Lifeline Childrens Services

200 Missionary Ridge Dr, Birmingham, AL 35242, United States
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Lifeline Childrens Services
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Bi
Review №1

We can experience LOVE with vision and passion. Christ centered mission. Selfless , motivated work.

Ab
Review №2

I love Lifeline Children’s Services! We began our adoption journey in 2013, and brought our daughter home in 2017. We additionally have begun the process to adopt again, two different times in two different countries. We have had a LOT of interactions with team members in that time, and what I can say has marked them as “special” in my books is both their commitment to integrity and their sincerest desire to advocate for the well-being of children. Lifeline cares deeply about my family, but also maintains that their first priority is the vulnerable child without a home. I didn’t fully understand the importance of that prioritization before adopting; now, I can absolutely support that it should never be any other way. I am so grateful for their commitment to advocating for the family-less, and the love demonstrated to my family by walking us through such a difficult process.Additionally, I once had an abrasive encounter with a staff member that became disruptive and unsettling. I then received an unsolicited phone call from a senior leadership member who had smelled a whiff of the situation and wanted to immediately nip it in the bud, by gently offering to step in. What I saw by Lifeline’s leadership in the way of demonstrable, respectful conflict resolution has forever affected me. No one is perfect, and everyone has poor moments - I consider myself fortunate to have had the opportunity to see the heart behind Lifeline amidst strife. I respect them as an agency because I have witnessed them walking out what they profess, and I adore them as people because they have loved my family through the gift of adoption.All the stars in the world for Lifeline!!!

Ma
Review №3

We have completed two international adoptions through Lifeline & could not be more pleased. They are concerned with your family’s adoption process progressing seamlessly, but perhaps even more so, they are concerned with ensuring that you are the right family for a particular child. They will ask you to do extra training, stretch your understanding of adoption and trauma, and reconsider your parenting style. And they will do this because they believe in adoptive families being the best they can be for children coming from hard places.Our caseworker did not just help us fill out paperwork (although she did do that with excellence). She walked the entire journey of bringing both our boys home. She helped us navigate a pandemic & country changes, was always available for questions, zoomed when we were in country, and advocated well for us AND for our sons.Lifeline’s post adoptive services have also been a tremendous benefit to our family. Every time we have needed a resource, counsel, or just to talk and think through a challenging situation, Lifeline has been there. They are truly the gold standard of adoption agencies.

Be
Review №4

My family has internationally adopted two children through Lifeline. Our children were from two different countries, and we worked with two different regional teams within the Lifeline organization. Both were fantastic, both in preparation, while in country, and years later once we’re home. Once the adoption is “complete,” your time with Lifeline is not over. This ministry and its team continues to support you for the long haul. Lifeline has been a major avenue of some of God’s greatest blessings in our life.

Sh
Review №5

Lifeline has had a positive impact on staff and clients at Positive Choices when it comes to adoption planning services. They have always been available, compassionate, trustworthy, and provide resources and referrals at such a critical time in the life of a woman. Lauren Eddie goes the extra mile to answer questions and provide resources needed as women face tough decisions about parenting or adoption. As an adoptive parent finding an agency that is trustworthy and reliable is the first step in adoption planning and Lifeline ranks top of my list in these areas and I highly recommend them as a resource for adoption planning.

Ro
Review №6

We used Lifeline to bring home 3 of our children from China. (2018, 2015 & 2012). Their China team was amazing and went above and beyond every step of the way. The education and preparation we received was great but it was the support we received after we came home that Im most thankful for. Our social workers provided so much love and support and a listening ear during the really hard early days. We are so thankful for their help in completing our family!

Me
Review №7

If you are Catholic DO NOT use this organization. We submitted a pre-application, did a zoom meeting with a representative, everything seemed fine until we did the official application and paid the $300. After that they required us to schedule another zoom, which took a week to schedule because they kept changing their availability, and the zoom meeting was to tell us unless we had a protestant view of faith, we would not be a good fit. They denied our application and promised to send us other organizarions that we would be better fit for. . which we never recieved.

