AFC Urgent Care Katy - Greenhouse Road

1922 Greenhouse Rd Suite 100, Houston, TX 77084, United States
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AFC Urgent Care Katy - Greenhouse Road
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Re
Review №1

I visited the urgent care due to a skin infection on my finger. This was my first time visiting the location. When I walked in the door, the employee at the front desk made me feel welcomed. She greeted me as if I was a returning patient that she recognized. I knew at that point, I came to the right place. The nurse practitioner Michelle was amazing. She made me feel very comfortable and she made sure I was well aware of what I was being diagnosed with. She took good care of me. After I was done and went back to the front, they again, made sure I was ok and let me know if I had any concerns to please give them a call. I’ve been to other urgent cares in the past, but never felt as welcome as they made me feel. I’ll definitely be back for any other issues that I may experience. Thank you ladies for everything.

Fa
Review №2

I recently visited [AFC Urgent Care Katy] and was blown away by the exceptional care I received. There was absolutely no wait time, and the staff was incredibly friendly and attentive. They took the time to listen to my symptoms and asked thoughtful questions. Im so grateful for the outstanding service I received!THANK YOU SO VERY MUCH!!!

Pa
Review №3

I was recently in a car wreck involving a bus. I came to this urgent care to get checked out as they came recommended. The X-Ray Tech Bryon was extremely helpful as well as the front desk clerks. It was quick efficient clean. I did have a copay but the visit was worth it.

Er
Review №4

Very professional staff and was in and out of there quickly. Got my tests that I needed and medication prescribed within an hour. They definitely live up to the expectations of Urgent Care. Highly recommend

We
Review №5

I didn’t have to wait a long time to be seen by the doctor. The clinic looked super nice and clean, and the reception lady was super nice to us.

Im
Review №6

I had an excellent experience at AFC Urgent Care for a sports physical. Mary tge front desk staff was friendly and efficient, and I was in and out in no time. The medical professional who conducted the physical was thorough, knowledgeable, and took the time to answer all my questions. The clinic was clean, well-organized, and made me feel comfortable throughout the visit. I highly recommend AFC for anyone needing a quick and hassle-free sports physical or any other urgent care service!

Na
Review №7

My wife absolutely loves that she can schedule through the app—its so convenient and makes checking in quick and easy. The staff is always professional, and she had seen Juliet Dontoh several times. We trust the care she provides each time she visits. While we do have a primary doctor, its often difficult to get a same-day appointment, so AFC is the next best option.  We definitely recommend AFC.

Ve
Review №8

DO NOT COME HERE! They are the ABSOLUTE WORST! They over book. They don’t even have a friendly or useful staff. The front desk don’t do anything. They don’t help you with your check in. They don’t assist with registration. They literally just have you do it all. So, while you’re coughing up a lung, basically sick and feel like you’re dying. You must complete everything on your own. Although you just informed them you can’t properly function. Yet, you have to do it all for them since they choose not to do anything. I asked for the manager and of course they claim she’s not there. I sent an email and will be calling the manager. This is ridiculous. I will be filing a formal complaint. My biggest issue is they are working the front desk and supposedly the back too. If the company can’t afford to pay for a receptionist then don’t open up at all. The wait time was almost three hours. I literally brought my mother there at 6:30. Left at 9 something. The doctors are really nice and good but it’s not worth all the shenanigans. Don’t waste your time here. I recommend going to the next level urgent. They have amazing services!

Ba
Review №9

Honestly , I think it was just horrible customer service when it came to the nurse practitioner she rushed the sports physicals. She check things on the paper that she didn’t even check on my child. She was really rushing no energy very dry. She didn’t make me feel comfortable at all. She made me feel like we were rushed. I don’t feel like that was worth $25. I paid $10 for physicals and was treated way better.

Je
Review №10

The doctor mixed up the results of my Covid and strep tests and mistakenly told me I had Covid. I got back to my car and read over my paperwork after my appointment and saw that I had tested Covid - negative and strep - positive, which were time stamped and reviewed by a nurse and the doctor. I had to go back inside and discuss with the doctor, who became defensive until the nurse stepped in and said that I was indeed Covid negative and strep positive. This interaction happened in the lobby, where anyone could hear. Overall, not my best experience at this location.

Bo
Review №11

There was no one there when I got there and the took over an hour for no reason. Customer service not good at all. The so called Doctor was un sure of what services to offer. I would recommend going to another urgent Care not professional at all waste of time.

As
Review №12

I would have to say I have had nothing but good experiences when coming to this location and the location by towne lake. The front desk staff are always friendly and it never seems like a long wait. I have even had an issue during one of my visits and it was taken care of and handled with ease. Definitely recommend these 2 facilities.

Ni
Review №13

The only good medical person is the Asian lady. I’m sincerely sorry that I don’t know her name or really anyone’s name there. honestly she is the only medical professional that takes her job serious. She LISTENS to what I’m dealing with medically and diagnoses it properly. The other so called “medical physician” lack the skills to properly help anyone (doesn’t listen). She just wants her patience to go in and out as quick as possible.

