Hispano - American Family Clinic

12779 Jones Rd Ste 109, Houston, TX 77070, United States
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Hispano - American Family Clinic
Comments
Ya
Review №1

I have been a patient here for 3 years. I am very demanding when it comes to choosing a doctor because I love asking questions and of course I want very clear answers because health is important. I also hate feeling rushed when I go to the doctor, but I dont feel any of that here. They really take the time to listen and explain very well any concern you have. The staff is very friendly and really care about their patients. Besides that, the place is very clean and modern. I love this clinic and all the staff.

Da
Review №2

I really recommend this place. The staff is polite and professional. The clinic itself is kept clean and neat. It was not overcrowded (I loveddddd this!) I had minimal waiting time to see the doctor too. Once the doctor saw me I was explained my prescriptions and was also given an estimated time on when I would be able to get my medications. The doctor was kind and listened to my concerns and explained everything in a calm and professional manner. I will be making this my primary care clinic for sure.

ra
Review №3

I’ve never been more happier or more impressed with the care and knowledge of the staff and how friendly everyone was! I understood everything being said and if at any moment I did not understand they would explain it to me in great detail, and this clinic isn’t as expensive as other clinics I really recommend this clinic to anyone that is looking for an economic way to help.

AR
Review №4

I like the doctor there, hes very nice. But the admin staff could be a lot more helpful. My sons insurance company has been trying to reach them by fax and phone and says she goes straight to VM (which is full-go figure), and even though theyve received the fax they wont complete the information and return it, which could effect my sons services and care. I think diversity in the office would go REALLY far considering the neighborhood they serve.

Mi
Review №5

I highly recommend this Family Practice. The clinic is clean, the front desk staff Luis is very friendly and kind. Our family has been treated properly and with the medical knowledge on what steps to take next. they do labs and some diagnostics in house. This location is fairly new and Ill keep updating review as time goes by.

Ma
Review №6

Sadly i went last week and was the only person there. A man entered after me and told them his paying cash. Didnt think anything of it. When i was called i said awesome i will be out soon. Apparently they chose to attend the other man. I was ledt waiting for an hour to be seen. I told the girl how weird i got here before him and he got atteneded before me. She ignored me. I told her i have to leave. The girl in the receptioned blurred its ok she has medicaid she can leave. Firstly, i didnt chose to be on medicaid. My life changed last year when my son got critically sick and i have to be his care taker. Secondly you do not shout out a patients business like that. How unprofessional. Secondly its sad that hispanics instead of helping there people treat there people disrespectfully. I would have given 5 stars the doctor is excellent. The lab tech he is cool. The nurse is cool. Remeber treat people the way you want to be treated.

Mi
Review №7

Love this place!! I was in so much pain and they gave me an antibiotic and within hours I was out of pain they also gave me discounts for me medication and it was super cheap. Loved this place will definitely recommend!! The Doctor and the front desk were amazing!!!

An
Review №8

Takes too long to make an appointment. Ive been trying for 3 hours. Sent all the information they needed, and even changed the primary care provider on our insurance to them which was supposedly all they needed to make an appointment. Now for some reason im waiting on their billing department to see if the change has been made, even though my insurance carrier says the change was immediate and even provided a reference number. Took the day off to take my sick child to the doctor and havent even made it passed scheduling an appointment. Save your time and go elsewhere.

Tr
Review №9

Complete scam!!! My husband took me there when I had COVID. They said I needed 3 steroid shots given 1 a day for $100 each one. Then they wanted to draw blood for an annual exam another $100 but I didn’t need an annual at the moment, COVID test for $100. COVID test we’re free at the time. No! I don’t think so! I will never go back.

Mi
Review №10

I will definitely come back. Excellent clinic and professionals. The whole team was very helpful. The service was fast and with quality.

El
Review №11

My mom was really satisfied on how wonderful the staff treated her, and how clean the place is. She has never experienced such wonder treatnent at any other place shes so thankful.

