Access Servicios Mdicos LaVillita

Dr Gary Barsky will speak into his phone for speak to text and speak to me at the same time to save himself some time to write in notes. Whats odd though is he would recommend me specific medication but was misspelled on the notes because he was using speech to text. Then also said he went over risks of treatment we literally did not get into depth about risks. Then my prescription was denied by the insurance. Leaving my doctor to send the pharmacy an alternative. Its been about 1 week, Ive tried contacting him and receptionist leaving him a message but no updates. Im calling the front desk but they will answer and hang up the phone. Honestly like other doctors of mine had way more care about me and text me back or update me about my problems within 24hrs. Not sure why this place I was referred to. I waited 3 months for my appointment. Cancel your appointment and dont waste your time.

Today I arrived at 10:45am for my appointment at 11:15am, it’s 1pm and I was not seen so I walked out, horrible experience, not the first time but definitely the last time. There were 2 people waiting in the lobby when I arrived, 6 waiting in line behind me, and all were attended promptly before I was sent to the back to wait for another hour!I live a couple of blocks away, I regret enrolling here and advocating for this place, this is the 3rd time this happens. It’s sad Dr. Bretts multi tasking every 5 minutes with patients. Our community deserves much better.Unfortunately, this is a reoccurring issue so please, don’t bother responding to this review and avoid this place at all cost.

I’ve been seeing Dr. Carolina for the past 3 years now and have always received excellent care. This care begins with the receptionists checking me, and the medical assistants scheduling my next appointment after my visit. The medical assistant, Martha is always kind and respectful as she helps provide care.

Many years of coming here . They need to work on calling people on time and honestly with all my respect but some nurses need to work with their “good morning” and maybe fake a smile if possible. On top of everything I do have to say there’s always one nurse “Sarah” no matter what she’s always smiling and giving positive energy, always saying good morning no matter what she always has a smile. Some of these nurses need to learn from her . Thank you Sarah for always giving the best energy possible even if you’re walking by .

Dr. Carolina Ayala is an excellent doctor. She is simultaneously efficient, passionate, humble and truthful. Her devotion to the care and welfare of her patients is exceedingly admirable. I truly value everything she does as a physician!Super grateful to have her as my doctor!

Very unprofessional. There was a mix up about my phone number and I could hear them talk about it through the door with attitudes. Then to hear the doctor say “I don’t have time for people who can’t use their phone just get an active number.” Just before coming in they just had to throw in some jokes beforehand. Talk about them blowing a small situation out of proportion. Can’t trust those people with my health if they act like that.

I’ve been coming to this clinic since I was younger and have always received exceptional service. From the doctors to the medical assistants. Piedad, is a kind and professional medical assistant that I always have helping provide my care. Thank you Access for being my primary care clinic.

The security guard so rude never had an issue. This is the first time ever. No good morning and just approach me if I had a placard on my card. He was sitting down in a laid back position which is unethical. As I was proceeding towards the entrance with my kids he began talking about me. Unacceptable behavior of this individual. I really hope something gets done about this.

Dr. Arora and her assistant Breda like always very professional and kind.They always answer all my questions and explain everything.But most importantly, they always hear me.All Access doctors and staff have been awesome to me and my family.Thank you.

Please, this is an emergency do not visit the dermatologist here. Dr. Barsky he is very unprofessional. He hates his job and you could tell because he treats his customers with the worst respect you can ever imagine. He does not like typing on a computer and prefers to talk on a computer. He gives out no notice of when he’s going to speak and my mom said something to me and only me and he got up in my mothers face to say would you like to type and my mother said “no” and Dr. Barsky told her “then to stop talking then”. I mean, who does that? Please don’t visit this guy. It takes like three months to have an appointment here.

I love this health center they’re all very nice and helpful but I want to give a big Thank You to Dr. Ali the best Doctor ever and also Mar she was wonderful with assisting me over the phone.

You have to wait in line for over 30mims just to check in! The lady behind the counter will pick up the phone before attending to the people that is in her face! They are not friendly what so ever! My doctor moved to this location but I’ll be finding a new one I can’t keep dealing with this every time!

I called this doctor’s office on behalf of my mom to request a refill on a medication. The medical assistant,Jazmine, that answered the phone said she would help take care of it as soon as possible. She was very pleasant and professional. The refill request was completed in a timely manner and she even gave us a courtesy call to let us know it had been done. Thanks for your services!

