Planned Parenthood - Kent Valley Health Center

This was my first time coming to this clinic, and I had a great experience! I waited about 15-20 minutes after my appointment time before I was called back, but that was the only real downside—and it really wasn’t a big deal to me at all. The women at the front desk were very nice and made the check-in and scheduling for my next appointment very easy. I wish I could remember his name, but the MA who gave me my depo shot was so friendly and easy to talk to, and made the whole experience very comfortable. As is evident with past reviews, we all have different experiences, but please don’t let any of them scare you away from coming and getting care!

If I could give a lower star I would. I came with me sister her appt was at 10:50 we checked in at 10:30. A 10:30 appt came in late and check in she was in and out quick thats great. My sister didnt get called back until 30 mins after her appointment time. She wanted me to come back with her the staff where extremely rude! The said I needed to stay up front and wait then they will pill me back in just a second. Then they got me I went to the room and sat down, then they released her.. really? What doctors are u not a loud to be with your sister for vitals!??!?! I will never come back to this location again!

Horrible service.... Waited over an hour and a half when I had an appointment that I showed up on time for at least 3 people with appointments after me were helped before me. I wasnt in for anything complicated. What the heck is going on in this office???? And on top of that they over charge you!!! this place is a Joke. PP used to be happy to help people. This place is awful I would never reccomend PP to anyone. Ever.

It wasnt busy at all when I went, I was out before my actual appointment time. It was my first time there and I was impressed.

Regardless of your views. These are the most informative doctors and assistants I have ever met. They will give you the real facts of life.

Dont come here unless you want to waste your time. Still currently waiting for a doctor and my appointment was an hour and a half ago.

Cannot hey ahold of them over the phone and when I contacted back I received no response. Very unprofessional and not helpful.

I’ve never been to a PP location with such cold and unhelpful staff. Truly disappointing.

Not really a child friendly place.Got locked out of the car .Dint respond well when I askedfor a coat hanger.

Service is really slow. Took 4 hours

Wonderful staff. This is an asset to our community.

Never had a bad experience!