J
Review №12

Initially I thought they really cared about one’s health. Now I see all they really care is about taking peoples’s money. Doubt be coming back.It just seems like every clinic I go , they always want to do several test “ according to them to discard possibly conditions “Well guess what, I pay out of my pocket,So I can’t be spending a few couple hundred bucks every visit.

is
Review №13

I was treated at the clinic and I really received a very professional service from the entire health team, I really have a lot of faith in them

Ya
Review №14

Is a good clinic, is not only for Hispanics, it is also for all those who need medical services. Good treatment to patients and families, excellent service from all who work there.

Ai
Review №15

I really recommend this Clinic!! The staff it’s friendly, they really take care of you! The place looks awesome and you feel like home!!

Pa
Review №16

Will strongly recommend this family clinic. The staff is very attentive and professional.

La
Review №17

The doctors are very professional but the ladies at the front desk are stuck up and don’t have manners.

Da
Review №18

Excellent attention, the medical staff is very attentive and everything works with immediacy

Er
Review №19

They need more helpful people answering phones and dealing with clients.

Ma
Review №20

Excellent work done in this clinic, the provider showed her professionalism, I am very grateful for the attention provided, thank you very much for your attention.

Re
Review №21

Excellent service, everyone was very friendly and concerned about what I really needed, I recommend them 100, I went for my DOT exam and it was the best experience, go without hesitation

Ma
Review №22

I arrived in this area and my health insurance did not cover me, here I not only found a doctor, but a place that answered all my questions and guided me. Thanks to this team for providing excellent health service and support to the Hispanic community that insurance companies do not provide the services at the time of requesting it, here they always find an option with or without insurance according to their needs. And this does not limit the good service they offer with professionalism.

Mi
Review №23

Very grateful for the attention received by everyone who works there.I congratulate you and recommend that you visit this clinic, excellent service.

Da
Review №24

This clinic is 100% recommended. I went for the first time and I felt very good, the attention was very pleasant from the staff and the doctor, the place was well cleaned and good medical care.

An
Review №25

Thank you for giving your attention. After so much searching, I found a clinic where they made me feel like I was in Cuba, they explained everything about my illness, they call you to see how you are doing, and they are always willing to help you, I definitely recommend them.

My
Review №26

100% Satisfied with this clinic, my family and I have been going for more than 3 years. Excellent service. Personally, I always try to go when Doctor Araiza is there, since she is very kind, professional, gentle, and explains all the doubts one may have. ..

Is
Review №27

100% recommended. The attention from everyone who works there is very good. Without a doubt I would go again.

Lo
Review №28

My mother went to this clinic recently and they treated her very well from the receptionist to the doctor who treated her and gave her a good treatment.I would recommend this place, I plan to go too very soon I hope to have the same results.

Ma
Review №29

On repeated occasions I have been treated at this health center and I have always received the best treatment with spectacular, very professional medical care in which the importance and priority received as a patient can be seen. I recommend them one hundred percent.

Ad
Review №30

Very good service as health professionals, I definitely recommend it.

Jo
Review №31

Excellent services and attention provided by those who work there. I recommend them to everyone

Lu
Review №32

The times I went for consultation and care, the experience was very pleasant, the attention was fast, the Drs were very professional and above all very humane with their patients, the place was very cozy and very clean... I live a little far from the clinic but The distance to travel is worth it and I always leave satisfied...highly recommended...10 out of 10...✔

Le
Review №33

Dr. Raisa is very professional, gentle and very prepared! My recommendations for her!I am very happy with his medical care and the openness with which he receives me and my family.

Ma
Review №34

Grateful for the attention of all the staff, highly recommended for anyone

No
Review №35

Excellent service and a wonderful work team, pleased with the good treatment.

Fa
Review №36

Excellent service. I recommend this clinic 100%

Lu
Review №37

I 100% recommend this clinic for the wonderful treatment and professionalism. I have visited this health center on several occasions, finding myself very sick, as well as my wife and children, and I really have to thank you for your wonderful treatment, patience and love for the patient, all of you. They are very friendly and come quickly as well as welcoming you with a big smile making you feel relieved and you feel that they really care about your health..