Be
Review №8

Lifeline is a wonderful agency with a holistic approach to family ministry. Lifeline helped us become an adoptive family and most recently they’ve helped us become licensed foster parents.The thing I love most about Lifeline is their support doesn’t end when the adoption is finalized. They offer a lifetime of support. For my family, and my son’s birth family.We love Lifeline!

Kr
Review №9

We loved working with Lifeline Adoption Agency. They are birth- mom centered which is awesome. Lifeline makes sure youre family is well informed of how to honor birth parents and guide adopted kids through different seasons of life. We loved our caseworkers, God had blessed this agency with amazing staff. We are blessed to be apart of Lifelines family.

Ad
Review №10

We highly recommend Lifeline! We have spent much time at their Birmingham headquarters, and are impressed continually by their genuine love and care for their families and staff, as well as outside organizations such as ours. We are grateful for their gospel-focus and how they are strong supporters of family preservation as well as Adoption. We can’t say enough about this wonderful organization which we embrace not only as a partner in ministry and work, but truly as family to us. Thank you, Lifeline.. for all the “little things” you do that are making a BIG impact near and far.

Bo
Review №11

Love what lifeline stands for and how theyve helped our family through our international adoption process. Our social worker has cared for our family well. Weve shared in the good and the difficult times together. Theyve been there to laugh with us, cry with us, and pray with us. We are so grateful for their hearts and mission!

A
Review №12

We have been a Lifeline family since 2007. Since then we have adopted 6 children internationally . Lifeline worked tirelessly to provide our family with pre-adoption education , walk us through our paperwork process , cared for us & our children during travel , and has provided us with years and years of post adoption support .We are grateful to Lifeline for the love they have shown our family over the years and their commitment to the children who need families call their own .

Mi
Review №13

We adopted our daughter domestically with Lifeline. They were a WONDERFUL partner along this hard, but special journey. Their entire team was always kind, responsive and patient with us. Our birth mom told us how much she loved her social worker and the sweet relationship they formed. I would definitely recommend Life to any birth mom in need of support and any family looking to adopt.

An
Review №14

My wife and I started the process with Lifeline about 9 months ago and can’t express enough what a trauma inducing and unprofessional outfit Lifeline is. While they state they are a Christian organization with a “Gospel” worldview, it’s oftentimes hard to believe that when interacting with their staff. From the very beginning we felt as though we weren’t received in grace or given any benefit of the doubt on anything we disclosed concerning our lives. The organization touts “transparency, disclosure, etc.” from the adoptive parents yet they provide virtually zero transparency and are high avoidance on “tough” questions or conversations.As a result, we have left the process with Lifeline and still have far more questions than answers. Throughout the process Lifeline staff and leaders were obtuse, cold, and lacked basic EQ. In the space of Christian adoption agencies I can only assume you will find better options out there than Lifeline.

Pa
Review №15

My husband and I were so impressed with Lifeline. They are warm and caring. They have a holistic view of adoption which really spoke to our hearts. God called us to adopt and to minister to our birth mother. Lifeline shares the same goal. We felt so loved!

El
Review №16

We wouldnt have made it through our first adoption journey without the love and support the lifeline staff showed us. They cared for us through a difficult road which ultimately brought us to our son who we cant imagine life without! They love birthmoms so well and walk with them through the difficult decisions and experiences that come with adoption whether or not they choose to parent or make an adoption plan. We love lifeline and will continue to work with them in our next adoption(s)!!

La
Review №17

My ex wife gave my daughter up behind my back that was conceived in marriage Alabama state law for legal adoption is both parents must be there if married or divorced and the child is born within 300 days. My ex wide social worker knew we was married and knew we divorced Dec 16my daughter was born Jan 2022 and is only a few weeks old I havent seen her gekd or nothing these people literally took my baby from me with no say so or anything to me knowing I am the father. My daughter is placed already with a family when I never had the chance to hold her have yet to get a petition or anything.

P
Review №18

We adopted a wonderful girl through Lifeline fifteen years ago. I really cannot say anything than the very best in regards to how Lifeline worked with us. My impression at that time was that their basic passion is working with pregnant women; and the work with adoption came out of that commitment. We do not know the identity of the birthmom and did not have any direct contact. We shared much information that was shared with her so she could choose the adoptive family. We then shared information and pictures back for a number of years until the agency could no longer locate her. Lifeline had a foster family who cared for the newborn until the adoption could take place.We now have a girl who is very proud of what her birthmom did for her; of all the members of the foster family who nurtured her for the first six months and took a ton of pictures; and her forever family. The agency was very flexible and thorough in their work with us and with the out-of-state agency in our area. So much beauty can come out of situations that are often very challenging.

