Island Reproductive Services

237 Richmond Valley Rd, Staten Island, NY 10309, United States
Appearance
Island Reproductive Services
Comments
Ga
Review №1

Doctor Knockenhaur and his staff are the best and most professional! They have made my experience with them so lovely. I recommend him to anyone seeking fertility help! I wish he could be an OB!

Na
Review №2

I began seeing Dr. Knochenhauer in October. I always say the face of the office is the front desk and Jackie in the Richmond Valley office and Lori Ann in the Clove Lake office have been the best. So very welcoming, comforting and helpful with every question both in person and when calling. Shannon in finance sat and took her time and explained every single option with and without insurance.Dr. K has made a very difficult journey that much easier with his expertise, realness, guidance and comfort. This is definitely a profession where there is no sugar coating so although my initial results were upsetting to me Dr. K was already game planning as he was handing me tissues comforting me. As I entered two different procedures his positivity and explanation of what was going to happen eased any anxiety along with the anesthesiologist being top notch .The biggest thank you to nurse Katie Melissa and Karen the fertility angels as they have been patient with every call to me and in person meeting. They explain each next step and pick up the phone for any and every question, especially when it came to medicine/shot questions.Erika in the Clove Road office made 6:30 am blood draws quick and easy along with every single sono tech who make it quick and painless.Although I just began and still in my first round of IVF I couldnt have chosen a better doctor or staff to be helping us.

Pa
Review №3

My husband and I came to see Dr. Knochenhauer in the fall of 2021. We are so eternally grateful to him and the staff at island reproductive for leading us down our fertility path. We delivered a beautiful, healthy, baby girl this past Wednesday. We are completely over the moon and owe the success of our pregnancy to Dr. Knoch and the staff of Island Reproductive. We only wish they could have delivered her too!

Ca
Review №4

I came to see Dr. Knochenhauer after seeing three other specialists following my preterm labor. He was very sympathetic and provided me with the informed consent that I have been searching for during my ordeal. He provided with a complete care plan and answered all my questions as well as those of my support person. This is the best doctor/patient relationship that I have had in over 30 years. I look forward to my next visit with him.

Je
Review №5

My husband and I have been trying to have our first child for four years. Honestly we held off on seeking professional consultation for infertility due to my health issues and all the horror stories that we’ve heard. We were at the point that if results came back too invasive then we would take some time to heal and possibly adopt in the future.After some research, we reached out to Dr. Traub. We figured it wouldn’t hurt to go to the first visit. From our first consultation we could tell Dr. Traub was genuine, kindhearted, and authentic. We truly loved his honesty and putting things into detailed perspective. In September 2021 we had all necessary check ups, bloodwork, and tests for both my husband and I; we spoke about our potential options. Late November 2021, we had our 3rd failed IUI. We then had the choice of taking a break, another IUI, or our first round of IVF. After much thought, we decided to do our first round of IVF with complete hesitancy.Luckily, Dr. Traub and his staff/team are absolutely amazing! Any questions or concerns they were there to respond with care (even over the phone or through email). The training on how to administer shots was very helpful as well. Late January 2022 eggs and sperm were retrieved. After all testing only 1 embryo was considered viable. With this emotional rollercoaster, my husband and I agreed in taking a fertility break after this round. March 1st embryo was finally transferred. Staff and Traub informed me of some success stories of only needing one great embryo, but mentally at that time I was preparing for the worst. With great patience, love and science my one embryo stuck! I’m currently starting my 5th month of being pregnant. We are still over the moon! All’s healthy and well!I know every person’s story is different, and I remember reading billions of reviews (being skeptical). My only suggestion is do everything at your own pace, if you have questions then ask, and don’t hesitate to at least make that first visit. Thank you Dr. Traub and team 💗

Ca
Review №6

I came here after a long fertility journey, after a miscarriage, 2 years of trying to conceive and after seeing 2 previous Infertility Specialists and I am so THANKFUL I found them! Dr Traub was so supportive and always answered my emails and questions instantly, no matter what. We did an IVF treatment ( my first ) which unfortunately didn’t work. Dr. Traub called me up himself to make sure I was ok, which I really appreciated. I had my faith in him and the second transfer worked, thanking God ( and science) for allowing me to currently be 7 months pregnant at the moment, thank you Island Reproductive. I truly believe that God gives them the guidance & expertise in performing these IVF treatments so perfectly , with so much care. I can’t thank you enough!

an
Review №7

Dr. Traub and his entire staff are the best around! From professionalism, punctuality, respect, understanding, compassion, and overall thoroughness, I have never come across a practice like them. This is my second time around using Dr. Traub. The first time I traveled over an hour to do so and it was beyond worth it. He is a miracle worker, hands down. Highly recommend.

