ARCpoint Labs of Birmingham

Great service. I needed a specific COVID test and form for re-entry into Japan. They discussed all of the options with me in detail. Timing is a major factor for traveling and they were able to guarantee same-day results. Staff was friendly and efficient. I even asked them to re-issue the form and they did it very quickly. I had a great experience from start to finish. Totally recommend.

I really appreciated the courteous and accommodating staff person who worked me in. Their process was streamlined and felt safe. The test was not painful, and they called me with results within 2 hours. They did seem to be short-staffed, but the folks that were there worked hard to keep things running smoothly.

I went to ARCpoint for a COVID test last Friday and the process was seamless! The receptionist, Amy was SO friendly on the phone when I booked my appointment. When I came in, I waited for just a few minutes and quickly got tested. Kim, who administered my test has an excellent bedside manner and was also very kind! I received my results the same day within an hour. This was truly a wonderful and stress free experience!

The fastest appointment I have ever been too. I was tested for COVID here twice. I was not in the facility for more than 10 minutes from the time I walked in to the time I walked out. Everyone was very friendly and I had no issues. Would definitely recommend.

The team at ARCpoint Labs was awesome. I contacted them on the weekend in a panic because my COVID test results from another provider were not in and my international flight left at 1:00 pm on Monday. The on-call technician set my mind at ease and confirmed that they could get this handled Monday morning so I would miss my flight. They did everything they said and had my results to me with time to spare. I have shared this story with many travelers and will continue to do so. I highly recommend ARCpoint Labs!

I highly recommend ARCpoint Labs of Birmingham. They are quick, efficient, and welcoming. They stagger their appointments so you are not sitting in a waiting room full of people waiting to get a Covid-19 test. They also give you all the information to file your insurance for the fee. Best of all, results by the end of the day! I was so impressed that I shared their contact information with the entire staff where I work.

The owners came in on Christmas Eve so that myself and others who needed proof of negative Covid test to fly could get tested when nowhere else was offering tests on Christmas Eve or Christmas. They were helpful and even offered their personal phone number to contact if there were any delays in receiving the test results. Thank you to them for their selflessness!

I went here a urine screen and was initially treated great by a young man that took my sample and acted professionally.Unfortunately upon calling a week or so later was greeted by a very unhappy, frankly rude female receptionist. I asked if there was a result for my test and she then mocked me saying, “If didn’t pay for the screen then they own my urine” (laughing in condescending tone).I understand that these offices have no incentive to treat their patients with respect because companies usually pay for their services; however, it was unusual to be treated disrespectfully out of the blue by a stranger that was probably having a bad day.Good luck if you are an employee having to deal with this company. 👎🏽👎🏽

Scheduling was quick and easy. I called in the late afternoon and was able to make an appointment for the next morning. At the time of my appointment, was very easy and fast in and out.

I made an appointment the same day and was in and out quickly. The professional team at this office made me feel welcomed while considering Covid walk-ins at the same time.

The staff was professional and efficient! It couldn’t have gone any better. Appointment at 10:00 and I was told results would be available by 430. I had an email with my results within two hours.

I went to this facility to have labs done. I was sent here by my doctor. The company charged me a fee that wasn’t supposed to be charged, did not complete all my labs, did not even have all the labs that were requested by my doctor. My doctor then reached out to them advising me that they were not supposed to charge me anything. Was advised that they were to be issuing me a refund to call them to go pick it up and was treated horribly as if I had done something wrong. The lady who answered the phone had a nasty attitude and talked sassy to me. I don’t recommend this facility nor would I ever visit here again.

The only place I found on the weekend to give me a rapid Covid test for travel. Really appreciate the quick response time to schedule my test. Results were also quick. Excellent service.

They were incredibly flexible with accommodating my travel PCR test when short staffed. I was really impressed with their customer service. Great place!

Went there for Covid testing. It was clean and felt safe. I was in and out quickly. The staff was friendly and professional. I got my results within an hour. I highly recommend this testing facility!

They were easy to get an appointment with, quickly got us back when we arrived, and got our results back same day. Would definitely recommend them and use them again.

Front desk receptionist was new but friendly. Male nurse who gave my 4 year old the Covid test was friendly. Im not certain he went far enough up her nose for the test, but Im not a nurse so I trust the process.

Highly recommend/great people. Friendly staff, flexible appointments (even on New Years Eve), and quick turnaround on test results.