Ol
Review №14

Stopped by AFC for an emergency wound on my hand and they were able to see me right away with no appointment. The nurses were all super nice and very helpful with all of my questions. Dr. Michelle was the best coming up with a treatment plan and guiding me on next steps to ensure a seamless healing process. Will definitely be returning in the future for any medical needs! :)

Ni
Review №15

Very quick in and out process. Annoying that I had to fill out the same paperwork that I filled out online but that seems to be a thing with doctors and urgent care centers. The receptionist was friendly and offered me water on the 110 degree day. Care provider was quick and held friendly conversation to distract me from pain.

Br
Review №16

Amazing urgent care, I come here all the time when my kids are sick, they always prescribe great medicine to treat them, they are quick and kind. Great doctors and nurses! Thank you for your great service!

La
Review №17

I WILL NEVER visit this facility again in life. When you walk in theres 3people at the front desk no one acknowledged my presence. Very rude and unpleasant atmosphere. My daughter and I walked in and the ENTIRE STAFF INCLUDING the Doctor looking like WHY ATE YOU GUYS HERE? Mumbling amongst each other. One lady ask for my ID. She were very rude. Im not sure what world they thinking where living in but its not theirs. I will never recommend NO ONE to visit this facility. My daughter vital signs wasnt taken her weight or nothing. She was not touched like we were a disease.FNP Michelle Jones and Nurse Veronica Santos. I only gave this facility a one star only because they had nothing lower to rate the visit.

As
Review №18

Great experience! I went in to get my ankle checked and was greeted promptly and professionally. Turnaround time was quick but not rushed. Nurse Practitioner was sweet and educated ! Will return if need too !

Sa
Review №19

Dr. Juliet Dontoh, from the bottom of my heart you’re are the sweetest and most caring doctor I have seen in a long time. YOU WERE AMAZING! Thank you for taking great care of me and listening to me, which I haven’t really got from other physicians in the past. You took the time to listen to my concerns for my health and you left a mark on me on what I need to do for me! ALL THE KUDOS TO YOU 🤩

Am
Review №20

Thank you to the team at AFC, always friendly and knowledgeable AND fast! Waiting area, restrooms and exam rooms are always in pristine condition with plenty of soap and sanitizer nearby!

Lo
Review №21

We had a great experience at AFC urgent care, it was fast and profesional.Juliet Dontoh, FNP, was very pleasant, took the time with us and personally call to explain the lab results.We knew we were in good hands.Don’t hesitate to go there.

Al
Review №22

Paperwork was so easy to digitally fill out! The Receptionist was wonderful and very kind while walking me through my first time process! They took time to talk about my concerns and made me feel much better. Ill be coming back anytime I have a problem, Thank you for such a wonderful experience! ☺️🩷

Ji
Review №23

Staff was great very professionally and helpful. Doctor was really awesome,wouldnt mind going back to the urgent care clinic for any other medical conditions and concerns.

Ma
Review №24

I am not feel well from last one week I decided to visit this urgent care on Sunday. They medication they prescribed never helped at all today i started day 4 already been calling from last 3 days about my strap test result and condition but they said they never received strap test result back yet and want me to keep taking same medication the one never helped me at all not even 1%and giving me very bad metallic taste .Not recommendUpdate: Today is day 8 since i was seen and my strap test was done. Still heard nothing about results even after calling and checking.

Ch
Review №25

Great doctor that cared for my needs. The whole staff was nice and sweet and it was easy to get in and get out. Thank you Dr. Juliet you’re amazing.

Ny
Review №26

The worst urgent care to go to. Front desk receptionist was very rude. I took my friend there for a visit due to coccyx pain. Front desk receptionist was on a phone call, and she looked irritated. After the phone call, she did not acknowledged us. We had to actively say hi and ask for help. I proceeded to tell her the reason of the visit, and informed her possible X-ray. Her demeanor quickly changed as we asked for something out of ordinary. Granted the time was 7:48 and they close at 8:00 but this was an urgent situation. She asked what X-ray in a rude manner. She asked for an insurance and ID, which she was very short and impatient as my friend gathers her items frantically. She quickly told my friend to sit even though we had follow up questions. She was rolling her eyes and huffing and puffing the whole time. She gave my friend a hard time about her insurance. She was impolite, short tempered and in empathetic. It is very sad that we had to ask for the insurance and the ID back and had to go to a different urgent care, where we had an amazing experience. I’m glad we did not continue with the visits and thank God the other urgent care was able to help us tremendously for a last minute visit. It is very sad that their mission statement is written and clearly states to be kind to patients. We did not experience any kindness whatsoever. Oh not to mention we are also healthcare workers and we work for an urgent care we were just under a time crunch. Never send any of your loved ones there. Save your money and go to next level urgent care. They will treated you so much better than this place. Very trashy place.

