Everyone in the office is dedicated to helping you and the care is individualized. You feel like they are all there just to help you. Dr. K also involves alternative medicine into the specialized science of reproductive medicine to create a nurturing and caring environment and experience. I cant say enough good things about Dr. K and the office, they helped me fulfill my dreams.

Pr
Review №25

I completely agree with the review below - it does appear the doctor is all about the money. I was told she didnt want to use my eggs after 35- which shocked me because my labs were good. The nurses are amazing and caring but I couldnt deal with the lack of concern about how I feel from the doctor. Just my own thoughts.

To
Review №26

We had a horrible experience here!We do not recommend going to this office.They did not care about the patient. They only cared about getting money, their payments and charging for more services.The IVF procedure was a failure, they continually bothered us to pay bills for failed and unclear services, and even after we retrieved our frozen embryos from their storage facility, they still asked for additional payment for storage even after they were removed. Horrible! They did not care about the patient. They only cared about getting money, their payments and charging for more services.Go somewhere else.

Ch
Review №27

The worlds best office. I cried when I was getting transferred to back to the Obgyn. As happy as I was to be pregnant, I knew I would miss the girls so much. They are the most helpful and supportive group of people you could ever ask for during such a difficult time. Two kids with Dr Ks help!

Au
Review №28

My experience was mostly positive; consult, testing, feedback, and insemination all went pretty smooth. However throughout the process steps were missed or information was relayed incorrectly, and I feel these situations could have been handled with more compassion and care instead of client blaming. Scheduling is difficult as their is little availability, they do offer telehealth but you cant sign documents or paperwork that way, so extra trips to office might be necessary.

Na
Review №29

This practice feels to me like it is all about money and not patient care. They preach its all about a nurturing environment but Dr. Kowalczk wont even take the time to answer your questions without a separate appointment. The last procedure I had scheduled, after I scheduled they called and left me a voice message that there was no time after the procedure to answer questions, and that I would have to book an additional appointment to discuss questions and next steps, even though we already talked next steps twice. What kind of doctor wont answer your questions when youre in to see them. This would have been my 5th appointment with them and Ive never felt so uncared for by a medical professional.She also reiterated to me EVERY single time that I was about to turn 40 which is really risky even though everything about my test results and body say Im in great health and it felt like she was trying to scare me into IVF.. The first time my husband came in we had 2 interns in the room and they never asked if this was ok. We had to have some difficult situations with people we didnt want in the room and were offered no choice.I tried going there for 6 months and am bummed to have to start over, but cant fathom going back to a place who cares so little about the emotional and wholistic care of the patient.

Je
Review №30

This clinic is amazing! After roughly 1.5 years of treatments and trying to figure out which meds worked for my body they helped my husband and I bring a beautiful girl into the world. Shes almost a year now and I have just gone back for help with baby number 2 now!

Ra
Review №31

This doctor is all about the money. She acts nice and caring, but she is the opposite. She stole my sister eggs and told her that her eggs did not make it to the fifth day because of bad quality. My sister spent around $10,000 and lost her eggs. Stay away from this doctor!

Ab
Review №32

My husband and I pursued treatment here, made a payment plan for our out of pocket cost. Upon skipping two payments, we got shoved to collections which is absurd to say the least. Billing dept was supposed to communicate with me but rather had collections send us a letter (unprofessional). We regret every penny we paid this office from us of and our insurance. BE WARE

El
Review №33

Dr. Kowalczyk and her staff are wonderful! They always made us feel welcome, respected, and listened to. I have even recommended this clinic to friends!Thank you Dr. K and staff for making our dreams come true!

Ro
Review №34

Thanks to Dr. K and the staff at the Warren office, we were blessed with our perfect baby girl in 2019. Everyone was so wonderful and helpful through the whole process. Looking forward to going back in the near future for another transfer.

Ti
Review №35

Cant say enough good about Dr. K and her entire staff. What they do is simply a miracle. They are truly there to help, and make you feel informed and comfortable through the process. Would recommend to everyone!

Sa
Review №36

I had the best experience here. Everyone is so kind and helpful. We got pregnant on the first try and our little girl is now 4 months old!

Be
Review №37

Im currently being seen here . And I love it. Everything about this place makes me feel really welcomed. Everyone is so nice. Its very professionally put together.

Ta
Review №38

The staff is very friendly but you never see the doctor. I had to request to see the doctor, I seen a different person every time I came. Which was very disappointing.

Ja
Review №39

She is absolutely the best! Highly recommend.

Ju
Review №40

Thick mucous after abdominal surgery

Information
13 Photos
40 Comments
3.9 Rating
  • Address:4700 E Thirteen Mile Rd, Warren, MI 48092, United States
  • Site:http://mifertility.com/
  • Phone:+1 586-576-0431
Working hours
  • Monday:8 AM–4 PM
  • Tuesday:8 AM–4 PM
  • Wednesday:8 AM–4 PM
  • Thursday:8 AM–4 PM
  • Friday:8 AM–2 PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Accepts new patients:Yes
  • Appointments recommended:Yes
Parking
  • On-site parking:Yes
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