St. Hope Healthcare - Northwest

20320 Northwest Fwy #500, Jersey Village, TX 77065, United States
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St. Hope Healthcare - Northwest
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Mo
Review №1

This center is phenomenal, they care so much about their patients and their circumstances not like other dental centers that threat their patients like an ATM. I have dealt with Julissa and she was so polite, professional and caring. Definitely recommend St. Hope.

O
Review №2

The ladies and gentlemen were awesome so was The Doctor and their whole staff special things goes out to Natalie who made my visit very pleasant and welcoming and help me open up and I really enjoyed my visit and most definitely will visit again and recommend your services to everyone I come in contact with thanks to the whole staff over there at Saint Hope, NWOscar

Le
Review №3

I went to this location to have my annual mammogram done I was greeted with such kindness and was advised I would be seen soon! I only waited 5 minutes and was called for my appointment! Juana was who did the imaging, I tell you she was so amazing, such a kind and gracious person, she asked questions of how I was feeling outside of being there for a mammogram and she kept such genuine conversation and made me feel comfortable! If you are in need of imaging please call and ask for Juana you won’t regret it! The facility as a whole is very clean and you are welcomed once you enter

Ed
Review №4

Amazing staff!! Super friendly and compassionate!! Natalie was amazing. She really took the time to listen to me and make me feel welcome. Dr. Lavada was amazing too!! And was super quick to get me treated!

ma
Review №5

Ive been coming to this office for about a year for medical and dental checkups. They are always so helpful and attentive and provide quality care. Julissa (front dental) and Marcie (front medical) always greet you with a smile and make the check-in and checkout process a breeze. Ana (dental mgr), Victoria (assistant) were helpful as well. Jennifer, Natalie, Juana are always helpful and answer any questions that I have. Dr. Asa made me feel comfortable during my appointment. He explained the process and steps as he went along and made sure it wasnt a painful experience. Overall, I love the environment and people here. They make me feel welcome, provide excellent customer service and care

Da
Review №6

Been coming here for over a year now after discovering Dr. Lucas who is immensely pivotal to my health. Everyone that works there is super kind and patient like Marcie and Lizeth; or Julissa and Ana who’re extremely helpful. Never had a negative experience along with the clinic helping me navigate my insurance. It’s just nice when the Dr office is a smooth and chill process, or they communicate with/to you

Pe
Review №7

The team at St Hope Northwest is pretty amazing! Marcie( Medica) and Anna (Dental)at the front desk were cheerful and very helpful. Juana made my mammogram experience great. She is professional and compassionate. Natalie ( MA) was so kind! Dr Vasquez is professional, personable and always a good listener. This is definitely his calling. Sweet Jennifer was a champ during my blood draw. I am a hardstick, but she was kind and compassionate. She is a keeper! Tanisha is is an excellent Social worker. She is definately operating in her anointing. Dr Lee, is Mr calm and collected, and he is amazing! He is a great dentist! Victoria is wonderful, she made me so comfortable. We are gratefulfor your diligent service each time we come here. You are the hands of Jesus! Never get tired of well doing.

Ni
Review №8

Ms Anna and Marcie are the best when I check in their smiles and demeanor are so delightful it just makes my day! Great customer service is always amazing with these ladies….My experience and expectations for my dental needs were excellent exceeding what I thought would take place I really mean exceptional Dr Hung Le and Victoria are just exceptional at what they do… Patient and caring with no PAIN I’ve had 2 extractions and a crown placement and absolutely more than satisfied!!!This place has The best Care!!!! Pharmacy onsite…

Ma
Review №9

I would like to express my gratitude to Dr. Lee and Afrose from the dental department for their exceptional patient care. They took the time to thoroughly explain all procedures and consistently ensured my comfort and addressed any questions I had.

An
Review №10

I would definitely recommend this location for all medical and dental services. I saw Rose and Dr Lee for my regular dentist follow up and they were amazing. I felt comfortable and was given the opportunity to be apart of my future treatment plan.

Ra
Review №11

Maricella, Julissa, and Victoria were great at helping me schedule and get my quotes for some dental procedures I needed done. They made it easy to be able to reschedule when I needed to due to unexpected circumstances.

Fi
Review №12

Jennifer is kind and caring every time I see her and my labwork is always painless. She knows exactly what shes doing and is always a pleasure to speak to. She makes my overall experience much more pleasant, and I look forward to having her perform my labwork again in the future.