Ti
Review №8

We first met Dr. Traub and his AMAZING staff in 2017. He and his staff not only helped me to treat the effects of previously undiagnosed endometriosis, but also guided us through our successful journey of bringing our dream of becoming first time parents to fruition. They explained everything in detail and answered all of our questions with joy and compassion. We have just reconnected with Dr. Traub and his staff to assist us with conceiving baby #2. I not only trust them completely, but am so happy to be working with them all again as we can tell that each and every employee (Dr. Traub, Leslie, Shannon in billing, the nurses who guide you step by step with all medications, to name a few) each not only provide you with unmatchable service, but also support you in any and every way along your journey. I would absolutely recommend them to anyone who is looking to determine if fertility services are necessary as well as those who wish to embark on becoming a parent with a group of people who truly care about taking every measure to facilitate your parental dreams in a way that relieves you of the stress normally associated with the process. Thank you all for what youve done for and with us and others. Your work not only matters, but is truly appreciated. We are grateful to be able to work with you all again!

Is
Review №9

The Team at Island Reproductive are warm, friendly, responsive and professional- they have made a tremendously challenging time, less challenging by being kind and on point. From explaining the process to answering any & all questions, at all times, with a smile you can feel even through the phone! They have managed the process and expectations beautifully.

Ch
Review №10

I cannot share enough kind words about this place. When my husband and I walked in back in October (2018), we were welcomed with open arms. After having two cervical procedures, I was rushed by my oncologist to try and get pregnant ASAP as I’ve never gotten pregnant. (PCOS). At our first appointment, Dr. Knochenhauer spent almost an hour with us going over every single detail of my past, present and our hopeful future. He asked all the right questions and let us ask anything and everything we had on our mind. We knew right away we had found the right specialist and office. I had no idea what I was getting into before starting our journey but these people couldn’t have made it any easier for us. They became like family to me. From the front desk, to the ultrasound techs, to the phlebotomists. I can’t find a single fault with anything or anyone here. After 4 months of treatment we are pregnant! Everyone here held our hands the entire way through. I’ve had so many questions this entire journey and I was never rushed off of a phone call or made to feel like I wasn’t important. It makes me so sad to have to leave since we are now pregnant and move on to a regular OBGYN. But I without a doubt recommend this place to anyone trying to get pregnant that’s struggling. You absolutely will not regret it. I owe these people everything. And when it’s time for baby #2, we will be coming back here.

ch
Review №11

I have been extremely happy with island reproductive. DR. TRAUB Is great. I went to 2 fertility clinics prior and they were awful. I would highly recommend Dr. Traub to anyone.

Ch
Review №12

Dr. Knochenhauer and his staff are very nice and explained everything with clarity and ease. Highly recommend anyone who has questions or concerns with fertility.

ma
Review №13

Great experience at the office. Bad experience with staff and billing.

Va
Review №14

Wonderful staff!! Thank you so much everyone for always accommodating me 😊

Information
1 Photos
14 Comments
4.7 Rating
  • Address:237 Richmond Valley Rd, Staten Island, NY 10309, United States
  • Site:https://ivfny.org/
  • Phone:+1 718-948-6100
Working hours
  • Monday:6:45 AM–6 PM
  • Tuesday:6:45 AM–8 PM
  • Wednesday:6:45 AM–8 PM
  • Thursday:6:45 AM–5 PM
  • Friday:6:45 AM–5 PM
  • Saturday:8–10 AM
  • Sunday:8–10 AM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Accepts new patients:Yes
  • Appointments recommended:Yes
Similar organizations