La
Review №27

The front desk receptionist was rude and unfriendly, when I went in for my visit constant eye rolls and irritation. Even when I called to check on my results she had an attitude, in a rude manner she asked for my date of birth, told me there was nothing there for me and hung the phone up in my face. It was the light skin girl. Didn’t feel welcome at all. Take your money else where

Au
Review №28

The staff and doctor we extremely pleasant and made me feel very comfortable and safe. I highly recommend this urgent care if you have to come. They are top notch.

La
Review №29

The staff was amazing. Dr. Juliet was kind and very patient. Her bedside manner was exceptional. Mary was very warm and welcoming. Thanks again.

An
Review №30

The costumer service was great! We were a walk in and didn’t have to wait that long to see the doctor. Doctor Owoade was really nice and professional!

Mi
Review №31

Do not come here….absolutely zero urgency in urgent care. We are the only patient here and it’s been 2 hours for a cut to be glued back together on a thumb. Staff is aloof no communication no nothing, it’s like a ghost town and we are just waiting and waiting and waiting then to be spoken to like we are annoying them when we asked about signing out.

Do
Review №32

They were very nice and assisted me within a reasonable amount of time. Their bedside manners were impeccable. I would definitely use them again.

he
Review №33

Michelle is always amazing. This is the only Urgent Care I trust with my kids health and safety.

S
Review №34

Receptionist is wonderful, the doctor is wonderful. Wait time was very short. Was done within an hour. Had a great experience overall. Thank you and God bless this team❤️🙏

Le
Review №35

I was on my way to another Urgent care, but found out they moved so I saw AFC Urgent care and said Ill try them since I was in pain. My Experience was great Dr Jones and Staff was great very attentive to my needs. I will come to this one from now on😊

Te
Review №36

The Staff were Outstanding!! The Doctor & nurse were very knowledgeable about there job and I would truly recommend those two to be seen by my family & friends!! They took Very Good Care of me while I was there & Im truly Grateful 🙏 for being in their care!! Keep up the Outstanding work you two!!

Az
Review №37

Dr Juliet and her staff are very caring and professional. Clinic is very clean, speed of service was fast. Walk in service on a Saturday. Recommended AFC for your urgent care.

Fa
Review №38

I have visited here 3 times now with Michelle and Mary they are awesome. As a healthcare worker myself I can tell they have passion and love what they do. My experience has been great. I appreciate the excellent customer service and care. I’m definitely making this place my primary location.

Ju
Review №39

This clinic, should be checked. Im reporting this case to my insurance.2 times taking my kid, they dont know what they are doing. Just ready to get paid by the insurance. Giving medicine just by checking temperature and heart rates?. The ladies in front, think they are doing a favor. Take your business somewhere else. My son is sick, they send me a wrong pharmacy, I had to return. They said tomorrow, because it was closed already.

Di
Review №40

I recently took my son to this urgent care facility, and I couldnt be happier with the service. We were in and out quickly, and the staff were efficient and reassuring. I highly recommend this urgent care for anyone in need of quick and professional medical attention.

De
Review №41

Woke up Sunday morning with a sore throat and was able to book an appointment that same morning. I was in and out within 30 minutes with meds on standby. Dr. Dontoh was so attentive and friendly. Would definitely recommend!

De
Review №42

Scheduling were easy. Check in were via app pretty quick and user friendlyStaffing were helpful, understanding, patience and informative. I greatly appreciated preciate the help.

Ca
Review №43

Very quick and Excellent services! Receptionist was very welcoming, and the Doctor was very knowledgeable! Will definitely make this my go to urgent care when needed!

Na
Review №44

Came here to get a physical done - it was easy to accomplish with the staff here. Things were explained step by step, and I had no trouble with the process. Michelle and Ashley were great.

Ju
Review №45

Great urgent care facility! I came in as a walk-in and there were multiple patients waiting….. I was seen, Xray-ed, diagnosed and provided referrals within an hour! Very friendly and caring staff!

Jo
Review №46

Great experience. Everyone was friendly and my visit didn’t take too long. I will return again.

El
Review №47

My daughter went to the urgent care because her earring went inside her earlobe, it was a terrifying moment for both of us. The Dr. is wonderful and swift , I really appreciate that they called me the next day to check on my daughter I will definitely recommend this place to everyone . Wonderful services!!!

Ti
Review №48

2nd time going. First time was for a chest xray for work (tb). And now for my 12yo boy who is running a fever. They are still friendly, caring, kind, efficient. You can also get bloodwork done here and not have to go to a lab. My kid never gets sick so it feels calming when the people taking care of your child are kind. Thank you.

Sh
Review №49

The service/care was alright; wasnt fast intake even though nobody was there but wasnt a long wait either. The reason of giving them only two starts is their billing system. I have scanned through the paperwork (off course didnt read them word by word due to severe pain), you will be autocharged any amount the insurance doesnt cover.You wont receive any email notifications or bill but will see a deduction on your card. These people are so smart that they have you sign document electronically which states that you are giving them permission for the automatic charges. Do not sure a band card that doesnt have adequate amount for the copay.Im not gonna go back there for sure.