Th
Review №13

Was seen by Dr Le and Ms Afrose and had a wonderful check up. Time was perfect as well as Service. Thank you.

De
Review №14

Dr.Asa and Afrose is so nice and gentle. They are the best at the location when it comes to dentistry. I will only use they.

La
Review №15

My experience at this office is always wonderful! I’ve been going there since this location opened. I recieve great service and care each time I visit. The Front Desk staff ( Ana, Julissa, and Marcie) is proactive, helpful and very knowledgeable. I get all of my dental, medical, and pharmaceutical needs met here.For my Dental care: Dr.Lee and Dr.Asa are exceptional as well as their assistants and hygienists Rose, Daisy, and Victoria! They are gentle and very attentive.Medical: Dr. Lucas and her assistant Natalie are both amazing, pleasant, easy to talk to, and open minded.Bloodwork: Jennifer has such a nice touch! She’s the best.Pharmaceutical: Navid is very pleasant and proactive with letting me know when my meds are in stock or not. And super helpful making sure my needs are met in a timely fashion.Thanks so much to my ST.Hope family for all you guys do! 💕

Ir
Review №16

Dr Asa Afrose I was very glad we came here . Everyone was very helpful and nice and a very clean place . I came with my Boyfriend . I will be coming back next week so I can see the dentist also . Dr Asa …

Ca
Review №17

Marcie was a great help for me.she was patient and assisted me in getting my insurance changed so that i can see my dr.Dr Lucas is always willing to see me and Lizeth always will try her best to work me in.Ana was also able to accomodate me to get in with dental same time to make 1 trip. This place is always friendly,patient and has great customer service!

R
Review №18

Dr. Asa and Afrose were extremely gentle and patient with me during my APX cleaning. I left with my teeth looking amazing! Thanks so much 🙏🏾

Th
Review №19

Dr. Asa and Afrose were amazing!!! They were absolutely AMAZING!!!! No other words to describe. I’m very happy to have had them help me.

Al
Review №20

Super pleased with Dr. Asa and Afrose, her treatment was incredible the attention was Great thank you for the patience, her professionalism and her good treatment

El
Review №21

Awesome place from the time you walk in my experience was awesome. Jennifer was an absolute pleasure. Every one including the front desk young lady Marcie was amazing.

Gr
Review №22

I had the opportunity to meet Natalie C. and Tenisha H. These ladies were very professional, knowledgeable and definitely an asset to the St.Hope network!I also had the pleasure of meeting Jennifer. Such a bubbly personality and one of the most gentle phlebotomist I have met to day. Kudos ladies and thanks for a great visit.

De
Review №23

This is one of the best locations so far!!! The ladies on the front are friendly smiles faces. Tenisha in eligibility help out and made me feel “more than just a number” the whole staff was amazing.

RS
Review №24

I have to say that the Northwest clinic is great, Marcie, Lizeth, Natalie, Jen, and Dr. Lucas make sure that patients are well taken care of. I have followed my Doctor to the Northwest clinic and will stay with this group.. thank you for amazing care!!!!

ma
Review №25

Im star with my treatment with doctor Le and Afrose thry are very kind and attentive in they work.Thank you for all your help!

Ja
Review №26

I was very pleased with All Services Today! Overall Pleased with The Following Workers: Letci, Nicki and Dr Caston! Thanks For Making Me Feel Comfortable !

Ya
Review №27

Today I had a stomatology consultation, and for me it was a real pleasure that Dr Le attended to me, along with the assistant Afrose, I thank him very much for his attention, his explanation in each procedure that was carried out on me and that is going to be carried out on me, I am very grateful to both of you and from the bottom of my heart thank you very much

Di
Review №28

New patient at St Hope Foundation. Great service from beginning to end. Dr. Lucas and her staff is wonderful. I am glad I made decision to schedule an appointment.

Ro
Review №29

I enjoyed my visit at st hope today. Everybody was wonderful especially Jennifer this is the best blood draw Ive ever had ,.