I understand why they have such a poor rating nobody there is professional everybody got an attitude even the doctors ANNDD security!!!! Hopefully this was my first and last time that I have to get check here for pregnancy. So sad what society has come to 😢

Good morning, first off this is my third time coming to this location and I understand why they only have 2 & half stars. I have been waiting now for a hour & 36 minutes. My appointment was at 9:15am it’s 10:37am still haven’t seen the doctor. Every time I have come here I have to wait over a hour. I asked the lady at the window, how much longer is the wait? She asked for my id, then asks do I live at an address that’s not on my id. My id is in front of you if you just read it. This place is very unprofessional. There is never any parking, they always have cones in front of so many parking spaces. This is crazy, I have things to do & I do not want to be wait in a doctors office for hours when my appointment was early this morning. It is 10:42am still no doctor and I’m about to leave and call this matter in. 01/11/24.

Went to my appointment today with Dr bretts the best Dr in the world definitely🙌 also the MA Sarah that assisted me today was very helpful friendly with great customer service made me very comfortable thank you Sarah for the great experience today. Keep being that phenomenal woman that you are 🫶

Really only come here because Dr Brett’s is awesome. Otherwise, getting them to answer your call is absolutely impossible. If you have an appointment at one time, get ready to wait an extra hour or two. Waiting room is always packed and some staff can be disorganized. Really sad to see it get to this point after all these years.

The doctors are nice specially Dr. Meyer hes very kind and patient. He delivered my baby 8 years ago. However I gave them 4 stars because the one of the receptionist on the 2nd floor was very rude with me today. I went in person because they never answer the phone, I had a question about a medication that Dr. Conrad prescribed for my daughter that wasnt available at the pharmacy and the receptionist wasnt patient at all I felt like she didnt want to deal with the situation and she told me to just go to any pharmacy and they should ask the original pharmacy for the information on the medicine that wasnt available. She said they couldnt do anything about it because Dr. Conrad wasnt in the office. When I asked if they were sure that I could get the medicine that way because daughter really needed it to go back to school she said IM TELLING TO DO IT THAT WAY AND THEYLL GIVE IT TO YOU then she rolled her eyes and gave me an attitude. So the doctors are nice but the receptionist need to be trained with better customer service skills.

Lilly is extremly rude & unrprofessional at front desk. DR Meyer is great though

This was my first time coming to ACCESS La Villita and my second time seeing Dr. Meyer. Dr. Meyer is very attentive. He’s a great listener and shows that he cares about his patients. My first time at this facility was okay. I wish the check in process a bit faster, because it was approximately a 10 minute wait. I understand they could be understaffed, so I will now arrive 15-20 minutes prior to any future appointment. Other than that, it was a good first time visit.

Love this clinic! Everyone is so friendly and Doctor Carolina Ayala is amazing. We as a family go there.

I love coming to access la Villita! All the staff is really understanding and really nice. They treat their patients with kindness. One of the register nurse her name is Sarah omg she is the best!!! She makes you feel welcomed as soon as you come in and she make you laugh too. shes really cool. Dr wahi was great as well!

If it wasnt for Dr.Bretts, Id be gone from there. They never answer even when you go through the call center and they try to get ahold of them. Ive been trying to get a referal changed since last week and all Im told is that someone is gonna call me back and til this day, nobody has called me back. RIDICULOUS!!!!!

Called for my medical records was told it would take 2.5 weeks to get them. Was given a wrong fax number and told not to call a number until the weeks had passed. I called the number turns out I can get my records in 3 days. Terrible service since I can remember. Don’t go here find somewhere else. They make a living because of us but treat patients terribly!

Dr. AURORA gave me a very bad experience, i’m pregnant and made me cry with the rude way she treated me. Told me i didn’t care about my baby and was a bad mother because i wouldn’t let her give me the Covid vaccine, i told her i was taking it after giving birth, i then explained i wanted to be give birth to my first child at Rush and immediately got offensive and replied “Why are you wasting people’s time then coming here” and immediately slammed the door at me when she left the room. I have never experienced such a thing! If she doesn’t like where she works or helping the hispanic community maybe is time to switch jobs. I will be reporting her to the department of financial and professional regulation! No one should have to experience bad treatment from any Doctor they’re suppose to be professional and help others feel better not make them cry and be rude! To top it DISORGANIZED my first ultrasound that was taken there three weeks ago was also missing, and she never found it, still had the audacity to talk to me with such an attitude and say “Are you even sure you took it here” I just asked to get discharged and left, never again! Only reason this clinic was an option was because it’s walking distance from my home and i didn’t know i was pregnant.

