The IVF Center

I have never had such an incredible experience with a doctor’s office before. Dr Chen is calming and kind. She explains every single step of every procedure and never once makes me feel rushed. Juliana, one of the coordinators, promptly answers any questions I have, often within less than 5 business hours. Infertility is a brutal experience, but this office has given me peace and answers in the chaos. I cannot recommend them more highly.

I am blown away by how amazing my new patient experience was. Dr. Chen was patient and listened to everything I wanted to say, explained everything in detail and made sure I understood it all, I never once felt rushed, I also did not feel neglected. Everybody was super nice from the moment I stepped in to the moment I walked out of the door. Dr. Chen suggested the best course of action based off of my personal situation, and the financial department explained every fee and what my specific insurance does and does not cover and was an absolute joy to talk to. Everyone I have interacted with so far has been above and beyond wonderful. I dont think I have ever had as good of an experience at a Doctors office than I did here at the IVF Center.

I am so happy we chose this facility for our Fertility needs. From the very first phone call to all of the office appointments, everyone has been so helpful. This office is brand new and beautiful on the inside. Sierra at the front desk is so nice and helpful. Tianna was our new patient coordinator and she was overly helpful with making sure we got everything we needed done. Dr. S is very knowledgeable about what she is doing and is not pushy one way or another. I highly recommend this practice! Most of the appointments can be done in the Lake Nona office, but some have to be done in Winter Park. Winter Park has just as many friendly and helpful employees there. Thank you to all the staff in both locations for all your help and support through this process. I would definitely recommend this practice if you are looking to start your Fertility Care Journey!

They have a beautiful office and the staff are very friendly.