De
Review №30

Always take good care of me everytime I attend a appointment.. DEFINITELY WOULDNT trade the entire team for no other… Especially Jennifer in the lab room.. #GREATTEAM

Ev
Review №31

Natalie c was a very exceptionally good nurse nurse she was really patient with me as my numbers were really not good today but Natalie was excellent Natalie c was excellent

Je
Review №32

I am thoroughly confused as to how a dental evaluation is $120 on your sliding scale. Just an eval, NO CLEANING INCLUDED! I wasnt told this before the appointment, but I was assured it included x-rays and a treatment plan when my jaw hit the floor. 120 for someone to tell me how much I will have to pay in the future at a community health center is INSANE! You can get all that AND a cleaning on Groupon for under $60. Dont be deceived by their name and intake for the sliding scale. They collect all your personal info & income to charge the same, if not more, than any other dentist. I emailed my intake person to make sure they entered my income correctly, she informed me it was entered correctly and unfortunately the fees have increased tremendously recently.

Ch
Review №33

Always good service, very prompt. Thank you Rose , Dr Le for making me feel comfortable. Julisa is so nice

Ni
Review №34

Doctor LeeDental assistant AfroseGreat help! saving my teeth

Jo
Review №35

I would highly recommend All the Doctors and Specialists at St Hope. I have been coming here since 2018 when I was at my worst both physically and mentally and they have made the biggest difference anyone can hope for. I am very appreciative to the staff as they are very friendly, helpful and I never have to wait more than 25 minutes before seeing a Doctor. It is always an easy transition as they offer all services from Medical, Dental, Psychiatric, Optometry and Podiatry. 👏🏾🙏🏾🤗

El
Review №36

Receptionists, the pharmacy, phlebotomist and providers are always top notch. Patient, kind and are willing to help or lend an ear ❤️

Ta
Review №37

Dr Le and Dr Rose Did an AMAZING job assisting me with my dental needs! 100% Recommended!!

Ma
Review №38

I would like to commend St Hope Northwest-Dental staff for their care, compassion and service to my memory impaired father. Dr Lee & Hygienist Victoria are a dynamic duo. Thank you ☺️

Ja
Review №39

Went in for a dental cleaning. Quick and friendly staff. Daisy was sweet. I’ll be scheduling my next appointment with her again. :)

Mi
Review №40

Great place to come. People very friendly and caring. Appreciate the help they gave me. Definitely staying here!

De
Review №41

Had a great experience today with NP Lucas and my phlebotomist Jennifer. Hope you get to encounter them on your next visit

Ro
Review №42

Dr. Le and Afrose are the best. They are so patient and a very relaxing atmosphere. Love it

St
Review №43

My uncle Jose Venancio has been coming to St Hope since 2018 he highly recommended our family for healthcare to include dental, psychiatric, podiatry and vision. My mother Maria Venancio is also a patient here and is extremely happy with the services. The front desk clerks are amazing and always willing to accommodate us with our needs to fit our availability to see doctors. My doctor is awesome and explains everything in a medical terms that I totally understand and explains prescriptions throughly. 🤗

C
Review №44

Jennifer was gentle, patient and very personable when she collected my labwork. Thank you again!

Ni
Review №45

Natalie and Meses were very friendly and helpful

Bo
Review №46

Ms.Jennifer is Great! Very knowledgeable and caring, communicates everything that she’s doing to make you aware and comfortable . Thank you for being awesome 🙂

Ni
Review №47

Dr. Le 5 star services and dental assistant Afrose.

Br
Review №48

I love the staff very sweet , especially Jennifer when she draws my dad’s blood always patient and gentle with him and always kind ..

Ca
Review №49

This has been the quickest falloff / decline Ive ever experienced from a medical provider. Only a few months ago this location was courteous, professional, attentive, and pristine. As of today, they are a carbon copy of the Greenspoint location, this is very disheartening.

Al
Review №50

Dr.Lee is caring with his patients gives confronts for his patientsDr. Afrose is caring with her patients and nice

Th
Review №51

Only recently discovered this entity and yesterday was my first appointment. I am qualified for medicare part A and B, on account of enrollment rules cant access medicare. I arrived on time, and was seen promptly, detailed history was taken and saw Nurse Practitioner. All the staff was attentive and through. I was heard and satisfied. The samples were drawn for necessary tests and results shall be posted to my record and may be accessed as needed. Prescriptions needed or proposed were written and their pharmacy will fill them and I expect to pick them up on the next follow up appointment in 2 weeks.All I can say is thank you, thank you and thanks again.

Ka
Review №52

The healthcare manager, Lizeth, was so sweet and kind to me and made me feel comfortable! And Dr. Lucas kept me with a smile through my whole exam and since I’m a prairie view college student I was a little nervous but she made me feel safe!

