Beverly Hills Urgent Care

Really unhelpful receptionist - I had a cut on my pinky and without even looking at it she told me they can’t help me and I need to go to the emergency room. Then she told me no urgent care in the area takes HMO insurance. I walked 3 minutes down the street to Exer and was helped with no problems.

This guy was not good. Charged 70.00 for a Covid test when I clearly had shingles( went to emergency room after this visit). Waste of time

I go here once a month or so. The doctor I see has great bed side manner and the staff is very cordial. Please note, there is a $5 charge for debit/credit transactions. At one point, the Urgent Care asked for a same day covid test. I havent been asked in several visits, but I always make sure to have a negative test result from the same day before my appointment.

Took my son here after he fell at daycare and got a pretty bad cut on his forehead. Waited for over an hour before seeing the doctor, who took one look at the cut and told us he couldnt stitch it and wed have to go to a plastic surgeon.We then didnt hear anything from them until we received an $300 bill. They waited until just prior to 90 days past our visit to send it out, and made sure to note in the letter that they would send us to collections if we hadnt paid within 90 days of the visit. They also called us the day after we received the bill to again threaten us with collections.Basically, they didnt provide any healthcare services at all, waited until the last possible moment to notify us of their charges, and used the threat of sending us to collections to extort us into paying quickly instead of contesting the charges in any way.This place is everything thats wrong with the American health care system. Lawyers bill more fairly than they do.

UPDATE - After another conversation with my insurance company I have this information.The charges that were billed to my insurance company were, $350 for an Office Visit (new patient) $198 is allowed through the contract, and $800 for Treatment, $213 is allowed. As mentioned below the treatment consisted of a saline rinse and bandages.Officially their charge of $411.36 is within what is allowed by their contract. But does that make it right to charge that much for the type of services rendered?____________________________________________________________________My daughter cut her finger and we brought her in for possible stitches. The cut couldnt be stitched so it was cleaned and bandaged.Knowing full well what my insurance would and wouldnt cover, we were charged for the type of visit that wouldnt be covered. We paid $120 that day, and we are now responsible for $300+ for a saline rinse and some gauze because of the way the visit was coded. My INSURANCE company told me to have the doctor recode it and then resubmit. The doctors office is UNWILLING to do this and has threaten to send my account to collections after only having sent me a bill barely a month ago.After a phone call with me, they called my daughter and threaten to hurt her credit if this isnt taken care of immediately.Clearly we wont be going back there - are you willing to take a chance?????

Walked in today with extreme case of poison oak poisoning. The desk person was efficient and nice, Dr. Safvati was friendly, a listener, efficient, professional. This is the BEST urgent care experience Ive had by a mile. I will consider him for my personal MD.

I had a visit back in June for a terrible headache. Dr. Safvati suggested I get blood work done and billed my insurance. A few months later I was billed a second time for my copayment. After calling the lab and the urgent care a couple times to explain that I had already paid my copayment, I was at a loss. The lady that works at the urgent care front desk just said that they were closed and that she had no access to system. I found the place and staff to be unprofessional.

If you are going for a Botox treatment you won’t get what you pay for. The Botox we received here felt like water. We called and complained and got a retouch that also felt like water. Me and my friends won’t be coming back again, sadly. We really like the doctor but not the Botox.

I went in for a covid test last week. There was no communication during the 3 hour wait and no medical history taken, zero questions asked about why I needed a covid test.The nurse walked in the room and didn’t wash her hands or explain or ask anything. Just asked me to tilt my head back and not move. She only swabbed up one side of my nose.Negative results were given 20 minutes later. Cost $175.Super unprofessional, not clean and poor experience. I don’t trust the test result either. I have classic covid symptoms.

Unfortunately the phone operator could not understand and explain their Covid-related practices (such as whether or not they separate patients with Covid symptoms from those without to reduce infection)If anyone has information on this could you include it in your review? This is valuable information for prospective patients. Unfortunately I will have to give my business somewhere else for now

I have been going to BHUC for over 5 years. Even if I walk-in I rarely have to wait more than 5-10 min. The staff is not just courteous but works to push your medication through the approval process with your insurance company. They are also happy to call in your prescription to local pharmacies so that your script can be ready when you arrive at the pharmacy moments later. Dr. Safvati looks at the larger picture of your health, dietary habits, lifestyle etc... to look at treating the larger picture rather than just the symptoms. I use him as my General Practintioner vs. just Urgent Care.

Unprofessional,unfriendly, and lethargic staff. Long weights while clinic is empty. Worst experience at an urgent care ever. Save yourself go somewhere professional. And the clinic was not clean.

I thought this place was great! They saw me immediately and were very professional and efficient. The doctor gave me great tips! The next day I got a follow up call as to how I was feeling, shows they really cared.

DO NOT GO. They do not treat you, will just say you are fine and then collected money even when my insurance sent proof that I did not owe anything. I have called 10 times so far and each time they have made an excuse on why they can not refund me.

A doctor has to be pretty special for me to bother writing a review. Ive never had a better, more interested doctor work with me. Ive been coming here for about 5 years and have never had anything but excellent service and care.

Horrible, horrible, horrible place. They told us our insurance was accepted there only to be told later that it wasnt and now theyre trying to bill us almost a $1000 for a simple check-up. The staff is very unprofessional and rude. Theyre clearly a private provider with intentions to take peoples money. DO NOT VISIT THIS CLINIC. Im reporting them to the better business bureau.

Dr Safvati is a fantastic doctor with excellent bedside manner. He is thorough and many of my clients have treated with him and have always been very pleased with his services.

Really liked the Dr. Safvati, he was thorough and explained everything. The kind of interaction that leaves a sense of trust towards the doctor.

I had call to talk to the statement department and got this ladie called LATONYA, that was really rude with me. Im wondering if this people pass to a training before they deal with people. specially the ones that may be is not feeling well, since this is a Urgent care! so disappointed!

This place is the best. I have had a few injuries over the last couple years and the staff and doctors are extremely professional. I highly recommend coming here before going anywhere else.

Wont answer the phone during business hours or they repeatedly answer and hang up. Explains all the bad reviews - what a nightmare they must be for existing patients. Wow !!!?

These guys are really good. Excellent physicians. Caring nurses. Dr. Mike saved my life when I got pneumonia.

I love this place,Dr Safvati was great.Recommend if you need

I couldn’t be more disappointed with this place. I came in with bronchitis and I sat in the waiting room for an hour. I had to pay for co-pay to just sit in the waiting room. Go anywhere else but here.

Went there today for the second time and Im very pleased with the fast service and kind treatment from The Dr.

Great staff and doctor! Always able to make an appointment and they get me in ASAP.Thank you!

The kindest, most wonderful doc and staff.

It is 2015 put your hours online!

I called to ask for help for the child, I asked if there was a translator, but the girl just turned on music for me and disappeared (((disgusting! Same for your children!!