Va
Review №50

I’ve had to come here 2 times this past week and both times Mary has helped me she was very kind and helpful both times as well as both the NP’s I was seen by.

Ni
Review №51

Zero wait time on a Sunday. The nurse worked well with my daughter. Dr. Michelle Jones was personable. Very clean facility.

Ja
Review №52

I went to AFC after I had an accident at work, at school at Katy ISD. I tripped and hit the back of my head very hard on a solid wood door. I saw Dr. Juliet, the date of my injury, May 10, 2024, and then again on May 21, 2024. She was absolutely amazing, comforting, knowledgeable, and very, very gracious. I pray we will never need another urgent care, but if we do, we will be coming here. It’s the AFC on greenhouse, Houston, Texas.

Na
Review №53

Although, I had to go to an ER at a hospital after I got home and felt worse. I believe I received good care while at AFC. I’m not sure why I didn’t receive an antibiotic. ER covered it in the end.

Gu
Review №54

It was the worst experience Ive had, the receptionist super despot, and with a bad attitude because they told me two opportunities that were already going to be 8 and they were going to close, on the other hand the only thing they told me is that they were not going to check my chest they were only going to test me for COVID and flu, the worst experience of my life than bad attention., I arrived with a lot of Asthma and difficulty breathing.

Sh
Review №55

My experience was great!! The staff was nice, kind, very helpful as well as professional.

PJ
Review №56

I came yesterday 4/8. I had an incident happened in the evening so I came here 7:45pm- As I walked in with my friend, the girl at the front looked at us and rolled her eyes at us. She continued talking on the phone and continued counting (Closing) money.Then after she got off the phone, she asked rudely why I was here. I informed her I need a Xray done because I had fallen real hard and landed on tail bone.Girl continued to look at very rudely and rolled her eyes again, making sounds going “UGH” and just being straight unprofessional. Once I finished my registration, she said my insurance was inactive and I’ll have to pay full amount. Self pay. I informed that it is active, mind that I just birth my child and I used my insurance? She kept saying inactive so she definitely lied! I verified with the HR-employment and it is active. PLEASE DO NOT LET THIS GIRL WORK IN THE FRONT EVER AGAIN. SHE WAS BEYOND UNPROFESSIONAL AND CHILDISH! THE EYE ROLLS AND SHE CONTINUED TO SAY “UGH”I was beyond embarrassed for her despite I’ve been working in the health care field as well. Overall people have things and incident happen anytime. These situations cannot be controlled. They come to urgent care hoping they can get help. I would understand if it’s a sick visit and you wait all day to get seen.

da
Review №57

I don’t go to urgent care often. I didn’t realize their services are limited. I went in for pain in my lower groin. I should have realized these type of facilities aren’t set up for this type of problem. They were cordial and friendly at this location. If you need any minor medical attention you should go here. I followed up with my PCP. Now I’m scheduled for blood tests and an MRI. I only went to the urgent care because the pain came on suddenly and I didn’t want to go to an emergency room at $400.

Cr
Review №58

Amazing service, quick and easy! Maria and shanise are great nurses!! Makes me want to get sick just to come see them!!! ❤️

Gh
Review №59

Mary and Juliet were super helpful!! My family and I came to them for 2 days and their patient care was exceptional.

ge
Review №60

Clean and welcoming environment, staff was very professional and nice. I would 10/10 recommend.

El
Review №61

Best treatment ever, front desk ladies where really nice and Provider Michelle Jones was especially very attentive and gave good patient care.

Li
Review №62

They did such an amazing job taking care of me. I really appreciated the ladies so very much.

Po
Review №63

Thank you guys for helping me while I was in desperate need. The visit was quick, they did what I asked not what they thought I might have needed and it worked. Im 100%. Thank you ladies!UPDATE 09/2024: months later.... bad laceration.... screaming, crying, cussing and the peiple here handled the situation like PROS. They did not get offended or make matters worse for me. Much respect and appreciation🤍🤍 always in and out fast!Thank you to the PRN that also removed my stitches. You are all so kind!

ge
Review №64

My daughters throat was starting to hurt before bed last night and became mire sire by midmorning.I had to check her out of school. Being new ti the area and 50 minutes from her physician I Googled a nearby facility that would take our insurance and AFC came up. From the moment we walked in the experience was outstanding. The receptionists were very helpful and knowledgeable. The doctor was just as compassionate and gentle and pleasant. And to top it all off, I get a concern call today, inquiring on her condition, making sure shes comfortable and starting to feel better. Again, the staff and management gets 5 stars in my opinion. I would absolutely recommend this provider!!!

Pa
Review №65

Very thankful for the team at AFC urgent care of Katy. They are very kind and professional and I will recommend them to all my family and friends.