Da
Review №53

I know Im in great hands going to St.Hope Northwest because they always make me feel good and treat me like family.

Ar
Review №54

Had great treatment from doctor’s office , Jennifer did great blood work

Er
Review №55

Great place for healthcare! Everyone is so kind, especially Angela n Jennifer!

ZZ
Review №56

The dental assistant miss rose was very accommodating , very patient, and made me feel welcomed! 👍👍👍

Ma
Review №57

Dr. Emeka and Rose were excellent! Patient, kind, and overall amazing people.

Ro
Review №58

I came to accompany a patient and I am excited to make my appointment for my glasses when they get a vision department. I love how fresh and soothing the energy is in there. Everyone is eager and ready to help!

Ma
Review №59

I was referred to St Hope Foundation by my brother and he expressed how happy and is very appreciative because they changed his life and gave him hope that he would get better. I too share the same opinions about all medical providers as they are very good about explaining everything until I fully understand cause they time to listen and explain in a language that I can understand.

Ru
Review №60

Dr Asa and his assistant Rose did an excellent job for me and was so patient with me. Thanks

Er
Review №61

Marcie,lizeth & Natalie are always very helpful and always smiling keep it up ladies!

Ne
Review №62

Always have an issue with my veins for blood work but Jennifer did such a great job

Ch
Review №63

Jennifer is hands down the best phlebotomist I have ever had. Give this woman a raise.

E
Review №64

I have tried to be patient with this organization. I was mishandled once again for expressing myself about my care. I felt uncomfortable about the lack of support or staff for my demographic group. One front desk employee does no greeting unless she is there for “ Hispanic “ translating. I did not appreciate Nurse Angie Lucas for her biased behavior because I asked if I could be seen by a doctor who is in my demographic group. She took it personal and refused to follow up with my visit. The office manager refused to give me corporal’s information; as a result , prescriptions were generated from previous appointments. Since visiting fees are now flat fee for visit. Ok, no notice of intent for changes. Front desk employee sent me another patients billing receipt instead of my own. The pharmacy is just as stand unprofessional as the front office employees. My temperature was taken by non reliable equipment. One visit there was no proper cleansing supplies for a clean catch U/A. Nurse used no gloves during treatment. My physical was vague to say the least . On each visit they asked the rhetorical questions of mental health status with no regards to mental health resources. Medication without wrap around services to support medication therapy. Case manger informed me of information in my interview of incorrect income information for decision for fees. Office manger/phlebotomist is not patient friendly and lacks skills for both appointed jobs. I will further discuss these matters with whom it may concern. This healthcare provider has no regards for safety, adequate medical care, or training in culture competence. There focus appears to be funding from governmental sources and serviced clients.

Ru
Review №65

Wow I moved my schedule around for these fools … they called me the day of to reschedule my appointment and did not care how I felt would not see me at all today … the people who work for this company are just so unprofessional seems to this way at all locationsUpdate: I’m changing my review because They have been nicer although I was upset about that one time … Dr Lucas is very nice and the staff there as well she even made sure I had medication even when the other pharmacy at sugarland location was unreliable about about getting my medication ready … They knew I lived far but St hope NW location saved the day …I’ll keep monitoring them to see if they keep up the good work because we rely on these companies to make sure we get the help we need ..and if they do do great continuously I’ll change the star to 5 and redo the whole review but a one time deed isn’t enough at the moment to say they are the best just yet

Jo
Review №66

I HONESTLY APPRECIATE HOW I WAS TREATED AND SPOKEN TO, BY THE LADY WHO DID MY MAMMOGRAM TODAY, SHE WAS SO PLEASANT AND TORROR.

Da
Review №67

Daisy made me feel so safe and at home when I came.I never felt so alive after she was done.I can’t express how happy and grateful I am.Thank you daisy!

Pa
Review №68

Very good doctor lee and rose, the best of the best, they should have a raise, we all like them

Jo
Review №69

Jennifer is the Best! Careful and steady hands! #GreatNurse #GreatLocation

Ka
Review №70

Jennifer is always amazing, Dr.Lucas is the best!

lo
Review №71

It was a wonderful experience she was very gentle and kind

Ja
Review №72

My girl who draws my blood 🩸 is the best I love this place I’m alway treats me with care and respect ✊

mi
Review №73

Amazing people working here, really good human beings, kind people, and always willing to help you.100% recommended.