Da
Review №19

Lifeline is birth mother focused and they work with adoptive families prior to adoption to insure that they are birth mother focused. The goal at Lifeline is not adoption. I know that first hand. I know there are agencies that do not operate like this and that breaks my heart for the women that are not presented with truth. Lifeline reaches out and has community for all birthmothers, not just birthmothers who placed with Lifeline. This alone speaks to their heart for birthmothers. I am so thankful for this non-profit organization who loves adoptive families and birthmoms enough to give them truth, love and support.

Vi
Review №20

Spent 2 HOURS applying for a job with them — the questions were very in-depth and I answered them thoroughly. I didn’t get the job, which is fine, but I would’ve appreciated the 2 MINUTES it would have taken to send an email to me and let me know. Ghosting people when they don’t get the job is unprofessional and lacks human decency. Please send emails out to people who apply to work with you and don’t get the job so they aren’t left in the dark.

Je
Review №21

Lifeline is amazing! We’ve adopted one child with lifeline and are currently adopting another one through them. Their knowledge, professionalism, love for Christ, and compassion for the kids and families is truly the best!

Be
Review №22

As a grandmother of an infant surrendered in a private adoption ( not Lifeline) , a word of caution applies to all. We did visit and talk to staff at Lifeline. The grief of surrendering a child lasts a lifetime. Every birth mother should be informed of gravity of the 5 day rule involved in the adoption process. This information and the grief involved were not emphasized when we came to Lifeline or outside attorneys. It should be emphasized to every single birth mother.. Beware. Beverly H. Conway

C
Review №23

The hearts of the people at Lifeline are genuine, kind, and compassionate. They care about each person, whether its a woman considering her pregnancy options or a family calling about adoption. They act with integrity and empathy. Highly recommend.

Ki
Review №24

I am so impressed with the heart of this agency. They truly are focused on their mission to spread the gospel through adoption. Their ability to truly care for the birth mom, her desires and needs, is amazing. As this can be her desire to place her child for adoption, they then do a beautiful job matching and helping the family who will receive this precious child.

Ne
Review №25

The Lifeline pregnancy counselors are always willing to go above and beyond what is required in meeting with moms and helping them make an adoption plan or a plan to parent themselves. There is no pressure on the moms only love and support.

Sh
Review №26

I was 16 years old when i got pregnant with my first child, the next year I got pregnant again. Knowing i couldnt raise two kids I was scared and not sure what to do. I went my whole pregnancy without seeing a doctor and when I went into labor just went to the hospital. I decided a few months before having the child that i wanted her up for adoption to actually give her a life she deserves. i didnt know any resources and the hospital called Lifeline for me. The doctor on duty the next day to come and check on me actually knew a family that was already going through Lifeline to adopt. it took no effort for them to make time in their busy schedule, which was a saturday, to come and make sure me and the child were taken care of. i wouldnt have adoption any other way and so glad these people came into my life. i have an active open adoption and actually meet with my case working as often as possible just to catch up. this is not an adoption agency, but a family!! I thank god every day for letting these people and the adopted family walk into my life!