Ke
Review №66

Very clean and nice office. Super friendly staff and got us in and out quickly.

rh
Review №67

Dr.Juliet was amazing, the lady that did the vitals was great.Very good customer service.I highly recommend this office.

Jo
Review №68

Anytime anyone of my family needs urgent care, we will go to AFC Urgent Care. The doctors and staff are so friendly, empathetic, thorough, and knowledgeable. There is never a wait. We have received better care than when we went to emergency rooms and other Urgent Care. I recommend AFC Urgent Care Katy

Sh
Review №69

This place is amazing. I fully recommend it.Eunice, Marie treated me so nice. Thank you guys.

Zu
Review №70

Amazing staff! Super caring and loving with my “super scared of doctors” 5 years old daughter!

Co
Review №71

The clinic has a convenient location, prompt service and courteous staff. Doctor conducted a thorough examination and sent prescription to pharmacy in a timely fashion

Jo
Review №72

So glad that we have a closer urgent care it’s been very convenient. Staff is really nice.

Lu
Review №73

The service was really fast and efficient, the receptionist was really sweet and helped us out with everything!!

Al
Review №74

Excellent service. They were kind and attentive. Everyone was friendly. I will definitely be returning.

Ha
Review №75

This location provided top-notch service from start to finish. The staff was friendly, the facility was clean, and the medical team was knowledgeable and attentive. Highly recommend for anyone in need of urgent care!

Gi
Review №76

Great place and they actually care!! Wait time is nothing and you’re seen right away. Would recommend to anyone.

ab
Review №77

Came in for a chest xray, wait time was decent, price is affordable for selfpay patients and staff is friendly.

Ow
Review №78

Mary helped me out a ton when check in was giving me trouble and everyone was very nice and helpful. The wait wasnt bad either

Fe
Review №79

Fastest physical received ever! The ladies in the front were super nice and helpful.

An
Review №80

Clean, friendly. Efficient and quick. They empathized with me and took the time to listen. Thanks.

Ma
Review №81

Always friendly staff. Very short wait time. Effective at answering any questions you may have. Don’t rush appointments.

mv
Review №82

From the check in with Veronica to the treatment with Michelle jones NP who was thorough and gave amazing treatment. I will definitely be coming back!!

Lo
Review №83

Very friendly staff. Quick service. Would highly recommend them to others.

He
Review №84

Minimal wait, very friendly staff. I will be coming here anytime my Primary Physician is not available. Highly recommend.

Mi
Review №85

The actual provider was very sweet and helpful. The issue I have with this urgent care is the front desk staff. I called ahead to ask if they took my insurance and the woman on the phone was very short and just replied “ yea” then hung up. To add to this, when we got there the two women at the front were on their phones and barely made eye contact with us. As a whole they were both just very unprofessional and when another couple with their child came in and asked about their insurance they were very short and not helpful at all to the woman who needed help.

Be
Review №86

The staff and the Doctor was very nice and professional. The Doctor whent above and beyond her call of duty to make sure I understood my diagnosis anong other things. She was a great help. My husband and myself will definitely be using this clinic for all of our urgent care needs.

Te
Review №87

First time coming to AFC and felt welcomed as soon as i walked in . Ms. Mary and Dr. Juliet was very nice and helpful

Th
Review №88

Mary and Dr. Juliet what amazing people they really bring life to this field. What amazing service I had today .. I will come back again and again.

Sa
Review №89

Staff made me feel very dismissed with my concerns and how I was feeling and wrote off the weeks of illness I have been doing with. Bed side manner  needs a little work.

Ro
Review №90

Was warm accepting atmosphere very professional and knowledgeable about my health issues would recommend to others

Co
Review №91

They are always so kind and helpful and take good care of their patients.

A
Review №92

Wonderful experience, the staff was friendly and wait time was fast! Thank you so much 😊🙏

CJ
Review №93

They were professional and patient with me while I was freaking out over my problem. I would go again for an emergency and point anyone emergency problem their way

Ka
Review №94

First time at this urgent care my experience was excellent the provider and nurses are kind and listened to what I had to say

Al
Review №95

My son was seen at this location. Although we booked an appointment and arrived 10 minutes before our scheduled time they still saw the walk ins before our scheduled time. Even though it shows on the app we were before the walk ins. The front desk people tried to charge me a $120 co-pay even though I suppose to have a $0 copay. I pushed back and they still charged me $10 copay which I payed only because we were tired of being there and my son was hurting from his double ear infection. In the end the doctor was really nice and thorough. I probably would not return unless other urgent cares could not see us. Nothing to do with the doctor.