As
Review №74

This new location is EVERYTHING!!! From the front desk staff both medical and dental to the medical and dental assistant and let’s not for the awesome doctors!!! And lab phlebotomist she sweet as well!!! This location is perfect!!!

Te
Review №75

Lawrdt Geez Louise, LOVE me some Jennifer.

Al
Review №76

Jennifer so nice vibe, always amazing staff , thanks a lot

Mu
Review №77

Rose and dr Lee were great with me i felt at ease with them

Al
Review №78

Came here for a check up and completely felt welcomed. From the front desk to the Dr. If youre looking to see someone who cares with a small wait time this is your place .

ni
Review №79

Jennifer was so nice! Also the staff was wonderful!!!

Ri
Review №80

Dr Asa and afrose were great.

So
Review №81

I love how they check up on you and check to see if youre ok. The pharmacy is also great with your refills.

Bi
Review №82

I drove 48 minutes just so they can charge me $65 to confirm what I had told the dr what was wrong to begin with now they want me to make another appointment to fix the problem I knew what the problem was that’s why I made the appointment to begin with.

Ra
Review №83

All the staff were very , friendly they new what they were doing , happy with the service ...

Do
Review №84

Appsolultly love the energy of the entire staff Fast friendly efficient knowledgeable personable most of all professional and private absolutely amazing love this location definitely worth the travel and transition excited for the future services #onestopshop

Jo
Review №85

Jennifer and Liz are super nice and professional

Br
Review №86

Jennifer was great! Great care.

Da
Review №87

Great experience getting periodic dental checkup and cleaning.

Jo
Review №88

The staff is very helpful and attentive to my care. I always receive great service from this office.

Te
Review №89

They are all great like Jennifer

No
Review №90

The doctors or really good love it there

Ch
Review №91

Thank you, Daisy! Best hygienist at St. Hope.

Mo
Review №92

JENNIFER SHE IS GREAT

Fe
Review №93

My favorite location always is a good and fast service

Re
Review №94

Jennifer Is The Best At Northwest Clinic

Th
Review №95

Jellyssa an Lisa an doctor Lucas are the best

Is
Review №96

Jennifer she’s she’s great

Ab
Review №97

Great service

la
Review №98

They answer phones!!!!!! and make things happen.

De
Review №99

Always the best

AD
Review №100

The attention is EXCELLENT from the moment you walk in, both the reception staff and Dr. Hung Le and his assistant Victoria: this girl is impressive, I lack the words to describe her. The love of her profession makes her an incredible person. In each appointment he puts his maximum effort and professionalism, ensuring that the client leaves satisfied and increasingly exceeding expectations. I give her 10 ⭐️

Kl
Review №101

The attention and service provided at the clinic is of great satisfaction, they always help you with the translation and the doctor explains it in detail...the girl from the laboratory, Jenifer, has magical hands...I am always grateful and happy with the attention of the staff. All highly recommended.

Al
Review №102

Jennifer and Natalyi and Dr. Lucas buy Well, the receptionists took care of me, they were all very nice at their work, thank you for being here for me

Lo
Review №103

Thank you very much for the excellent service provided by Dr. Lee, all the staff were very professional. Thanks to assistant Rose for her special attention. I highly recommend the services of St. Hope, they are very friendly!!!

Da
Review №104

The attention provided by Jennifer from the laboratory is excellent, all the staff is very friendly and professional 👌🏼

DI
Review №105

Excellent service. Congratulations to Jennifer from the laboratory... Great human being and ideal service

An
Review №106

Doctor Lee and the assistant Rose are very friendly, the facility is very comfortable and they have very good treatment.

Yo
Review №107

Juana treated me very well. Thank you 🙏🏻

Fr
Review №108

Excellent service from the doctor and nurses on duty in front, thank you

Information
21 Photos
108 Comments
4.8 Rating
  • Address:20320 Northwest Fwy #500, Jersey Village, TX 77065, United States
  • Site:http://www.offeringhope.org/
  • Phone:+1 832-365-3380
Categories
Working hours
  • Monday:8 AM–6 PM
  • Tuesday:8 AM–6 PM
  • Wednesday:8 AM–6 PM
  • Thursday:8 AM–6 PM
  • Friday:9 AM–1 PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Accepts new patients:Yes
  • Appointments recommended:Yes
Parking
  • On-site parking:Yes
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