Dr.Arora is the best obgyn ever! Calls quick with test results , always so kind and caring for her patients and she’s just in general amazing I love her and how caring she is. She’s made my experience with both my pregnancy’s great 🤰🏻♥️

I would give this medical center zero stars if it allowed me. My mom has been coming here for years and the customer service is the worst. Great doctor, but in a medical center the service has to be excellent. The front desk is terrible, all the staff who work upon checking you in needs classes on great customer service. They always give my mom a hard time..When calling in there is almost no answer, ever. Ill also be reporting this to the Access feedback page on their site.

I love this clinic… it’s very welcoming and helpful staff is very friendly specially Krizia she’s the best receptionist……

Came here for a blood test that was done by Brittney and she was great! As a person who tends to get dizzy with blood tests she was very professional, calm and knew exactly how to handle that without making me feel like I’m taking up too much time or something like I’ve felt at other clinics. The entire staff here is overall great!

I have been a patient here since I was a teen. They have been on point for every worry I have come across, any questions, test, even treatments. They make sure to cover every single thing on the checklist before letting me go home. Sarah Escobedo (nurse) has been very helpful since the day I met her ! It is heart warming how welcome and comfortable she makes you feel every time you go in for your appointment. Any question I have i know I can ask her without feeling judged and when she doesn’t have the answer she makes sure to get back to me before the end of my appointment. 👌🏼

I definitely recommend the Doctor Bretts! He’s been my doctor for 15 and I’m happy with his attention and service. Now he attends my whole family and we’re all happy with him. An excellent doctor and person!

I want to give a big thank you to nurse Sarah E for always being so kind and going above and beyond - more people like you are needed in this world

I don’t understand how that staff is allowed to be to disrespectful, the fact that most of the receptionists don’t even make eye contact is unbelievable. Whoever is managing this clinic is doing a horrible job. The wait time is unacceptable with or without appointment. The staff has no regards for people’s time. I’ve worked in a setting like this before where people overbooked and numerous walk-ins could not be turned away but this place is so bad. They should all sit down and re-evaluate how they do their job, I know for a fact that they would not like to be talked to the way they speak to patients. I’ve been going here since I was a child and for as far as I can remember I have only be seen once on time (I’m almost 30) I would be embarrassed to work here and to be honest I’m embarrassed that I’ve put up with this for for long.

I wanted to put one star because the front desk staff is so rude They can rarely answer the phone I swear I’m surprised when they do and most times they place you on hold until anyone else answers. The Doctors are Real nice doe and the nurses as well but like I said that front desk staff really makes this clinic look bad. I was on hold once for so long I ended up driving there (30 min drive) just so I can stand in line and wait another 25 min while they finished chatting Smh

My experience with Dr. Meyer was exceptional! He would always make me feel really comfortable and would always make my concerns come to an ease. His MA’s Martha, Piedad and Brenda are very caring and friendly. I would definitely recommend Dr. Meyer and his staff including the front desk receptionist Jasmine.

Honestly it was the total opposite of what I was expecting. It has been one of my best experiences with ACCESS clinics. My OB/GYN Dr. Arora was the best from my 2 previous pregnancies. She sat down with me and discussed step by step what any procedures were going to be, she made me feel safe and comfortable through the process. The MA’s rock they were friendly, courteous and ready with next appointments scheduling. Love that the clinic has ultrasound, pharmacy, X-ray and now my newborn son’s pediatrician doctor all under one roof..!!!!! Shout out to La Villita medical group for their services.

Honestly doctors are nice and some nurses. But front desk is so rude. One of the nurse had comment who was yelling cause lab and said if that was her kid shell beat him. Like really at a work space? Also they never answer phone calls.

Dr.Bretts is an Amazing Dr. Have not been to a Dr. In over 9+ years he was very professional and keeped me calm as Im not to fond of DrsHe thru the kitchen sink at me was very thorough I think Ive found my new Dr. for the whole family ,thanks again 😁👍

I have to agree with the majority of people posting in this source. However, I believe is the upper management for having a bad operations on their clinics. I had transferred my mom to different access clinics and believe me that ALL of them are the same; rude staff, not answering phones, not emergencies appointments. I seriously dont understand how the STATE allows these network of clinics to be open. However, I have to admitted that I am a very emphatic person and I see that the staff have many duties for example, MAs besides their own duties they have to run front desk and other tasks that certainly it needs another individual, so I do understand that all the staff are burned up. Thus, I blame the operation manager (if there is even one), who arent not operating these clinics correctly. Common! they serve a very large population and they did not had a call center to get these calls until recently. However, not a lot of people know that there is a central calling so they continue to call the clinic itself. SHAME of the CEO and upper management!