Fo
Review №96

Erica Wallace at the front was not professional at all. We were the only one in waiting area. One African American lady enters after me inquiring about some other front person and then her bill that she wanted to pay off! For ten minutes Erica and Michelle, NP continued to find billing no. For her while I waited. You can pay from the website. That would have been the answer. I interrupted and asked to be helped. Erica was not courteous enough to hold off on the person who showed up after us. Then she doesn’t call my son by his name and just said ‘let’s get your weight’. At that time she went back and refuse to call us back. She called me rude. After 10 minutes Michelle calls my son back. Michell comes in gets my son. She was not formerly at all. Both of them were not wearing their badge. Michelle jones, checks my son, but didnt check his stomach. She said she would do it after the tests. There was no physician on the site. Not even PA. I won’t be returning. I was not confident walking in that I would receive good care here. The personnel s attitude is a big deal. Holding a certificate or diploma or even degree doesn’t make you worthy of the position.

An
Review №97

We were really happy with our experience. People were kind. Service was quick. We will be back.

Lu
Review №98

I was not feeling too great at all and suspected an infection. They saw me early, tested me for the infection, confirmed it and sent off my script within 15 minutes. I was very impressed and very grateful for the streamlined process. Also shoutout to the man on admin who was patient with me as I was a little out of it while I attempted to write using the wrong side of a pen and kept mistaking the payment machine as having a touch screen. Thanks everyone!

De
Review №99

They were quick to get me in because my mom was in another building a couple doors down. They were prompt efficient and I really appreciated everything. Great place to go when you need to get something taken care of.

Am
Review №100

I had a great experience at this location and Mary was so helpful and extremely nice and professional!

Ch
Review №101

We walked in, didnt have an appt and there was no wait. Paperwork took 5 mins and the staff was exceptionally kind and patient. My daughter was scared and they were great at calming her worries. They did great.

Da
Review №102

Very friendly, and accommodating. Great customer service.

Ra
Review №103

Best service & great staff! Mary and Dr Juliet were so kind!

Pi
Review №104

Very lovely and friendly Staff Got my daughter in and out Highly recommended

Ni
Review №105

I was not very pleased with the front desk. The lady seemed very rude and annoyed with people.

Te
Review №106

Super fast and the nurse was nice!!! 10/10 recommend

ch
Review №107

Had a mild fever and and the doctors were very friendly and fast with service …even went the extra mile to check for any infection

Sh
Review №108

My son happy he got his physical completed for basketball and football 🏈 thanks again!

He
Review №109

Excellent service, I recommend them! The customer service and the doctor were very kind

Ar
Review №110

Good place to go to waste money and time... only thing good is they dont take a long time to get to you, but their billing department is terrible and have no hours listed so you dont know when theyre open to speak to someone. Service is average, dr was ok I guess. Overall felt like a waste, may be better off going to an emergency room. Will not be returning

Ma
Review №111

I was really impressed with this hotel and will use it every time I come to Austin for sure

de
Review №112

Horrible service! Went in sick seeking help but was denied services, they said I had to have been sick at least 10 days to get certain meds. I could have took my co-pay I paid and got over the counter meds to feel better. Very disappointed and a waist of time. Will not ever be returning!

Ro
Review №113

The staff was very nice and caring. I will go back if needed.

Sh
Review №114

Receptionist were very polite. Short waiting period.

Ma
Review №115

Doctor was very helpful, they didnt take very long and the test results came up very fast!

Tr
Review №116

The best. I would come back if I need too every time. Nice, respectful, and quick in and out.

Ha
Review №117

Great team and very professional. Stopped by as a walk in and got seen within 30 minutes.

Za
Review №118

Very good customer service dr is very nice

Lo
Review №119

The staff Mary, Raya and Dr Juliet are amazing !!! They get you in and out in no time!!

Fr
Review №120

If you have to go to urgent care, you must already be worried…well the staff here at AFC Greenhouse will definitely take that worry away. They listened to everything I had concerns with, asked a bunch of questions, and thoroughly went through what they diagnosed.Could ask for better care!

La
Review №121

Excellent service they gave us! Very friendly and everything was very fast 😌

Di
Review №122

We love going here! The staff and Dr. Juliet are so sweet. Dr. Juliet really takes her time with us and is extremely thorough. Quick in and out. Highly recommend!

Le
Review №123

I work for a pediatric practice and refer to this urgent care since theyve opened. Last night I arrived there at almost closing time and was treated amazingly. My daughter was the patient and I was more than pleased with the service from the check in to check out. Great service! Thank you so much for seeing my daughter.

Al
Review №124

Very friendly as soon as you walk in. I was in and out in under an hour. The staff was very professional.