Ya
Review №38

Excellent serviceGood service in general

El
Review №39

I recommend it 💯 percent, they provide excellent services and the staff is very attentive.

Lo
Review №40

Very professional, excellent service, the doctors are very concerned and care about the well-being of their patients, very well prepared. I recommend the very organized and welcoming clinic 100 percent.

Ed
Review №41

Recommended 100%, a clean and pleasant environment, excellent service, very professional staff, concerned and attentive, without a doubt the best clinic to go to and be in good hands

Ch
Review №42

I have had the pleasure of visiting the clinic on several occasions, the first time I went was with my husband for his DOT exam, I was so pleased with the medical staff that I decided to change doctors even though it was a long distance from my house and not I regret having made the change and walking more, because I look at some details that are important to me, for example, the patience to explain your diagnosis 5 🌟 the way to evaluate you and try to ensure that you go convinced and without worry 5 🌟 your attention to the patient 5 🌟 worried about your evolution 5 🌟 a clinic that is quite complete in its services that I dont have to go somewhere else to do my analyzes all in the same place, something very important for me, cleanliness, organization 5 🌟 Recommended 101%

Zu
Review №43

I called today 3 times to ask if they accepted my health insurance since I urgently need a doctor and the girl who saw me first told me to send her a photo of my insurance card and that they would call me back to tell me if they accepted my insurance or not After I had already asked her if they accepted that insurance, she didnt know if they accepted it or not. I sent the information and she never called me back so I preferred to call again and then the same person answered me and told me that she was going to check To see if the photo had already entered, he put me on hold and immediately told me that he already had it and that he was going to see if they accepted my insurance and they would call me back. I dont usually send my information by message but well, he didnt have an answer either. A reasonable amount of time passed and I called again to find out if they accepted my insurance or not and the same lady told me that they were very busy and then they told me how, in other words, you can have the best doctors but change the staff that works for you because they are rudeness and lack of professional etiquette and are not prepared to serve the public

Lu
Review №44

Very professional.... good attention and quality of services. Acceptable prices and they care a lot about their patients. Highly recommended.

Cl
Review №45

Super friendly, professional and very attentive to patients. 100% Recommended!!!Super friendly, professional and very attentive to patients. 100% Recommended

Mi
Review №46

Very good treatment, very professional doctors and a very welcoming atmosphere. The clinic also has very good hours, so it is available practically all day.I recommend it.

Ir
Review №47

I have visited different clinics in recent years and nowhere have I been treated as well as here. The staff is friendly and professional.

Ya
Review №48

Very good service and attention, I highly recommend it

Da
Review №49

Excellent clinic.. I recommend it, very clean and organized.. Very good patient care.. 100% recommended.

AM
Review №50

Leave excellent, very good attention, very professional, return at any time and with complete security I put my Family in your hands.Owner AM LOGISTICS.

je
Review №51

Excellent Clinic, I recommend it, the nurses are very professional and attentive, very good treatment and service, very good Hispanic clinic.

La
Review №52

Excellent professionals and very good human values.... A service like the one we are all looking for. I recommend them 100%

Do
Review №53

Very good attention

al
Review №54

Very good service that is complemented by the pleasant atmosphere, keep up the good work, I recommend it.

Ro
Review №55

Excellent service, everyone very friendly.

Of
Review №56

Excellent clinic, very professional.

Information
18 Photos
56 Comments
4.5 Rating
  • Address:12779 Jones Rd Ste 109, Houston, TX 77070, United States
  • Phone:+1 346-206-3963
Categories
Working hours
  • Monday:9 AM–7 PM
  • Tuesday:9 AM–7 PM
  • Wednesday:9 AM–7 PM
  • Thursday:9 AM–7 PM
  • Friday:9 AM–7 PM
  • Saturday:10 AM–5 PM
  • Sunday:10 AM–5 PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Planning
  • Accepts new patients:Yes
Parking
  • On-site parking:Yes
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