T
Review №27

Update 6/25/19 as a direct violation of Google’s conflict of interest guidelines you are not supposed to review your own business therefore the following reviews are technically invalid as they are employed by the company as verified by the “Meet our People” section at Lifeline’s website. These are not actual customer reviews:Brittany Mobley (Social Worker - Georgia)Mary Gray (Pregnancy Counselor - Georgia)Rachel Huggart (Pregnancy Counselor)Emily “G” Griffin (Pregnancy Counselor - Georgia)Eric Reinhold (obviously related to Kara)Kaylyn Reinhold (obviously related to Kara)Kara Reinhold (Social Worker - Florida)Christie Mac Segars (Vice President of Domestic Programs)Dana “S” Stewart (Outreach & Communications Coordinator - Domestic Services)Hmm, my original review no longer seems to be visible are we trying to hide something? Oh the fact that you take people’s hard earned money and don’t advocate for them! Erase this one and names and contact info will be posted so the public can call and ask their own questions as they should! This is a legitimate review of the practices of your company if you are not fond of my review then rid yourself of the folks that led to this review!!!!Original review: We have not been represented well nor have we been helped by anyone in the local office or at the highest levels to ensure that our transition from Bethany to Lifeline has been a seamless one. Our process seems to have started over from scratch with us doing ALL the leg work, we have provided all fees in a timely manner and more than just a fraction of our yearly income with no accountability for where our funds have have been applied. The only contact we’ve had from any representative has been as a response to our initial contact attempts. No one seems to be advocating for us which seem against everything we have read or been told. Please help, we would like some help.Update: an upper level VP of Domestic Services has stepped in to help. She was very responsive, spoke with us during her vacation time and showed us she cared. Unfortunately she initially took a stance of “well you failed to respond to an email” an email buried in 11 other emails from 6 different authors most of which did not pertain to our personal journey. The most important email regarding our transition from Bethany to Lifeline was sent on 12/21/18 (Friday afternoon before Christmas) and NOT A SINGLE SOUL thought to reach out to us to say “hey there is some missing info that is required to transfer your case from Bethany to Lifeline”. 3 months went by and we had no idea there were steps to be taken on our part to get things rolling. Another disappointing response was “we didn’t know if you guys wanted to proceed” Ummm, we gave thousands of dollars and signed paperwork to release our medical documents, what exactly was it that screamed “this family is not interested in proceeding?” Long story short: we have decided that if this level of commitment to the adoptive families is what to be expected we have agreed to move on without Lifeline. 3 weeks ago we “agreed to disagree” and settled for a partial refund, have our profile books sent back to us, and provided a “list” of ALL the agencies that would accept our home study which come to find out is THREE. 2 of these “entities” they weren’t that familiar with. Beware of what you are told, ask, ask, ask a LOT of questions! They sell you on how universal their home study is(it’s not), they sell you on how they will guide you through the journey(bring a lamp you’ll be in the dark for the most part), they sell you on how widely your profile is shown(it’s only in your own state-not helpful if you are a blended family Hispanic/Anglo). Well about 3 weeks has gone by and our local office has yet to send our profile books back to us and has not responded to any communication once they have washed their hands of us after HQ stepped in.

Ki
Review №28

Weve been in the process of international adoption with Lifeline and its been a great experience! Theyve walked with us so well through the process!

Jo
Review №29

I love Lifeline. They are a blessing to families and to the kids they serve! We have adopted multiple children through Lifeline and are grateful for their wisdom, love and care.

Cl
Review №30

From my experience they have zero pre and post mental health support for potential birth moms and birth moms. The only support I do see is financial support which is actually in my opinion quite manipulative and predatory.

Cl
Review №31

Agency discriminate against Catholics or any other religion besides theirs, very judgemental. They will say they are open to Catholics and once you pay their fee they will denied your application. STAY AWAY, this people have their own agenda and God will take care of them at the end

Au
Review №32

This is a wonderful place with exemplary ethics in adoption. So thankful to have walked the adoption journey with them, and for the care theyve given our sweet birthmoms.

Br
Review №33

Lifeline is a wonderful, gospel-centered agency that cares well for their clients.

Ma
Review №34

Lifeline cares so well and holistically for families, children, and women in need!

Ch
Review №35

Truly care for the women considering adoption and the families who are waiting

Ka
Review №36

Friendly and supportive staff that provide holistic care to all they serve

Jo
Review №37

The best people in the world to walk through adoption with you.

Ka
Review №38

Wonderful customer service , and great prices!

Information
13 Photos
38 Comments
4.2 Rating
  • Address:200 Missionary Ridge Dr, Birmingham, AL 35242, United States
  • Site:http://lifelinechild.org/
  • Phone:+1 205-967-0811
Working hours
  • Monday:8 AM–4:30 PM
  • Tuesday:8 AM–4:30 PM
  • Wednesday:8 AM–4:30 PM
  • Thursday:8 AM–4:30 PM
  • Friday:8 AM–4:30 PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
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