My appointment time and when I was seen was more than an hour apart I just got shifted to two different waiting rooms. Im trying and been trying to get a hold of someone to get my test results so I can go somewhere ... I did like the doctor Ali I believe but I just would like to have a better handle of when I came in and while I will be leave the time is just so off and the lad that do the test are so expensive i have good insurance but will still be paying 130 for a blood test ... which is pretty off since my coworkers doctor had him pay nothing for his...I was told my insurance cover it than bam 130 bill

I have been calling multiple times this morning trying to re schedule my appointment. I can’t express my disappointment at how people attend to the phone here. After a few times trying to get a hold of someone, I’m on hold and suddenly just get hung up on, somebody actually answers and I hear a conversation happening but nobody attends to the phone. 5 phone calls and 30 mins later I absolutely give up. It’s beyond me how service can be this bad. Why have a phone in place if it never gets attended?? Just don’t have one.

We are patients at the 31st and Cicero location , due to the office being closed we were scheduled to come here We had a 10:15 appointment and at noon we are still waiting to be seen . 2 hour wait time for an APPOINTMENT is ridiculous. This location should schedule appropriately to avoid wait times like this . If they can’t offer another location with reasonable wait time I honestly would rather wait until they can take us . This location was very displeasing

Dont go here. Dont go to Dr. Aurora.She is rude. Unprofessional and very careless. Apparently she knew I have something wrong with my ovaries which apparently means I cant get pregnant without doctors assistance. She told me this like it was just some old news. Saying, oh, we didnt tall about this? I thought I told you., Ive seen her NUMEROUS times and she NEVER told me this information which words cant explain how I feel about it. How upset I am and frustrated.

Really bad service had an appointment at 10am through the phone 2 hours later no one has call me. I been calling they keep saying that the clinic doesnt answer and they kept hanging up on me.

I love coming here and bringing my son here they are very attentive of their service and put everyone’s safety first. Nurses, Brenda, Piedad and Martha and Doctor Arora take care of myself and my family very well. They answer all our questions and major concerns. Thank you for everything you do for us.

This is the worst access I ever been to. My baby has a fever and they told me they couldn’t take her because she had COVID. The baby doesn’t have a cough or anything. We tested her and no COVID. They are lazy, ghetto and rude here avoid it at all cost.

Best staff and doctors by far. Especially all the girls in the OB/GYNE Piedad,Martha,Brenda,Mayra,Maritza,Lilie they all go above and beyond to make sure the need of the patients are taken care of immediately and appropriately keep up the good work ladies.

It gets worst every year! When they leave a voice-mail they drag their voice so lazy or speak so fast you cant understand what they are saying.They are so unprofessional, if you dont like your job then dont work there!

Very rude people. Worst experience for my Mother. She made an appointment which they switched without prior notice. We get there with appointment in hand with time and everything and they just tell you it was at a different time just to not take you in. Worst clinic ever. DO NOT GO HERE.

Dont recommend this center at all. They never answer and when they do they hang up on you. With my second pregnancy, Dr. Aurora told me I had to terminate my pregnancy (have an abortion). In her own words: your c-section scar will open and your baby will die . Im not sure how she is still working there.

The pediatricians in this clinic are great but the people answering the calls are thus far the worse I’m letting them know they need to fix their phones but yet they have the audacity to say we don’t do that. No shit Sherlock’s call the company have them fix it. I call 7 times today they answer within 5 seconds the call goes blank

The only thing that keeps me coming back to this clinic is Dr. Bretts. Other than that, the phones ring forever, some of the support staff are rude, and the wait time on the day of your appointment is over 2 hours.

I have been a patient at this office for a couple of years now.All I can say is ,I always get an excellent care here by Dr Wahi and Dr Arora.Their staff is very friendly and nice,I would definitely recommend this office and the doctors to my friends and family.