La
Review №125

Made a 12 appointment at left at 12:45 when receptionist said she didn’t know how much longer it would be- maybe 15 mins due to 1 provider available. I wish they would have told me up front that it would be a wait. Went to another urgent care and already being seen. The office was clean and new but don’t appreciate the lack of communication

Pu
Review №126

Spent a total of 1.5 hours here. Check in was easy enough. The doctor saw me but didnt really listen nor was she realistic. I had complaints of a sore throat, runny nose cough and congestion. Ive also been traveling for work for the past 2 weeks in the Philippines and severely jet lagged. Her feedback to me was to chastise me for taking melatonin to try to get a few hours of sleep at night and to tell me to let work take a back seat?She immediately prescribes me a strep test, influenza test, and COVID test...even though my throat visibly did not have signs of strep after she looked at it. I knew I did not have COVID because I literally just had it a month and a half before. The flu or potentially some other virus could have been the issue so I dont know why she wanted to run all of these tests on me.After the flu test and the strep test came back negative, she then wrote prescriptions to a pharmacy I had not realized was not 24x7. I asked her if she could potentially have someone look up pharmacies that were open 24/7 and then represcribe the medications for those locations, but apparently they were too busy to do that at the time and they close at 8:00.Finally, when she did write the prescription it was simply for the sore throat. It wasnt exactly to address the runny nose or cough I had which were other symptoms I had brought up to her in the first place. Had she listened she would have realized this? She claimed I didnt mention it but my mother was with me at the doctors office and even noted that when we left.This is a good place to waste your time and money and potentially get some testing done but I wouldnt go here for actual medical advice. WebMD might freak you out but at least youre not wasting your money

Pa
Review №127

Amazing service. Both the MA and the NP were very kind and helpful .

mi
Review №128

The staff demonstrated a high level of professionalism and care in their interactions.

Ch
Review №129

Went by for a quick visit! Overall a good visit. However, upon arrival I was close to returning to my car.Upon entrance I had to speak to the Unit clerk...Then you are forced to write on a form the reason for your visit. Which could easily be stated while in a room. Some people are private, and I think its a bit humiliating. The rules definitely need to be revised!

my
Review №130

Mary showed great service walking me through the drug test!

Ir
Review №131

The service is good, the site is clean but they need someone who speaks Spanish to translate.

Ta
Review №132

I was very sick and Erica at Front Desk did everything to help me very professionally and nice.My Nurse was Uylosa she was so nice ask a lot of questions trying to see what was going on I like how I was treated and I had Covid.

Ag
Review №133

Michelle was super helpful, and the whole visit took less than 15 minutes. I left with a plan, and with a prescription.

Da
Review №134

Everyone was wonderful from the very caring and personable nurse who checks you in to the caring and professional Doctor. I cannot say enough about this Urgent Care facility and their staff. I honestly wish I could change and use them as my primary care Doctor.

Na
Review №135

Great staff and service ! Wouldn’t go anywhere else and everyone is so attentive. I was amazed by the facility and promptness of staff. And beats any ER I’ve been too: clean, efficient, and knowledgeable providers.

Ji
Review №136

Was having an awful morning, my daughter had strep and they did so well. Even while being difficult during the swab, the nurse was so patient and kind. Dr. Jones i believe was her name, was great. Everyone from the front desk to the nurses & the doctor were so professional & understanding!

Or
Review №137

Staff is very nice rooms are clean and their/ out time is reasonable.

jo
Review №138

For the second time coming to this place for a frog DOT test and they don’t have a certificate technician!!!!!Horrible service

Co
Review №139

Staff was extremely friendly. Wait time was horrible. Dr told my husband he was having a migraine and we told her that he has never had migraines. Blood pressure was high. She gave him a prescription for migraines. 30 minutes after taking that medication he was vomiting profusely and his head pain was worse. He ended up in the ER with a BP of 235/110 and is still in the hospital.We will not be referring this place to anyone.

Ap
Review №140

I went in for a DOT physical. The staff was super friendly and helpful. The cost was reasonable since I am not currently working with my CDL and was a self pay. I would go back for this or any other medical assistance I may need urgent care for.

An
Review №141

The service was excellent. It was an easy check-in. The service fast.

Mi
Review №142

Love this place! Affordable, patient & polite

A.
Review №143

Very nice and helpful clinic highly recommend!

Am
Review №144

Super helpful and quick to service! I didn’t get the nurses name but she was bubbly and fun to talk to. Doctor was also very pleasant.

la
Review №145

Great customer service! Service with a smile

Mi
Review №146

Awesome ladies at the front desk! Very helpful and enthusiastic!

Le
Review №147

Excellent and fast attention, the medications that the doctor prescribed were 100% effective, the truth is that the staff is very professional

Si
Review №148

No wait time! Friendly and quick staff. I was checked immediately and was in and out the clinic within 20 mins. Everything was a breeze. Will definitely be back here if I need an urgent care.

mi
Review №149

I was waiting a long time, I expected a doctor to see me but a nurse checked me.

Ai
Review №150

The best attention ALWAYS, thanks so much to the all of the staff.

Cl
Review №151

The ladies were friendly and got great care. A little long wait to fill out paperwork and wait for insurance to respond and get cost.The location was close by and I would go back if I needed them again.

Ra
Review №152

Fast, efficient, friendly, and very good care.

ab
Review №153

Veronica and michelle were so nice and quick to check me in!

Ma
Review №154

Quick and easy with great customer service

je
Review №155

Quick, great first experience. The staff was friendly, helpful. if I need urgent care services again, I will go again!