Everyone there is very nice! Everyone knows that having to get tested for work is no fun. But it’s a must. They do not look down on you, they treat you with respect.

Great experience - Prompt, professional, courteous and timely results. Makes no sense to try and save a few dollars and deal with the zoos at the doc in the boxes when you can come to ARCpoint Labs. You get what you pay for!

Super quick and great service - super easy to get an appointment too. Great experience!

Wonderful people who are very friendly and professional!! I love Amy and Molly!! Thankful for how fast and efficient they are!

Courteous, efficient, Safe, wearing masks and scheduled our appointment to maintain social distancing, reasonable prices. Mailed our samples off and they arrived at the laboratory right on schedule.

Easy to make an appointment. They get you in and out fast. Staff is very friendly and helpful. Great experience.

Staff very friendly and professional. No long wait times. I would definitely use them again.

Everyone is friendly and accommodating when I have to leave work to test. They have me in and out quick and are prepared when I get there.

Very courteous and professional. We were in and out in just a few minutes and the results of the test was emailed to us before the end of the day.

Went in for a antigens test. They tried to talk us out of it to do another test that cost 2x more and refused to put through insurance! They even crossed out the Test the Dr ordered on the official order and put the test they wanted to run on it. Very unprofessional. We walked out and went to Labcorp.

I took my son here for lab work. We were in and out quickly! Great customer service. I highly recommend!

Extremely quick to get results and very courteous staff. Would not hesitate to use them in the future.

No issue with staff or testing experience. However, the blood alcohol testing is pointless. It is not FDA approved. So if someone, say, sets a record with their score, they will just argue that its not FDA approved & it wont be acknowledged in court...even with receipts of alcohol purchases. Just FYI.

They knew i was there for a hair drug test for my job and seen i had short hair but didnt say anything till i waited a hour to get called back.

Quick service...I was in and out in around 10 minutes. Professional and friendly staff.

The staff were very friendly. The facility is nice and service is fast

Staff person did a great job. It was painless. I was taken on time. Clean office.

Great experience- friendly staff was very responsive to my needs! A very well run office!

Very professional and friendly staff. Excellent service. I was in and out in no time.

You had 2 lab techs to deal with the crowd of Shelby County “random drug tests”. Last time you only had 1 and the wait was not good!

Very professional and respectful got the job done quickly and efficiently

Very nice staff, super super quick testing and results in 48hours as promised for RT-PCR

In and out quickly. The workers were very nice and very professional.

Short wait, super nice people. In/out quick. Highly recommend.

Such a pleasant quick pop in for labs! Short wait and actually fun (staff I mean)😉

Friendly and outgoing staff. Speedy results. Very positive experience.

Fast & efficient. Had my Covid PCR test results back within an hour.

Everyone in the office is always so nice! Love how quick they are!

Easy, right on time, rapid antigeng Sophia test with result after one hour and half

Great team, amazing service and even better pricing. Highly recommend.

Fast friendly efficient service provided for a COVID test. Thank you so much.

They went above and beyond to get us quick results for our trip. Thank you do much

Friendly Staff, Quick and Easy. Got in and out of the office fast

I appreciate how accommodating ARC was on short notice. Friendly folks and extremely helpful.

Had a great experience at ARC point labs! They took great care of my family!

They were very professional, friendly and timely.

Very nice and on point I was in and out in no time very professional.

Very professional. Didn’t skip a beat to provide education and make me feel comfortable.

I was very pleased with ArcPoint! I was in and out and the staff was amazing!

Awesome people. Quick and easy. In and out testing. Quick results.

They were very professional and quick.

Very fast and answered all questions quickly and thoroughly

Fast in and out. Staff very friendly.

Very easy and quick test - and results emailed quickly!

Very knowledgeable people professional and quick.

Fast, friendly and great communication, highly recommended !!!

Kind and professional staff, quick testing and clean environment.

A little expensive, but great service and timely results.

Timely friendly professionalTesting with results expedited to our cellphones

Knowledgeable, professional and prompt! Gr8 experience!

Highly recommended. An extremely high standard of professionalism.

Fast simple and very helpful staff.

Easy in and out. Courteous staff.

Super quick and friendly!

Professional, fast, friendly and efficient.

Very professional and quick.

Quick, reliable screening services!

Fast and great service!

Excellent service and staff

Very willing to accommodate.

Excellent phlebotomy here!

Good and fast service

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