I agree with most of the peoples reviews. Especially with having to wait for over and hour to see your doctor! But I have one of the best doctors which is Dr. Bretts he is awesome , very professional and a good doctor! So I guess the waiting After all is worth it!

The staff works together sufficiently to take care of your needs. I am very satisfied and comfortable here. Pie & Doctor Myers deffinley make sure you leave with a smile :)

It’s so hard to get thru !! The workers always sit in the office and just talk amongst themselves they can NEVER answer the phone!!! It’s aggravating!!! Workers in the front are always so rude and always hang up on you it’s like they hate there job . So many complain about the front staff and they STILL have them there!!!

Not a big fan of this clinic, waiting time is ridiculous. So many desk not sure why they aren’t put to use.

Nobody ever answers the goddamn phone. The gynecologist constantly cancels her appointments, and theres never any appointments available. This clinic is the worse Ive ever been to in this group. Hooray for HMOs

I love Dr Bretts he is the best ,wish I could just rate him he deserves 10 stars but they never answer the phone and they hold almost all the parking spots for staff doctors I understand but just for your staff smfh how can Dr.Brett allow this.The wait to see doctor is so long but if your 15 minutes late they wanna reschedule your appointment worst part is they do this because our community allows it

Super unprofessional. I went the day before to schedule an appointment for them to tell me to come in at 11. I come in and someone came in earlier than me. So why Would you Not put me down after I agree to come in? Stupid, just wasting my time and now I have to wait an extra month. Ridiculous

Cynthia. V is a is a nurse that is very polite, respectful and deals with the patients in a professionally manner and a hard worker

“Thank you Sarah Escobedo for always being so compassionate and attentive Your passion for your job does not go unnoticed.

Front desk is the worst, I have been calling since last week to schedule an appointment. I keep getting put on hold and the call just ends. I’ve been calling several days now and keep getting the same result

The wait time is over 1.5 hrs. Unbelievable. I will go to another clinic. The sign posted says .51min. Its a lie!

I like coming to access la villita the wait is not long and the receptionist are great very friendly especially Sarah very cool down to hearth Friendly person makes you feel comfortable and welcome all the time ❤️

First time patient. Recommended by a friend. Staff very nice and friendly. Front desk staff are very nice. Thanks to Patty for helping me while registering.

When you go for a doctors visit you have to wait a long time in the waiting room before seeing the doctor. The secretaries are very sassy and unprofessional.

I agree with most of the people who have posted here, the place is a mess, the receptionists are rude, lack of professionalism, the only thing that deserves merit is the practitioner, otherwise I would never ever come to this fake clinic.

THEY NEVER ANSWER! Had labs done las week, was told to call for results and ive been calling all day morning evening and no answer! Such a shame for it to be a little village clinic.

Terrible staff. Appointment got moved without notice missing transport. Only redeeming factor is the psychologist

This place is beyond horrible they never answer I call over 7 times with the phone ringing minutes at a time!!! What kind of clinic/doctor don’t answer patients call. Ridiculous

Poor unprofessional service, phone rings forever, sassy staff, plain ghetto. Just because its little village its still a professional facility. NEEDS NEW MANAGEMENT & CLINICAL SUPPORT STAFF!

This place is very unprofessional. They never answer the phone. The front desk is very rude. I dont recommend this clinic.

I love my doctors I love the lab persons in the people that work inside but the people that work outside that’s a different story

Worst clinic ever.They are not well organized and their waiting time is ridiculous I waited for 2 hrs after my original appointment,I went back to the cashier to complain and the lady told me I would be next and I waited for another hour and they still didnt call my name but they did called like other ten people that came after me,I had to leave.I wouldnt recommend this clinic for anyone,they are messed up

A staff member calls you and you try calling back and the phone rings off the hook and no ever picks up the phone. The phone service is really terrible not even because they have this automated phone service. You can never get through.

I’ve been calling for the past 2 days and no one ever answers the phone! Also, the desk ladies are always very rude and unprofessional. Would give this place a 0 if I could.

Is anyone taking calls?

It is so sad to see how the phone cant be answered at this location. So disappointed!! I guess their patients are a bother to them.

That Vanessa Woman Has A Really Bad Attitude Everytime People Call Over In The Morning Looks Like She Is Not Really Good Morning Person And Hates Her Job Very Bad Customer Service .

Esther is an awesome nurse! Really appreciate Dr Benatar!

Very long waiting, lack of professionalism, the only good thing is the doctor, but the rest of the staff oh please.