Re
Review №156

Wonderful place! Quick service, nice, helpful staff, and I feel a thousand times better now.

We
Review №157

Never got an exam. Head still hurts like ever

Ma
Review №158

Great fast and friendly staff experience

Pe
Review №159

Had pleasant experience at this Urgent Care Facility. The staff was very welcoming and courteous and Dr. Michelle Jones very professional and caring. As A veteran, I highly recommend this facility!

Fa
Review №160

Fast and very caring services. Will use again.

Sh
Review №161

Had a good experience. Helpful and also affordable.

Mo
Review №162

I highly recommend AFC urgent care. I went in after work and was out in less than an hr. The staff and healthcare provider were all very helpful and friendly. The clinic is very nice and clean.

Ru
Review №163

Great friendly service! Waited maybe 5mins before they took me back, and only took 15mins before the doctor came to see me. Very quick in & out and the doctor was very well experienced.

Le
Review №164

It was great went in and out very quickly!!

El
Review №165

Visited this location 04/13 and received amazing care. staff were super friendly and professional, was in and out in about an hour. will return if needed!

Tr
Review №166

Mary and Eunice was awesome. Thank you ladies !

Br
Review №167

Great customer service. Staff made visit easy and I felt my needs were met.

Ma
Review №168

Very smooth experience. The staff was super friendly and the doctor was very caring.

Ve
Review №169

Quick, cheap, and near by. Sent it to my teammates.

Ro
Review №170

Thoroughly impressed with the services I received. Very knowledgeable staff who got me feeling much better.

du
Review №171

Stopped in for a drug test... I was in and out in no time!

Ra
Review №172

Professional, respectful and extremely helpful! Thank you!

Sh
Review №173

I went to AFC Urgent Care for the first time. Everyone was friendly, professional and helpful. Thank you.

Kr
Review №174

Mary and Juliet were very kind and caring.

Pe
Review №175

Efficient operation. Alison was an excellent receptionist and sn equally good vital statistics takerDr was understanding and took appropriate action

Sh
Review №176

Easy check-inNurse friendly and helpfulDoctor was caring and compassionateHighly recommend!!

Sa
Review №177

They were very nice and professionally.They took care of us very well. I highly recommend this store.

su
Review №178

Place was so new clean all crew front desk girl nurse and doctor all lovely friendly and professional and helpful I done quick and easy

Sa
Review №179

The wait was entirely too long, especially when it was almost empty.

Sa
Review №180

Excellent service. Super fast. Very professional. Place is clean

Ca
Review №181

They were fast with excellent diagnosis of the problem.

Je
Review №182

Staff and establishment was amazing! Brand new, very efficient, found my new go to Urgent Care center!! Thanks for taking such care of me!!

Na
Review №183

Great care by a very dedicated and professional staff. Highly recommend.

Ra
Review №184

Very friendly staff, brand new facility, took great care of me. Quick in and out highly recommend.

Ki
Review №185

Went in because I was feeling a little bit under the weather. Staff made me feel welcome and took very good care of me. Wait time was not bad.

Cl
Review №186

Without a doubt would we recommend AFC UC. Always so help and able to provide my family with the care and attention they need. I definitely recommend this AFC UC!!

Wy
Review №187

They were very friendly.

Ti
Review №188

Fast service and great customer service!!

Da
Review №189

Very nice staff, excellent service

Gl
Review №190

Fast excellent service. My son is autistic and the nurse was very attentive and mindful to him.

El
Review №191

I visited this establishment and was attended to in a very timely manner, staff was very friendly and knowledgeable. I definitely recommend this facility!

Al
Review №192

AFC Urgent Care has great staff and are very welcoming.

Ad
Review №193

Awesome employees and quick service

Cr
Review №194

Dr is so kind and knowledgeable

Sa
Review №195

Fast DOT checkup, great staff. Thanks

Ro
Review №196

Great service but the direction on how to check-in is not so clear as a first timer. Overall, 4.9.

Ni
Review №197

The best urgent care to go.

Tr
Review №198

Good and Friendly staff there. If the boss reads this I recommend you give them all a raise in pay. They deserve it

Ma
Review №199

Everyone couldnt have been nicer or more helpful. I appreciate all the staff

Information
10 Photos
199 Comments
4.4 Rating
  • Address:1922 Greenhouse Rd Suite 100, Houston, TX 77084, United States
  • Site:https://www.afcurgentcare.com/greenhouse-rd/
  • Phone:+1 281-225-0101
Categories
Working hours
  • Monday:8 AM–8 PM
  • Tuesday:8 AM–8 PM
  • Wednesday:8 AM–8 PM
  • Thursday:8 AM–8 PM
  • Friday:8 AM–8 PM
  • Saturday:8 AM–5 PM
  • Sunday:8 AM–5 PM
Service options
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Planning
  • Accepts new patients:Yes
Parking
  • On-site parking:Yes
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