I like the doctors, i hate the waiting time to be seen, 2.5 hours of waiting every time after the original appointment time.

Its true poor service but I like my practitioner. Makes it worth it

Waste of time! WebMD was a better resource, sadly.

Waited over 2 hours to be seen with a appointment.

Please can someone answer the phone!

Horrible front staff!!!

I loved Sarahs kindness,And they did all the necessary tests on me right away.

It is always a pleasure to go, the doctors are very good, and they have good customer service. The only thing is that they take a long time to attend to you, for example, if the appointment is given at 10, they will attend to you until 11. But from there everything is fine.

My last experience with access was very bad.I think it is a very good clinic, but the staff is not very friendly.And I think even doctors are starting to hate their jobs.They treat you as a number, rather than as a patient.Not to mention the receptionists, I wish they would leave their problems at home.So they can serve customers.(In itself, thats what we are) non-numerous clients.That they are served in the best possible way.They need urgent training!!For customer service.

They take a long time to serve you and do not respect your appointment schedule.

The service is very bad, from the reception and nurses. They serve you as if hey, whether you want or not you have an appointment with a face, it takes you a long time to attend to all the people who work involved in gossip between them and one waiting for you to attend to them. They take you to the room to wait for the doctor and it has been more than 30 minutes in this room and the Doctor does not appear.

The doctors services are excellent. The reception staff are unhelpful despots, without any education, they are working okay and people bring their sick children or people who are sick and have a bad attitude... they should be kind if not for their job. education or consideration they do not know how to treat people.They dont even bother to ask the doctor if they have space to see a patient, the receptionists just tell you no and give excuses for every doctor you ask. They just say no and thats it.

I didnt like the service today with the receptionist, I just went to WASTE MY TIME AT THE VLINIC TODAY AND BE BRAVE. I arrived at the appointment with my daughter and asked if they could see my other daughter. She also told me to ask the doctor. Ok, I understood. . We waited for more than half an hour and other families arrived after us and were passed first, which is not fair to the same doctor. She was very upset and I told her that it would be better to come back another day. She didnt even bother to say that the doctor was late, she didnt say anything, she didnt care. Afterwards I spoke on the phone to make appointments for my two daughters. KRISIA was very KIND, UNDERSTOOD ME and helped me get an appointment as soon as possible and apologized. IF IT WAS NOT FOR HER THIS DAY WOULD HAVE BEEN A DAY OF COURAGE. Because of the bad time in the morning, they really need to improve the quality of customer service, some of the workers are in a bad mood and it bothers them that we go. But just remember if we dont go to the Doctor there, some of you wont have a job. Thank you KRISIA 💯👏👏👏

It is obvious that in this place they do not know professional ethics, if you are not their patient they treat you badly and complain why are you there?

If I could I would give it zero stars. The staff inside is nice but the receptionists are rude to the point of being afraid to talk to them, they have no character to treat patients. They should look for another job that they like and not be there with their mad dog face. RECEPTIONISTS CHANGE THAT FACE FOR A SMILE THATS WHAT THEY ARE PAID FOR THEIR JOB.

The secretaries are very despotic, armedThey never give good attention, apart from they get upset if they hear a child crying. They should hire people who want to work and who are friendly. Not people who are angry or bored. The only good thing is the doctors

The persons service is terrible, pure despot people. I was a patient for 10 years, when they changed new staff, who are now terrible people. I changed.

It is a good clinic, Dr. Brett is very kind to his assistants but the receptionists are not all very friendly and some are very curt but not all of them pay that you put them with experience to improve the clinic ok thank you

Doctor Mayer the best after 3Opinions, he was the one who knew how to replicate my problem very well 🙏🏽☺️

They took good care of me, thank you ☺️

Excellent doctors but the reception is the worst I have seen. I hope this complaint comes to someone who can make a change. It is a shame with such good doctors. They have such rude and unprofessional staff.

Terrible service from the receptionists, they are very rude to serve as if you were going to ask them for something, if they dont like their job, they should look for another one 🤷😡

Krizia N and Brenda, incredible service. very good people. very kind.

Take off the phones, the ladies dont answer!! I tried to make an appointment 2 days ago!!

Very good patient care, thank you

They treated me with kindness and respect!!

Doc Brets is the best there is in that clinic.

They never answer the phone, the receptionists are very rude.

They never answer the phone.

Terrible service

The worst clinic

Bad attention